Car is still broke after paying 3000$ and wasting 5 weeks of my time after I paid my money to still be dealing with the same transmission issues read more

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after stressing over my van for weeks i brought my van in to continental transmission where i met paul who immediately addressed my concerns on my van he was able to determine the problem fast he has great communication kept in touch every step and really helped me out all and all 5 stars thank you so much paul and to eveyone who put in the work to get my car back running for me read more

Don't ever take your car here. I brought my car in on February 3rd, 2025 and they took my transmission apart telling me that a chain and pulley system needed to be fixed and they had to replace it. They originally gave me a quote for 5700 and I said that's a lot. They ended up settling for a price of $4000. They started on my car February 5th and fixed it and had me drive it away February 7th. I live 5 miles from away and the car was not right. I took it back and still do not have my car to this day. They have replaced transfer casings, valve cases, a tire rod and continue to say more things are wrong with the vehicle. It's been over a month and my car still Isn't done. They keep saying it will be done and delivered to me and it hasn't been. They have had to bring in outside programmers who do not show up and as every day passes keep making excuses saying the type of transmission is tricky. They are a transmission place so no transmission should be tricky. I'm in tears at this point still don't have a car and no answers when I will get it back. read more

Took my car in for transmission got it back to 2 days later took it right back it wasn't right it was still slipping then they say it was a O2 sensor fix that that didn't work put another one in supposedly work then they said my module went put one in that didn't work then they said they blew my computer my PCM waited a week and a half for that to come in after they said they overnight it they said a mice mustard chewed through my wires they changed my wires but it was at their shop I had none of these problems before I get it back today on the 14th drive it hour later transmission slip it again code 731 and 730 come on taking it back tomorrow supposed to have a new transmission in there apparently they're not changing out the parts I believe that they're supposed to going to take it somewhere else to see if it had been changed if not it's going to be held to pay read more

Do not take your vehicle to these people. They are scammers who mislead people in thinking they are the actual Continental Transmission company. Go to continentaltransmission.com and you will see on their website they are not affiliated with this "business." The transmission on my wife's car failed and she was referred to them. The transmission rebuild was around 3k to do and it drove fine for about a day. It started slipping and shifting irregularly and she took it back to them to look at numerous times where they claimed nothing is wrong. I was able to drive it for 5 minutes and knew there was a problem. It ended up going to another transmission shop where they discovered they didn't replace 3/4 of the parts they should have and charged full price for the rebuild anyways. Car ran great after the real Continental Transmission rebuilt it the right way. read more

This place is absolute scammers. I would not trust them to fix a skateboard let alone a car. Staff is absolute a**holes. Greg will tell you whatever you want to hear politely, but I would trust a word he says, everyone else is nothing but rude. Awful service, awful to the community. Id leave negative stars if I could. read more

brought a vehicle to this business in March 2025. The vehicle was experiencing transmission problems. The shop diagnosed the transmission and informed me it requires to be fully rebuilt or replaced. Although no in-depth description was given to me as to why, given the price, I decided not to go forward with repairs. I paid for the diagnostics in full and had the vehicle towed back to my home. It wasn't long after I had the vehicle at home I noticed the entire transmission was missing. The engine was propped up via the flywheel with a 2x4 jammed ontop of the subframe. I have contacted the business countless times over the course of 3+ months. Most of the time it's met with admittance of wrong doing and a promise to locate my transmission. Since, the vehicle sits. Unable to sell it without a transmission, a huge waste of money to scrap it, and no core should I decide to replace the transmission myself. All contact I have made with the business regarding this issue is met with time wasting. I'm constantly being hit with the classic "we will call you back". I post these complaints as a last effort. If I am not made whole in a timely manner following these complaints, I will be filing civil suit read more

