So I went down here to buy a car for my mom. Needed something simple and easy. The sales person came, did his spiel and I just nodded until it got to the financial portion. Spoke with the finance manager. He kept selling (like man stop I already wanna buy. Give me a deal.) While waiting so they can discuss internally in the back, I over heard a client upset bout how his car had over $8k worth of repair done by the shop PRIOR to selling the car and BRAND FREAKIN NEW!! Turns out the repair slip had a $980 repair value which was under the 3% requirement to disclose to customers. So, they listed it as new and sold it anyways. The moment I heard that, I asked the finance manager is that true and if a customer ask, are they legally obligated to tell potential customers and he said only the repairs that's directly impacted. If multiple repairs were done they don't have to disclose that bc it could be all seperate issues. I never walked away so fast in my life. read more

Drove from San Jose to check out a used car in their lot that I found from CarGurus. Arin reached out to me and provided me a quick virtual walk around and review of the interior. These videos helped me decide to make the trip to come check out the car. Unfortunately, Arin wasn't there for my appointment, and I ended up waiting about an hour and a half at least for the next sales rep. I would have given a 4 stars, but I have to give props to Robert Turner, who was the first person finally available to help me out. He was super easy going and easy to talk to, and answered any question I had to the best of his ability. Rob made the whole experience enjoyable and was very hospitable. read more

I walked in without an appointment and was helped very quickly by Brendt. I told him what car I wanted to see and he brought it around. I took my time looking at it and checking everything out. He waited patiently. When I was done checking out the car we went for good test drive. I told him I was ready to buy. He got numbers together and let me choose what I wanted with no pressure. I ended up buying the car. I think Brendt did a great job and I would recommend him to friends for help with buying a new vehicle. Jim read more

We can in looking at some of the cars. Kevin Grimm let us take our time to look around and gave us what we wanted! He was nice and was speaking to the both of us the whole time! Kevin, 10/10! read more

I traded in my 2017 Mazda CX-9 for a certified pre-owned 2022 Mazda CX-30 at Concord Mazda. I had an amazing buying experience with them. The sales specialist, Marquis Agee, assisted me with every step of the buying process. He promptly responded to my online inquiry, assisted me with test driving several models, and did his best to have me on the road with my new ride in the least amount of time possible. He was very knowledgeable about the vehicles, as well as my financing options. Kudos to the finance director, Dale, who added warranties on top of what was originally offered. I highly recommend Concord Mazda and staff for top service and quality vehicles! read more

I had a great experience with Adrian test driving a Miata. Even though I wasn't ready to buy, he talked me through my options and gave me the information I need to make an informed decision in the future. I will definitely be going back to Concord Mazda and Adrian when I'm ready to buy! read more

Can Nguyen helped me out on leasing a Mazda CX-5. Great guy and very knowledgable of this and other models. It was a positive experience working with Can, and others there at Concord Mazda. I am a happy customer indeed! read more

This Review is for the Sales Department! I was shopping around for the best deal I can get on a brand new 2019 Mazda Miata Club for my Brother. Internet Sales Manager Robert Turner assisted us and gave us the best price and also the best sales experience. We were not expecting to be treated well at the floor since they're discounting the vehicle pretty well for us but Robert Surprised us with his Positive attitude! On top of this, The vehicle we like is not in-stock but he offered to drive down to his sister store for almost 50 miles one way so he can deliver the car to us the same day! Very professional, Not-boring and Personable salesman. I will definitely get a miata from Him in the near future! Thank you Umar, Jahil & Robert! P.S. I am an elite car salesperson with one of the highest customer satisfaction from a different brand/Dealership. All I can say is that, Robert is SPECIAL. Mazda of concord is lucky to have him! read more

Concord Mazda - Robert and My brother's Miata! - Car Dealers Near Me - Concord, California

