Initially, with the exception of the shortage of lending options offered/bad rate, we liked the…read moreexperience. The vehicle was pretty clean, and a minor paint issue was sorted before I returned to do the deal. Unfortunately, the AC that was also to be fixed, wasnt. The part needed hadnt come in, and after taking time off work to drive 1 hr each way to do deal (we both work 6 days a week) we were promised a fix when it came in. So, we did deal. Took home an escalade for 17k plus, in a growing brutal heatwave. The salesman assured us he would drive down to pick vehicle up for the fix, and return it, leaving a loaner car. 2 weeks of mostly 85-100 degree days later and a dozen 2 hour a day commutes in horrible heat later, I had to skip closing at work to drive out myself. 3 hours later, Im still in their office waiting. A loaner car was denied, so instead of getting errsnds done, or eating, here I am. This is all AFTER having to replace slide pins in brakes last week, and BOTH front wheel bearings. The first was an emergency sunday in a rainstorm on side of road repair so doubly unpleasant. The vehicle wouldnt have made it into the shop without likely losing a wheel otherwise.

I highly recommend this car dealership! I was so impressed with how the entire process went. I was…read morebuying a car for my college daughter and had specific things I was looking for. When I saw the car I wanted online for a great price I went in and was immediately helped. My questions were answered, I test drove the Vehicle, and was allowed to bring it to my mechanic to check it out. Throughout the entire process Chad and Cruz were so helpful and friendly ( not pushy at all). The entire experience exceed my expectations! I will definitely be a returning customer and referring my friends and family! Karen Rugg Ps. My daughter LOVES her new car!!

The overall buying process was just okay, but I left feeling disappointed with the experience. The…read moresales team came across as extremely pushy and didn't take the time to really explain the vehicles or highlight their features. What bothered me most was the financing process. We were initially offered one interest rate, but once we sat down to finalize the deal, they claimed there had been a mistake reading the rate sheet and refused to honor or buy down the original rate they had advertised. It felt misleading and dishonest. On top of that, the environment didn't seem very professional, the manager was rude and condescending, even toward his own team, which was uncomfortable to watch as a customer. Overall, I didn't feel like they cared about building a genuine customer connection or providing a transparent, respectful experience.

Chad Smeet will rob you. Would not recommend going to this salesperson. He'll take the sticker off…read morethe car before you test drive it, and add 2k in the computer for the same car. The woman in the finance department said I was getting 4.9% interest when in reality it was 5.9%. Totally dishonest place so don't waste your time or money.

Probably the best dealership experience I've ever had. Called the sales team on my way over and got…read moreconnected with Paul Bilek. He was nice enough to get the car warmed up and pulled up front for a test drive by the time I got there. He was extremely knowledgeable, passionate and most importantly, totally transparent. Excellent experience, wish every dealership was managed as well as this one and had guys like Paul.

I went here and had a question about my car. I met Sam, Aj and the Ed - head of Mechanics. They…read morewere so respectful and treated me so kindly that I was in shock. I'm amazed to know that customer service still exists! Thank you Westmont Porsche for hiring people that are truly genuine and make me never want to go anywhere else!!!!

Rick made sure the recall was handled in timely manner. They even made complementary multi-point…read moreinspection and provided great explanation for each finding. Will do business with him again!

My review for my service visit last Thursday to D'Arcy Mitsubishi Joliet, IL, indicates a very…read morepositive feeling towards their service dept. My appointment was warmly received by Rick Allen regarding a ongoing charging problem. My car was diagnosed by the technician and all fault codes were thoroughly analyzed. I was there for approximately 2 hours where I waited in their very nice hospitality room. There were snacks, coffee, Tv comfortable seats and frequent updates as to the status of my vehicle by Rick Allen. When finished, my car was washed and I was happily on my way. I would highly recommend this dealership for service and the care that was extended by Rick Allen. 5 STARS!

I recently took my truck to Auto Quiroz Center because of issues with the motor. They did a…read morefantastic job! From the start, the team was honest, professional.

Took my car in for some unexpected diagnostics and the shop got me the answers I needed extremely…read morefast and offered great prices! -Marcus

DO YOURSELF A FAVOR AND DO NOT VISIT THIS PLACE!!! The…read moreperson running this place is very dishonorable. I know another person that purchased a car from here and just like the incident with me, his car, warranty and the bank lender, all three were absolute garbage. He is also very petty, look at all the responses on his google page as well, he never seems to take accountability and even here on Yelp, make sure to see under "Not recommended reviews" you will see real reviews from real people. Do not fall for the reviews, most of them look really fake. I hope Yelp does the right thing and does not delete my reviews like others as well.

this place is exactly as name.. lazy chimp. they sold me a…read morecar that broke down the very next week & then tried to blame me for all the issues to the car .. do not buy from here . these are janis dealers

I finally got my dream car BMW 535i GT. the search for which took almost 5!! months. condition…read morewas excellent condition and low mileage. and that's where I found it. Since I live in California, thanks to a professional like Jimmy, I received my car 2 weeks after the first call! what is important, I did not have to personally be present at the execution of all the necessary papers, we were able to do it online, which saved me a lot of money and time. Jimmy - thank you so much!! so de want to mention Holly Newcomb! thanks to her professionalism and help, all paperwork went smoothly and quickly! I recommend this car dealership to everyone! especially if you live in another state, they will do everything possible to get you the car of your dreams.

Great people to deal with Fast easy no problems…read more Very happy and satisfied I got my moneys worth

I felt that I had been scammed. Over the phone they said, they would give me $600.00 for my car…read more When the tow truck came I thought it was unusual that there was no business name or phone number on it nor did it have any plates on it. Tow truck driver hooks up car and takes pictures under it. He takes picture of title and my divers license. He says, we have to wait for the company to receive pictures. We have some friendly conversation. Then he looks at his phone and says, the price is determined by the fact that your catalytic convertor was original yours is not and you might have to pay us to take away the car. It this point I feel I been had. I told him to just leave the car. He said, we will have to charge you a $125.00 service fee. I told the driver I have been had, and I thought something was a miss when you don't have plates. He replies, yes I have plates it is in the back window of the truck. I couldn't see it. I told him that, and he goes in the truck to dig out a paper that had a picture of plate. After some talk we settled on a scrap amount of $200.00. I believe the catalytic convertor was OEM. We bought the car when it was three years old with a manufacturer warranty still available on the cat. We have never replaced it. They didn't mention over phone that price will be determined by if I have an OEM cat.