Dave and his crew originally installed our hardward floors and just completed a full refinish…read more Loved the work. Dave adjusted quickly to a last minute schedule change we requested, and then completed the project extremely quickly. After our inspection, we found a few imperfections. Dave's forman responded the same day and they promptly corrected the couple items we found. It is great to work with Sunshine Flooring.

Just completed a floor refinishing project with David and his crew. They took a dated (and very…read morereddish) floor and transformed it into a contemporary one that looks right out of a magazine. This was my largest home improvement project so far and David was very patient with my questions and very knowledgeable overall. He did things other floor companies told me couldn't be done. His crew was great and very experienced. I'd highly recommend them!

I had an excellent experience with The Floor Store in San Rafael and would highly recommend them…read more David was wonderful to work with. He was professional, knowledgeable, resourceful, and gave me excellent advice throughout the process. I really appreciated his patience and thoughtful guidance. His crew, including Gwan and Alex, did a superb job with the installation. They were professional, careful, and detail-oriented. They took care of all the details and left everything very clean. The work looks great, and I'm very happy with my new floor. Thank you to David and the whole team for such excellent service and workmanship. I would definitely recommend this store to anyone looking for quality flooring and professional service. Ninique S.

It's really too bad that I can't give more than 5 Stars! I…read moream so impressed with the showroom floor--neat, clean, accessible, and lots of samples! But more than that, my experience with Xavier Marmier was truly great. He is patient, kind, not pushy, and available to answer whatever questions I may have. The installers were also friendly, quick, and did a fabulous job! I give The Floor Store not only 5 Stars but my business, and I will confidently recommend them to others! Thank you!

We just got a new home with some serious trouble spots and Ken and team came to the rescue. We were…read moreon a tight timeline and they made it easy from the start. We knew nothing about carpets and the different types of options available to us and Ken and his wife led us to the best option for our rough and tumble kid+animal househould. Our installers Omar and Marcello were lovely and total pros and the rooms came out looking fantastic. We'd hire them again in a heartbeat. In fact, I told Ken I wish we'd done more rooms, but alas, we need to pace our spending/room reno.

We are repeat customers, having bought several area rugs from Ken's Carpets in the past! This…read moreweekend, Ann helped us to find a great-quality remnant about 8'x10' from their stash, in a nice neutral color. The amazing thing this time was that they offered to bind it by 3:00pm, since they do it in-house, and so we had our new rug the same day, which I never expected. We also purchased the thinnest pad available to protect our floors. We then took a look at other flooring options in the store, since we need to replace an aging laminate floor in our home; Ann gave us some great advice and options to think about, including engineered wood planks as well as traditional hardwood.

We had Juan refinish 2 rooms and a hallway. One room had damage from pet urine. They replaced the…read moreboards that were bad and refinished the rooms. Juan also worked with us the match some trim that was a different stain. His crew was professional and always on time. Pricing was reasonable and we are very happy with the job. Would highly recommend Navarro Flooring.

We hired Juan to install some very nice character grade engineered hardwood. i couldn't be happier…read morewith the experience and outcome. Juan was patient in making sure we got exactly what we wanted. We inspected the color together, selected keepers and losers from the varied boards, decided which areas and rooms to choose our favorite boards for.. Juan did much behind the scenes such as meticulous moisture testing, moisture barrier placement to make sure our product would look good long term, not just right after install. He also gracefully handled many unexpected challenges such as manufacturer defects which required a large delayed re-shipment. He stepped up to help us over the hurdle, taking delivery into his own hands to take some time off the schedule. He even helped calm a neighbor who had been upset about unrelated aspects of our general construction project. Juan and his whole crew couldn't be nicer guys, and they are all true professionals that inspire confidence easily. I would definitely hire Navarro Flooring again.

Floor refinishing and stair repair went well. Fair pricing. Job completed sooner than planned…read more Workers took the effort to cleanup the work areas after each day.

