Unprofessional and Untrustworthy - Beware!!!…read more I strongly advise against hiring this company. My experience was extremely frustrating: calls and messages went unanswered, contracts were ignored, and timelines were not respected. It felt like there was no accountability or professionalism at all. On top of that, the company has a questionable reputation. There have been news reports raising serious concerns about the owner and the way the business is run. Based on my experience and what is publicly known, I would caution anyone considering their services--there are far better, more reliable, and professional options out there. This was a stressful and disappointing experience, and I would not recommend trusting this company with your project.

They will not return our calls or emails after countless attempts. Only after the chimney repair do…read moreI have flooding in my fireplace whenever it rains.

They did a great job cleaning my chimney and when I was having a problem with a Smokey smell in my…read morebasement they called me back while they were on vacation to try and help me figure it out and put me in touch with a great mason for some tuck points. Will always use these guys

Al arrived little early and gave me heads up when he was on his way. He was very down to earth…read moreperson. He explained everything and answered all my questions. He inspected and cleaned our chimney for first use and there was not a single dust left when he was done. They were very responsive when I messaged them on Yelp and when I called. Chose them because they are not just a great family-owned business but do a professional and clean job. They will have my business when I need anything done with our chimney. Thank you again!

Looking for someone to power wash, repair, and seal backyard pavers?…read moreDon't hesitate to call Alex! Compared to other paver businesses interviewed, Alex gave me the best price quote for the same amount of work being done. From start to finish, Alex was professional, friendly and honest. He assessed the job, addressed my concerns, explained what he was going to do beforehand and gave fair pricing. Once hired, he showed up on the job at the scheduled time with his team, was very organized, paid attention to details, worked diligently, and did an outstanding job. It's plain that Alex is someone who cares about providing the customer with good service and satisfaction. I'm planning to hire him again for any future brickwork. Thank-you Alex!

We are very happy with our front porch. Alex was right on time and he communicated every step of…read morethe way. Very professional, a good price, cleaned up and my brick porch looks amazing. Would definitely recommend!

This place is fantastic! I went in for some info and a quote for gas fireplace logs and the staff…read morewas so helpful !

Helping the customer choose the right product for their needs…read more Apparently you must do your research throughly before going into this store. The owner doesn't listen to what you are looking for & sells you whatever is on the floor he's trying to move. He's rude, hangs up on you on the phone when you call about concerns. Treats women like they are absolutely stupid because they come In without a 'man'. I have told everyone I know to never go into this store. Read the reviews, according to the owner the customer is always wrong when given a honest negative review.

Amazing deals on vented fireplace log kits. We really like this system. It's simple and really…read morecompliments the space

Very helpful when I was shopping for mantels. Let me know an estimate when it would be in. Then…read morecloser to the date they let me know exactly when it would arrive to their warehouse and ready for pickup

Have used this company twice in last week . They serviced a patio fire pit table - got it up &…read morerunning for the season. Hard to find anyone to repair these ! Remodeling condo - was thinking in replacing a gas fireplace- to electric- Steve - great salesman talked me out of it. Yeaaaaa had his crew come out - clean- check 2 of them. They look brand new ! Not cheap- but get what you pay for

We're adding a room and decided to include a gas fireplace. After looking at a number of companies,…read morewe decided to look at Motown Fire and see what they had to offer. They had the type of fireplace we were looking for and gave us some good information. When we were ready to order, we went ahead with Motown. They were on time and did a superb installation. We highly recommend Motown. Another advantage we like us that they service existing fireplaces as well.

Friendly and honest! Would highly recommend! Brian did a great job and in a timely mannerread more

From the owner: New construction retro fit job water tanks tankless water heaters fireplaces service install a/cread more

he started when he said he would, kept me appraised during the whole process, did a quality job,…read morecleaned up after job was completed. Would certainly use him in the future

Working with Ken was a great experience. His communication was top-notch--from coordinating the…read moreinitial quote through the completion of the job. He took the time to answer our questions promptly and provided my wife and me with options to address our home's chimney repair needs. His work looked great, and he left the worksite clean at the end of the job. I would not hesitate to recommend him.

Can I give them 0 stars? I use this company in 2008 and had 0 issues. I decided to use them for…read moreanother project. I made the mistake of paying them cash $250 to clean out a chimney. The guy couldn't do the job so kept the money and said it was an inspection fee and they will put the money toward the $2000 job they quoted me for. I said no. I didn't want an inspection and I want my money back. No response.

Alex came out, spent less than 10 minutes here, told my husband $350 for cleaning and camera…read moreinspection. said we would get a written quote. after a week we had not gotten it so I contacted the company. they said we would have the quote that day. It never came. contacted them on their website and was told days later Sharon from store would reach out. 48 hours later, nothing. in the meantime, I was able to contact a reputable company, and from the point of contact to the time they came to our house and completed our services was less than 72 hours. they also charged us half as much for our cleaning inspection, and the Tuckpointing inside our firebox that we needed. I should've paid attention to the reviews on this company and not even contacted them but they came recommended by someone who normally does our masonry work but is away. Save yourself the time in trouble and hire someone else.

Mr Mason LLC recently did some work on our chimney and we are very happy with their work. Steve…read moreand his crew (Sean and Brandon) replaced the concrete cap, two clay flue pipes, the top course of brick and tuckpointed all of the existing brick above the roof line. They cleaned up their work site everyday and did a great job. They were very respectful, easy to work with and professional. We highly recommend them for all masonry work.

Needed stone sill replaced after replacing driveway. Mr. Mason responded quickly and was out on the…read morejob site to repair. Removed old sill, replaced with new look limestone sill. Kept job site clean and had fair price. 10/10 job !