My laptop had multiple issues but he was able to address each of them quickly and called me to pick it up in less than 24 hours. When I first walked in he examined my laptop, gave me a written estimate, stamped it and I went on my way. I appreciated that he honored the estimate he gave me. The sign explaining the customers' rights, in combination with the diagnostic exam while dropping it off, made me feel confident that he wasn't going to give me a surprise higher charge than I was expecting. My laptop works perfectly again and I would definitely come back here for any laptop repairs. read more

Shine Electronic - Photo of price estimates on the wall from April 2026 - IT Services & Computer Repair Near Me - New York, New York

Prompt, knowledgeable, fast, friendly, you can't do any better anywhere! For some reason, my email conked out last night, nothing in or out. I called Daniel first thing this morning, and despite a busy day ahead, he took care of it remotely in 20 minutes. The best! read more

The man is a genius. Repaired my Bose radio for a fraction of what Bose quoted me. Took no time at all.Bose told me it would take 6 weeks. I highly recommend him and his repair shop. read more

My husband has had good results by bringing in his laptop,, but they came to my house to fix my desktop, left in 5 minutes saying it was fixed and charged almost $200. I found a good private tech and we had the wrong cable. It's been fine since. I know everyone loves Shine, but they did me wrong. read more

I brought one of my turntables to this place a couple of years ago and they fixed it promptly and affordably. In November I brought my second turntable there, and when I dropped it off the guy told me it was an issue with the belt, and that he would fix it that day if he had the belt and later that week if he had to order the belt. I stated to him that I did not think it was the belt. I have listened to vinyl my whole life and know how to replace a belt, and he responded that maybe it needed some grease too. I shrugged and said, you know best, but it did not sit well with me. I said that I thought it was more serious, the motor of the turntable. He again said no. Two months later I had to text him to ask him where the ^%&^ is my turntable and he texted me back a saga about how he replaced the belt but it wasn't the belt and can't get the mother parts. Now we're going on 3 months. Not recommended. read more

I had my laptop repaired a few years ago at Shine (new hard drive and fan), and it's still ticking along, so I decided to bring in my printer. The owner diagnosed the problem and told me it would be cheaper to buy a new one, and he didn't charge me for the time he spent. I appreciated that. read more

Fast and reliable. I came in a weekday morning to get my Dell XPS 15 laptop fixed. I spilled water on it, and it wasn't turning on even after waiting 48hrs for it to dry. They inspected it and reached back out to me within 2 hours that they'll need to clean the motherboard, and if it was salvageable, it'd cost $150 including tax. After another hour, they texted me saying that my laptop was ready for pickup. Very satisfied with their professionalism and communication. No frills service. Would definitely return for any other tech repair services. read more

I had a laptop that needed its keyboard replaced. I gave them the model number over the phone, they ordered the part for a small deposit, received the part the next day, and had my laptop back in my hands the day after that, as good as new. They would've had the completed the repair the same day they received the keyboard, but I dropped off the laptop late in the day. All this for a reasonable price. With these guys around, I won't be worried the next time I run into computer problems. read more

I cannot recommend this place highly enough. I have taken everything from computers to Android phones here, and they always deliver the results I want. In one case, I wanted to put a new battery in my phone (ATT said it was part of the phone and that I would have to buy a new one). I took it to Shine, they installed a new battery and it didn't work well. I went back and they honored their agreement and ordered a new battery - now my phone is like new! No additional charge. read more

My experience here was great. They charged me half of what Apple would have to fix my cracked Macbook screen and it was done within 48 hours. Will definitely be coming back in the future! read more

My Surface was acting up, and I ran to my trusty Shine Guys, and they fixed the problem within 30 minutes. I would never trust anyone else with my computer issues. They are simply the best !!! Worth a trip from anywhere. read more

