Ana was knowledgeable and efficient. i appreciated her kindness and expertise. Nothing left to…read moresay

Me atendió muy bien Paola, en esta locación son amables y ayudan con cada detalle. Nos ayudaron a…read morecambiar uno de los aparatos y nos explicaron las promociones, eso si tomen tiempo por que para transferir es un proceso tardado.

I called this store as my recently purchased flip phone needed repair and I wanted to verify that I…read morehad insurance instead of having to dig online for the information. The gentleman that answered the phone told me that I had to come into the store to get that information. When asked if he could just verify the status of my insurance (yes or no), he said "Nope". This was typical of my experience with ATT stores. The manager at the store in S. Austin, where I bought the phone was so rude, and a Lier, that I swore I would never use ATT again, even though I like ATT.

Bunch of liars, they will tell you everything you want to hear until you sign up the contract and…read moreyou will screwed up from the first bill until you move to a different company. Stay away from ATT, worst customer service and store employees

Took my Note 5 in to be looked at earlier today. Yazan…read moreaddressed my concerns while I watched Food Network's "Beat Bobby Flay" on the TV in their waiting area. Minutes later, he emerged from the back room with my phone running as good as new. Fast service at a very fair price! My only complaint is that Yazan was so quick with the repair that I didn't get to see who won "the Arctic Char Challenge" on my show. (No spoilers, please.)

I like to buy all of my phones through rephone. The guys that work there are great to work with…read more They always have really good deals on phones.

Great customer service. When I first got my screen replaced, I hastily made an angry review because…read moremy battery was dying faster than it usually did, but I learned that was simply an issue with the screen itself, not necessarily with the service that was done. The owner himself helped me out and replaced it with a higher quality screen. He really saved a headache. He very easily could have ignored the bad review but went out of his way to help me out, I'll be coming here again for phone cases and other needed fixes. Thanks again!

I've been to Cell Doctor a few times now and they never disappoint. Most recently brought my phone…read morein for a screen repair and, as always, they took care of it without any hassle. What keeps me coming back is their honesty -- they tell you exactly what's going on, what it'll cost, and they always work with you. That kind of straightforward, no-nonsense service is hard to find these days. I genuinely trust these guys and wouldn't go anywhere else. Highly recommend!

Yolanda was super helpful and very patient with our family on a Sunday afternoon. I needed a new…read morephone upgrade and passed down my gently used phone down to my oldest, whom passed down hers, to my son whom passed down his to my youngest. All while we did take a lot of her time, she never made us feel rushed or stressed. So glad we were paired up with her!! Her sweet and funny personality was a PLUS!! Thank you for your help again Yolanda!

I haven't had the opportunity to give a big shout-out to Yolanda M.H. She went above and beyond for…read moreme. I had my toddler with me, and we all know it can be a little stressful at times. Yolanda was multitasking. She was explaining the plan to me about the new phone while I was discussing it with my husband. I noticed she was keeping my baby entertained. She gave my baby a board to draw on. She was engaging with my toddler so I could freely talk to my husband. She never got impatient with me or my baby. To be honest, I haven't gotten that type of customer service in a while or even seen it in a while. If you ever need a GOOD Mobile Expert, she is your girl to go to. Thank you, Yolanda, for taking care of us.

I came in Saturday to upgrade my phone and had a great experience. Literally so helpful and went…read moreabove and beyond. They mentioned watch discount with my plan, so I came back today with that in mind. Night & day difference. The girl was zero help. They didn't have them on display so that was fine but she couldn't answer any of my questions. I just wanted to know the difference in the models. I finally just said 'I guess I'll do more research online', she responded with 'ok' and that was that.

We came in here at the Round Rock IH35 location AT&T to buy some new phones. The associate named…read moreAngel was incredibly rude and very argumentative. He has no business handling customers if he's going to be rude like that. We ended up leaving and I will no longer go to that store. It should be a pleasant experience. He has a chip on his shoulder for sure and very unprofessional. I have had good service there before so I am not sure if he is new. He needs a little bit more training in customer service..

My phone was complete toast--I wasn't able to boot it, the display was damaged, the motherboard was…read morecorroded, and the phone had severe water damage--but they still managed to fix it and restore the data; they even replaced the entire body of the phone, the display, and the battery for a very reasonable price. I'm eternally grateful to them for fixing my phone and restoring my data. They did excellent work and I highly recommend them!

Came in and the gentleman took only 10 minutes to replace the screen on my IPhone 11 Pro Max. The…read moreguy knows what he's doing, has all the right tools and equipment. This place is legit. I highly recommend anyone needing IPhone repair to come here. $99 is so much cheaper than a new phone and the screen looks and feels better than when it was new. TLDR Fantastic Customer Service, Quality Parts, and Speedy service. 10/10 highly recommend!

I had a broken lens cover on my iPhone 14 Pro. It was fixed in about 90 minutes for $50. Not much…read moremore to say. This will be my go-to shop for repairs in the future.

I needed repair to the charging port on my iPad. The staff was polite on the phone, were quick to…read morediagnose the problem and they charged a fair price for the service. Couldn't be more pleased.

I was going to get spectrum mobile set up from AT&T and move to spectrum. I didn't have an…read moreappointment so it took a little while for me to get seen. I wish I remembered the name of the guy, but he was very helpful. He was nice. I had to get a new phone number, but it wasn't that big of a deal Because I was able to keep my phone and everything he made sure to test it to make sure that it worked and gave me a deal. The reason that I'm not giving five stars is because I went back a week later and talk to a different guy to get my modem and wireless router, after 10 minutes of talking to me about the current state of the US which I wasn't really wanted to talk about with him. I finally got my equipment and I was able to set it up easily. I just started like this second guys attitude.

I ordered a phone from spectrum to my house. It was stolen in the middle of shipment from FedEx…read moredrivers spectrum is making me liable for the phone and making me call the cops make a police report prove that I'm not liable for it even though I never received the phone, I would never recommend getting a phone from these people.

NOPE! There was a young lady that was not professional and evidently LIED to us about the promotion…read moreshe put us on. Management was also not helpful and directed me to customer service. Did not have us sign anything nor did she show us any paper work. ASK ABOUT ACTIVATION FEES, ASK ABOUT MONTHLY CREDIT TERMS, ASK ABOUT PRORATION, GET A COPY OF YOUR RECEIPT IN HAND NOT PAPERLESS, ASK ABOUT THE RETURN POLICY. DO YOUR DUE DILIGENCE BEFORE!!! Don't let them blow off your questions and don't be desperate to getting that phone because there are other options!

Our Sales Person was on the ball, helped us with Phone support. Even let me know the next rev phone…read morewill be sooner than we expected so maybe wait to get trade in going. In and out no time at all.