I had a very concerning experience with this Verizon Wireless location that I feel needs immediate…read moreattention. During a visit to a store, an employee inserted a SIM card into my phone, asked for my account PIN to set me up, and then kept the SIM card, telling me I didn't need it. Shortly afterward, I began experiencing serious issues with my phone, including what sounded like eavesdropping or unauthorized access. I had someone check to see if I were imagining things and they too could hear it. I later contacted authorities and was advised that I may have been a victim of SIM swapping and fraud. This is a serious security issue that can expose personal and financial information. I attempted to resolve this directly with the store by calling and leaving a message for management, but never received a response. I also reached out to corporate in which they are working with me. I have since escalated the matter further due to the severity of the situation. What's especially concerning is the apparent lack of awareness among staff about how sensitive SIM cards and account PINs are. Mishandling this information can cause significant harm to customers. As a result of this incident, I now feel forced to replace my phone entirely and take additional steps to secure my personal information. I strongly urge Verizon to investigate this situation thoroughly, improve employee training on security protocols, and ensure customers are protected from potential fraud.

From the moment I walked into the Verizon store, I was immediately greeted by everyone…read more I was assisted by Durrell who was absolutely amazing. He was patient, knowledgeable, and genuinely took the time to help me without making me feel rushed. I came in needing help with my charger, and he made the whole process so easy. He explained my options, made sure I got exactly what I needed. He also answered all my questions about my current plan and made sure I understood everything before I left. Safe to say... I found my store and tech guy! I'll definitely be coming back because of the level of service I received.

This store was the only store to help when I had issues caused by customer service, customer…read morerendered my phone service unusable for 22 days, this store tried to help me. This store gave me the correct sim card. For 22 days customer service told me it was an invalid sim card and that were going to move my account from expanded network to 4g (my Galaxy S9 didnt work with expanded network). Long story short customer service finally got my phone back on with the same card the store gave me with Customer Service claimed was invalid. Great Guys!!

Great Service from the store agent Stephanie at the 16820 Cave Creek south of Bell Store. My wife…read moreand I bought 2 A-35 5G Samsung phones. Stephanie was very polite and kind to us while she worked a couple hours to transfer data from our old phones while working tirelessly with our previous phone service to activate our phones and clean up our displays. This was very helpful because we are technologically challenged with all the new phone products and what would service us best. Thank you Stephanie and Boost for the great service, phones and plan.

Well they had my desktop tower for a week. The hard drive was full and they were supposed to move…read moredata from the c drive to the d drive. Well they claimed the d drive was full but it wasn't. I fact it had never been used. So they claimed when I showed up a week later that they called me to tell me the work was completed. When in fact they never did anything at all. I'm very unhappy with the lack of communication or any work they did.

I took my phone into the 7th st/Bell location and worked with Paul. Paul was very personable,…read moreattentive and knowledgeable!! He had me in and out within 30 minutes. He made my day solving my problem with my screen with ease. THANK YOU so much, Paul!! Vanessa

Great service. My cellphone was nearly useless from viruses. Jayson got rid of the viruses and my…read morephone now works great. Jayson kept me un-the-know about his progress. He did a great job. I definitely recommend him & the company to solve any cellphone issues.

I had a terrible experience with Asurion. I brought my phone in because it wasn't charging…read moreproperly. They told me the charging port was dirty and that cleaning it would fix the issue. When I picked it up, the problem still wasn't fixed. I went back and explained that none of my chargers were working with the phone. Instead of diagnosing the phone, they tried to tell me that every single one of my chargers needed to be replaced and insisted there was nothing wrong with the phone. That makes no sense. Clearly, the issue is with the phone, not every charger I own. They didn't actually repair anything and didn't take responsibility for the unresolved problem. I paid for a "repair" that was not done, and now I still have a phone that won't charge. Very disappointed with the service and lack of effort to actually fix the issue

I came to purchase two external hard drives and it would have been $200, so that's the amount of…read morethe lost sales. I went to the back of the store where the customer is supposed to pick up a paper slip for the hard drive desired but alas, no paper slips in the one I wanted. So I go to the check-out and wait for the clerk to check out the two people in front of me and then I say that I want these two hard drives. Naturally, she knows nothing so she shouts out into the store, "Hey, Joe." Joe doesn't respond. The clerk tells me he's with another customer. So I wait. She checks out the guy behind me and he also cannot find what he needs. After five minutes, I lose patience and leave. It's frustrating because I know they have what I want; I just cannot get to it without a long wait. My suggestions: 1) maintain a sufficient supply of paper slips with the hard drives. 2) hire enough staff to handle customers. I will go elsewhere to buy the hard drives.

Unprofessional and insulting manager . My association spends…read moremillions with this company and will never return to officemax - depot or whatever they call themselves . They refused to do a printing job as promised and forced us to go to Staples , which cost more, but not concerned because they are polite and professional business people . The manager at OfficeMax was condescending and took an attitude that I "cussed "at him . I'm speaking with my $ and taking our business elsewhere !

I have been here multiple times for screen repairs and they have the best service. Super…read moreknowledgeable as well, I'm deciding one selling my MacBook and they gave me some options. Very friendly service and fair pricing

I hadn't been here in awhile but this week I had another computer problem - a broken key. I'm here…read moreto tell you that nothing has changed since my last review - still a great company. Sam is a smart guy and he was able to take my MacBook and fix the key while I waited. I was there about 20 minutes. It wasn't busy. So this is this is the third time MacMedia has saved me and I would recommend it again. I will come here again if I have more problems.

The techs at Reconnected Jordan and Terin performed excellent service!…read moreFriendly and great to work with! HIGHLY RECOMMEND!

Visited this location on Saturday 6/13 at 1pm because Mayo Supply store is closed on…read moreSaturdays???!!! The young man who helped me was super helpful and friendly! He is a great asset to the location. The website says they close at 1pm but there's a sign on the door advising of their new hours (thankfully) til 3pm. Ample supplies and plenty of new items I had not heard of. Prices are good! I recommend this location.

So don't have to Amazon, This is the place. Plus they care,…read moreyou can't pay for that Have bronchi asthma, use nebulozer and the hose went 2weeks into a new unit . Walgreens, CVS, even went back too Honor Health so I could take my treat ments. The door was locked as I was there .before they opened. They opened early any way The part I needed was $4.95 cents.Inventory of CPAPS,Beds,oxygen etc . You don't need it til you do. Fair honest real people not trying to sell just help. Good heavens it was refreshing. Yes if I have a medical need, I'll be back.. Old School Customer Services 5 stars.