The good news: They tried hard and when things went wrong they fixed it at their cost. They got 3 stars because tried hard, otherwise 0 or 1. Other news: Brought in Surface 4 with battery that was dead. That was the only problem - it otherwise worked fine. Something went wrong during the repair, so they replaced motherboard at their own cost. However, after all that it doesn't work properly. Touch part of the screen and it freezes so I have to do hard reboot. Battery life is quite lousy. Not really useable except plugged in and even then the screen is erratic. read more

Very impressed with their service, professionalism, and also their kindness. A key popped off my keyboard - they gave me a quick fix without charging me and also options for a permanent fix if I decided to go that route. Glad I found them. read more

My Dell XPS laptop had a swollen battery. Went in yesterday to show it to them. They ordered the new battery and called me when it came in today, installed it while I waited. Took the time to clean out the laptop with a dustbuster and toothbrush. Tested out the new battery. Didn't insist on having the password. Reasonably priced, fast service, very helpful. Will use them again. read more

Computer bricked due to a failed installation of new graphics drivers. Brought in the computer Friday morning around 11:30am and was fixed by 4pm. Work was done efficiently and bill was lower than expected. Proper drivers were also installed and upgraded as well! Couldn't ask for better service read more

Very quick PC repair service, at a reasonable price. Don't let the inside of the store fool you. Daniel is a very good tech, and will fix your PC within a day (depending on the problem with your PC). I gave him five stars for his quick service, reasonable.cost, and attention to detail. This is the place to go on the Upper West Side for all of your PC repair needs. read more

Don't be turned off by the overwhelming, junkyard-level mess - they can fix anything. I brought in a rare Artemide lamp whose electric switches needed replacement. Unfortunately Artemide sent me the wrong kind of switch! Thankfully, these guys were able to hot-rod the switches on the spot, and now I have my lamp back. Great neighborhood resource. read more

This is a terrific place. Both Dan and his assistant couldn't be more helpful or competent. Use this place. You will be glad you did.

They charge $40 to estimate ... he calls ok everything is fin...e when I get there it is $120.00 without apology Fortunately the building is sold and they will be moving. So you won't have to deal with them. The irony is that I was going to recruit them to provide full service to my office on a monthly fee basis. BU after this lapse of integrity, I am so not Not happening read more

They were so nice on the phone and then sent a technician. Reasonable prices and very friendly, helpful and competent.

I really can't recommend this place highly enough. Daniel and Min are exremely nice and work very hard. Twice they serviced my laptop - once for a smaller issue (cleaning it out inside), and once for a bigger issue (replacing the hard drive and cloning contents of older drive, so my computer would have all the same data and programs as before). Both times I got my computer back in excellent working condition - when they worked on the bigger issue (replacing the outdated hard drive) it was like I got a new computer - except with all my data and programs intact! They were very reasonable and worked way too hard for what they charged me. I would highly recommend Shine Electronic! read more

Came in, did exactly what he said he would. Even had a spare cable of something that I needed and didn't try to charge for it. Deserves 5 stars and nothing else. read more

I broke my favorite Harmon Kardon speaker. It can not be replaced. Harmon Kardon recommended a repair shop, they were no longer in business. I was sad. I saw Shine Electronics repair in my neighborhood, upper west side. I called and they were very nice. I brought my speaker in. They fixed it right away and had a part needed, I was amazed and so happy! It was not a part easy to replace. They were so kind and I can hear my music once again. I Highly recommend Shine Electronic. A true GEM to find!! Thank you SHINE, shine on . . . . read more

I love this place!! I have been coming here for years (i break a lot of electronics) and they always pull through. Very fair and reliable!

