I went here in hopes to save some money. In my 97217 zip code, it has been great. No issues with…read moreservice. When I went in to change service, the employee was super helpful and knowledgeable. You can't be $25 a month. This is coming from someone who was a Verizon customer for 10+ years.

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

Jason is such a hard worker!! He made a process that usually takes so long so fast and really…read morehelped me out with getting a new phone. Great variety of phones, great deal (much better than going to Apple directly). Jason deserves a raise, best AT&T experience ever 10/10

Jason and Wes were friendly and attentive. They greeted me immediately and respected my time. They…read morehelped me decide on all of my options and explained the costs and available discounts. I could have gone to any store in the gorge and I'm glad I went here. It was a pleasant experience to shop in their store.

I traded in my old phone for a new phone. Up front I paid the first payment and all of the taxes…read moreand fees, came up to a little over $100 (this did not include my monthly payment for service). When I received the first bill after trade in I discovered some charges I didn't expect. The bill showed that I owed $117.76 before credits. I called Consumer Cellular and talked to a very nice young man, however the young man didn't understand the bill himself so he kept putting me on hold to talk to a third party (I didn't mind holding either). After all was said and done the $60 charge for surcharges and fees was actually 2 months of easy pay plan debit. Instead of using my phone trade in credit against the remaining balance owed, they charged me two months of payments for the phone on the invoice. That is what brought the total bill before credits to $117.76. I don't know about anyone else, but when I see a charge that is before credits, I think, "Oh no! How can I pay this bill next month when there won't be any credits?" I would like for anyone with Consumer Cellular to pay attention to their bill received after the trade in credit is received. Consumer Cellular billing is extremely convoluted.

'Tried this service for a couple of years: is okay as long as you don't travel out of the country…read more Supposedly the company offers overseas roaming if you call in and give the details of the trip--but this only worked once in 5 trips. 'Nothing like lugging a useless piece of equipment along on a long trip! Also when you call to cancel the service, you need to be very direct, and ask for a final invoice during the call--then wait for it. Otherwise, the request might just get "forgotten," and nothing is entered--and, to the company's advantage, you get an extra bill.

Matthew's is a great help he set up my brand new phone and my Apple Watch. I couldn't have done it…read morewithout him !

I had a huge problem with my phone today that I was unable to fix. Went into my local Verizon store…read moreon N Ivanhoe. Braedon was able diagnose my issue and fix it in no time at all. He was kind, caring of my frustration and with just a few questions, I was good to go. He is very knowledgeable and showed me some shortcuts, deleted some apps(with my permission) that created my problems. He also double checked to make sure ir was in perfect order to use. Thank you Braedon, you saved the day !!

We decided to go into a Verizon store so we could understand what our options were but the sales…read morerep ( Elias) could not even tell us the features of our current plan. Instead, he focused on upselling us to a new plan. Why does Verizon need to be so difficult? Just be honest and share the facts. Skip this location and go straight to T-Mobile. It'll save you a lot of headaches and frustration.

This is the worst company I have EVER done business with…read more The service never did work! I spent 20 hours on the phone with customer service,went in to store 12 times!Returned the equipment after only 3 weeks. They promise a money back guarantee,cost me 270$ for no good service,they promised a refund,then turned me over to collections! Also refused to release my business line to new carrier! The people at the store were nice and tried to help. All the people(computers) you try to talk to are useless! Save your money,go with Ziply for excellent service on business phones and internet!

Long wait times. I'd recommend making an appt . But they're very helpful & knowledgeable.read more