Purchased a 2023 Mazda, CX-9 with the help of Adrian Burke. Sales person. Good knowledge great communication, beautiful dealership so it made the waiting more pleasant. Was not used to a dealership that does a "no haggle, Best price" offer, different than the norm of buying a car. Ultimately they gave me a fair price for my trade-in and the rest was pretty seamless. Overall great experience. read more

Greg was extremely helpful. I was interested in a Ford Fushion hybrid and he took me through the process and figured it all out. I even had some issues with the bank and they figured that out too. Congrats for earning my business I appreciate your good service. Go here to look at used cars if you want someone who goes the extra mile, they will work to earn your business! read more

Will lead you on a complete wild goose chase. People don't talk to each other - absolutely 0 communication. Spent far too many hours/ days at this dealership for a complete bait and switch on offers presented from onset to game time- have had to edit mileage , wants - because people do not communicate. Reporting to consumer financial protection bureau. Have leased multiple cars and have never been treated like this nor seen this extent of difference in offers presented. Sales manager will then blame it on a communication issue from his staff . BEWARE! read more

The salespeople are great there. Sammy helped us throughout the entire process! Patty also helped us in the beginning too, however Sammy helped us close the deal. Sammy & patty were very friendly and nice answering our questions. Both provided excellent service. The entire experience was comfortable , no pressure at all, and very at ease. The guy in finance, Mark, was really helpful too. He tried his best to get us the deals we wanted for our Mazda 3 , and we really appreciated it. Talking money is always worrisome, but overall had a good experience in both finance and sales. read more

Just want to thank everyone who helped with my latest lease. Jalil, FJ, Aimal, Greg, but most of all I want to shout out Robert who went out of his way to take care of us. Hugs to Sammy, hope to see you soon, brother! read more

Concord Mazda - Robert just got us into our 2021 CX-5. - Car Dealers Near Me - Concord, California

We just purchased my son car last Saturday staff very friendly and very smooth processed! Chris our salesman very attentive and helpful! Thank you Sam, Jamil and Jalil best experience first time buyer. Because great customers service we came back next day and purchased another for myself. Highly recommend this place. Analyn Tayo read more

Car shopping, in my opinion, is always stressful. Danny at Concord Mazda was welcoming and completely engaged as I walked through buying my new car. He checked in on me while I was waiting for the sales team to put an offer together, brought me water and was reassuring. The sales manager saved the day for me and I wish he could have worked with me from the start. Paul, our finance guy, was great and that was the easiest part of the day. We spent a total of 5 hours at Concord Mazda. I'm not sure if it really needs to take that long to buy a car but all things considered, I love my new car and appreciate the folks like Danny that made me feel valued and heard. read more

This past weekend my wife and I purchased a Certified Mazda Miata from Gregory Miller at Concord Mazda. The car is wonderful. Greg and Anibal from the finance team were great to work with and made our purchase very easy. I think once you test drive one of these cars you are sold. I must say I have purchased many cars in the past and this was the best buying experience so far. I hope we can do business again down the road. read more

I had Can N. help me with my purchase of my acura....yes I went to a Mazda dealership for my 2019 Acura TLX. He was very nice and helpful. He wasn't pushy or aggressive, which I really appreciate that part. I would give him a 5/5 forsure, but for my overall experience I say a 4/5. I mean I understand they're advertising, but still wished they lowered somewhat for me. Also I had 2 pretty deep scratches on the car that I want them to touch up before I left with the car. I live about 2 hours away, it's a hassel having to come back, but I guess I'll do another trip. Overall good experience. read more

Concord Mazda - Car Dealers Near Me - Concord, California

I would like to point out the great experience I had with Greg Miller at DGDG Mazda in Concord, CA. Faced with an older Mazda CX-7 that was ready to be retired, I looked at the need to purchase a new car formidable, especially during the pandemic. I first test drove possible new cars in March of 2020, just prior to the Covid shutdown. Greg intoduced me to several models, and accurately explained the differences in an unhurried, low-pressure manner. As my search was just beginning, I was not prepared to make a decision soon, especially as the pandemic was beginning to rapidly spread, and my need for a new car immediately was uncertain. Greg communicated with me via e-mail and gentle phone messages for the remainder of the year. 2 weeks ago it became apparent it was time. I and remembered Greg Miller's positive help and manner. I asked for him by name, and he exceeded expectations, in spite of new vehicle shortages. I highly recommend him to anyone looking to purchase a vehicle. read more

