Walk through the appointment...waiting room a little bland, but not too bad, dentist chair was lacking as in no support or arm rests so not the most comfortable...but tolerable. My biggest issue with the practice is each doctor has their own network of insurances, so there is not a unified office plan so I went in and scheduled with one only to find out he is out of network, which would be a different of over $600 out of my pocket. read more

Let me just say I hate, hate, hate the dentist. If I had a choice, I'd rather fool around with a midget than go to the dentist and midgets really scare me. I had managed to avoid the dentist for a couple of years but after I chipped a tooth, I was forced to go. I ended up picking Congress Dental for no other reason than it was close to my job and just hoped for the best. I'm so glad I picked this place. I ended up needing a root canal and either than a slight pinch from the needle, it was really painless! They let me watch a movie (big selection) while they worked on me. The place is all state-of-the-art, which is good because it means less pain. I never thought I'd give a dentist five stars but this place will make any anti-dentite feel comfortable. read more

I waited to write this review until I could see my regular dentist and confirm that I did not need to have eight cavities filled. Backstory: I had switched to a job with a dental insurance plan that didn't cover the fantastic dentist I'd been going to for a couple of years. I decided to try Congress Dental Group because it was close to my new office. The office was clean and the people working there were friendly. My hygienist did a nice job of cleaning my teeth. In fairness, there were some positives, but the list ends there. When the dentist came by to see me, he informed me that I needed to have eight cavities filled. He also said that they needed to redo a filling that I'd had done only 18 months ago. I thought this all sounded ludicrous and refused to schedule any additional appointments. I couldn't get out of there fast enough. I didn't take any action for nearly a year and my teeth seemed fine--they weren't rotting out of my mouth and I wasn't experiencing any pain. I ended up switching jobs again, this time back to an employer who had insurance that covered my tried-and-true dentist. Guess what? No cavities. Since my story seems to align with many other reviews here, I thought I'd share. Coming to this place for a cleaning is fine, but definitely get a second opinion if you're being told you need to have all sorts of work done. read more

RUN DON'T WALK AWAY!!! The dentists and hygenists are friendly but they don't know what they are doing! First they were very eager to replace all my amalgam (silver) fillings. After doing the easy (single surface) ones I asked about having the 2 surface ones, the ones that show even more, done, and they said, "Oh that is too complicated. I don't want to mess with that". Last visit I went for a cleaning. I have to take time off and get over there, not the most convienient part of town. After cleaning my teeth the hygenist told me, "the dentist did not feel like coming in today so you need to schedule another appointment so she can examine your teeth." ARE YOU KIDDING?! YOU COULD NOT HAVE CALLED AND TOLD ME THAT BEFORE THE APPOINTMENT? No, but they were very diligent about calling to schedule that second appointment. Now, that might happen once because there might be an emergency (but I still feel a phone call would have been in order) but then THEY DID THE SAME THING TO MY HUSBAND! And then the phone calls that never stop to schedule another time. Even when I told them not to call they stop for awhile and then start up again. During the cleaning visit I told them that my inlay was popping out when I flossed. The hygenist could not get it to "pop" so she told me it was fine, no worries, that there was probably just a burr on it. Six months later it still happened now and then (Got a second opinion and found out there is decay underneath...would there be if it had been treated earlier? Who knows) AVOID THIS PLACE. read more

I already filed a complaint with the Better Business Bureau but I'm 100% sure that Robert Page is a scam artist. Just like many of the complaints here I went to him for a cleaning then was told that I need to work on four cavities. I trusted him and made the appointment and in 1 ONE HOUR long session he did the work. One of my wisdom teeth was sensitive after the procedure to which Page recommended a root canal.... that was the same day I decided to file a complaint. read more

I get yesterday two roots canal done. Dr Paige took impression for my new denture and replace one of crowns. All stuff was down painless quick and professional. I recommend Dr Paige and his knowledge about dentistry. Thank you. read more

