Horrible service!! I have been with Verizon for over 15 years and unfortunately I just got two new…read morephones otherwise I would end this business relationship!!! I have been to Verizon three times and once again I'm sitting here waiting. If the sales guy would have spent ten minutes with me once everything started downloading I would not have had to come in two other times. I came in the second time and the guy said he doesn't know how and to come back. BS!!! This manager yelled at me after the Verizon tech support on the phone told me to take pictures of the employees because they were joking around. The tech guy heard this guy laughing and the conversation they were having. I was doing what I was told. Tech support wanted me to send him the pictures to show his supervisor because of how poor customer service was being. I'll be also contacting the better business bureau

I stopped here on my way through town in need of a new phone, not only was there a long unnecessary…read morewait... The customer service was AWFUL. I felt that they did not want to help us and were just kind of rude. I went to a different Verizon and was in and out with a new phone within minutes.

I brought in 2 older iPad Pros because my kids cracked the screens very badly. Both Comprite foster…read moreand Comprite Sunnyside had to work together to get all the parts in and also getting the new screens installed correctly. Paul with Comprite Sunnyside was especially great in coordinating everything that needed to be done and just an overall great human as well. Would definitely recommend and will be coming back again!

Everything could improve. The place was a mess. All the staff were sick. The guys nails were inches…read morelong and dirtier than I've ever seen. I thought it was a customer.. It took over a month to get a diagnostic completed.

My phone froze up and I couldn't turn it off or re-start it. Panicked, because I use it for work, I…read morehad to find a solution fast. It was 6:30 pm and so I raced over to this 82nd store. After waiting for 10 minutes for "Justin", he came out from the back and asked how he could help. I explained that I did not know what was wrong with my phone but it was "broken" and I had insurance. He proceeds to tell me that I would need to call my insurance and open a claim (how am I supposed to call when my phone is broken??). That or buy a new phone. He warned that either way - my rate would go way up because he'd never seen a plan so low. "Not for 6 or 7 years" even though his name badge said he only started there in 2025 (this year!). He was of ZERO help. He offered no suggestions other than buying a new phone. He said he could not help with the insurance. A lie - because my parents have T-mobile and I have brought their phones into that exact store and they filled out the insurance right there for us. I asked if he could take a look and maybe figure out what was wrong with my phone. He just looked at me like I was speaking a foreign language - and did nothing. Frustrated, I said I would go to my neighborhood T-mobile store (this one is on my way home from work and I was pressed for time). Wouldn't you know - I went to my store, on SE 122nd and Amy B, did a hard re-set while I was explaining what happened and my phone was back up and working perfectly within one minute. LITERALLY 1 minute!! This is the difference because a zero star customer service rep and a 10 star customer service rep. Boo on Justin and Yay for Amy B! Someone needs to train Justin on how to do a hard re-set and how fill out insurance paperwork (on the Ipad) for customers.

Yes, I am giving a phone company five stars. I am as surprised as you are. I went there to swap my…read morephone for the new Samsung S25 Ultra. That accommodated my every need and question. That transfer was taking too long, so they let me take the old phone back until the transfer was done. They were as nice when I came back to return the old fun as the previous day. The bathrooms were shockingly clean.

This place is quick and amazing! They've fixed 4 of my phones screens! Definitely recommend!!!read more

Came in for a screen repair on my iPhone. Quick and easy. Fair price and quality work.read more

Supposed to open at 11am, but they put signs up saying they wouldn't open until 11:40. Myself and…read moretwo others were waiting since 10:50. More people showed up closer to 11:30-11:40, and who did they take first? The handful that rushed through the door past all of us who had been waiting. They asked us to sign in, but then skipped right over us and served others first. The staff clearly saw us waiting at the front before opening, and still ignored us. Pretty messed up and extremely frustrating. And then, after all of that, I still had to wait an additional 30 minutes before anyone helped me. When I finally got service, the rep couldn't even fix my issue. My cellular watch can receive calls and text just fine, but it can't make calls. Instead of troubleshooting, he was in such a rush that he just pushed me off to Apple Support or AT&T phone support. I didn't want to sit on hold for hours, so now I'll have to try again another day -- and the problem still isn't resolved. If this is how they treat customers before even making a sale, I can't imagine how they handle actual service issues.

