Jon has been servicing our business Sunset Linen for over a decade, and we couldn't ask for a…read morebetter IT expert! No matter the issue--whether it's troubleshooting tech problems, recovering crashed computers, or handling upgrades--Jon always has the answers. His knowledge, reliability, and quick response time have been invaluable to keeping our operations running smoothly. We truly appreciate his dedication and expertise.

Jonathan has saved me a great deal of time and frustration. He definitely knows computers and I…read moretrust him to offer multiple options and guide me through the processes. I am definitely computer challanged at my age and he is very patient and supportive. He is also very fair in his pricing! NTS

I found him through Yelp. My laptop has problems with HTML…read moreport. I brought him and he thought that the port is loose. 3 days later I went to pick it up and found out that he couldn't fix it. He still charged $120. He just said that he cleaned up and upgraded. So it will be little fast. But my problem wasn't solved. His problems are: 1. He doesn't tell you estimate: you'll find out when u pick up. 2. He doesn't answer his phone well.

Unbelievably unprofessional. was dishonest in his dealings with me. As another reviewer on yelp…read morehas said, he did not give me a written estimate up front. when it came time to pay him, his charges were several times more than what I had expected. He ended up putting my hard drive in an old laptop which he had, which was NOT as he represented. when I took it to another repair shop later the tech pointed out how poorly the work had been done. The owner did not return my calls. I desperately needed it for a day, when I didnt hear from him I stopped by but he was not in. Some woman answered the door and promised to get the message to him. I called again later that evening, no answer. So I stopped by in the morning, after 8 am and knocked on the door. He came to the door without a shirt or t-shirt on. He was SWEARING at me. He handed me back my computer and REFUSED to finish the work I had already paid for. then he followed me to my car, and then stood behind my car and leaned against it, blocking me from leaving! I found out much later that he LIED about what he had done, made false claims about me and what I had said. BEWARE OF THIS BUSINESS!!!

Tony @ Sonoma Valley Tech is the BEST!! Recently, my computer just upped and died…read more.... leaving me in a panic as my business is dependent on it. Like many older persons my comfort level with the amazing uses of 'high tech' is fragile at best... so I was beside myself in my tech crisis. Tony was 'cool calm/collected' from the get go and under his experienced knowledge, I was led to a fully functional and very easy to adapt to a new computer. I was of course worried and preoccupied with how 'difficult ' the switch to a new computer would be. The process was painless! And the new machine seamlessly picked up where the old has finished. No problems with pass words and losing data.... it was ALL preserved and 'at my finger tips'. I cannot THANK TONY ENOUGH for his excellent service. I'm no longer gonna be afraid of tech problems as I know I have the perfect 'go to solution'! MANY THANKS!!!

This the second time that I needed my PC diagnosed and repaired. The first time my PC desktop was…read moreslow to boot up and process activities and Tony recommended an upgrade to an SSD which turned out great. This time my PC was crashing and again Tony figured out that it had corrupted memory cards and replaced them and my PC is working like new (it's ten years old). And the cost was reasonable both times. I highly recommend Sonoma Valley Tech.

Charles has helped me through the years to do just about anything with my Mac. The biggest project…read morewas updating storage of all my professional photography files...from10 old drives to two! I'm not a spring chicken so require patience, and Charles becomes just the kind of guide I need. I just replaced a six year old computer and he will be here to set it up! TEN stars!!

Charles was wonderful! I originally worked with another company that was very helpful but…read moreunfortunately couldn't resolve my issue. I then found Charles, and I'm so glad I did. At first I was a little nervous after hearing what the problem might be, but with persistence and skill he was able to fully resolve it, giving me huge relief and get me back into my Mac. He also went above and beyond by helping me set up the best backup solution to keep my data safe for the future. Charles is knowledgeable, reliable, and genuinely cares about his clients. I now know I have a trusted consultant for any technical issues with Macs, PCs. I highly recommend him five stars all the way!

I have worked with DK Systems many times over the past few years. Their technicians are always…read morehelpful. My issues have been resolved promptly and they have explained the solution in easy to understand terms. Whether it was as simple as loading an antivirus program or recovering information from a crashed computer, they quickly fixed the problem at a reasonable price. They have also been willing to answer questions over the phone for simple fixes. Highly recommend them.