If you're looking for a flawless, stress-free hardwood flooring upgrade, Tom's Hardwood Floors is…read morethe only company you need to call. We replaced 20-year-old carpet throughout our entire home with beautiful engineered hardwood--and the result is nothing short of stunning. - David, our project manager, was responsive and guided us every step--scheduling a site walk immediately, explaining the process clearly, and connecting us with their flooring gallery for expert, no-pressure guidance. - Johnny, the on-site lead, was communicative, accommodating, respectful, and always available. His hands-on leadership kept everything on track and on time. - The install crew was punctual, clean, skilled, and completed our entire home in just two weeks--without cutting corners. Transitions, baseboards, and fine details were flawless. - No surprises, no hidden fees--just honest, fair pricing and clear communication. They stood by their word, every step of the way. Our home now looks brand new. We've worked with many contractors, but Tom's Hardwood Floors sets the gold standard--not just for quality, but for the values of a true family business. Do not look anywhere else. If you want excellence, integrity, and a team that treats your home like their own, Tom's Hardwood Floors is the way.

Awesome job! We contacted Phil for help with a damaged…read moresection of engineered hardwood from heavy traffic and a pet feeding area. Using equal parts craftsmanship, artistry, experience and some miracle worker moves, the floor looks great after he finished. It blended well into the existing area. Minimal disruption in the home and extremely clean/dust control techniques. Beyond satisfied and highly recommend Phil.

I contacted Phil initially to repair an area in my living room that had water damage. He was going…read moreto replace some damaged boards. I then decided that as long as he was here I would refinish all of my hardwood floors as they were pretty worn out. From start to finish, Phil's professionalism, attention to detail and exceptional customer service truly stood out. The quality of work was exceptional. They put plastic barriers where they were sanding and refinishing so the process was very clean. My floors are absolutely beautiful and exceeded my expectations. Aside from the remarkable workmanship, Phil's customer service was top notch. He took the time to understand my specific needs and communicated regularly ensuring that I was informed and involved in every step of the process. Time management was another area where Phil excelled. He completed the work within the timeframe. Phil's dedication to delivering exceptional results, coupled with his impeccable customer service and efficient time management, truly puts him at the top of his craft. I am extremely pleased with my floors. Thank you Phil the Floor Guy for transforming my floors so beautifully.

The store has a great selection but I found the sales staff completely unhelpful and rude. The…read morefirst person told me they couldn't tell me any prices, the second salesperson disappeared for 15 minutes and couldn't direct me to the price point I needed. I then called the next day and the man on the phone seemed bothered by my call. When I inquired about prices for 'Naturally Aged' flooring he told me he didn't know. So I asked if he could please call the vendor and he said yes but whatever the price was, expect it to increase. Why have items on display that you don't want to sell? Why be a salesperson if you don't like helping people? They won't be getting my business.

I wanted to re-do the flooring in my condo here in Petaluma and Floortex was a great partner to me…read moreevery step of the way! I appreciate that Floortex has experience working with HOA rules and was able to easily provide me with the expert advice and paperwork I needed to meet the acoustical requiements set by my building. I needed both LVP and carpet done and I loved the selection available in the showroom, which allowed me to browse a variety of price points and check out samples to bring home. The install techs were friendly and super professional and provided me with a high level of customer service throughout the install process. I found Floortex much easier to work with than other flooring stores, and I vetted several in Marin/Sonoma. They treated me with respect throughout the process and made me feel comfortable tackling a big home project. I'd recommend Floortex to anyone!

Very bad experience…read more Floortex sent a very unprofessional installer who did a poor job and took a very long time. The Floortex salesman refused to correct the poor installation, and complained loudly and rudely that he was losing money on the deal. He offered to rip out the carpet and let me forfeit my deposit as his only remedy. The carpet was not set flush against the walls, and the pattern did not match where the seams were sewn together. The installer, who was in very poor health, took over twelve hours to complete a very small bedroom and short hallway. Now I'm stuck with expensive, poorly installed carpet and an an angry carpet salesman.

I was looking for carpet and cork flooring that would be as hypoallergenic as possible, rather than…read moreoff gassing for weeks or even months. At a time when both materials were often out of stock, Floortex Design, and especially Rouben Kembikian, did an incredible job. Ruben made helpful suggestions as far as what to choose, especially the right type of carpet padding. He made several phone calls to find the cork flooring I wanted, and even ordered samples that I could take home. Then, he personally oversaw the installation. Everything fell into place perfectly. I love my new carpet and cork flooring. I highly recommend Floortex Design.