just bought a classic car talk to a person on the phone ask them if they worked on these kind of cars he didn't seem to know he asked me to wait for a moment while he would check with his other buddies I waited and waited probably about 10 minutes on the phone hung up called back and I left them my phone number I told him to call me back they never responded this is one place I would never go to read more

5 star diamond service is what Concord auto service provides from my experiences!! Ken goes above and beyond on all fronts, making sure you get you out it a timely manner, so your not sitting around waiting for days !!! read more

This place is great!!! Ken was so nice and helpful. He brought me back home as well as fixing my car. I will be going here from here out..... I recommend u go here as well!! read more

Awesome service and down right quick. They quoted me a price and took care of the service I needed. This is how it is supposed to work.

Friendly service, fair pricing and timely vehicle completion. The owner really works with his customers and gives realistic diagnostic. I will be taking all of my vehicles there even know it is not in my area. read more

Got my brakes fixed on my car and they did a great job! It was quick and efficient and I swear my car is running like new

I toke my BMW for brakes repair, MR. ken the owner was not there, his helper said that he will come back soon. I waited 30 minutes and the owner never show up. then I returned the next day because I want to use a coupon that I have receive. finally they worked in my car, when I pick up my car, the steering wheel was so dirty, my floor mat with dark colored marks. and then the charges were off by $80. from original estimate. There was a noise when braking from wheels that scare me when i drove to work the next mooring. so I toke the car to the dealer, and they found out that concord auto service installed after market brakes, and very inferior quality. the dealer replaced my brakes with less money that I pay to MR. ken. I do not recommend this shop read more

I came in today because my needs maintenance and tire pressure light were on and needed an pil change. Ken took my car in on a short notice and began working on it as soon as possible. All the issues with my car were fixed and my car is good as new! The prices were reasonable and I really appreciated the kind service provided. I think I found my new auto shop to go to in town! read more

This was not an easy location to find. The parking lot is small and shared with another shop. We were charged a diagnosis fee even with a referral. It's hard finding a mechanic/auto shop that you can depend on but I guess they are not in the market of earning your business. I ended up going elsewhere and so glad I did because I saved a ton of money, with a shop in WC. read more

Ken and Concord Auto Service is a wonderful shop I am glad I am acquainted. Not only does Ken provide quality service at an incredibly reasonable price, but he goes above and beyond. I had received a quote for brakes for my 2006 Mini from an alternate shop, and they were just going to put cheap pads on my car. When I called Ken, I knew that he would give me an honest evaluation. Not only did Ken give me an honest evaluation, but he got me BMW parts for a price at a fraction of the cost, was able to get my car in relatively quickly, and had my car finished before the promise time. I am so glad that I am a customer of Ken's. Thanks so much for taking care of my Coop! read more

It was recommended by another auto shop I have certain work done. Took it for a 2nd opinion to Ken and he said the work was not necessary- yet! Replaced brakes. Hoping they are good quality and will last. Appreciate Ken's honesty and will be back should there be a need. Hopefully not in the too near future! read more

With other repair shops, I never felt like I could really believe what they tell me. I trust Ken, the owner, completely & I know that he will always be honest about our car repairs. Ken is passionate about taking care of his clients with routine maintenance & timely repairs. Ken & the crew at Concord Auto Service are the best! read more

Ken and his staff are pros, I wish there were 10 stars as a rating on here because they deserve a boatload more than just 5. Ken is THE MAN!! read more

We were so glad to find this place. They got us in on a Friday, with a phone call only the night before. We were have some brake issues with our car and needed an oil change and some other minor repairs, too. Thankfully there was a special deal for a free oil change with a brake repair (good timing, right?) and things ended up being reasonably priced for a day's worth of work on the car. Additionally, they found another problem that needed to be fixed, but didn't push the repair on us. Their service was quality, inexpensive, and most importantly: not stressful! The cherry on top: they drove me back home so I could go about my day in the meantime, instead of waiting at the auto repair place all day, or walking somewhere. Thanks, Concord Auto! read more

My car was making a squeaking noise when I would break and drive around. So you know what that means. Break pads and maybe rotors need replacing. Found Concord Auto Service on Yelp and called to make an appointment. Spoke to Ken and made an appointment for a Friday morning. Ended up that I had to reschedule for the following Monday. Ken was very accommodating to the schedule change. Brought it in and turns out it was just the rear brake pads and rotors. He even showed me what needed to be done and told me that my front pads are good for another 20,000 miles. He was even able to pick me up from my house when the car was ready. Would I go back to him for other repairs? Yes! Would I recommend him? Yes! Thanks Ken for being an honest mechanic and not ripping me off! read more