Had a great experience buying a car here at Concord Mazda. I can't thank SCOTT enough on how he helped me get the car i wanted, in a payment and rate that fits my budget. Scott's knowledge with cars together with his professional skills on selling made my experience buying easy and i felt comfortable. I thought overall, Scott, Aimal and other employees that work in this dealership really care about the customer's satisfaction and not just selling car. I would definitely recommend Concord Mazda to other people that wants to get their next car! read more

Concord Mazda - Car Dealers Near Me - Concord, California

Ive got my first car leased her. Wonderful experience with the manger and workers. Especially Aimal and FJ !! read more

We just bought a new-to-us CX-5 and have to say this has been the best car buying experience ever. Marie Ang not only responded quickly to my online inquiry, she was a real partner through the whole shopping process. Never pushed (quite the opposite!), always answered questions clearly, was patient when I was cranky :) The whole team there is wonderful, including the finance manager, Jamil -- and you know what jerks those guys usually are. What a beautiful showroom and service waiting area. Even the bathroom is classy! The atmosphere is wonderful: calm, happy, no tense customers whispering in the corner. So be sure to check our Mazda and Concord. I'm sure they are all great, but ask for Marie Ang. read more

I was shopping for a lightly used Mazda MX-5 RF from 2019 when I ran across a listing on CarGurus for a 2020 MX-5 RF Club model at Concord Mazda. They had clearly described the vehicle, and it was at a price that was rated a "good" deal, so I clicked on the "contact me" button. Less than 3 minutes later Aimal reached out to me and scheduled a time for me to see the vehicle and test drive it that day. At the dealership, we met with Robert Turner who showed us around the car and gave some nice directions for where to on a nearby test drive. Robert was knowledgeable, professional, passionate, and was helpful in answering all of our questions. He also provided some great pointers on how to pick up a NAV sim card and a pro-tip on Turtle Wax Jet Black detailing spray. We loved the car, loved the service and attention, and bought it... I had an e-mailed copy of all of the paperwork (my preference) before I left the dealership. Would recommend this dealership and also the buying experience with DGDG in general. read more

I was looking for a specific vehicle and found this dealership through using the truecar website - one of the sales reps, Greg Miller, contacted me immediately but when I couldn't answer, he was able to communicate with me via text. I really appreciated that because life is busy and that makes communicating easier. He was prompt, answered all my questions, worked to get me the best offer, and even sent proposals all via email and text. When I went in a few days later, he was off but set me up with another senior rep, Robert, and him and the staff were very helpful, kind, and quick. They got me a great price, explained all the options, taught me how to use all the features, and even gave me a bow to say congratulations for my first brand new car purchase! Customer service was great, genuine, kind, and helpful. Would definitely recommend for the staff, value, inventory, and speed! Thanks again to Greg Miller for not being pushy upfront and accommodating my needs so I could progress and Robert for taking great care of me once I got there read more

Went in to replace alternator. The sales rep gave a quote base on tech recommendation. Says to best replace item 1 and 3 and see if error light still on. I said go with his recommendation. When came to pick up he said not sure if light is still on or not.. Then when time to pay they upcharge me another +$300. Good thing I took screen shot of initial quote and told them.. they ended up redoing my invoice invoice saying price for one of the item is actually less and the price they quoted me the initial labor was included.. all bs. They just tried to use it as a cover up for trying to get customer to buy.. make sure you take screen shot of any quotes. read more

Great experience! Can was of great help! Super helpful and answered any questions I had. 10/10 would recommend!

