Ana was knowledgeable and efficient. i appreciated her kindness and expertise. Nothing left to…read moresay

Me atendió muy bien Paola, en esta locación son amables y ayudan con cada detalle. Nos ayudaron a…read morecambiar uno de los aparatos y nos explicaron las promociones, eso si tomen tiempo por que para transferir es un proceso tardado.

As a whole, I hate AT&T. I would love to stop using them, but I have yet to find a phone carrier…read morethat is reasonably priced, has good customer service and good coverage. AT&T/Verizon/T-Mobile/etc. do not meet all of these expectations. So, ignoring that AT&T is an evil, greedy corporation, I actually found my experience here to be quite delightful. I was switching from an iPhone to a Google Pixel and needed to get my phone activated, data transferred over, and I think a new SIM card too. The Pixel is the first android I've ever owned, so I wasn't really sure what to expect with the transferring. I went in there expecting them to just activate my phone and then either give verbal instructions on how I can transfer the data at home or tell me to buy/download some app that can do it. I walked out with a working phone, contacts and pictures all in place. I literally just sat there and they did all the work for me. The employees were competent and friendly. Not what I was expecting at all. They've restored a little bit of my faith in AT&T and it's nice to feel that the local store will actually be helpful with any future issues.

About a month ago my fiber went out and I was unable to get any help by phone. The AI just kept…read moretelling to trouble shoot the same things then it would say I need to have a tech out and hang up. There was no way to schedule a tech or even talk to anyone online or by phone. So I showed up at the store. The employees were already helping others but didn't greet me or even acknowledge I was waiting at all. After a while someone got free so came to speak to me. I told him my problem and he said there is no way for him to talk to tech support either. He said that he has to spend about 30 minutes repeating tech support over and over before he could talk to anyone himself. I noticed a WiFi internet sign so asked to sign up for that because it doesn't involve the fiber line. He said he's not allowed to sign up existing customers but only new ones. Completely ridiculous. Horrible customer service. The employees literally look like they hate their jobs. None of them even smiled the whole time I was there. I stormed out and went to a nearby competitor who actually did acknowledge when I walked in and got me connected to internet in about 30 minutes for a small fraction of the fiber cost. I was with att for over 20 years. I don't know what happened to their customer service but it's now horrible as well as their services being overpriced.

Took my Note 5 in to be looked at earlier today. Yazan…read moreaddressed my concerns while I watched Food Network's "Beat Bobby Flay" on the TV in their waiting area. Minutes later, he emerged from the back room with my phone running as good as new. Fast service at a very fair price! My only complaint is that Yazan was so quick with the repair that I didn't get to see who won "the Arctic Char Challenge" on my show. (No spoilers, please.)

I like to buy all of my phones through rephone. The guys that work there are great to work with…read more They always have really good deals on phones.

Great customer service. When I first got my screen replaced, I hastily made an angry review because…read moremy battery was dying faster than it usually did, but I learned that was simply an issue with the screen itself, not necessarily with the service that was done. The owner himself helped me out and replaced it with a higher quality screen. He really saved a headache. He very easily could have ignored the bad review but went out of his way to help me out, I'll be coming here again for phone cases and other needed fixes. Thanks again!

I've been to Cell Doctor a few times now and they never disappoint. Most recently brought my phone…read morein for a screen repair and, as always, they took care of it without any hassle. What keeps me coming back is their honesty -- they tell you exactly what's going on, what it'll cost, and they always work with you. That kind of straightforward, no-nonsense service is hard to find these days. I genuinely trust these guys and wouldn't go anywhere else. Highly recommend!

William help me get my money back for service I never had very professional thanks again Williamread more

Yolanda was super helpful and very patient with our family on a Sunday afternoon. I needed a new…read morephone upgrade and passed down my gently used phone down to my oldest, whom passed down hers, to my son whom passed down his to my youngest. All while we did take a lot of her time, she never made us feel rushed or stressed. So glad we were paired up with her!! Her sweet and funny personality was a PLUS!! Thank you for your help again Yolanda!

I came in Saturday to upgrade my phone and had a great experience. Literally so helpful and went…read moreabove and beyond. They mentioned watch discount with my plan, so I came back today with that in mind. Night & day difference. The girl was zero help. They didn't have them on display so that was fine but she couldn't answer any of my questions. I just wanted to know the difference in the models. I finally just said 'I guess I'll do more research online', she responded with 'ok' and that was that.

Generally, anywhere you go to pay bill in person(not that anyone does that anymore) takes a minute,…read morebut, I have been waiting for 41 minutes and still have not talked to someone; I know it's due to customer incompetence/negligence but, what I would like you to address, is having your staff address issues that will take 2minutes take care of them first. 41 minutes and I have not spoken to a person at this location. Absurd.

I purchased a phone from them and everything worked amazing! And I got service from them tooread more

My phone was complete toast--I wasn't able to boot it, the display was damaged, the motherboard was…read morecorroded, and the phone had severe water damage--but they still managed to fix it and restore the data; they even replaced the entire body of the phone, the display, and the battery for a very reasonable price. I'm eternally grateful to them for fixing my phone and restoring my data. They did excellent work and I highly recommend them!

I had a broken lens cover on my iPhone 14 Pro. It was fixed in about 90 minutes for $50. Not much…read moremore to say. This will be my go-to shop for repairs in the future.

I needed repair to the charging port on my iPad. The staff was polite on the phone, were quick to…read morediagnose the problem and they charged a fair price for the service. Couldn't be more pleased.