I've known Ken for quite some time, If there's ever any problems with my vehicles, I will definitely call Ken first. I took in my Acura not knowing what was wrong with it, he drove it for 20 seconds and knew what the problem was instantly. Ordered the part, changed my wheel bearing, and the it was smooth sailing after that. If you have any problems with your vehicle, I would strongly recommend that you bring it in to Concord Auto Service and have Ken check it out. Keep it up bro. read more

Excellent, fast, honest service!! Went in this morning for what I was hoping to be just a tune up and met with Ken who asked me to take him for a drive to listen to the noises I was hearing. Now, My 2000 Pathfinder is almost at 201k miles and up until now, there have been no issue aside from the distributor that I replaced some months back. He told me what he was hearing and told me it didn't sound good. Ken was honest and forthright with an estimation of the repair costs I could be looking at...he said it could be more or less once he actually looked under the hood. I decided that I would take it easy on my car for now and just save the money and use it for a new car. These gentlemen are amazing and really take the time to hear your concerns and answer you the best they can with great decency. I super appreciate you Ken and thank you for your time and consideration this morning. 5 stars all the way...I would give you 10 if I could!! read more

Ken is a true gem in the world of auto repair. I was looking to purchase a used car in Pleasant Hill and wanted to have the the car checked out before I pulled the trigger. I found Concord Auto Service through YELP and they certainly lived up to their 5 star rating. Ken was helpful, kind, trustworthy and honest. The price was fantastic and Ken fit us right in. He gave us an honest detailed report about the condition of the car. Thank goodness we took the car to Ken before purchasing it! He found and noticed many things that we did not, which would have caused lots of stress and money to fix down the road. The only bad part about Ken and Concord Auto Service team is that he doesn't have a shop in San Francisco, close to my house! Trust Ken and the Concord Auto Service team. They are genuine, hard working people, who do a fantastic job. read more

Just like the stars read, "As good as it gets!" The service that Ken and his crew provide is as good as it gets here in the local area. I take both my cars here every time I need... ANYTHING. I bring in my cars for regular oil changes and scheduled maintenance. I also bring in my car for other major repairs and problems. I even call Ken some times to ask him for advice. For example, I needed a new sun roof glass, he was honest with me and told me that he didn't do glass work and that he sublets that out. I can just imagine other shops, just to get your business and take you for your money, they would tell you they could do it and not do a good job. Ken was direct and told me that he didn't do glass work. He recommended me to a business associate of his that specialized in glass work. They got me all taken care of. Ken is very professional, knowledgeable and helpful. TOP NOTCH! If you live in the immediate area and need a GREAT auto service company to work with, call Ken. read more

I've always been a do it yourselfer when it comes to my cars but after quite sometime I just could not fix the latest problem. I took my jeep to Ken, he found the problem within an hour and fixed it entirely within my deadline. It was a big project and he had to order parts but it was still done in a day. Ken does it right the first time. He's honest and does great work. My jeep is 10,000% better now thanks to him, it's no longer a rolling death trap. Thanks Ken! Car troubles? Call Ken first! read more

Ken and his team are amazing, I came in with my car and I wasn't treated like I was the silly women bringing her car in for service. He kept me well informed. His attention to detail is amazing. Ken I thank you for work, and just being a nice guy. I recommend Concord Auto Service 10 million times. read more

Great service and Ken's a good guy. Helped me out with a last minute mechanics check when I was considering a vehicle from a nearby dealership. Thanks! read more

Ken and his staff at Concord Auto Service are great. I just wish they had more than 2 racks, since you have got to get in where you fit it..... first come first served. Ken is upfront about cost of parts and services. Ken recommends items needing attention, now, and what to expect over time. This allows us to better budget our auto care needs. Ken will take the time necessary to provide real information to work with, and even take a call if you are in a pinch during non office hours (results may vary). I feel confident in every dollar I have spent with Ken, and Concord Auto Service. Matthew & Heather. read more

I finally got around to getting my squeaky brakes fixed a few weeks ago. Ken was able to accommodate my busy schedule and get my car in on short notice. The work was fast and efficient! Thanks again! read more

Ken is down to earth and no-nonsense. He gives you options and good advice. He has serviced my Cadillac CTS and husband's Toyota Avalon, and is always fair and does excellent work. Totally recommend Concord Auto Service! read more

