I don't ever leave reviews but this place really takes care of you to the point that I have to give them their props. Their pricing is amazing, customer service is awesome and they are very efficient at what they do. They are very clear about the problems the car is facing and are extremely patient answering any questions I have and I've noticed other interactions with customers and they treat everyone amazing. They have consistently saved me hundreds of dollars compared to the Toyota dealership pricing. And on top of all of that they joke around and like to have conversations which just makes the waiting experience 10X better. I'll forever be taking my car from here on out. And if the workers happen to read this thank you very much! read more

They are very professional. The two Brian's are the best mechanics I have ever used. I highly recommend them. Evette Padilla a very satisfied customer. read more

Had an issue with our ABS brakes on our Camry. We took the car to another shop. They couldn't help me figure it out. I was referred to Five Star from the Matco tool guy I met who was visiting that shop. I called Brian and he took excellent care of us. He was honest and went over the top to help diagnose the problem and make us feel comfortable. On another note, I asked about the 60k mile service on my Tacoma, he quoted me a nominal fee. The dealer quoted me $2950 for a service that consisted of mainly inspection of items. The experience has been fabulous. If you're looking for trustworthy shop who doesn't try and overcharge you, call Brian. read more

i called into this business this morning and was threatened ! . i called into the shop trying to price parts and labor being new to the city for a issue with my car. i have had a full inspection with the dealer but with wanting $300 per hr for labor i wanted to shop around . i called into asking about a certain part . BRIAN ask what car i simply said the brand not model was told he doesn't do low balling work and hung up in my face. I called back informing i had an inspection and the paper work . i also told him i just wanted to price my options . he said if i was looking for cheap fix i was wasting his time and mine by being a dumb ass . i told he was very rude for handing up in my face . He then told old me if i was looking for rude to come down to his shop and i would be in for a huge surprise . i have no idea what triggered brian . this shop was recommended by a few members of my church . after this experience im sure he will lose business . there no reason a so called man should call a women out her name , disrespect and threaten her . 8 /11/2025 at 10:16 am read more

It is such a good feeling when you trust someone with your transportation. Brian will always be honest and helpful! Great place!

Brian was all around excellent. My car had a radiator issue and I use it to commute, so this was stressful. Very responsive and communicative, quickly put me at ease. Fixed the problem in about a day and a half, and came in $300 less than what I was quoted. I wouldn't hesitate to recommend Five Star, top notch experience. read more

The guys are Five Star. Very honest they do a very good job. I'm diagnosing problems with your car and helping you find me most economical solution. I would recommend these guys to anyone. read more

I normally would not do a review like this but my experience with Brian and Five Star was so incredible I just wanted to share it for other people looking for a trustworthy place to take their car for repair. My Honda had an intermittent problem where it would lurch and I was wary about driving it. I'm always a bit nervous about taking my car to a mechanic because they could easily run up the bill and take advantage of my mechanical ignorance. When I dropped off my car and met Brian, I knew this wouldn't happen with him. I asked him what the diagnosis fee would be and he indicated they did not have an automatic fee like other mechanics. They test drove my car, did a computer test on it but because nothing really happened or showed up, they didn't charge me. I offered to pay for their time anyway because they did try to find the elusive problem but Brian refused. So when is the last time a shop did work for you and didn't charge anything and refused anything in return? I bet that would be a first for you too!!! If you're looking for an honest mechanic, please check out Five Star Automotive! read more

This is hands-down the best auto shop around. Brian is a stand-up guy with an incredible memory. I live in San Francisco now, but I still make the trip out to Concord because I trust him completely. It's worth the drive to support someone who's not only fair and honest but also genuinely likable. Highly recommend. read more

A friend recommended Five Star saying she had been taking her car there for over 10 years. I had recently become disgusted with the dealership service department I had used for years, so when they said my rear brakes needed replacing, I decided to go to Five Star for the service instead. I was fully prepared to pay for the repair, but instead the mechanic said that my brakes were not as bad as the dealership claimed (which made sense since I had not noticed any problems braking.) So I will be coming back to Five Star next time I need an oil change, and I'll have the brakes replaced then, when they will ACTUALLY need it. I'm so glad that I finally have a mechanic that I can trust. I look forward to patronizing them for years to come! read more

Brian and his team are the best. I have brought my car to them many times and they are reliable, honest, and don't cheat you out of your money. read more

I had the check engine light on & got a same day appointment right before the holiday. Truck was fixed the same day. Thanks for the excellent service! read more

(1 year review) Brian and crew did a great job of replacing my stolen catalytic converter and while my 2002 Honda CR-V was there, they did a complete overhaul of the AC system - ALL for a great price. It is running smooth and blasting ice-cold air as it did when we picked it up. And a shout to Dave Z for the recommendation. read more

I highly recommend Five Star Automotive for all of your car repair needs. Brian is honest and I trust him with my cars. I know that I am getting the best service possible when I bring my cars to Five Star Automotive. He is quick to respond when I call for any car issue. I would give 10 stars if I could. read more

Brian is really nice and did a great job on servicing my vehicle. I will definitely use him and his team as my mechanics going forward.