Disappointed Purchase Last Friday, I went to Concord Mazda to finally return my lease and get a new car; this is my fifth car with Mazda. After agreeing on the services and things I should get for the car, I finally passed to the financial department. He greeted us and mentioned making "some changes to the deal to improve it." Then he showed me the tablet and asked for my signature for things like DMV, liability, and other documents to return the old car. He handed me all the papers in my last signature and said: Congratulations on your new Mazda! He did not explain his changes nor show me what he did. Even I asked, "That is not the price I agree to." But he mentioned "signing signing" in my last signature on the tablet he gave all the papers, without an envelope. I was surprised by the quick greeting and the documents. As soon as I got home, I checked the contract. And I noticed many changes that I did not request or agree to. The maintenance service contract said Standard/ Basic when I agreed to Value for four years, including oil change, filter, windshield, tired rotation, and more. Then, I did not ask for a PCP key replacement value of 199$. I did not agree to it, nor did he tell me. After that, there was a PCP service contract for 1,999, which he did not mention, so I disagreed. He was more into getting me to sign the papers rather than explaining. The worst part is that I gave him 2,000 for a down payment, but the contract shows 1,008.19. What kind of person would do something like that? and why? Is this a new way to make money? However, he did not give a receipt for it. Last, I signed all the documents, but this contract only had my signature on a few papers, like the DMV, but not a signature from the financial director of Mazda, which got my attention to look closely. That is why I am so disappointed with this last purchase. I always come back to Concord Mazda because of how the salesperson explains and gives me confidence in what and how it would take care of the car with a good deal, and I am happy to come back again. But with this experience with the financial director of Mazda, all my experiences turned out badly. I would not come back or recommend this place again, nor make a deal. These types of people should not work in the financial department because it won't reflect and represent well a company like Mazda. read more

A really good dealership. All the product specialists were helpful and knowledgeable. Scott was the product specialist I was interacting with, and he was amazing. He answered all my questions patiently and did not put any kind of pressure to buy the car, which honestly was the best part for me. Overall great service and support. Concord Mazda made the car buying process extremely easy and comfortable. read more

So It all started from a simple test ,I would like to credit my amazing experience at Concord Mazda to both ROBERT & KATHLEEN. They both went the extra mile for me & I appreciate everything they did. Thank you a million. -Anthony read more

Maria Thank you very much for helping me pick out my vehicle. I love it. Thank you very much I give you a 10 because you go above and beyond. read more

One of the BEST car buying experiences. Went with my daughter who bought her first car. Arin was the salesperson who sent us a video of the car we were interested in. She was off the next day so Jaky helped us with the final purchase. The GM Jalil came over to congratulate my daughter. Anibal in finance was awesome as well, making us feel welcome. Arin & Jaky were both great in sales. If you want a great deal, fair price and a overall great experience go see them. We will be back. Thank you for making an enjoyable first car purchase experience for my daughter. read more

Excellent service and amazing deals. After doing enough research, I walked into Concord Mazda with the intention of test driving the CX-5. My parents and I were looking for a SUV to replace the one we lost in an accident. At the lot, we met Robert who helped us test drive different CX-5 variants until we finally opted for the Carbon Edition Turbo. Due to some restrictions on discounts and credits that didn't apply to the Carbon Edition Turbo, we weren't able to agree on a price, but the team at Concord Mazda was able to work out a much better deal for us after switching to a higher trim, Grand Touring. Our intention was to continue looking at offers from other dealers, but this new offer was too good to pass up. Overall, I was extremely happy with the whole experience and the final price, and financing arrangements (0.9% APR is almost free money). Also, massive thanks to Kathleen, who stayed until very late to help us finish the paperwork. read more

I worked with Robert and I had the easiest car buying experience ever! Robert was very attentive, helpful, communicative, and kind. He was not pushy, and listened to what my wants and needs were as a car buyer. He gave me a 5 star experience at the Concord Mazda dealership and I am so grateful! He also told me to contact him anytime after which I have already done 2x and he was quick and responsive! I really appreciate that the service goes beyond when you sign the paperwork here. He gave a full tour of my Mazda Cx3 and even put a bow on it when I came to pick it up. What a nice touch! Robert and the DGDG Mazda really made this a different car buying experience that made it fun and stress free. Thanks so much Robert! 10/10 would recommend! ***I also worked with Marie online before coming into the dealership and she was so helpful as well. Thanks Marie! read more

