Luis was absolutely wonderful. I highly recommend this corporate store! Luis had such patience,…read moreknowledge and resolved my very complex conflict. I appreciate his great customer service, honesty and integrity. I don't hope to have to come back, but if I do, I know exactly what store I will be going too! Thank you, I appreciate you! !

Grate Service happy withe info given. Explained information quite well plenty of selection from…read morewhat we need high value four, the items that we need to purchase

Beware, do not go to this store. They will lie about…read moreoffering a "free" charger and will instead secretly charge you and not provide a receipt in order to win a commission. Ensure that you ask them for a receipt and go over all of the charges. Cables are NOT free, chargers are NOT free, cases are NOT free, nothing is free.

Worst service ever. Don't even waste your time going to this location because they will be more…read moreinto playing on their phones or chatting with each other than to help you.

Best Buy used to be good. That's the saddest part…read more Now, getting help feels like you need to take a vacation just to sit on the phone for hours. You are forced to fight your way through a totally unintelligent AI that cannot understand simple requests and keeps looping you back to nowhere. If you're lucky enough to reach the phone system, you're rewarded with horrible sound quality they probably call music, constantly interrupted by lame advertising. It's exhausting. You lose patience, time, and goodwill long before you ever reach a human being. Geek Squad was once a reason to trust Best Buy. Today, even scheduling help feels like an endurance test. I gave up, not because the problem was hard, but because the system is broken. Very disappointing. This is not customer service anymore. This is customer avoidance.

When we get a good representative in the tech areas, we are very grateful. Thank you to Geek Squad…read morereps who know their stuff and listen to us tech-challenged customers.

We were able to straighten out my account, deal with a broken phone Internationally and get my…read moremother-in-law a smartwatch.

My phone had a virus and I went to Best Buy. They told me to line up for the Geek Squad and to…read moreprepare to pay and wait awhile. Frustrated, I left immediately and went to T-Mobile next door: I got a clerk named Hendry who literally pushed a few buttons and fixed my phone in 15 seconds. Very impressed by him, and therefore this store.

Weak customer service They sell products they know have…read moredefects Their online and dial support is awfu awful don't get trapped

Need to be more transparent, not about the sale and extra markup on the additional item at double…read morethe price of a regular store.

This is about Verizon Home internet…read more Verizon is reducing Home Internet speeds for customers who use the service at an address different from the one provided during registration, according to users who have received emails from the company.

BEST CUSTOMER SERVICE EVER!!! Lucy, Avery and Jeff were godsends and cleared up all the bs that was…read moreleft on my account from a horrible experience with a Verizon store in Oswego, NY. THANK UPU GUYS!! they deserve a raise!! that's what CS is supposed to be like!! Professional humans beings humans! they act like they get paid to have good cus service oh wait...THATS THE GD job!!!

Good people here and quick reliable service . Got water damage on my iPhone 14 Pro and the screen…read morewas completely cracked and cooked. They didn't have the exact oled replacement I needed but let me borrow an lcd screen for a few days so I'm not without a phone while they ordered the screen . Very very cool of them to do that I haven't heard of anybody doing something like this before. They did not charge me for the screen rental just for the new one and repair . Very grateful for these guys I was able to save $1,000+ on buying a new phone. I wouldn't go anywhere else for any phone repairs and I wouldn't upgrade my iPhone if it can be fixed here !

Honest, straightforward, knowledgeable, staff. Quick…read moreresponse with my inquiry. It was an absolute pleasure to meet Will and David. I ask you, when is the last time you were treated with respect and felt like you got the right answers from a company? If you want the correct resolve stop in the Bradenton shop and meet two of the finest men in town. Well done, God Bless You both, Kindest Regards Gary