The professionals on location helped me every step of the way with my purchase this summer. Couldn't be more thrilled with how everything turned out. Continental Diamond genuinely left me feeling as if my purchase was sound and both myself and significant other are extremely pleased with the final product. I highly recommend Continental Diamond for your engagement ring shopping experience. read more

Cannot say enough great things about my experience here. We sent our ring in to upgrade the center stone. It was my husbands Christmas present to me. Andy worked with us to find the perfect diamond. He was so responsive and I really trusted his experience and opinions. End result - a gorgeous ring and two happy customers. Thanks so much for everything! read more

Our family has enjoyed a long and wonderful relationship with a smaller Minneapolis based jeweler over many years. I was looking to replace a lost diamond in my wife's engagement ring in time for a birthday and our friend kindly referred me to Continental: "With shorter notice they are more likely to have enough inventory to find what you are looking for, don't worry they are honest and well trained over there." After a warm greeting I was paired with Laura McQuillan. She listened first, always a good sign, as I explained my wife lost the diamond several years ago and while having a nice wedding engagement ring was important to her, giant bling just wasn't a good fit. There was no oversell or diamond grade BS, she brought out stones that fit the setting and in no time found the exact right diamond at a flabbergastingly good value. They were able to repair the damaged ring and set the stone with just two days turn around. I am so happy with every facet of the experience that I am proudly passing on a heart felt and well earned five star rating. read more

I have always had a fantastic experience at Continental, as have all members of my family. Though my engagement ring and wedding band were purchased in NYC when I used to live out there, their cleaning and repair service is outstanding. Natalie, one of their repair staff, goes above and beyond to make customers happy and to provide good service. When a diamond fell out of my engagement ring due to wear against the wedding band, she did everything she could to fix it, avoid future stone loss, and do it at the lowest price possible. Roz is a fabulous sale person to work with and we always look for her when we go. Helain is wonderful, too, and helped my younger sister and her husband design their wedding rings/engagement ring. I will keep going back there! read more

Continental diamonds is my favorite and only jeweler - the best in the world Great people first and great products also - but it's really the great people that make the place. Especially Helene :) Jeff read more

I cant give this place enough praise! I bought my wife's engagement ring and wedding ring here also my wedding ring came from here. I come back once a year to get everything cleaned and rhodium-ed and sparkly again. The staff and service is the best. I am always taken care and treated like a king. They go out of there way to help and make sure you feel at home, If your home has diamonds and jewels just strewn about! I love to look at all the watches and jewels that I cant afford. read more

We bought my engagment ring here and are now buying our wedding bands. If you go here ask to work with Ann as she is the BEST! I always feel like she really gets what I'm looking for and she is the sweetest person ever. read more

I really can't say enough about the service at Continental. Helain the owner is amazing and very accommodating. Olivia is also great to work with. They don't try to go for the hard sell. They were really helpful with my purchase of an engagement ring. What is great about them is that despite not being a "high roller" I was still treated really well and they were really helpful in showing me what would be in my price range. read more

I got to attend a Customer Appreciation night tonight. Both the owners, Jimmy and Helain were there. I got to meet Paul Allen, Adrian Peterson & other Vikings players. Continental treats their customers right! Thank you! Highly recommended. read more

I cannot recommend Continental Diamond enough. We picked out my engagement ring, matching band, and my husband's wedding band here. Each part of the process was amazing. From checking things out with my girlfriend (we met with Katie), to selecting the final design with my now husband (worked with Linda) each part was fun and relaxing. No pressure to buy, no pressure to up-sell, and no rush to decide on anything. Linda especially made it fun and educating to learn about the different diamond shapes, cuts, and color to help us select the final center diamond for my engagement ring. We actually even attended a Ring event to meet with our designers to help pick out our bands. It made the story of our rings more personal. I found the process of purchasing very easy as well, choosing to go with the credit card paying back within a year with no interest. Very easy and comfortable for our budget. As a side note I went back and worked with Katie to design some new pieces (earrings, necklace, and ring) out of some jewelry that my mother gave me. It was so fun and she listened to everything I wanted. I even wore these pieces on my wedding day as my something old and new :). Basically Continental Diamond, Linda, and Katie are awesome and we feel like old friends at this point. I love visiting to get my ring cleaned and catch up on life. Thank you for making this last year even better. read more

I stopped in today for a Christmas gift. Oddly enough, I ended up being helped by an associate I knew from her previous job at another jeweler. Linda is very kind and professional. She walked me through all the options and took her time. I wasn't making the most expensive purchase but she still treated me like a great customer. I walked away with a nice gift and the confidence that it could be returned/exchanged for something else if need be. I know where I will make my next jewelry purchase! read more

