Service undependable and driver and dispatcher rude. Not even safe. I reserved a taxi a day in…read moreadvance and the taxi was not there when I arrived. I called and the dispatcher said the driver was delayed and reserving was no guarantee. I said he should have called to tell me of the delay and he said I should have called. The driver came 25 minutes late. He was only age 20. He assured me he was a very good driver, but when we came to the final hill, he made me get out and walk, saying, "Fuck," "fuck," all the while. I called the dispatcher to complain and he blamed me and indicated that I had no right to complain. Then he hung up on me. So, what do you think of this company?

The dispatcher was totally rude and unprofessional. Im a disabled veteran on oxygen and he told me…read morehe has other people he has to push ahead of me because they work unlike me.

Devin was excellent in every way! He presented in a very professional manner with a sparkling clean…read morecar. He offered great and constant communication throughout and was lovely. Thank you, Devin

Devin was recommended by another provider who wasn't available on our requested dates. We were so…read moregrateful for the referral! Devin arrived at our home right on time to take us to JFK. He is a safe driver, with spotless vehicles, but best of all, such a pleasant gentleman to ride with. He also picked us up upon our return to JFK monitoring our flight's arrival and communicating the pickup point. Highly recommend!

NEVER CALL THESE GUYS!!! SAME PEOPLE AS TRI-COUNTY! They will tell you a few minutes and make you…read morewait an hour, even when you have kids in winter! They have no respect or regard when they make you late for work, school or appointments. They are only interested in your money, not your business! The only reason they stay in business is because no one has the time or money to sue them. And I'm not from out of town. I've given these guys chances to improve their business and gotten burned enough!

Completely unreliable and lackadaisical about punctuality!! We hired them to take 4 of us to a…read morewedding with a 3 pm pickup and double confirmed how prompt pickup was imperative- at 3:10 we called and they still not had sent a car out!! We drove ourselves and almost missed the bride ( a friend I have known since she was born) walking down the aisle! Do not hire these people if time is of the essence! Plus they lost a good fare and tip since the wedding was 45 minutes away and it would have been a round trip!! Really disgraceful the lack of care for customer service!!

NEVER CALL THESE GUYS!!! SAME PEOPLE AS TRI-COUNTY! They will tell you a few minutes and make you…read morewait an hour, even when you have kids in winter! They have no respect or regard when they make you late for work, school or appointments. They are only interested in your money, not your business! The only reason they stay in business is because no one has the time or money to sue them. And I'm not from out of town. I've given these guys chances to improve their business and gotten burned enough!

VIP car service is excellent. "Moe" is professional and…read moreresponsive to requests and he chose an amazing driver/ Jasheim, who was excellent. Safe and comfortable trip. Very respectful and thoughtful. I highly recommend this company.

This company is absolutely amazing! I used them twice in the last two years. Most recently I hired…read morethem to pick up my daughter, her husband and three girls. I was so worried they would miss the flight due to weather, traffic or the fact it was the holidays. Not only did they confirm appts before, but they texted me letting me know they were there to pick up at 0300, but when they stopped at Albany airport too. Then texted me again a couple days prior to Christmas Eve for the airport ride back home. They took away from their personal Christmas time with their family to make sure mine was picked up and home safe on Christmas Eve. They are a little higher than super shuttle or ubers, but definitely more comfortable and more reliable. They will always have my business when I visit New York and when my family flies to San Diego to visit me! Do not waste ur time on any other company in the Albany or Glen Falls area!!!!!

NEVER CALL THESE GUYS!!! SAME PEOPLE AS TRI-COUNTY! They will tell you a few minutes and make you…read morewait an hour, even when you have kids in winter! They have no respect or regard when they make you late for work, school or appointments. They are only interested in your money, not your business! The only reason they stay in business is because no one has the time or money to sue them. And I'm not from out of town. I've given these guys chances to improve their business and gotten burned enough!