SCAM! This practice wants to take all your hard-earned money. Do not fall for it. Dr. Page is a horrible careless dentist. The worst I've ever had. He convinced me I had 3 cavities and proceeded to fix all of them in one sitting even though they were located on both sides of my mouth. I was in the chair for almost 3 hours, but how great is it that my chair massages me and I get to watch a movie? HOAX. This rich boy is successful in making himself seem legit with all his fancy toys. The left side of my mouth wasn't taking to the Novocaine. I had to get 4 separate shots just for it to work. Needless to say I was late for a meeting at work because of this and too numb to say a word. Let me just say that I've never had problems with Novocaine before. So, I got my fillings and thought I was done, but no. I had to go in not 1, not 2, not 3, not 4, but 5 times to get my filling checked, fixed and REDONE. I appreciate that they didn't charge me but, hello, you wasted my valuable time at work with all these unnecessary appointments. Dr. Page kept telling me the tooth still hurt because of trauma. A month went by and this so-called tooth trauma didn't go away. I got a second opinion from another doctor in the same practice. Right away he took an X-ray, did a bite and cold test and determined that I needed a root canal. I was very skeptical of everything and went to another practice for a second opinion during which the doctor assured me that I don't need a root canal. Smoke and mirrors, people. Don't be fooled. Go somewhere else. read more

Do not recommend going here, they are very expensive compared to others. There are many dentists in the area so do your research and go elsewhere. They will recommend services you do not need and charge you over the going rate. They also don't let you do any type of payment plans and require payment before the service is done. I have not been to any other dentist that has worked this way. Steer clear. read more

Way too pushy with trying to get me to have certain procedures done. Did not feel like he had my best interest at heart. Went to another dentist recently and none of the same issues were discussed. read more

Let's just say if I did not get a second opinion Dr. Page would have scammed me out of thousands of dollars. After taking x-rays, he told me I has 10(!) cavities. I was astounded so I let him fill two that he talked me into, even though I had no pain. They charged me $400 and that's on top of what they said my dental insurance provided. After calling Delta Dental they said I owed $78, so I paid that. Unbelievable. Then, after hearing two weeks later that my friend's girlfriend went to Dr. Page and he told her she had multiple cavities, she got a second opinion and turned out to have none! I got a second opinion and turns out my teeth are in "great shape". I cannot reiterate how much of a scam artist this man is. read more

DO NOT BE FOOLED BY HOW FRIENDLY THE DOCTORS ARE. THEIR WORK SPEAKS FOR ITSELF - ABSOLUTELY HORRIBLE. I absolutely agree with some of the other posters on this place. I was dumb enough to actually go through with the 10 or so cavities that they claimed that I had, which required 3 separate checkups. It's been at least 6 months and my teeth still ache. I can't even drink tap water in large sips because my molars are so sensitive to cold, heat, and pressure. I asked my cousin's husband, who's a distance, who also confirmed that this was typical of a scam practice. When I told him about what they did procedurally, he also said that their technique was completely amateur, leading to the problems I have now. They probably RUINED my teeth or made them more prone to cavities after slicing them up, just to make some extra cash. The biggest thing I learned from this experience is to get a second opinion when something doesn't sound right. read more

The only reason I didn't scream was because I had so much stuff in my mouth. Dr. Page is a terrible dentist. He would tell me I needed a dental procedure done to my teeth and I had to come in immediately. When I asked what that medical terms meant, the meaning wasn't much clearer. Whether Dr. Page has a terrible bedside manner or is just trying to get another dollar out of customers is not clear, but either way, I would steer clear! read more

Terrible dentist, and a fraud. He told me I had 7 cavities, when a few months ago I had 0. He said it was because these were "between the teeth". Then the receptionist called me and told me it would cost over $100 per cavity, and I have dental insurance. I canceled my appointment, luckily. Then one of my coworkers went and was told he has 6 cavities (when at his last appointment he also had 0). Don't ever go there, or believe anything he says. Also, his hygienist couldn't get the x-rays right, and I was charged for the 2 she had to redo (which were her fault). He is scamming patients to get money out of them. Worst dentist ever. read more

Do not go here. This dentist has little to no idea what he is doing. Procedures were repeated resulting in additional problems (and costs!) and their billing department has made several errors. Avoid at all costs unless you're a masochist with a big wallet. read more