I am disappointed in the service I received at Shine. I expected much better communication and faster service based on the previous reviews. I dropped my 2014 MacBook Air on a Thursday for a data recovery and was told it wouldn't take long. I called Saturday and they said they needed a special device which he had ordered and it would be finished Monday or Tuesday. I called Tuesday and was told Wednesday. I called Wednesday and they said they'd call me back in an hour. They never did, and when I called them that evening they said they still didn't have the tools to recover the data from my computer. I told them I'd come pick up the computer. This was not only a waste of my time (one week), nothing was accomplished. There was no communication and I found it frustrating to deal with them. I won't be back and hope others have better luck. read more

Fast service and did exactly what he said he would. Great communication as well. He called me several times just to make sure he was doing exactly what I wanted. Giving 4 stars only because of the price. I'm not from New York, so Im blaming the high price on the city as I have nowhere else to compare it to here in the city. read more

A client of mine used them to fix a cracked iPad screen, and they're right in my neighborhood, so I brought in my Toshiba laptop that a) wouldn't power on and b) was literally falling apart, the screen hinge barely hanging on. The called me later that day with an estimate, and told me I needed a new power supply and to fix the screen, a new bottom plate. When I went to pick it up the next day, my old laptop looked as good as new and they booted it up. Great; they fixed it up and gave me a better power supply, and did it for a not unreasonable price for parts and labor. All in all, job well done. read more

Wonderfully honest and hard working guys. They are willing to help with anything electronic. For me they have fixed hard drives, installed TVs, fixed computers, Sony Playstation, fixed CD players. Very diverse skills around electronic repair. read more

Prompt, perfect service. Quickly replaced hard drive and made computer as good as new. Same day !!!! Gabe read more

A lovely gentleman talked with my son to figure out what was not working on the computer my son built, and then in a few hours sorted it all out for a reasonable price. He called us to pick it up and spent a good ten minutes talking through with my son where things went wrong, providing both expertise and encouragement to a budding counter geek. It was a terrific experience, and the computer is working just right now. I am so glad I stumbled upon this shop. read more

Daniel (the owner) and his partner, Min, are great at everything they do! I have been a loyal customer since the time that they had a little basement shop off of Broadway. I am glad that they are now in a more visible place, so that more Westsiders can find them. They have been doing repairs and installations for me with my computers and printers (two of each over the past decade) and have helped me to keep them running smoothly for as long as possible. My current computer is 7 years old. Most recently, I got the runaround from the company that sold me the computer when I needed to replace the battery. In exasperation, I called Daniel. He was able to get the appropriate new battery for me and install it I have referred several of my friends to these great technicians, and we all agree that they are expert, fast, honest and patient. Also, they charge reasonable prices. I wish them well in their new shop. read more

These guys are great. We were afflicted by a dreadful computer virus or malware and couldn't even hit 'Ctrl Alt Delete'. My guy's real estate office had used Shine previously and we rushed over there. The computer was restored with 24 hours. If you need help, don't hesitate. read more

The hard drive in my laptop died. These guys fixed me up with a new Solid State hard drive and had the work completed in a day for a reasonable price. My computer has never worked better. Highly recommend. read more

TOTALLY agree with all the top ratings! These guys are THE BEST! Totally know how to fix almost anything. Fast, efficient and most important, they get it done! And find ways to save you money and NOT trade in a computer till it's really dead. They kept my Lenovo going for more than eight years. I'm glad the guy with the one star is NOT using Shine guys cause that leaves them available to help all the rest of us when we need them without any waits! And their pricing is so fair and reasonable. Keep up the good work, Daniel and partner. Betsy Kovacs read more

The remote for my Roku broke and when I looked at it I could tell that one of the coils in the battery case had gone bad. I called Sharp (the TV manufacturer) and they said they could send me one for $40 and it would take 30 days because they were out of stock. I called and told them what I thought was the problem and they said they could fix it. I was able to go there, they fixed it in half an hour while I ran an errand locally, and charged me $10. I am very happy with their service. Thank you! read more

Miracle Workers! If there were more stars I would give them all to these two hard working, honest, fast, professional, skilled technicians. I spilled an entire cup of tea on my MacBook. Apple-care said it was unfixable but a third party company could retrieve my files from my hard drive. I really thought this was just a data recovery job. To my surprise, Shine Electronic's was able to fix it because I brought it to them the same day it happened. I didn't lose any information. I would highly recommended them for all your electronic repairs. read more