I don't know where to start. These people are liars and thieves. I brought my Nissan pathfinder for a transmission repair. When I walked in there was a lady that also brought her 2008 Nissan Altima for a transmission check. These people scammed her by telling her to leave her car with them and taking the whole transmission apart without letting her know. by the time she realized they had took her transmission apart, it was too late and they wouldn't put it together or even let her get the car towed unless she paid them $800 for taking it apart that she didn't even know was being taken apart. Eventually the lady paid them $800 and left. And it was my turn to have them look at the car and made sure they don't take it apart without informing me which they didn't. However, After I had already left their shop and got home I realized my 3 different colognes had been missing that I had in the center counsel of my car when I brought the car to them. When I contacted them again about my missing cologne they weren't showing much concern and told me they trust their guys and they checked their cameras which I doubt they did. Due to the lack of response, I eventually ended up going back to the shop to ask them about my cologne and I was shocked with the way responded to my concern. They were very unprofessional and rude. They laughed and my face and said they wouldn't help me or called me fishy but wouldn't show no footage. They weren't even ready to hear me out or talk to me (I was very polite with them this whole time). They kept lying to my face about my stolen items and kept telling me I'm lying. To top it all off there was this bald skinny dude with with a child brain questioning me why I had colognes in the car and why do I use colognes which obviously is nun of his business. they didn't try to investigate the situation and kept jumping around the fact that my colognes were stolen by their shop. These people are nothing but a joke. Avoid them at all cost it will cause you nothing but pain. They might act nice in the beginning, however once you get the job done by them and they are paid. Then they will show their true colors. They are very unprofessional scammers. There was Paul that didn't want to help. And this dude who's picture I attached to this feedback. This bald dude was the most unprofessional person there. He asked me why I keep my colognes in MY car smh‍. He's literally got a kid brain. read more

Continental Transmission - Transmission Repair Near Me - Buffalo, New York

Telling the truth! Had my 2013 Chevy Equinox brought to you guys, was told by "Nick" that I needed either a rebuilt transmission or it might have to be replaced and I was looking at anywhere from $3k to $4k in cost. I'm a Senior with limited funds so I asked for the vehicle to be towed back to me at a cost of $100. I just happened to sell the Equinox to a mechanic. He tightened six screws and the Equinox is fine! read more

Go see Greg! He'll get you up and running at a reasonable price and always with a smile!

Avoid taking your car here it will cost you a arm and a leg,and they will lie to you about parts that they put on your car. they will tell you that they fix things that they haven't fixed. My car was also damaged by them and they lied and said that I told them about the damages before I gave them my car. Yeah I told them about the damage that they did to my car. Then brought my car in and they banged out the dent and it still looks terrible, but told me that they didn't do it so why are you fixing it??? Lairs! I went to get a TMC replaced and had to come back with my car eight times for them to finally get it right just to find out that the cords and connectors needed to be replaced, and it's still not right! And here I am stuck with a $5000 bill in low quality work. These people are liars, and they take a vantage of hard-working people! read more

I had several issues with Continental . The one thing that is most disturbing is that I was told my car would be picked up from a repair shop to service a transmission continental installed, but It was not . I had several mechanics tell me to take it back to CONTINENTAL because it was a problem with the transmission. My vehicle was left at that repair shop for over 3 weeks . Every time I called Continental to ask about my vehicle I was NEVER told MY VEHICLE WAS NOT THERE , I was told that they would check on it..... and call me back , but they didn't call back. I eventually had to have the vehicle towed back to my residence. I reached out to the manager to explain what happened who stated they called ME , but this was after I had the car towed back myself. I usually never leave comments like this however this represents the integrity of continental. I must say the manager offered to look at the car again , but after the lack of honesty and customer service I declined, even after spending thousands of dollars to them, initially to replace my transmission. Please mechanic be careful because you will reap what you Sow..... read more

I took my Ford escape to Hertel. They put a transmission in it 5000.00. 10 months later it wouldn't pass an inspection the whole subframe was rotted out. So never take your car to the one on Hertel in Buffalo. They should have seen how bad the subframe was. so they screwed me big time. I feel they took advantage of me because I am a women. read more

Don't even think of going anywhere else ! Continental Transmission is a class act! Professional , trustworthy, and timely. Tom -Springville

On 6/6/18, I used AAA to have my car flatbeded to Mike Lehners Automotive at 46 Comet. AAA dispatched a truck, which was a Continental Transmission Truck. I told the driver, and AAA where to take it, I left a note for Mike in my car on what to fix. 2 days later I got a call from "Chris at the shop", assuming Chris was an employee of the shop I had said to take it to, I authorized the work. I went to Mikes to pick my car up, and it wasn't there. They had taken it next door, to the wrong shop, and left my keys, in the wrong drop box. So, not only did I pay more than I would have at Mike's, ($936 bill) now mike is out the money he would have made on the job. AAA is refusing to do anything, and so is Continental. I will be taking them both to small claims court in the very near future as they are both unwilling to rectify the situation. Update- this business posted my personal information on Facebook, I am not pleased. read more