There are not enough stars for me to rate how wonderful Continental Diamond is. They have a fabulous store with a ton of inventory to choose from. They always are well staffed and I have been warmly greeted and asked what they could do for me each and every time I have gone in. The work and repairs they have done on my engagement ring have been extensive and completed to the highest standard of quality. (My engagement ring was my fiance's grandmother's so the age had to to do with some repairs, and others had to do with fixing the terrible work of another jeweler that worked on the ring while in Florida). I was ready to throw in the towel and just get a whole new setting without all these problems until Continental Diamond made me feel 100% confident that they could fix it all. And did they ever! They repronged the center stone, lowered it for safety measures, added to the baguette's to make sure they would stay secure, bled out the white gold (where ANOTHER jeweler in Florida had tried to fill in a spot on the platinum band with white gold and did a terrible job) and filled it seamlessly with platinum, and fixed a crack in the shank that they found. Natalie was beyond wonderful to work with. She explained EVERYTHING to me and studied that ring for over an hour to make sure we got it back in tip top shape. Michelle, the one who worked on and repaired the actual ring did a phenomenal job as well. The turn around time for the majority of the work done (repronging, lowering the center stone, adding to the baguettes, and bleeding out the white gold) was completed in ONE DAY! And the other work I had done was finished in a matter of two or three days. Just unbelievable service! I can't say enough about this business-I will never go ANYWHERE else for my jewelry or jewelry repairs. Thank you Natalie, Michelle, and Continental Diamond for going above and beyond with my ring. read more

Continental Diamond - My repaired engagement ring! - Jewelry Near Me - Minneapolis, Minnesota

Best jewelry store around. My wife and I made all of our wedding jewelry purchases here and we couldn't be happier! We will be customers for life! read more

I have purchased many items from Continental Diamond and every time I am thrilled with the attention and service that I have received. I purchased my engagement ring here and the consultant went through each step with me and at the end work with me to get me the deal I wanted. I am also a watch collector and they have a great selection of Oris, Ball, and TW Steel watches (along with many more). They worked with me to make sure that I was purchasing what I wanted and that I knew all of my options. Best jewelers in the Twin Cities and I will be a patron for life. read more

After visiting quite a few jewelry stores in the area to have some pieces fixed, I was quite pleased with Continental Diamonds. They were friendly, straight forward and "can-do". Some of my pieces weren't necessarily the highest of quality but had sentimental value. Instead of discouraging me from fixing them as most other places did, they looked for ways to fix them without breaking the bank. I was very pleased and will no further next time. read more

My Wife and we're in the hunt for an upgrade for her wedding ring. It has been 17 years since she got the first diamond and at first we went to evil Shane's palace of horrors. They treated us like we were buying a used car. Pushed the biggest diamond and gave us nothing for our trade in. Then we went to CD and met Nancy. Not only did we feel great going there she made us feel like we had always been long time friends. She walked us through several options and made sure we were comfortable. In the end we got a great deal on the original diamond and most importantly my Wife felt like a princess with the new ring we ordered. Thanks PA. Never would have thought KFAN would impact her ring but it happened. Most importantly thanks Nancy!!! read more

We could not have been happier with our experience at Continental Diamond. My fiancé (then boyfriend) and I worked with Linda in looking at engagement rings. ASK FOR HER!! Seriously. She is genuine, gives great advice, helps to explain everything thoroughly, and did not pressure us into anything. She even gave "if you were my son" advice, which we valued immensely!! We already have our appointment booked with her to look at wedding bands. We will recommend her to anyone who is willing to listen. She has made lifelong customers out of us. read more

My fiance had my engagement ring custom designed with Kristen and it's beautiful! Additionally the service has been excellent all around - everyone we've had contact with has been knowledgeable and genuinely interested in making sure the ring is perfect. I have very small fingers and they have worked very hard to get it sized properly with little or no expense to me (my whole ring essentially had to be remade twice to size it down...), and without ever making me feel like a burden. We are currently looking at a wedding band for my fiance and in general I believe for the quality of the jewelry and the high quality of the service, it is worth it to pay a bit more. A big thanks to everyone at Continental Diamond for making us truly feel valued as customers and as people! read more