I have used five star auto for six years. I recommend them to all of my friends. It is so good to have a mechanic that you can trust. Their rates are always very competitive and they do a really good job. The people there are very nice and very conscientious. You will not be sorry if you bring your vehicle there. read more

outstanding auto shop! great service, honest mechanic at fair prices. yesterday was my third appointment, I am so glad I found Five Star Automotive! read more

I love taking my cars to 5 Star. Service is great at a reasonable price. They only work on what's necessary and never pressure to over sell. Feel confident in the quality work and good value. read more

I brought my Chrysler T&C to the shop at 8:00 am Friday 8/30/24 the day before the Labor Day weekend to replace an alternator and drive belt. I could see from the service tickets on the desk they were still as popular as ever. With the three day Labor Day weekend coming up the next day I expected to be without a car for at least a week. At 2:13 pm the same day Brian called to tell me the repair was done. He also deducted a discount for setting up the appointment on -line. What more can one add to the rave reviews all his customers post. Many thanks Brian from a very satisfied senior. read more

Service 5/5 easy to talk to and professional Price 5/5 they had the best quote for the work that I needed done Time 5/5 they under promise and over deliver turn keys in at 8 for a brake job and get it back by 12. They say "there's enough work to not do bad work" essentially. they don't need to make a living by screwing people over read more

If you're looking for an auto shop that provides exceptional service, quality repairs, and honest communication, I highly recommend Five Star Automotive.Their dedication to customer satisfaction is unmatched. I will definitely be returning for any future automotive needs. Thank you, Brian, for your outstanding service and expertise. read more

Couldn't recommend them any higher. Great service, completed within the estimated time, very friendly, accurate repairs, clean shop, best auto repair place I've ever used. A mistake to go to another shop. read more

5 Star service is good at a reasonable price. They only work on what's necessary and never pressure to over sell. Great quality work and good value. read more

This was my first time using Five Star I was very satisfied with the overall work they did, they were very honest with the other maintenance that needed to be done and I will be returning to them for future maintenance. read more

June 08 2020 I don't like taking my vehicle to shops to have work done. They too often damage a vehicle and say the damage was already there. They can be down right jerks. It was time to replace my timing belt, water pump, A/C belt, radiator cap, anti freeze, accessory belt and belt tensioner. My car is a 2003 SRT-4 with 82,000 miles on it. My car is in mint condition it does not even have swirl marks. Brian owns 5 Star Automotive and ask him to be careful with my car and he was. No damage was done to my car. A drive my car to his shop with a light layer of dust on it. When I picked up my car I could see it was not touched any where in the body work. I am extremely happy with 5 Star Automotive!! Cost for the work $978.93 Some day I may need a clutch and will be very happy to go to Brian. Brian is a Dodge, Chrysler and Plymouth certified technician. read more

Five star automotive is amazing. They always take care of us. They're honest, reliable, and trustworthy. I've been taking my car here for years and they're truly the best! I wouldn't go anywhere else for my car maintenance and recommend everyone here. My parents and sister also come here and have nothing but good things to say. We've never had a bad experience. read more

Brian and his guys are fantastic! Had my work truck towed in. They did the troubleshooting, repairs and got it back to me promptly. Highly recommend them! read more

If you want honesty, professionalism; repairs done right and reasonably, you want Brian and his can-do team at Five Star Automotive. Two thumbs way up, a solid 10. read more

Very impressed with 5 Star Auto. Brian squeezed me In for a CEL before a holiday and was able to get parts and repairs done within hours . Great service, good rates. read more

Honest, very knowledgeable about all models , timely and reasonable pricing. Been a customer for over 10 years and would not take any of our family vehicles anywhere else. read more

My experience with Five Star Automotive and their staff has always been very positive. They have graciously helped me on the road while traveling, and whenever I take the care into the shop for service or repair, they never try to up-sell. Their pricing is very competitive and I highly recommend them! read more

Five star automotive! They are very good mechanics with excellent customer service and attention to detail. I was informed of what I needed without any pressure. I wish every Mechanic was like this. Honest reliable and and good at their job what else can you ask for. If you need a good mechanic, or your car is in need of repair, please consider five star automotive. Five stars for both Brian's that work there as well! read more

Came here for an oil change and realized there was a piece of plastic hanging down. Came back and they immediately directed the blame on my mother and I claiming we ran something over. First of all this itself was very offensive that he insulted us of by calling us bad drivers. So he an inspection and I decided to walk up to the car to take a look at the damage. Turns out the piece that is pushed up is EXACTLY the place they do the oil change. Hmmm... what a coincidence... They rudely spoke to me to get out of the garage like I wasn't allowed to see the damage on my own car? He continued to claim we ran over something and there is just no way the we ran over something that hard near where the front tires are. No way. Not coming back here again. Not a trusted,decent or honest business. read more

Honest, knowledgeable and prompt at a fair price. What more could you ask for. I highly recommend this shop to all my friends and family.

Best car repair shop we've ever used! My grown kids go there, too Highly recommend! We've been going there for decades, it seems. They've serviced different makes and always get it right. read more

There is a kind of place if you go in and you think you need a tuneup. They will definitely tell you if you do or you don't very honest we've been using them for a long time. read more

Brian Smith and his team were amazing. From the ease of setting up an appointment within days of calling to completing the work faster than originally anticipated. Their pricing is very fair and they are honest with what is and isn't needed for your vehicle. I've found my new mechanic shop! read more

Five star is always reliable and honest. My family has been coming to them for many years and they have never let us down. I 100% recommended them. read more

I give them 10 stars! Honest and trustworthy and they fixed my car. Was referred by my best friend and they just took care of me and my car!! 1000% TRUSY! read more

I went in to have headlight change and Brian did a great job and fast! Very happy to find them. Thanks Brian!