I highly recommend Will and Nicholas for your I.T. issues. They are both very knowledgeable and…read moreprofessional. Will charges by the hour so you get exactly what you need - which is a great business model for individuals with I.T. challenges. I had the unfortunate experience of opening a evite dinner invitation attachment on an email from a known acquaintance which turned out to be a Remote Access Trojan (RAT). I tried several times to clean my hard drive with Nord VPN Threat Malware and Malwarebytes programs which found nothing. A backdoor was established on my laptop and I could see the intruder's mouse pointer navigating throughout my laptop while my mouse pointer was disabled. The only solution to stop it was to sever the internet connection. The issue persisted for several days when I would reconnect the internet. The intruder wasn't always present but I could see when they were. The intruder got into my Google password manager, Quicken account and attempted to make Amazon purchases. I was running out of airspeed and ideas and recognized that I needed professional assistance. I researched locally for an I.T. firm and found Will Get IT Done. I met with Will who examined my 7 year old laptop and he recommended I simply replace it as the cost to wipe it clean/replace the hard drive and reload would be comparable to a replacement. Although working just fine prior to the intrusion, given the age of my laptop I took Will's advice and purchased a new laptop. Will and Nicholas transferred all of my clean files from the old to the new laptop in their lab leaving the RAT in the old hard drive. I am now back in great shape. The total cost was well worth it for the peace of mind. If you need any I.T. assistance do not hesitate to give Will and Nicholas a call. They will deliver!

Jonathan, I am so sorry I didn't write your review sooner. You are undoubtedly one of the best…read moretech support persons I have ever met. Your knowledge is incredible from computers to printers and even televisions. You are also so patient with non-tech people such as myself. Soon (I know I say this all the time) I will be purchasing a new Mac and you will be by my side or at least on the phone. Thank you for all you do for me. Without you I would be throwing this Macbook out the window. Judi Jones, Annapolis

Did what I wanted done at the quoted reasonable price and on schedule…read moreFriendly, professional service

Highly-Highly recommend this company. William responded to our house within one hour and he did a…read moresuper fantastic job for us. Not only was he highly focused, but he knew his business like none other. William was AWESOME!!! Call this company, and you will be relieved! We won't use anyone but William in the future!

I called IQ Computer Services when my work email crashed. I'm a independent consultant and can't…read morework without email. Marcus came the next day and spent 3 hours fixing the issue. It wasn't inexpensive but worth it! I would use them again.

Be aware! Scammers. Zero stars I called this company for…read moreservice my computer. I was negotiating, asking for pricing. Marcus agreed 150 flat fee to repair my computer lap top. Once I arrived to drop off my computer in Glendale MD, that (btw it not business but house). The man asked me to pay a $49 deposit. After one week that my computer away for me I receive a call from them telling me they will start diagnoses my laptop and let me know the total amount. I requested to cancel the service because I received a flat amount of $150 And I requested to come by to pick up the laptop. I haven't get my computer diagnostic or any file or document show diagnostic on my computer I haven't got any paperwork. I still haven't received my $49 deposit back None of their numbers answer my calls They try to get away from here without give the deposit back. They totally scammers. Trying to rip off an up-sale costumers the bad way. Now I need to run after my bank and look after another computer services provider.

They were AWESOME. Provided same day service in my home. All repairs and changes were explained…read more Truly felt they were acting in my best interest. All in all a great experience.

From the owner: We specialize in many types of computer repairs and services for Windows PC's and Mac's in the…read moreMaryland area. We remove viruses, tune-up computers, backup data, recover data, replace laptop screens, and many other services. We can perform most of our computer repair services in our office. If we're able to, we'll repair your computer on-site at your home or office. We also build desktop computers from scratch. We will talk with you to help you build your perfect PC for your needs. We Thank you for finding us and we hope that you turn to us for all of your computer repair needs.

we have used many IT companies in the past, most last about 3 years until something goes bad. we…read morehave been using pc repair for probably 8 years and they are super attentive and do a great job with new installations and maintenance. will always explain the how or why. many others call to get our service, i always say no thanks, my internal IT guys are pc repair.

PC Repair has been our provider of choice for many years now. Its great to have a provider who can…read morehelp over the phone or in person. We never have to wait long for service.

I have been working with SMART for over 10 years. I have seen staff come and go. The mission…read moreremains the same--get it done right the first time. I can always count on Cody Swartz to come through for me. Grateful for an awesome team of IT support staff.

John is the best! Knowledgeable, helpful and honest. Call him you, won't be disappointed.read more

This is an update from my previous review of Computer Island on Kent Island. After much waiting…read morefor the agreed compensation for a Microsoft program I was forced to buy because John , the owner I assume, didn 't return my calls. I finally got LESS than half of the actual cost. The entire process of trying to get a response tfrom John was well over a month!! The work they did do was well done and Leslie the tech/ receptionist was extremely helpful and friendly. Kathy Veltman

Very happy with Lyle's service. He helped diagnose what was eating up my storage on my iMac (and…read morequickly too). I will call him again for any future issues.

The only thing I can say is left message on the January 15, 2022. Still waiting for a return call…read moreon the 19th to see if he can fix my problem.