I was on my way to work one morning and my car started "overheating" AKA in the red. I pulled over and did a quick search for a mechanic near where I was since the car seemed to be acting normally other than the temp gauge. I got to CAS before they opened and waited. Ken showed up and was GREAT! He spent a lot of time trying to determine the cause of the issue. I thought I still had a warranty on my car, so he recommended that I go to the dealership as the testing he had done had shown no temp issues. He didn't even take money for his time. I was seriously impressed as most places will take money just to look....ahem...dealerships! It ended up being the entire dash system, but I cannot thank Ken enough for checking it out and being so honest! I recommend him to anyone remotely close to his place of business!! I will definitely be back!! read more

I've been taking my car here for years and they take pride in what they do because they're efficient and most importantly, they are honest! GREAT CUSTOMER SERVICE and no BS. Check them out if you haven't already! read more

Great service, friendly staff and reasonable prices. I am very happy with my visit. I wasn't talked into anything that I didn't need or want. And I will definitely go back. read more

Absolutely a wonderful business!!! I brought my Highlander in for a 100,000 mile service on the recommendation of a good friend who has had Ken work on their Highlander. The service I received was extremely professional, prompt, and friendly. Ken explained all of the things he was going to check for, said he'd call over to Toyota to double check what they recommend for 100,000 miles and then called me later in the day with recommendations. The price was way better than the dealership and you can't beat quality service these days. I will not be taking my car anywhere else other than Concord Auto Service from now on!! read more

I took my car my car to intoxalock installed and Ken and his crew had me out the door within a hour they are professionals and I'll be making concord auto Service my new go to for mechanics read more

Ken is such a great mechanic! I have total confidence that my car is in good hands.

CAS is fantastic! Ken is a great mechanic and, most of all, is always up front and honest. Great shop and great prices. I definitely recommend Concord Auto Service. read more

Ken replaced the electronic 4x4 transfer case motor on my 1998 f150. In and out the same day! Great work and fair price. I will be back. Thanks read more

So, this first time I went here, I went with my mom. She needed some major work done to her truck in order for her to pass smog and get the registration tags for the next year. Anyhoot, I went with because I used to work on bikes (motorcycles, not much difference from cars) and wanted to make sure this guy wouldn't try to pull the wool over her eyes. Granted Ken was highly recommended by other family members and friends. I was new and so was my mom. Ken was totally professional and told my mom exactly what was wrong and if my mom needed further detail on something she didn't quite understand, he would go that extra mile. Ken was totally understanding to the "current times" and how money can be tight so when my mom said she could only get a certain amount of work done for now, he understood and didn't try to push my mom in to getting anything she didn't need right this second. Ken has also worked on my sisters car. She liked how he was honest about his work. My mom liked how he was very helpful. I would definitely recommend all my other friends, local family and yelpers to go visit Ken @ Concord Auto Service in Concord. The best service guaranteed!!! read more

This review is based solely on a phone call. I called, only to find out that they were closing, but the guy still asked if there was anything he could help me with and sounded very friendly. I was impressed with that service. read more

Took my truck to Ken and he had it inspected and repaired same day at a very fair price. Communicated well with me all the way through and even gave me a ride home when I dropped off the truck. Small shop that treats you like family. Will be back again but hopefully not too soon! Thanks Ken! read more

Ken did a great job fixing my 2005 Nissan quest crank shaft sensors/engine mount and my wife's Toyota sienna front wheel bearing. I look forward using his services again. Thank you! read more

Did my door handle replacement in less than 30 mins and charged me much lesser than the original quote once they figured the job was easy. Hurray to their ethics and efficiency. read more

There are a few things you need in life; good friends, a loving family & an honest mechanic! Ken is just that. We have been taking my daughters car to Ken for the past 3 yrs. He has always been courteous, knowledgeable, reliable and with reasonable prices. Her Honda Accord has needed many repairs; from a new clutch, brakes, timing belts, you name it she needed it. We will to continue to bring our vehicles to Ken whenever needed. I highly recommend Concord Auto Service to you, your friends & family for all your auto repair needs. read more

Last week, my Honda decided that it didn't want to roll up its window and it was a pretty inconvenient time since rain was in the forecast the next day. I called up some Honda dealerships to see if they could squeeze me in but one of them said they couldn't see me until 4 days later and the other said that I could drop the car off but they may or may not be able to get to it in the next day or so. Either of those options didn't work so I called up Ken at Concord Auto service and told him my problem. He said I could come down at that moment so he could diagnose the issue. I dropped the car off and one of his workers said that they would take a look and get back to me before the end of the day. I said that was fine since I had some errands I had to run anyways. About an hour later (which was about 30 mins before he closed), he called back and said after he took off the door panel and cleaned the window switch, it rolled back up just fine. I was blown away by how fast they got to my car since their garage was already full of cars and on top of that he stuck around past closing time so I could pick up my car. Thanks to Ken and his crew for the speedy service and going the extra mile! read more