Service undependable and driver and dispatcher rude. Not even safe. I reserved a taxi a day in advance and the taxi was not there when I arrived. I called and the dispatcher said the driver was delayed and reserving was no guarantee. I said he should have called to tell me of the delay and he said I should have called. The driver came 25 minutes late. He was only age 20. He assured me he was a very good driver, but when we came to the final hill, he made me get out and walk, saying, "Fuck," "fuck," all the while. I called the dispatcher to complain and he blamed me and indicated that I had no right to complain. Then he hung up on me. So, what do you think of this company? read more

The dispatcher was totally rude and unprofessional. Im a disabled veteran on oxygen and he told me he has other people he has to push ahead of me because they work unlike me. read more

always late, overpriced and clearly no care for themselves or you they will only hinder you not help you. Use any other service this place is horrendous uber and Lyft are cheaper while more punctual. Hell walking or hitchhiking would get you there sooner read more

Awful cab company, don't ever use. First of all, one of their drivers stalked me for several months and has been fired and rehired several times for drugs and other things. Second, they are NEVER on time, expect to wait a half hour or more from the requested time of arrival. Most of the drivers are extremely rude, unprofessional, and bad drivers. The dispatch can be very rude as well. Half the time they don't answer when your cab is late and you call to try and find an eta. Cabs are always late and even had a few no shows. The vehicles themself are old, falling apart, and look and smell awful. You're better off spending a few extra bucks for an Uber or even walking. read more

Came 45 minutes late. No apology. Lied about the time. Car was dirty. Use someone else.

Why is tricounty still in business? Rude dispatchers and no shows on the cabs. I called back after an hour wait and no show. Called the dispatcher 4 times and he never answered the phone. read more

Zero stars! Would give a negative rating if given the option. This place truly sucks. They're almost always late, the drivers are rude and refuse to help customers in need of assistance. Dispatch is always rude over the phone. The price is outrageous. You'd seriously have better luck walking. Never call this company ever read more

Put in a time call they don't show or call. Worst customer service ever cabs are disgusting sound like there falling a part and some of the drivers straight up smell like week old fish. read more

I give this place 0 stars. They over charge and do a CRAP job. They are never on time. In fact they will flat out not show up to you! The receptionist will hang up on you as well when asking why a cab is 45 mins. late. The cabs are falling apart as well! This should not be a business. Save your time and money. You are better off walking! Do not recommend. read more

Horrible inefficient car service. Also when quoting an estimated time of arrival, learn the jargon of everyday life;half an hour is not soon. Learn to adjust to reality. read more

I have rode with Tri County for many years as have family and friends. Recently the dispatchers are extremely rude and the wait time is unbelievable. I'm not sure what Tri County Cabs business plan is, but I can assure you.. Screwing over all your regulars and locals is not the way to go. I hate having to call Tri County nc I know I'm gonna to deal with a ridiculous amount of harassment from the dispatchers and I'm gonna wait an unreasonable amount of time. I also know nothing is ever done by whoever the management or owner is to fix these problems that continue to happen over and over again. read more

Very efficient and good service! The cab drivers know the location of where you need to go without you having to operate as their GPS (always a good thing). For the multiple trips to Lake George, Queensbury and Glen Falls, I didn't have to wait for long for a pick up. Anywhere between 10-20 minutes. The fares range between $7-$12.50 ($12.50 from Queensbury to Lake George at least for the off-season). read more

Terrible service. Driver told us to call directly for future ride. We called an hour early and no one showed. If I could leave 0 stars I would. Receptionist was rude and hung up on us. We were okay with a wait... just don't lie and then not show up. read more

The receptionist hung up on me. Very disrespectful and disgusting. I get it the area has very limited cabs services,but no need for disrespect. He was upset because I simply said "I'll call back to confirm" this jerk then replies "good luck,that's the earliest cab we had all week!" And hung up. Ummmm the cab was gonna take an hour and a half to come and I needed to go only 8 mins away. Some people are very miserable in life and that guy is. read more

The absolute most disgusting cab business I have ever dealt with in my life.The cab was littered with trash.The driver was smoking cigarettes while we were in the back seat.When ask to put it out he told us to roll down our window.When I called the office to lodge a complaint,they told me to f×@& off and hung up on me. read more

This place sucks there are always late rude on the phone and just dont seen to care at all the cabs are dirty if they even show up

I would not hire this company. The dispatcher was rude, and the drivers on both cab rides were incredibly rude and unprofessional, not to mention their incredibly filthy cabs. On our second ride, the driver had the nerve to stop and pick up another fare, on our dime! If I wanted to take a friggin bus with other people, that's what I would have done! And he was obnoxious about it when I asked what was going on, to boot! Oh, and they don't even have meters, they just guess the value of the ride. I don't think so. Keep looking! read more

