My family has been seeing Dr. Chen for about 7 years, and it's always a great experience. I'm not sure if you call it bedside manner when there's no bed, but Dr. Chen's is great. Maybe it's because I usually set up appointments with her in the morning, but she's energetic and fun. This especially helps with my young son who loves getting his eyes checked and has a fun time with the staff while his parents are dilating. The testing part with exams is pretty typical, but I always feel like it's all very thorough and everything is super transparent. Some things to note. Retinal imaging isn't covered by VSP, so we've just done it every other year out of pocket. The glasses selection is mostly the designer brands, so even though they have some nice-looking frames, we've only purchased glasses there I think twice. But I've never felt pressured to buy anything and I'm always given my prescription after an exam. The plaza around the business can also get pretty busy during the weekdays or meal times, but they seem to space out their appointments well and don't overbook, so that the two reserved spots are available when I get there. read more

My first time ever getting my eyes examined and would recommend this place to everyone. I learned so much information about my eye. Pushing 30s and grateful to know I have good eye health. read more

Dr. Chen is a very knowledgeable physician, very caring, and well liked eye doctor. Her staff is super friendly and helpful. Her clinic has the modern instruments necessary for a careful evaluation of your eyes. read more

Dr. Chen and team are all excellent, office has a great vibe about it and everyone is knowledgeable and helpful. This was my second appointment and each time has been very efficient and thorough. They have great prices for frames and can use your existing if needed which is helpful and really were trying to help vs upsell which is appreciated. read more

Dr. Chen is a GEM! She is caring, gentle, thorough and makes one feel she truly cares about you. Her staff is also very professional and communicates well. I actually enjoy my appointments there! read more

We appreciate the time Dr Chen spent to do the exam and explain what needs to be done and why. She is experienced and knowledgeable. My wife and I are very happy with her as our optometrist. read more

Dr. Chen is very knowledgable, thorough and patience. She takes time to solve problem for patiences. The office staffs are friendly and helpful. The office environment is clean and comfortable. Would highly recommend to my family and friends! read more

I've been a patient of Concourse Optometry since 2014. Outstanding service as always from the entire staff at Concourse Optometry, especially from Doctor Julie Chen. All of the staff show top notch professionalism. Dr. Chen is the perfect combination of professionalism and compassion shown to her patients which shows genuine care. read more

Dr. Chen and her team are so incredibly friendly and always eager to help and assist. My wife and I always look forward to our annual visit so we can catch up with Dr. Chen and we live the selection and quality of frames she carries. l read more

Dr Chen is a great diagnostician.The staff is kind and friendly.Worth the drive on the 55

I've been coming to Concourse Optometry and seeing Dr. Chen for 8 years now, and there's a reason why I still make the drive even though I've moved to LA County. The staff is always friendly and efficient. Check-in is easy, and most of their process is done virtually or online, which saves a lot of paper. They also do very thorough follow ups beforehand so that everything is taken care of on my annual visits. Dr. Chen is one of the warmest and most caring professionals and people I've ever known. It's always a pleasure to visit her, as it always feels like we're old friends catching up. She really seems to care about her patients and takes the time to make sure they're looked after. She's also very thorough and gives excellent recommendations. Highly recommend Concourse to anyone looking for a new optometrist office. Even if there are some places closer, this office is definitely worth the drive. read more

First time here everyone was lovely friendly and happy ! Dr was great and very convenient for me with work. ​

Great experience! If you're concerned about parking, go early - I had a 9:15am appointment and it was empty even when I left around 10am! Staff was friendly, knowledgeable and the entire experience was great. I highly recommend and I'll be back! read more

Customer service is fantastic! Dr. Chen and her staff are incredibly friendly and skilled. There is no rushing to get clients out the door. They are personable and take the time to get to know you. Hands down best service in medical field I have ever received. read more

very clean and professional! the assistant was thorough when explaining and instructing me during the eye exam. Dr. Chen was friendly and answered my questions. read more

Each time I visit, I have a fantastic experience with Dr. J Chen and her staff!!! From the moment you walk in, you are greeted warmly and made to feel comfortable. The entire team is professional, knowledgeable, and so kind. You will definitely receive a thorough and a series of exams, and no question will be left unanswered. Dr. J Chen and her staff makes sure to explain everything clearly and you feel that Dr. J and the team of associates genuinely cares about your eye health. The office is well organized, and you don't feel like you are being rushed. I would highly recommend Dr. J and her thoughtful and caring staff for anyone looking for excellent eye care! I don't write many reviews, but the care and service you receive from Dr. J Chen and her staff is top drawer. read more

I recently moved to the area and had eye test done and Dr Chen was great! She addressed all my concerns with a lot of helpful information and the prescription was bet accurate too. There were some helpful machines I used during exam that measured the eyes that I had never seen before and those helped with diagnoses of sensitive eyes, measure pupil distance etc. I was also very pleasantly surprised to find pupil distance on my prescription as well! That information is very helpful when buying glasses and choosing prescription options etc. and I can honestly say that this establishment is far above a regular optometry 10/10! read more

Honestly my visit was just delightful, Dr. Chen is so lovely- I have already recommended them to coworkers and friends!