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took my car there to fix the Transmission for 4000$ and when I came to pick up my car my splash shield and my engine cover was missing they said it was lost but it's been excuse after excuse and I still haven't gotten my replacement in 5 months read more

My transmission was replaced roughly 4-5 months ago, by Continental $4,000 I payed, and my truck is leaking tranny fluid.....2 year warranty, best believe I'll be calling monday!!!!!!!!!!!!!!!!, as far as im concerned they do not deserve the star i had to give them to post this review read more

Where do I even begin. Dropped my car off for an oil change and inspection. Realized when I got back in my car that they had not put the new inspection sticker in. Then later that day my oil light comes on. Thought it was just a malfunction but no, I took it to Manko's and they told me oil wasn't changed. So was overcharged for work that wasn't even done. Owner and staff are abrasive and rude, you call them out on their incompetence and they just double down on their lies and BS. Would not recommend this place to anyone, would give 0 stars if I could. read more

Total joke, ALL THE 5 STAR REVIEWS MUST BE FAKE OR DONE BY FRIENDS AND FAMILY AS THEY ALL SEEM TO START EXACTLY THE SAME! Spent $4300 To have my transmission replaced with BRAND NEW or so I thought and it lasted not even a year and I was stuck 7 hours away from home and had to JUNK my car for $250 when I called continental they told me it's a MANUFACTURED REBUILT transmission and not covered! Long story short these guys are a joke and scammers! DONT I REPEAT DONT TAKE UR CAR HERE!!!!! Anywhere else but these scumbags! My transmission was SHOT and another shop told me it was unbelievable that I had it replaced less then a year ago because it was GARBAGE AND I NEEDED A NEW ONE AGAIN! Had to take a bus back home and buy a new car because of there hack work or crap parts! read more

My employee took her car here in February for a rebuilt transmission. 3 months later the car stopped working on the ramp on the thruway. Because of the 1 year warranty she took it back there on May 14th. It is now 6 weeks later and she still doesn't have her car back. When they say they are working on it, we drive by and the car it parked on the side street. When they say it will be ready by the end of the day, it never it. And they never call with an update. We have to call and no one ever seems to know what we are talking about. Two of our guys have gone over there face to face, and still they continue to lie about the status. I think they don't make any money off the guarantee's so they work on the jobs they get paid for and forget about the rest. The are despicable! Stay away! read more

This place should honestly get no star I had brought my truck up there today to get the transmission looked at mind u I had went there cause I was in the area and it neeeded to be looked at . So they proceed to look at my vehicle come back tells me that it's leaking from the bell housing which ok .I'm no idiot been working on cars practically my whole life . Then he goes it's gunna cost about 4 grand like are u fucking high a 4l80 cost 2400 at the other continental that I usually go to .. These guys really ripping ppl off like that shame on you taking peoples hard earned money just so u have a nice new shiny dick for you to ride on. Please ppl save yourself the head ache and go to the location in west Seneca they won't rip you off read more

These guys did everything they could EXCEPT fix my transmission , 3 years later and thousands of dollars and my car has same problem

I purchased my 2018 Chevy traverse from Paddock and while still on warranty I felt there was a shift issue that was occurring . I brought it to the dealer and was told that unless a check engine light was showing they would check the car but charge me $140.00 to do so. I said I bought the car there but I reeceived the same service as a bull does to a cow. I then took the vehicle to Continental, they plugged in there scope and we went for a ride, all at NO charge. They located the problem and relpaced the 1, 3 5 drum which was a problem on many GM cars. They were courteous explained what they would do and completed the job. A few months later through no fault of Continental the valve became faulty and without any hesitation they replaced the valve and despite supply chain concerns did it in a timely fashion. Thanks to all the guys at Continental Transmission for a job well done! read more