I signed up on Yelp just to write this review. Here's my story: My son has a 4 year old MacBook Pro and unfortunately his hard drive just malfunctioned out of he blue. It was a nightmare because he had one extremely important 15 page college essay on his desktop that he had not backed up as yet, and it was due to his professor in 4 days. He was on spring break and was considering going right back to school to rewrite it from scratch as his only option. After a trip to the Apple Genuis bar (of course it takes 2 days just to get in there which is extremely stressful), they confirmed the very unfortunate news that maybe 46% might be retrieved with Data Recovery- we set out to very quickly find the right place to perform the data recovery right away. They recommended those 2 places in the W 20's (you know the ones) to get a diagnosis and a time estimate etc. We went down there and they told us after seeing his computer that it looked like he was looking at 7-10 days to retrieve the data. Two days of it was due to siting in a que ( and time is of the essence with recovery of a failed HD) but mainly we were told that even though he only wanted that one paper recovered-- it would take this long to go through each line of retrieval because the information is scattered and random on the hard drive--therefore they had to recover all. A nightmare both regarding his deadline issue and also expense for that one essay. We were looking at around $150 per hour ( billed per man on machine not the 10 days timing). Probably at least $800 I'm guessing. ( although I've been told that data retrieval can run even higher) So, we decided to quickly run it up to Daniel and Min at Shine before they closed. Daniel looked at the diagnostic report from the Genuis bar and said that in 1 hour they might have a better idea of how many passes they would have to go to retrieve his paper, but he felt pretty good that he would be able to get most of his data. He would call my son to keep him posted. They began working on it right away! It didn't sit in some back room in a long line for 2 days. At 9:30 the NEXT MORNING (actually 2 business hours later and not 10 days) my son got a call from Daniel. He said that they had recovered his essay and where did he want it sent!!! Not only did they have the entire essay, but by that point they had also recovered 94% of his HD--and with a little more time would probably be able to recover the rest if he was interested in it. My son only wanted that essay and so they stopped at that. They also installed a wonderful new SSD Hard Drive and put two new rubber feet on the bottom- cleaned up the inside--and it was good to go by 10:30!!! And the bill--well lets just say that they said the retrieval was "not a big deal at all" and the whole bill was more than half of what it was probably going to be in the W 20's AND he got his essay on time!! Had my son gone with that other shop with the 7-10 day recovery he would probably have had to skip his spring break and gone back to school to start writing the essay from scratch. Let me just end with this--these guys are extremely knowledgeable and honest and because you get one on one service, you just can't beat it. When a HD malfunctions--you basically feel like you are in the ER waiting for a prognosis from the doctor. These guys held my sons hands -- they were incredibly responsive to his situation and I feel they also gave him a huge break in the wallet because he is a student. read more

Excellent service! Don't be fooled by messy shop. Repair technician seemed to have a magic touch with my computer.

This place deserves 10 out of 5 stars! My sister recommended this place to me when my laptop fell from my bed and the SSD disconnected from its slot. I brought it in to Shine Electronic, they took a look at it and fixed it in a total of 2 hours. All for a very reasonable price. They were very nice and explained everything to me too. Even put in a little extra soldering to prevent the drive from falling again. These guys are a great neighborhood business! read more

They are honest, they do excellent work, they know exactly what they're doing, and they are very reasonable. I called them at 2:00 and told them what my problem was (the screen of my MacBook Pro was detaching and I couldn't close it all the way) they told me to bring it in. I got to their shop at 3:00 they looked at it and told me to come back in an hour - I was fearful they might not be able to fix it. When I returned at 5:00 I was very pleasantly amazed, my computer was repaired. It opens and closes better than when it was new. They showed me the hinges they replaced - they had the Apple parts on the premises (that was very impressive) and they charged me a fraction of what I expected the repair to cost. They are very pleasant. I have never before written a review on Yelp - but their quick reliable repair of my computer was really something special. I highly recommend them. read more