Expensive and unskilled labor. They told me my graphics card was faulty despite not removing it and…read moretesting it in a confirmed good system which is basic hardware troubleshooting 101. Had to specifically request that. After "upgrading my system" it does work better to an extent other than the constant crashing that this shop couldn't even diagnose and only started occurring after the hardware install. Its unfortunately not an exaggeration to say that Geek Squad would probably be better.

I was a dummy and clicked on a cleverly disguised email that was phishing (it came in the form of…read morean evite from a friend), then realized what I had done and shut down my computer, then wondered how to get myself out of this mess. I found Alasdair online and called - he returned my call quickly and walked me through the process to make sure my computer hadn't been infected. He was upbeat, lightning fast, and awesome. Thank you Alastair!

Alistair was one of the few people I contacted who reached back out within a day of my initial…read morephone call. Also, I had gone back and forth with technical support with several different people from my internet and equipment companies, none of whom were very helpful or empathetic to what was going on. Alistair was able to come out, take a look at what was going on, offer solutions that were logical and reasonable, and was very affordable. Being told several times I needed "an IT department" to fix my problems, Alistair was the best choice I could have made for my ~1 hour of technical support needed. Highly recommend.

DO NOT GIVE THIS MAN YOUR TECH. **VERY SKETCHY** DO NOT GO TO HIS HOUSE EITHER. (PICS INCLUDED)…read more TLDR: he took my solid state drive and won't give it back. ghosting my texts and calls since May 14th, 2024 in beginning of May 2024, i contacted (i believe his name is Charles, older fellow, i believe uses a cane) Main Street Computers to save my solid state drive that was recently damaged. Promised he was the best in the area on this service, even gloated it's his specialty. Told me to drive to his house in Sebastopol/Graton and drop the solid state off. Interaction was a little weird (social skills and ques wise) but he was confident and promised me he would be done within the week. I also gave him an external hard drive to use in case he needed more space for the recovery. Calls me two days later and says he's done. I got to his house, invited me in, and inside he handed me the invoice; however, as i was about to sign. i realized he didn't recover the files on my computer, but the 3 videos saved on the external hard drive and just slapped them into the computer... -_- I told him and he was not happy. i then realized - inside his kitchen and dining area - he had a set up of 3 cameras all around the space. one at the end of the dining area, one in the kitchen, one at the end of the living space (kind of down the hall). he exclaimed, "F*ck, Dammit", then promised me he'd do it right this time within the next couple days. the next day he calls me to return with my laptop as the solid state was encrypted. i arrived at 9:17 pm. i knocked on the door a couple times, heard some arguing upstairs so i waited on the porch. I then called him and then he said he'd come downstairs. i then hear some running, a couple second go by, and then i heard him coming down the stairs inside. He takes a brisk look at me, he looked a bit confused. out of it. he then takes 2 steps towards me and FALLS AGAINST THE WALL!!! I then thought he could've been drunk or on some something(?) I thought maybe i should go inside and pick him up, but i felt a weird energy and felt very skeptical, so i yelled through the door if he was okay. he just laid there. i then noticed the cameras outside on the porch too. this whole thing felt so on purpose. flight or flight came on so i ran back to my car. i looked behind me as i drove away and noticed a different man had ran outside, standing and watching me drive away, right where i stood. i drove to a lit gas station, gathered myself, and texted him if he was okay. he said "yes just hurt like hell." i couldn't shake off the thought that this was an attempted kidnapping or robbery. felt very much like a set up. to this day, he won't respond to any calls or texts. he also still has my solid state drive... thinking of getting the police involved. honestly i'm DEVASTED. I had very important files for my business and client's projects in that solid state. i was young when i started this business and did not know to back up files to an external. i then lost those clients, as well as all my personal files. an absolute NIGHTMARE

The dude actually helped me when I was in an emergency needing to get spilt juice off my laptop…read morefast instead of just money grabbing like Best Buy and multiple places I called in the area where they were just trying to get an appointment set up without giving much info

Phil is very knowledgeable, fixes the problem, and very patient with those of us who aren't so…read morecomputer savvy. Highly recommend!

Great costumer service i recommend you come here and shop here. They are so great and helpful.read more