We came here to get a MacBook Neo and a Mac mini. We were greeted and when we told him what items…read morewe were in the market for he immediately told us that there were no Mac Mini's available and that was it. We had checked on our phones with the APPLE APP that stated that it was available for purchase and pick up at this location. The Guy proceeded to tell us that it was not available and ended with that. We said okay that's fine, and then asked if there were any MacBook Neo available and he stated yes and to go over to the "order pick up table". My fiancé and I arrived to the table and saw a team member kind of slouched over the table and when we approached her she stated are you here to pick up an order? We said no and then she said well who sent you over here? I said the guy that greeted us in the front. Already- I am annoyed, cause 1. WHY are you annoyed? 2. The whole time we were talking, she was slouched over ( in a lazy way), she was not making any eye contact with us at all! I was the one that was purchasing the MacBook Neo, but she would ask questions or talked to my fiancé instead, like she did not even acknowledge that I was there. He also stated to her that I was the one that is buying it and to redirect her questions to me. 2 more people arrived at the table for pick up but she seemed annoyed. Her mannerisms and attitude was very below average. She spoke very low and I had to lean into her to and ask her to repeat herself which just made her more annoyed. The other gentleman that had arrived maybe 20 minutes after us later then asked if she can get another person to the table to assist them and that is when she went over and grabbed " Jake" to come and assist. Jake was pleasant and kind and was able to answer all of our questions and gave us reassurance and was able to assist us with placing an order for a Mac mini. If it wasn't for Jake, I would have said F this and drove to another location that is out of my way. The team member that was at that table I later found out by her name tag was " Ivy". There was no introduction no nothing just " Who sent you here". Like TF? She was also wearing a mask which okay cool but with her speaking low it made it difficult to hear and understand her while slouched over the table the whole damn time! very not approachable! Honestly, we came here to purchase some items from Apple, and yet members of this team made it so difficult to communicate and buy, like it was a burden that we are in there spending hundreds of dollars. I am so surprised that this location is nice, so you expect that the customer service was also going to be nice as well but ended up being trashy attitudes when it comes to purchasing an item. Out of the 3 people from that location, 1 was nice, attentive and actually showed that he cared about the items we were buying. So Jake, thank you so much for that day, but after that I think I rather go to another Apple Store-for sure if you come here you will leave frustrated. -2/10

After a frustrating experience at another T-Mobile location, I came to this store hoping someone…read morecould finally help me resolve an issue that had been ongoing for years. From the moment I walked in, the experience was completely different. The staff treated me with kindness, professionalism, and genuine care. They listened to my concerns, took the time to understand the situation, and handled everything seamlessly. What multiple stores had made feel complicated and inconvenient, this team resolved quickly and efficiently without making me feel like I was a burden. Although the outcome couldn't undo years of unnecessary charges, I truly appreciate that this store was willing to help when others were not. Their focus was on providing excellent customer service rather than passing me off to someone else. Thank you to everyone at this location for your patience, professionalism, and willingness to do the right thing. This is exactly how customers should be treated, and I hope your team receives the recognition you deserve. I wish I got the chance to catch his name to give him the recognition, but I was just so baffled by this whole ordeal. Would have been 7/3/26 around 12:30/1pm.

You could start by not illegally assigning a no -requested line to my account, and maybe not…read moreovercharging me by more than $1000. Yours is a complete rip-off company, and I f*cking loathe you

This review is not specific to any location. I was originally a Virgin mobile customer and was…read moreautomatically transferred into Boost when they discontinued mobile service. I have experienced the absolute worst customer service ever with Boost. I have been told so many different things from each person I spoke to, whether in person or over the phone. I bought my new iPhone with Virgin(was never informed it would be locked for one year) so when I tried to leave Boost no one told me my phone was locked. They cancelled my account but the new company could not pick me up (phone locked). So I had to return to Boost, starting a new account and pay a fee! After more than one year had passed (Boost employee told me my phone would "automatically unlock" and that Boost had "no control over this") I again tried to switch to a different carrier. I was again told my phone was locked and I had to wait a year because I restarted my service with Boost. After too much explaining my story over and over and insisting to speak with a supervisor (they will never let you, I don't think they exist in this company) I was finally told they could unlock my phone but it would take 24-48 hours! More than 48 hours later(still not unlocked) I call back and they tell me I have to keep waiting until the phone is unlocked and that I should call my new carrier. ‍‍‍ SAVE YOURSELF A HUGE HEADACHE!!! DO NOT BECOME A BOOST CUSTOMER!!!

Purchased a internet starter kit from the store when taking my information the girl put in my old…read moreaddress and sold me the kit even though I am not even eligible to receive service now that Comcast will not give me service they won't issue me a refund because it's been 7 days don't go here worst experience horrible customer service manager was a cheeky told me I could come in at 2 on Monday if I had if I wanted to address the matter further felt like she was telling me to meet her after recess horrible all of it

Shadi, the associate who helped us upgrade my phone, was kind, helpful, and smart. Thoroughly…read morerecommend this business.

Taco earned all the stars huge company but this man makes…read moreyou feel like they care! top service

My iPhone needed a new battery. I received a quick response from these guys regarding cost and how…read morelong it would take which was accurate. In fact it cost less than I was told it would! They were friendly, helpful, and did a great job! Would recommend this shop!

Hubby took his iPad in to get the cracked screen replaced. They did an excellent job for fair…read moreprice. Would definitely recommend!