Concord Mazda - Car Dealers Near Me - Concord, California

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I visited several dealerships and this one is absolutely the best. Can and Sam are so welcoming, nice, and non-rushing in every step. They are honest and responsible people. The price is fair compared to many other dealerships in the bay area. I ended up closing a new car with them 2 hours after a test drive. Thank you! Plus, this showroom is so large and new. read more

Have had our CX9 serviced here over the years no surprises and friendly staff. I like how they review the services that were provided answering any questions we had. Also gave us a heads up on future service that will be needed and why read more

I recently leased a CX-30 from Concord Mazda with the help of both Paul Howard and Rob Turner. After going to several different dealership, both Paul & Rob were able to best help me find a great deal for a great car. Not only was the process made easier by them, they were extremely communicative and excited to answer any questions or concerns I had. I love my CX-30 and appreciate knowing I have them in my corner regarding any future questions or purchases. I'd highly recommend stopping by Concord Mazda and speaking with their team about your new car! read more

I recently bought our 3rd Mazda today and as always, Sammy and their team gave us their exceptional service. We look forward to driving our new owned Mazda for a very long time. read more

Concord Mazda - Car Dealers Near Me - Concord, California

My husband and I are looking for a Mazda. I was contacted Marquis Agee and I get it, times are difficult for everyone. I submitted a request through Sams Club for the car. So, why every time do you call, send a text message and an email saying the same thing? Once was plenty but it's seems redundant. So we go because you told us you have the exact car we were looking for in the color we wanted. I get a call an hour before heading over and your coworker tells me the car is being inspected but you have the exact model 2021 for me to test drive. Cool! But no. We show up and you have no cars like the one we wanted in a 2021. Instead some young guy that had no idea what he was doing showed us a 2016. No dude, that's not why we came. Then he goes to talk to the manager and tells us they don't have it. I crossed a bridge and drove 30 min away for you to tell me this?! That's not all folk... Marquis then send me a text the next day to say we never came for our appointment. Seriously?! I told him we will not be doing business with your company because we felt your company (because you and the employees represent your company) were dishonest. If you can believe them. I wasn't going to post here but the icing on the cake was another email. This place is a shoebox with no choices. If you are looking for a used car they might do it for you. But I'm going to pass. If you want to talk to someone that really listens to your needs, contact Cory at Mazda in Vallejo. They have a huge lot with lots of choices!! Don't let the city of Vallejo make you not go. The location is near Lowe's. Went to test drive three cars with no issues. Yup, I'm getting my Mazda 2021 CX 30 from them. Go check them out. You won't regret it. read more

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We shopped here a couple times in October when we thought our next car would be a CX5. I had a Mazda 6 at the time and was set on staying within the Mazda family. The salesperson who helped us (I think his name was Marcus) was a friendly young man with an easy going personality. He did not come off pushy or assertive, just informative and helpful, which was much appreciated. He made sure he had the car we wanted to test drive on the lot and ready to go, even when we randomly decided maybe we would want to go smaller and do a Miata. We ultimately ended up surprising ourselves and buying a car from a total different company, but had a good experience here! read more

Great customer service from Daryon Horne and Anibal Seminario! Kept us abreast on what was happening at all times.

Concord Mazda is an incredible dealership. They were friendly, attentive, easy to work with and their prices are the best. Before purchasing my car there was a slight issue with the turn signal in one of the side mirrors. They agreed to fix it but no charge and even renewed the tags for a whole other year. I really love my CX-5. This is one of the best cars I've ever owned and I'm super happy that Concord Mazda made this possible for me. read more

Concord Mazda - Car Dealers Near Me - Concord, California

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