I made the mistake of visiting Congress Dental Group after losing a crown and being unable to find it. I am new to Boston, so I didn't have a dentist. I wanted a same-day crown, because in the past I had a very positive experience with that. A Google search for same-day crowns ultimately led me to Congress Dental Group, and I was able to get a same-day appointment in September 2014 at 1 PM. When I arrived at the office it was surprisingly quiet despite being right around lunch time. I was examined by Dr. Page and eventually shown the cost to have the new crown made. My insurance covered 50% of the cost, and I was to pay the other half. The total was about $1200, and my responsibility about $600. I explained that I have a Care Credit account, and Dr. Page confirmed that the practice accepted it. I asked what special financing offers were available for the roughly $600 that I owed that day, and I was told they needed to run it to find out. I gave them my card and waited. I was told after a few minutes that the card wasn't going through and was asked if I would like to try it for a lower amount. I explained that I didn't understand; I knew that I had sufficient credit on the account. I ended up calling Care Credit on my cellphone in the dental office to find out what the problem was. The customer service representative told me that this problem usually occurs when a provider is trying to charge the card without choosing a promotional plan. In other words, Congress Dental--knowingly or unknowingly--was trying to charge my card under full interest terms--nearly 30%. When I explained this to the person at the desk she went to find Dr. Page. Dr. Page sat down at the computer and began the transaction again. He asked if I would be happy with 6 months no interest. I asked if that was the only option, and at that point he said I could also have 12 months no interest. I accepted, signed the charge slip, and the procedure began. This was the first time in my life I have paid for dental services before they were performed, and I'm sorry to say I've had to go to the dentist a lot. Needless to say I was uncomfortable at this point. A lot of grinding ensued, and then Dr. Page began the process of what I would call mapping my mouth so that the crown could be designed in a computer. I then waited for the crown to be "milled" in the office. The computer screen in the exam room showed the process. Part-way through I notice a message on the screen indicating that the milling process had stopped because the machine needed more water. Several minutes later the doctor came in and saw the message. Eventually the process resumed. Once the milling process was complete the doctor put the crown in my mouth the check the fit. It didn't fit. We did the whole mapping process again and then a new crown was milled. Finally Dr. Page was satisfied with the crown. Although it seemed way too high by my assessment, the doctor assured me he would be able to adjust it. More grinding ensued and the crown was still way too high. The doctor told me the crown was getting too thin, so he then adjusted the opposite teeth. Finally the grinding was over and the procedure complete. I was given no paperwork besides the original Care Credit receipt, and I left the office at 4:40 PM. I had been at Congress Dental Group for 5 hours. They originally told me it would be about 2 hours. Before leaving Dr. Page asked me to schedule a cleaning and regular exam to check everything else "because my insurance would cover it". This was absolutely--by far--the worst experience I have ever had at a dentist, and needless to say I will never return. read more

There's something very shading going on here... This dental practice is bordering on unethical. The detist may be a capable doctor but his sales skils seem far superior than his dental skills and I really question his integrity. The receptionist is great, super-efficient but I was immediately put-off by the $75.00 fee they wanted me to agree to to have the dentist exam my mouth for signs of oral cancer. My previous dentist did that as part of his exam. Then I had about 50 xrays taken, more than I've ever had in all my years of going to the dentist. The hygenist did a good job but she tried to sell me several products during the session which I thought was strange. Then I had the exam with the dentist. A very nice guy but I was shocked when he told me that I had eight cavities that needed to be filled? Huh? I take very good care of my teeth, get regular checkups, brush 3x day and haven't had a cavity in ten years!! He also reccomended that I see his colleague the periodontist who I'm sure will tell me that I need intensive periodontal work done. Run as fast as you can from this dentist! read more

34 years without a cavity, went to see this dentist and some how had 3! I believed, thought it must just be time. He did a terrible job with the filling. Went back three times for adjustments. Over a year later I still have pain there and am VERY sensitive to cold/hot temps now. DO NOT go here! read more

My insurance changed, and i didn't do my research and went to the closest dentist i found. Bad move, I got no one to blame but myself. Let me just say that the hygienist is very nice and did a good job cleaning my teeth. However, the dentist is a diff story, he put together a dental plan for me that consisted of replacing my old silver filings with either onlay's (never heard of them) or crowns on 6 teeth, do a gum graft and one filing. I was okay with taking care of the cavity first, which he didn't do a good on- he left a bigger gap between the teeth when he was done, and didn't smooth my tooth properly at the end. I had to go back a 2nd time, and when i told him i wasn't happy with the filling and if there is anything he can do to close the gap, he said i have other patients i need to attend to! At this point the writing was on the wall, i needed a new responsible dentist! Did my research found a good dentist, and glad i went. He took a look at the plan and said that aside from the gum graft, the remaining 6teeth were fine, there was nothing wrong with my old silver fillings, and there was no need for onlay's nor crowns anywhere. My teeth had good oral hygiene and will be monitored. But there was no need to do unnecessary work that was even suspected by the insurance company. Save yourself a headache, and go elsewhere! read more

