Facts: You own a cell phone. You love it…read more It doesn't love you back... it's a cellphone. But if it could love... it would love you for the care, attention and quality service that you provide it by taking it to the best phone repair shop in the RDU. Apex Phone Repair is the one stop shop for anything you need from cell service, quick and honest repairs and any accessory you desire. The shop owner, Moe, is someone you can trust your little digital buddy with. His attention to detail and quality assurance is only topped by his kindness and patience. He is a local business owner who listens to you and actually cares. Who's going to spend an hour with your Grams explaining LMAO how texting works and that her teeth aren't blue. Who's gonna custom engrave your new BFF or favorite Superhero on the back of your new personalized case. Who has your screen replaced during lunch break so that now one knows. Moe. That's who. Moe. If there's anyone to know when your lil digital buddy needs a helping hand, or maybe just a final resting place. Come to Apex Phone Repair and ask for Moe!

Quick, competent & friendly service replacing the screen for my phone - I recommend Apex Phone…read moreRepair.

Went in there, not expecting very much. I asked about repairing an iPhone battery, and my charging…read moreport was not working and the guy took it in back and looked at it and cleaned it. Came back out no charge and said my battery was fine and clean the port for nothing. Other stores had quoted me $25 to clean the charging port. I recommend this business for reasonable service and prices, and honesty !

This review is for the Garner location. I will never do business with this company again and I will…read morenot recommend it. I have documented my experience below. I called on Sunday 4/14 at 2:30 pm to inquire about getting my phone repaired. I was told I could drop off the phone and pick it up Monday 4/15 for a 24 hour repair. The store associate confirmed he had the phone part so I dropped of my phone that afternoon at 3:30pm. Monday at 5:30 I stopped by to pick up my phone and the store associate said they were waiting on a part, and it wasn't ready but would be ready Tuesday early afternoon. I called Tuesday (before driving out there) at 11:00 am and was told the shipment still hadn't arrived but it would in the next hour and my phone would be ready to pick up that evening before close. I drove by that evening around 6:30 pm and I was told "im sorry ma'am but your phone isn't ready" - they had not started. The store associate said it would now be ready "Wednesday morning when we open". I asked for a specific time, and I was told 10 or 10:30. Wednesday morning 4/17 I called at 10:30am and asked for the status. I was told "in the next 30 to 1 hour". At 11:30 I drove to pick up my phone and the associate said "im sorry ma'am but your phone isn't ready. It will be another hour." At this point, I asked for my phone back and I told the man I would take it somewhere else. He said he couldn't do that because he already started the repair. I said, I don't care - give me the pieces and ill take it somewhere else. He said no. I told him I refused to pay, and he said then "you won't get your phone then". At this point I decided to wait in the store until he finished. I waited for about 50 minutes until my phone was done. I was offered no accommodation or discount. I will never ever do business with you again and I will never recommend it to anyone else. On a positive note the phone seems to be repaired fine and the price was reasonable.

I received really good service from Tim today. I thought my screen was cracked but it turned out to…read morebe just the screen protector. He changed it quickly. I recommend this store.

Immediate repair while I waited, to replace LCD screen on my Apple SE phone at a good price. It's…read morebeen a month now and very satisfied customer.

Fantastic experience! They replaced the screen on my iPhone in just a few minutes for a fraction of…read morewhat I was expecting. Thank you!

I was able to bring my computer in when it was convenient for me. I had a lot of very good help…read morewith my computer. I'm satisfied and would recommend this business.

Do not go here. My phone came back with a fixed screen but with a BROKEN MICROPHONE. So I had to go…read moreback to the place, and a simple repair that they told us would take one day is taking FOUR DAYS.

ABSOLUTE SCAM OF A REPAIR STORE. SHADY PRACTICES AND AWFUL CUSTOMER SERVICE…read more They gave a $299 quote for a repair on my phone, they said that they charge a non-refundable diagnostic fee of $50 NO MATTER IF THEY ARE ABLE TO DO THE REPAIR OR NOT. Being desperate, I accepted under the front desk's assurance that my phone is "probably" going to be fixed, and this is a just in case thing. Sure enough, they hold my phone for 3 days with no news. On the fourth day, I get a message saying 'come pick your phone up, we can't fix it because we can't find the faulty part'. I ask for information about the faulty part, and they give me none. Moreover the lady at the front desk has the audacity to act exasperated and condescending when I ask for information about which part exactly is broken, and acts as if I'm being rude and unreasonable for asking for my money's worth on the diagnostics. She lies and tells me the part is not available in the US, when it is available everywhere online. I suspect that they ruined something else on my phone and didn't want to fix it because of that, so I'll be using another repair service to see if that's the case. The positive reviews are probably fake accounts from China, don't trust them.

These people shouldn't be allowed to charge for their work. They use to be a good place to go to,…read morenow, definitely NOT!!!! How do you fix someone's phone and NOT put their SIM card back in? How do you tell the person that got screwed over, paid 75 for a service, that they have to drive for an hour to pick up their SIM card that the EMPLOYEE CARELESSLY didn't put back into the phone, "oh my fault" AND GIVE THEM A RANDOM SIM CARD WHEN THEY COME TO THE STORE PREVENTING THEM FROM HAVING SERVICE. Now, having to pay additional money to drive to their service providers store to pay for another SIM card.. What can I say, if you wanna be screwed over, lose money, and get your phone back damaged, then by all means..... go to this place. If you want it done right, FIND ANOTHER STORE

Broke my iPhone 14 Pro Max's motherboard when fixing my backscreen. The screen itself was okay but…read morethey did not take their time with gluing it back together and it popped off completely after a week. I will say it was a cheap place to try to get it fixed but you definitely get what you paid for.

Abysmal experience attempting to purchase from Alain Sylvester from Tech Wiz Repairs. I was…read moreinterested in his listing for a 27inch 2017 iMac for my son. I drove 20 minutes during my lunch to purchase the item but upon arriving to the location, I was treated rudely and the item I attempted to purchase was misrepresented. I checked the serial number and informed him it was a 2015 21 inch model, not a 2017 as he had stated in his listing. When I asked about this, he promptly and rudely said he'd find someone else to buy it by Christmas. Stay far away from this shop, they are not interested in keeping customers or even being honest.

Excellent. Fast response, best price and superior service. Will be my new go to for IPhone repairs.read more

The service is reasonae stable. However, the service, when you are in need, is no existent. Moving…read moreto other more responsive providers.

This is a small shop that delivers great value and quality service! You will be glad you stopped…read moreat this business.