Can't say enough great things about Continental Diamond. I came to them looking for an engagement ring on the referral of a friend -- I had no idea what I was looking for or where to begin. Andy was patient, helpful, and honest. He was able to answer all of my questions and recommend different ideas and options. Since I am out of state (I live in NY) - everything was done over the phone and via email. I'll have to admit, it was a little nerve-racking making such a large purchase without ever seeing the ring/diamond in person, but Andy put my fears to rest. He was even able to rush order my ring in time for my proposal. Looking forward to sharing the wedding photos with him and the folks at Continental Diamond! Thanks Andy! ***** Just a quick update -- I was off by about 1/4 size in selecting the ring for my (now) fiancee, so Andy told me to send it back and he'd take care of it. Once again he did not disappoint! I overnighted the ring on Monday from NYC to Minneapolis. Less than 48 hours later the ring was back and fitting perfectly on my fiancee's hand!!! Andy has just won himself the title of Fastest (and best) Jeweler in America. Thanks again Andy!! read more

I had the same issue as a reviewer below with a custom made ring. It literally broke on two places and I lost a very valuable diamond. I replaced it with a much less valuable stone but when they put it in, the ring is now out of shape. When I look at the ring, it makes me very sad. I loved the ring. I'd not use them for custom made rings. Update: They really stepped up to the plate and worked with me to design my ring. Their new in-house designer is talented and I would highly recommend her. read more

I LOVE Linda! I bought my beautiful engagement ring here and had exceptional customer service from Linda. People ask me if I had it custom made - I didn't, but it's so unique and sparkly that people assume that I did. I have never seen a ring like it. We also bought my fiancé's band here and didn't want to spend a lot. She found us the perfect metal and design for $135. She never pressured us or made us feel like we needed to spend more money. LOVE her and love the selection!! read more

Improved My Life, one chain link at a time! Seriously!!! Life changing! So, I have severe hypermobility and have recently been prescribed finger and thumb splints. Well, the chain for my thumb splints needed to be adjusted to properly fit me. After scouring the internet for a place I could trust with this alteration, I decided upon this jewelry store. Last week, I entered Continental Diamond nervous about explaining the special request and was quickly put to ease by the kind staff. Natalie, in repairs, not only was incredibly helpful, but she was ever so patient as we went through many chain links to get just the correct fit for both of my hands. She literally was a part of changing my life, how I operate my thumbs with these splints, one chain link at a time. I also felt listened to, which is important as customer in a jewelry store. Something I do not consistently experience in other jewelry store. One last thing... they have a great selection of jewelry. read more

We had a bad experience here. They are probably great when it comes to just buying something that they have in stock, but I do not recommend them for custom work. The ring my fiance got for me from there was absolutely beautiful, but within 4 months, 4 diamonds had fallen out of the halo of the ring. I had to have it sent back to the manufacturer twice (for 3 weeks at a time) to get it fixed. When another diamond would fall out, they would make excuses saying something like "well, we had them rush it because we know you wanted it back" (even though I hadn't asked for it to be rushed). I will say that finally they admitted defeat, and said they couldn't make the ring durable as it should be, and they gave us our money back. Which means now I will end up with a ring that my fiance didn't use to propose to me - it makes me sad, but I also need to have a ring that won't fall apart every month. The only reason they are getting 2 stars from me instead of 1 is purely because they gave us our money back after 4 months of hassle. I just would NOT recommend them for anything custom made or anything that involves micro-pave specialty work. They don't have the capacity or know-how to do it, but they will tell you that they do. If you want something custom-made, find a place that does the work in-house, so you know you're actually talking to someone who can do the work, not just a sales person. read more

We had the WORST service! We found a beautiful ring there but there was no way we could have that engagement ring and be reminded of the awful service. Laurel was SOO rude. From the very beginning of speaking with her I told her exactly what I wanted - yellow gold - and numerous times she tried to talk me out of yellow gold telling me I would have to replace my wedding ring in the future when I came to my senses and realized I wanted white gold. She was very condescending. While they had beautiful rings and a great reputation, their service... Laurel's service... Could use great improvement. read more

My new "go to jewelry" store! I have been to many and this one I can honestly say is the best! I had been looking for a diamond wedding band to go with my 3 stone wedding ring for 5+ years! Katie was so great to help me find the perfect match! I was looking for something unique, not matchy-matchy and to not take away from the center stone and she helped me find it! It was even special ordered in my metal of choice.....I also appreciated knowing what I am buying...color/cut/clarity and it is on the appraisal. Most other jewelry stores won't do that! Thank you Katie and Continental! read more