Awful experience. I went here once and never went back. Felt like a used car sales process...doing whatever they can to make money instead of taking care of my teeth. Called to pick up my dental records to bring to my new dentist. Receptionist was nice on the phone and sent me the form to fill out. Came in to pick up my records and the dentist wouldn't give them to me unless I paid him $25 bucks. Ugh. read more

Can't complain! So far so good. I am a relatively new patient. The day after christmas, Dr. Page did one Onlay for a tooth I broke on Christmas day. Last month he did a second Onlay to replace an old filling. I have had one cleaning with the hygenist. He is excessively nice as is the hygenist but that is normal for higher end anything. The goal is to make you feel like your speacial in that office or store or restaurant or auto dealership or health club / spa. Dont be alarmed by this - just take it for what it is. So far Dr. Page has not tried to nickle and dime me out of my life savings. I don't mind going to him, I like that he explains the procedure to make me feel comfortable . In my opinion he spends extra time with people when they are nervous. That is a nice touch. read more

I was surprised by the reviews. Minus always having to wait even though I have an appointment the dentists and staff have been exceptional. I've had teeth cleaning and one cavity filled there. I hate the dentist but they make it feel a little less terrifying. read more

Always a pleasant experience at Dr. Page's office. He clearly explains his recommendations. All of the staff (front desk, hygienists, assistants) are all very friendly and professional. Highly recommend! read more

Would not even give them one star! but you have to in order to post. First strike was having me hold my mouth open while someone took pictures with a polaroid camera of the inside of my mouth!! What was that! Never in my 40+ years of going to a dentist have I had this done to me. Told I need a scaling - but would only do one side at a time- I was told I needed braces! Had them in my teens, why would I need them again! Bottom line: Went in there for a cleaning and got the scaling instead - was told to come back for the cleaning- Cancelled that, went back to the dentist in my home town, who cares if it is inconvenient because I work in town. At least I get normal dental procedures. What a HUGE disappointment - BTW I tried calling them today to see if they took x rays when I was there (can't remember) - Phone line get switched to another number that I did not dial and says that the number is unavailable! Maybe he got shut down! read more

I am very sad to say that I had an overall negative experience with Dr. Chally. I went in for a filling for a small cracked tooth on my upper molar. After the procedure was finished, I felt sharp pain when I drank or ate food. I went back in two more times which resulted in Dr. Chally drilling multiple times into the filling to fix the problem. The pain was still there. The third time I came back, she said she would re-do the filling because this wasn't normal. I asked her if it was possible that my nerve might have been damaged. She said no as she was showing me the x-ray she took that same day. Although I wasn't the happiest by this point and my trust in her was starting to waver, I decided to take that risk. But sadly, after she re-did the filling, still, I felt pain when I ate, only this time, it wasn't a sharp pain, but a dull, aching, and throbbing pain that lasted for hours on end. This was the first time that I realized I may need a root canal, and my heart dropped. I wanted a second opinion. I made sure to do my research on yelp this time and found an amazing dentist who had a wonderful 1-hour long consultation with me in which he informed me that I needed a root canal after reviewing the x-rays with me. He showed me where the nerve was clearly enlarged and even gave me a hard-copy to take home. He was very sympathetic and sorry that I had to go through this. He even gave me a 50% off discount for the consultation because I have no insurance at the moment. I called Congress Dental to inform them about my situation. Dr. Chally asked me to come in so that she can take a look at it again. If I do need a root canal, Nancy, the receptionist, will go over the payment plans. Payment plans? It just didn't make sense that I would have to pay them thousands more to fix the problem she first made. It just didn't make sense especially since they know I don't have insurance. When I asked Dr. Chally and Dr. Page any financial questions about the root canal, they continually referred me to Nancy, the receptionist, because the dentists don't deal with that. I found that a little cold, given my situation. When I talked to Nancy, she couldn't give me a quote until the dentists first saw my tooth. I called two other dental offices to get a quote. They told me right away. I made an easy decision to go to a different dentist for this root canal procedure. I do not trust Dr. Chally's skill. She is a very friendly person, but my experience with her has proven to me that her skills are not trustworthy. I would not recommend this practice in the least. read more