Dr. Chen is an excellent doctor. she is very caring, and her staff is professional, friendly and helpful.

Great Doctors, Very Caring and honest! Diagnosed what other "highly recommended " doctors did not!

Awesome optometrists. The service was really good and really fast, and even though the power cut out (wild I know right -- I had also just got my eyes dilated) they whipped out their battery powered tools and finished everything! TLDR; they're very nice and get the job done no matter what :) read more

Saturday appointment slots, timely appointments (seen promptly), and Dr. Chen is responsive to my vision concerns and provides multiple options for a treatment plan. Highly recommended...I continue to visit her for my eye care needs despite having to drive from Long Beach. read more

I've been going to Concourse Optometry for the past three years and absolutely love their staff. Dr. Chen is very professional and personable. Highly recommend them! read more

i had good experience with concourse optometry employees were patience and very caring read more

Fantastic all the way around. I have not had a good eye Dr, ever, and now I can truly say I have found one. Thank you to Dr Chen and the staff for a wonderful experience. read more

Friendly and professional staff. I enjoyed the atmosphere. The show room was not overwhelming.

Amazing service from all staff and Dr. Chen was patient with my questions and informative!

Very professional and patient with our eye exam and contact fitting, thank you Dr Chen and staff!

Dr. Brodsky and the team at Concourse Optometry are AMAZING. I'd highly recommend for any of your eye needs. The office is clean and modern; the staff is so friendly and helpful. Dr. Brodsky is one of the sweetest and kindest people I've met and was so helpful and knowledgeable. read more

Friendly & accommodating staff. My husband, daughter and I all see this Optometry, they are organized and able to have us all come in together. They have a decent selection of frames. Highly recommend! read more

The team is very responsive and accommodating, their frame selection is great, the service is top notch and the doctors are excellent. I highly recommend Concourse Optometry! read more

I would absolutely recommend Dr. Chen! She is the best at what she does! She builds good rapport, takes time in listening and answering to concerns, very professional and approachable. Their staffs too are amazing and welcoming. They help choose which glasses suits you best and I think that's a major plus! I've been seeing Dr Chen since 2022 and would keep doing so! read more

Great experience and great service with a wonderful team. Wouldn't trust anywhere else for my eyes.

I love this place! The office is small and hidden in a plaza with lots going on. There is plenty of parking but the plaza can get busy sometimes. I've been coming here for a few years and have been to other optometrists, but Dr. Chen and staff are amazing. They take their time and are super thorough with all of the exams and questions. Everyone at the office is super helpful and attentive. They really took their time helping me find frames that would fit me well and were a style I liked. I feel like I'm a model when I try out frames here. haha Overall, I would definitely recommend coming here read more

Everything was fast and friendly. The staff was very welcoming and worked with me every step of the way. They have plenty of variety to choose from when it comes to frames. You will definitely walk out of this place happy. read more

I love Dr. Chen and the staff at Concourse Optometry. I always feel taken care of and it's a very positive experience. I am remembered every year (and it's been many!) and definitely appreciate the rapport that I have with Dr. Chen. Definite recommend! read more

I've been seeing Dr. Julie Chen for over 5 years and she is fantastic! She's always thorough and so knowledgeable. She also has state of the art machines that are always being upgraded. My eyes have actually gotten stronger throughout the years so I would totally recommend. read more

We had our annual visit/check up all the way from the United Kingdom. The staff is always friendly and helpful. My 7-year-old is always comfortable and actually excited to do each of the tests. Dr. Chen is truly brilliant with him and thorough in her examinations of both of us. Thank you and see you next year! read more

The staff and Dr. Chen are so friendly. We haven't had a thorough exam like this before. It was a great experience and we would recommend this office to anyone. read more

My wife and I have trusted Dr. Chen with our eye care for the last 10+ years. Both she and her staff are courteous, genuine, attentive to our needs and just plain fun when it comes to selecting eye wear. The eye wear selection is large and we always find something new and interesting to fit our style. Dr. Chen is so much more than just our optometrist, and she's always takes the time to understand what's going on in our lives, what's going on in our family and how we're changing throughout the years. read more