Truly an amazing experience from start to finish! This place is doing everything right!! We heard about continental diamond via a bridal page on Facebook and on KFan as well, so we thought we'd check them out. We did not purchase my engagement ring through them, as we didn't live in the area around that time, however, we were not treated any less important than if we had. From the moment you walk into the stairs you are greeted by a smile and kind face. The vibe is not pushy or 'sales aggressive' at all. We were interested in purchasing my wedding band, as well as having my fiancés father's ring brought back to life and engraved with our wedding date, as well as his parents. We were assisted by several different jewelry experts, helping us find the perfect band for me, and made to feel very confident that our vision for his dad's ring would be brought to life, too....and for only $50!!! Their turn around time is spot on, if not earlier than expected. Their craftsmanship is spectacular and more importantly the customer service and care we received were above and beyond any other jeweler, or store I've experienced in a long time, if ever! They even presented us with a bottle of wine of our choosing after the purchase of our rings. We will not hesitate to use them again for future jewelry purchases. Definitely use Continental Diamond for your next jewelry experience. read more

I love this jewelry store. My mom has been a customer since it first opened many years ago and it only made sense to keep the family tradition when it was my turn to inherit some of my mom's old jewelry and when we needed engagement/wedding rings. We had a custom wedding band made using an old diamond from my husband's grandma. The final result was so amazing and even better than we had hoped. The service is always great. read more

I've bought jewelry here (diamond earrings) and had a simple repair on a watch (that I didn't buy from them). These folks are top rate. Great service, great product knowledge, and gave me space to look and ask questions without being all about selling. I don't know if they're the cheapest. I also doubt the cheapest is what I'd want for quality jewelry. But I do think they are very price competitive and they stand behind their products and repairs. read more

Fabulous watch repair-do NOT go anywhere else. Brought my watch in to be fixed and problem was solved in under 10 minutes, and at no charge. This was after another jewelry store sent out my watch to their "authorized repair center" and was going to charge me $240 to repair it. Watch out - there are some crooks out there. Bring watch repairs to Continental Diamonds- they have a watchmaker on site with 30 years experience who is honest, knowledgeable, super nice guy. This beautiful store is in St. Louis Park, MN. read more

Originally, I had shopped all throughout the metro area for a jeweler for my wife's engagement ring. After seeing 6 other jewelers, I stopped at continental diamond to take a look. It was by far the best customer service and pricing I had seen yet. I worked with Jane, and she was able to get me exactly what I was looking for at the price point I had requested. We liked it so much, we both got our wedding bands from them!They have a great staff, and take care of you after you by the rings. Cleanings and sizings are free whenever you want to come in. I would recommend them to anyone looking for a local shop for engagement rings! read more

My boyfriend and I went to Continental as part of the search for my engagement ring. Continental is consistently voted the top store for engagement rings by Minnesota Bride, so I had high hopes for the store. Out of the 6 stores we went to in the Twin Cities, Continental was by far the worst. It was actually our only negative experience while ring shopping. We walked into the store and straight to the ring area. All of the sales people were busy, so we just kind of stood around awkwardly waiting for someone to help us. The manager came over and introduced himself, so having a pretty good idea what I was looking for, I described my ideal ring to him. After I wasted my time telling him what I was looking for and showing him pictures, he told us that he doesn't know anything about their ring inventory, and I was going to need a sales specialist to help me. When we finally got some help, I explained to the woman what I was looking for. She bluntly told me that I was too picky and that the only way I would get what I wanted was to design my own ring. She didn't even want to show me anything in their inventory. The funny thing is, I was looking for something so simple! She didn't even want to waste her time showing me different styles. Also, their inventory is small compared to other stores I looked at. They advertise everywhere about their great selection of rings, but it is tiny in comparison to Arthurs or Wedding Day Diamond. My bf and I left the store, disappointed in the service, and took our $25k purchase somewhere else. And I didn't have to design my own ring. I found a beautiful ring that I love at a store with a much better selection, and a helpful sales specialist that was patient enough to walk me through the whole process. read more

Wonderful place to buy jewelry. Roz was and has been a HUGE help. She answered questions without judgment and showed genuine interest in what we wanted/needed. Continental Diamond is THE place to go for jewelry. read more

Outstanding service. My wife needed an adjustment to her ring on a very tight schedule. Continental delivered in less than an hour. Thanks again! read more

My wife and I had another great jewelry experience at Continental; we worked with Laurel today for the first time and she was absolutely great to work with. Everyone is so friendly and knowledgeable. We will only buy jewelry here after so many great experiences with everyone. Thanks! read more

Nancy was so great to work with! She helped us pick out the perfect engagement ring in our price range that was beautiful! She was never pushy but suggested things that she would work well and if we said no she listened and found other bands/diamonds. She even had more diamonds flown in so we could have more of a choice to pick from for a center diamond. The customer service is always outstanding and they are so easy to work with and helpful! e shopped at several other stores in mpls before deciding on Continental and the service and ring are out of this world! read more