I know it's just phone service but they don't know how to manage time and are very very slow. Go…read moresomewhere else if you can

Really good service and assistance with problems with original purchase. They diagnosed the problem…read moreas needing a replacement unit and provided it without pain or dispute, even with a cheerful smile.

I purchased a new washing machine on line and the experience was super easy & pleasant. Selecting…read morethe components of the purchase was so simple along with scheduling delivery/installation. The system gave me a tight window the evening before via email and that morning, I could track when it would came. I received a phone call about 20 minutes out, that they were on their way. This could not have been simpler! Rafael & Hugo arrived, set things up, took away trash & old washer quickly and efficiently. They were both pleasant & professional to deal with and made the experience enjoyable. I love Best Buy & shout out to the team of Rafael/Hugo-solid workers!

My Samsung Galaxy S10E was not downloading an app. I Googled it and tried all the suggestions. On…read moremy way to dinner, my husband suggested we go into Metro by T-mobile and ask for help. Noah was very friendly and willing to help. He asked me what I tried. He looked up some stuff then came up with a last ditch effort. It worked! I was overjoyed. Thanks to Noah wo normally works at the 122nd and Division store for saving the day!

From the owner: Switch today & enjoy America's largest 5G network.read more

IF YOU HAVE TO IN, GO TO THIS LOCATION. This is hands down the best ATT store in Portland. I live…read moreon the west side and after a poor experience at the downtown location I searched for a new one when I needed to go in. I found myself here being greeted immediately by the friendliest folks. They immediately went through my plan and found a few discounts I wasn't taking advantage of. I had only gone in to upgrade my phone! They got me a better deal on the service for each of my devices which amounted to about a $60 decrease in my monthly bill! Throughout the entire process they made me aware of products and services but did not hound me into anything. I was in and out with a new phone that was fully set up and a lower bill in under an hour. If I didn't have to work I probably would have hung out and chatted longer. GREAT folks at this location.

My mom and I went in just to look at the new iPhones as hers was beginning to show its age…read more An employee named Isaac began helping us and was immediately extremely pushy about upgrading her iPhone (instead of trying to assist with our issue). Upgraded her to a pro model which she did not need. Then he pushed their internet package down our throats. And finally their DIRECTV streaming package. He had a convenient answer for every concern we raised. Everything was made out to be extremely easy to use and so much cheaper than our existing services. He was very clear on the return time periods to get our money back if we changed our mind. He said again and again to just try it out and return it if we change our mind. He either lied to my face or intentionally did not mention the DIRECTV package was a 2-year agreement with them. We did everything we were told to return the devices for both internet and DIRECTV, and yet, the DIRECTV service did not in fact get cancelled within the time period and we are left with a $460 early termination fee. Felt super scummy, anything to get his sign-up bonuses

$65 screen cover broke immediately. Called to see about a refund. Gave me the run around. Told I…read morewas going to be called back. Nothing. Makes me glad I canceled my Verizon account.

Excellent customer service by Hayden. Have worked with him on upgrading phones several times…read more Always professional and explains things well.

I got a great deal on a IPad including a 14 day return. These guys were great! I would definitely…read morerecommend using them if you have a broken device or are looking for a used electronic.

Had a pretty good experience with this place about 6 months ago. The girl that works there is…read moregreat. I went here to get a repair for my Samsung Galaxy S4. I needed a new charging port and I also got the cover for the charging port. They had a reasonable price and convenient location. Their repair guy was only there part time. At first they said they had to order it. I waited a week, then the repair guy said he had the part, I came by and he said, nope it won't work. Then they said they had to order the part after all. A little confusing, but once the part came they fixed it in about 30 minutes. More recently I ended up getting my phone wet and for some reason the new charging port cover did not work as well as the original one and the phone got wet inside, but over-all I'm a happy customer.