This was my first time going here after going to Boston Dental for years. Reason for switching, a block from my job. Had my cleaning, saying I need bridges because I have 4 cracked teeth. I have one cracked tooth then you give me a dental plan of over $4,000. NOT...went back a couple weeks ago for my second cleaning and now they wanna do another set of x-rays. So I question why...protocol because something could have changed. Again, NOT...nothing has changed with my teeth in six months. Now instead of the $4,000, someone else can do the work for $2,500, to be paid all at once. Are you people NUTS? I'll find another dentist thank you...I do have health issues (kidney transplant and that dreaded prednisone, along with 10 other prescriptions) worst thing for your teeth...you are not gonna rob me. These things can fall out before I pay you one red cent...I'll be going back to my dentist thank you read more

I went to this place to get checked for mouth ulcers and ended up scheduling for deep cleaning. The deep cleaning was ok but that too ended up with scheduling for an onlay as the doctor said one of my tooth needs that. The tooth had cracks in the filling and had a chip. Only problem I was facing was that the food used to get stucked there and once in a month or two it might pain. The onlay has been a nightmare. I ended up having lots of sever pain in the tooth and the doctor now says that it probably needs a root canal. First I paid for the deep cleaning on my own, which was ok and then I paid $1000 for onlay and all I got in $1000 bucks is a pain so severe that I am on ibuprofen since 15 days and the doctor doesnt even know why onlay caused the problem since as per him its all good. They are ready to transfer onlay money to root canal if I get it treated there but not refund me the money!! Why? So that again you can do some unnecessary thing and suggest another treatment? Why the root canal was not suggested the very first time rather than onlay? I have never experienced such horribly severe pain in my life and I am so scared of letting anyone touch my tooth here that I am heading back to my native place to get it treated. Might as well get the tooth extracted than going through this pain. read more

Clean, professional, and mostly, pain-free dental office I have ever experienced! Dr. Bob and Dr. Chally performed my root canal and I could not be more satisfied. Aside from the pinch to inject the novacaine, the root canal was painless; yes, I said painless. If you want your teeth and gums to look their best and if you want the job done right, (the first time), go to Congress Street Dental. They are simply the best! read more

I went for x-rays and a cleaning and had a great experience! Dr. Page and his team were very friendly, professional and polite.

Let me begin with, I agree with them being pushy about needing extra expensive procedures done, however they stay on top of their stuff. The office is spectacular, and everyone is very friendly. They remember you, and follow up on issues discussed at the last visit. Stephanie is the best hygienist. The others didn't seem to know what they were talking about. They tried to tell me that I needed extensive gum surgery and after getting a second opinion, they said it's not a serious urgent matter. Overall, make the final decisions on how much you want to get done, but you can trust that they will pay attention to your dental health way more than other dentists do. Dr. Charlie is the best, maybe others usually see Dr. Page, but Dr. Charlie won't suggest things if they aren't absolutely necessary. read more

I moved to Boston about 6 years ago and a co-worker of mine went to this dentist so I figured I would go. It had been about a year or so since my last dentist visit but he told me I had 12 cavities!! I was young and new to the city and didn't know what to do...so I started to get them filled...I even had to get a root canal. He did a terrible job on all of my fillings, had to go back several times to adjust the bite and when he couldn't fix it he would get mad at me...like I was making up the discomfort in my mouth. I had switched to a dentist outside the city after getting 8 fillings done at Congress Dental, and the new dentist told me my teeth looked great except the Crown was poorly done. The new dentist wasn't very convenient for me so I just recently switched to Osorio Dental. I had an amazing experience there and was informed that they get a lot of patients from Congress dental that had a bad experience. This guy scams innocent people out of their money and he seriously should be punished for his malpractice. He is a terrible dentist. Seriously, I have had this confirmed to me by so many people. Do not go here! read more