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    Continental Motors

    5.0 (1 review)

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    2 years ago

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    Napleton's Countryside Mazda

    Napleton's Countryside Mazda

    3.1
    (150 reviews)

    Just bought a gently used CX-30 here and I can't say enough good things about working with…read moreMyles..super knowledgeable about the cars and not pushy at all. Just gives facts and lets the cars speak for themselves. We spent most of the day here going back and forth between two different models and we never felt rushed or pressured. Very grateful for our experience here!

    What an unfortunate experience at this Toyota dealership. This was my second visit this year, and…read moreunfortunately, the customer service was just as disappointing as the first. The sales staff seemed uninterested in helping customers, and it genuinely felt like our presence was an inconvenience. In particular, a salesperson named Mike left a very negative impression. His attitude was dismissive, unprofessional, and far from what I would expect when making such an important purchase decision. I came in seriously considering a Toyota Land Cruiser, but after my interaction with him, I decided to take my business elsewhere. To make matters worse, the showroom itself did not reflect the level of quality I associate with Toyota. Several display vehicles appeared dirty, unfinished, or poorly presented. There was even a Toyota Tundra on display that appeared partially assembled, with boxes and debris still sitting in the truck bed. I walked in excited about the possibility of purchasing a new vehicle and left disappointed. A dealership's staff and presentation matter, and unfortunately, this experience fell well short of expectations

    The Autobarn Subaru of Countryside

    The Autobarn Subaru of Countryside

    3.1
    (222 reviews)

    Car salesmen, UGH! Right? Read this review for the lowdown on this dealership…read more Anxiously I stop in to see what's available, what are my options etc. I'm already apprehensive about buying a new car. I want one, and don't want the game. I was immediately greeted by Hormis. We chatted about what I wanted and what needs a new car would meet for me. I test drive the vehicle, liked it, and chatted a bit more (not long). My experience with Sales folks, they tend to stretch truth. Make promises and then don't deliver. After stating my terms Hormis said, "if I can make this happen for you, do you want the vehicle?" "Yes" was my reply all the while, in my head saying "it won't happen". Immediately after the meeting with is a FIRST RATE, TOP NOTCH, ROCKSTAR! The entire team at this location friendly, professional and deliver on what they say. Best new car buying experience I have ever had.

    I am less than happy!…read more We bought a 2026 Subaru through the Costco program because we do not like spending hours at the dealership haggling. It seemed ok to me but now I have to contact them to inform them of this situation. We ended up having to drive a bit away, but this vehicle had most of what we wanted - fine. For some reason, they still kept us there for over 3 hours though. And we were told that the Costco price is LESS than what the dealers pays for it. Who the hell is going to believe that nonsense? Then for our trade in, they started out with an offer of $3,500. I immediately said no. He got up to $4,500 and said that we can always come back to sell it - no pressure. We opted for the latter. Well, we did go back today to sell it, and they offered $3,200. I said that was below the original offer. I was angry for my time and money being wasted and said that I was going to write reviews (more to come). Then big boy got nasty with me and told me that I "don't make sense". I can't help him if he thinks going from $4,500 to $3,200 would not make someone less than happy. If you are incapable of sticking to your word, isn't this the most likely outcome. Does that make sense big boy? If you need any other lessons, I will have to charge you. In any case, I cannot respect duplicitous behavior, and I feel that it is my civic duty to warn others so that they may use the information that I provided at their discretion. We will not be using them again.

    Ettleson Cadillac Buick GMC

    Ettleson Cadillac Buick GMC

    3.0
    (114 reviews)

    After being a loyal customer of Ray Buick for many years, I was introduced to Ettleson Buick GMC…read morefollowing Ray Buick's closure. The transition was seamless thanks to Rick Wrobel, a trusted salesman I've worked with for multiple vehicle purchases. Rick's move to Ettleson was the deciding factor in continuing my Buick journey--and once again, he exceeded expectations. Rick Wrobel is the kind of professional who treats you like family. His integrity, attention to detail, and genuine care for his customers make the car-buying experience not only stress-free but truly enjoyable. I've now purchased three Buicks from Rick, and each time I've walked away confident that I received the best deal possible. His commitment to going above and beyond is rare in today's market. Ettleson Buick itself has proven to be a dealership that values its customers. From the moment you walk in, you're treated with respect and professionalism. It's refreshing to find a company that still believes in doing right by people. If you're in the market for a new vehicle, I highly recommend visiting Ettleson Buick--and be sure to ask for Rick Wrobel. You won't be disappointed.

    Absolutely horrid level of customer service, rude service technicians and parts technicians that…read morerefused to listen, Provide inaccurate, contradictory information, and seem incapable of communicating internally to make sure they have all the facts. I gave up trying to get my recall completed with these guys because they kept claiming that my vehicle has no warranty, isn't certified preowned, etc. etc. and this is objectively false. I ended up having to drive all the way back up to Schaumburg to have my vehicle serviced because the dealership in Hodgkins and the dealership in Downers Grove are both so inept that I don't trust them to handle it.

    Countryside Mitsubishi

    Countryside Mitsubishi

    2.4
    (64 reviews)

    ante. A discussed a price advertised for and I offered a reasonable discount. The person in the…read morephone called my offer a reasonable offer. We decided to visit the dealership which was 45 minutes drive. Dealers took care of a misunderstanding and even the dealership owner ensured that the price agreed was honored. Thank you for great deal.

    I looked at several vehicles online and scheduled an appointment for the next day. I informed my…read moredealership contact ahead of time that I was interested in seeing and test driving three different vehicles, and he assured me they would be ready. I arrived at the dealership on time for our appointment. The dealership was not busy, yet they still were not prepared for me. After waiting a bit, they finally introduced me to a salesperson who seemed unaware of my request and appeared fairly inexperienced. That in itself was not a problem. I'm also in sales and actually enjoy interacting with newer sales professionals. Eventually he brought the first vehicle for a test drive, but it was not ready. The fuel gauge was showing empty and the navigation screen was not working. Again, not necessarily the salesperson's fault, so I didn't make a big deal about it. However, things quickly went downhill after that. When I expected to see and test drive the other vehicles I had specifically scheduled the appointment for, he told me he didn't have time to show me the others and that I should just pick one because it "wasn't that big of a deal." The dealership was practically empty, yet apparently there was no time for a customer who had scheduled an appointment and done their homework ahead of time. At that point I politely asked for my driver's license back and left. This was simply subpar service, service that even someone who works in sales and understands the challenges of the job couldn't tolerate.

    Continental Motors - car_dealers - Updated June 2026

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