The worst cost service ever !!! The dispatcher is rude and inconsiderate they r mostly late picking up and r very pricey ! If my job wasn't paying for the rides I wouldn't ride with this cab services do better so of the staff are really nice but most of them or rude and act like u owe them some for paying for a ride read more

I had an awesome older male driver! Can't recall his name unfortunately, but he was there to get me very quickly after I made the call and texted my number to let me know he was there, has a lovely singing voice, and made very interesting small talk with me. I had a personal issue telling him my destination but he was very understanding and friendly! Very reasonable prices, as well. read more

I tried calling for 2 hours to get a cab to work. Answered once on the 20th call to be hung up on while giving my address. Kept calling back for a total of 115 calls. The last 30 calls rang once and went to a no voicemail recording, so I had to call off of work since they blocked my numbe. read more

The driver who had picked my friend up was very rude and impatient and was not wearing his mask, I offered a tip and he told me to keep it and hurry up and sign the slip. Will never be taking tri county again. read more

Terrible company. I work for a mental health agency, and this company gets a lot of our clients pick ups through medi-cab, and they do not EVER show up on time, if they show up at all. When we call to see what is going on, they say that they have them in their system, but not on their list for pickup?? The solution: maybe you guys can call an hour before the pickup is supposed to happen? Ummm, NO! Maybe you can do your job and look through your "system" and put those people on your "schedule"? Horribly unreliable, unprofessional, and incompetent company. AVOID! read more

I was cut off at a drive thru and when i called the dispatch I was told it must have been my fault. I will never call them again

Today was the second time I placed a time call for doctors appointment. I asked both times for a pickup a half hour before my appointment. The first time, I had to call back twice before a cab showed up, making me 20 minutes late for my appointment. Today, I had to call back, which did no good, because a cab never showed up. Both times that dispatcher was rude. Today, I had the time call for 1:30. At 1:40 I called the dispatcher back and he said a cab would pick me up in a couple of minutes. At 2:00 PM, the time of my appointment, I called back and I said that was a long couple of minutes. He hung up on me. I had to cancel my appointment and will probably be charged a $30.00 no show fee. It was the same dispatcher, both times and it's doubtful he even wrote the time call down. He lost a customer and I hope the powers to be in that company read this. I am absolutely disgusted with Rei County Cab. read more

Very rude, most drivers r nice today not so much and felt like we were in a race!!!! Horrible customer service ridiculous I call n cancel when I don't need them was never told had to call to confirm also!!!! Major attitude there are other companies!!!!! I cannot believe how incredibly rude this driver is beeping his horn multiple times I live upstairs takes a min to get down especially just after knee replacement will be switching companies!!!! read more

Biggest jerk I've ever talk to - unbelievably rude and had no record of my initial call to arrange for a ride. Total idiots.

Please direct your concerns or complaints about Tri County Cab the number to the business office is 518-793-4919. If no one lets the business office know what is going they can not resolve the problem. read more

For the out-of-towers who wrote such nasty reviews, know this: cabs here operate on a zone system (they don't "guess" fares) which provides us with very reasonable rates. Hence, they can pick up another fare along the way, dispatched by radio. This is how they are able to provide quick wait times and reasonable fares. Having lived in large cities all my life, I am amazed at how good they are. read more

This cab company should be shut down...totally unsafe. When the cab I called showed up, all the seats were full, and I was told to get in the trunk of the mini-van...(it's about 18 deep)! I refused, and a few minutes later, another cab showed up. I told him about being told to get in the trunk and he responded that he had fit 17 people in his mini-van before...he went on to explain that he had them sitting on the dashboard and laying down on each others' laps. The driver who said this, weighed about 450 pounds and smelled like fresh feces. He then drove me to pick up another two fares, one of which was his friend, who took 15 minutes to come to the cab. This isn't a safe, professional, or effective business in any way. Should be shut down by the authorities. read more

We have often used Queensbury Taxi service for transportation for our adult son to and from his place of work when we are not available. This is approximately a 15 minute drive and about a $6.75 fare. Punctuality and reliability are very important to us. We usually arrange for the service many hours ahead of time and so far have not heard of any problems. The dispatchers have always been very accommodating and professional. I noticed of the 5 reviews posted, 4 were quite negative so I had to "weigh in". I may have rated the company higher but our experience is second-hand based on our son's reports. read more

NEVER CALL THESE GUYS!!! They will tell you a few minutes and make you wait an hour, even when you have kids in winter! They have no respect or regard when they make you late for work, school or appointments. They are only interested in your money, not your business! The only reason they stay in business is because no one has the time or money to sue them. And I'm not from out of town. I've given these guys chances to improve their business and gotten burned enough! read more

i think their horriable we call in a time call sun thru wends at 5 pm for a 930 pick up and seems like they dont know what a time call is and then they act like your killing them when you call to find out where the cab is and hang up on u everytime u call back its uncalled for and its not like you can call a deffrent cab company cause they are all the same company now so you dont get anywhere read more