These people are amazing!!! I bought "The Ring" for my wife from the very helpful staff and picked the diamond that would fit best with Jimmy. They sized it, serviced it and appraised it while I was in the store and cleaned all my other jewelry and "The Ring" my wife bought me. We couldn't spend a lot of money but I always feel like we did. read more

My fiance purchased my custom designed engagement ring from Continental Diamond 6 months ago and I wish we could turn back the clock and get it from any other jewelry store. Not only do I get stink-face from each and every salesperson I talk to when I go into the store, I also have them ask me MULTIPLE times whether my ring was purchased there or not- assuming because it was custom designed and they don't recognize it. (I understand this must be asked, but should I have to be asked 3 times by every person at each visit to the store?) Not only that, but less than two weeks after receiving my ring, the prongs were already loose- note that I never wear it working out, cleaning or while sleeping. I took my ring in to get them tightened and was asked 5 TIMES!!! by the manager if my ring was purchased there- so completely demeaning and unprofessional. While attempting to fix my ring, the jeweler chipped my center stone... and it took anther week to get a new stone in and fix my ring. Then, after asking them to size up my ring 2X and being told it wasn't necessary and I would just "get used to the tight feeling" I went in to politely demand they help me and size my ring up. Finally, they did and wanted to charge me a ridiculous amount (although I had been told the first ring sizing was free). When I asked about that policy, the salesperson told me I was correct, but still wanted to charge me. I told her that was silly, especially since I had previously asked to have my ring sized and was told no. After 10 minutes of waiting, the manager finally ok'ed my first free sizing- but then I was told it could take up to two weeks. Seriously? This stores high ratings are a joke! I am insisting my fiance get my wedding band made elsewhere, so as not to deal with these snobby salespeople and nickle & dimer's ever again! read more

I brought my Tag Heuer watch here to get it re-sized. First a little background. I had brought this watch into a different store that I probably shouldn't have trusted and they ended up beating on it and scratching the sides of the band a lot because they couldn't figure out which way to remove the pins. On a completely unrelated note, never take your watches to Kohl's to get it resized, even if it is free. Now back to where I was... I brought my watch in that I didn't buy here to get a couple of links taken out of it. After telling their watch specialist Jim Goldfarb about my little predicament, he laughed a little bit and said, "Let me take a look and see what I can do." After about 5 minutes, Jim had removed the links and had even polished the sides of the links that were scratched and brushed/polished the rest of the band. The links looked like they were brand new again! I was expecting a fairly good bill for this work and Jim just smiled and said, "Now you know the difference between a store that doesn't know what they're doing and one that does. Just remember that when it comes time for your next need." I was blown away at how helpful and professional everyone there was. I definitely recommend going there. Although I don't have tons of money to spend on jewelry, I know that if I can, I will do business here again because they treat you so well! read more

I recently had the pleasure of purchasing a diamond engagement ring from Continental Diamond. To make this review more useful let me first tell you a little about myself. First, I am VERY analytical. Second, I am VERY frugal. This is a tough combination when shopping for a diamond. This is a very important purchase that I'm only making once in my life, and I spent my time analyzing all the various options. I went to multiple stores (including online), read A TON of information about diamonds, and become knowledgeable about diamonds all in an effort to make the most informed and best decision possible. What I quickly learned is that diamonds are like onions - you think you learn something but you quickly discover there are more and more layers to peel back. You learn about the 4 C's, but then you can learn about crown angles, pavilion angles, depth ratios, etc. There is A LOT to understand about diamonds, and being the analytical person that I am, I wanted to understand how all these characteristics related to the beauty and price point of a particular stone. What does this all have to do about Continental Diamond? I can tell you that of all the stores and resources I visited, their staff is the most knowledgable and professional. Once I understood what questions I needed to ask, Continental Diamond was ready to answer them. They made me feel comfortable and wanted me to understand what I was buying - this was huge for me. Also, they are the ONLY jeweler that let me view their stones in the ASET viewer. This is important to help determine the quality of the cut and proves to me Continental Diamond takes pride in their stones. My analysis eventually led me to a Crafted by Infinity stone. Let me tell you that Crafted by Infinity is synonymous with the absolutely perfectly precision cut stone. The Crafted by Infinity diamond I purchased is absolutely perfect, and viewed in the ASET viewer presents a perfect "hearts and arrows" pattern. Continental Diamond even arranged for me to speak with a representative from Crafted by Infinity. In our conversation their passion, dedication, and outright enthusiasm for perfection in their product gave me great confidence and convinction I was purchasing something that was truly amazing. Contiental Diamond and Crafted by Infinity both get 5 stars for going above and beyond providing a superior product and service at a competitive price. read more