nothing short of elderly abuse. my 86 yr old mother trusted this business to give fair and honest service. We paid over $4000 for a transmission. When the car was returned, my mother had to take the car back THREE times. We were lied to over a course of 9 days by Paul. Paul was very helpful up until he received our payment. On the 3rd trip back because of the repair not being done properly Paul lied to us everyday for 8 days. No follow up and lies on top of lies. My mom had to find a ride up to this business only to find her car sitting in the back. It wasn't being worked on, or out for a test drive or whatever. My 86 yr old mom sat there until they fixed what was supposed to be done with the initial repair. Why did my mom receive this type of treatment? the $4000 was paid immediately no hesitation or bad check. Beware of this location. I think I should report them to the BBB. What horrible service and terrible treatment of a senior citizen that trusted them at their word. Big mistake. I only hope her car doesn't need to be returned because its still not fixed. Shame on you Paul for your lies and terrible customer service to an elderly women that trusted you. Paul you are not a good representative of honest and fair service. read more

My car went in for tranny problems. told it would be done in 2 days, it took 2 weeks !and i had to keep calling them the whole time! Thwy didnt even fix my car, it came back with more problems! All the sudden i need a water pump! My car has never ever overheated. I get it back and the inside hood damper is soaked! And i had a flat tire as well! Then they send the biggest guy to get my car and drive it on the flat! I had to return the car again and it took a month for a part that shoulda been in the rebuild new! The car still is not fixed and is doing the same thing!!!! It is currently in the shop there now and i know i gotta call them because they wont call you! will update later. this is on hertel ave in buffalo. read more

Took my truck there for a transmission, was told 3 days. The truck sat there for over a month. After repeated trips back and forth to the shop, talking to 4 different people, all of which, knew nothing about the truck being there, I find it sitting on 2 flat tires in an over flow lot. They took half the money upfront with no problem, then it was a string of excuses as to why they didn't know anything about the truck being there. I was promised it would be inside as it had a broken window, and I find it in a lot a mile away from the store with no security. After finally getting it back I find out the tech took a filter off the fuel system to remove the xfer case, and never put it back in. The bolts are missing to reinstall the filter housing and the fuel lines were left hanging with one broken. I have owned a collision shop, and am an ASE certified mechanic. If not for health reasons I would have done this job myself. After calling the shop and trying to discuss my frustration I was met with more excuses. Never again! Stay away from this place. There's a reason why they are not a part of the continental family! read more

These guys are extremely unprofessional--Unreliable, never call back, have the car for weeks. I would urge anyone not to bring their car there unless they love being frustrated. read more

As a women it hard to avoid getting ripped off by car repair shops. I trusted them to take care of my car and my car wasn't properly serviced. My check engine light was and my car was diagnosed to be fix to fix that problem. My car was picked up 2/25/2022 and I didn't get my car back until 3/28/2022 just for the check engine light to come back on the next day. After getting a second opinion I was told that the problem wasn't fixed and they screwed u the car even more and I had to get more work done. I should be given a full refund because nothing was done. I know something like that will be a battle so Im just stuck without a car and the money i paid. Its not fair but they have my money and dont want to give it back. I wont recommend this place because of poor time and efficiency. Use at your own risk read more

i had continental transmission fix my transmission when it failed me. after getting my truck back, i felt that first gear was not working properly. i contacted continental and they asked me when i would like to bring it in. i took it in and they honored my warranty and i got my truck back within less than a day and a half and there was no charge and the truck ran perfectly. thank you continental. greg scott read more

I'm a business owner and this is hands down bar none by far the absolute worst business to ever do business with had three vehicles sitting there for over 4 months never did nothing always lied and gave me different stories what was going on took all the vehicles out to reputable shops I do not recommend these people to even put air in my tires absolutely the worst customer service terrible terrible terrible Twin City Transmission is by far a much better place to do business with Jeff is the best transmission guy in the business read more

Brought the car in, my parents car. These people were very nice and has nothing to do with them personally. It felt like they were really doing their best. Needed the car to take my mom to Roswell. And occasionally take my dad to the VA. Took the car in for a transmission leak, the gears were not working right. Paid to replace transmission lines. It worked great for one day. Then the car would hardly go into gear at all. Thank God it did not act up that first day I took my mom to Roswell. This was back in October 2019. Have not driven it since. My Dad won't let me take it back because it is worse now than when I took it in. The people there are wonderful but the car is dormant. read more

These people charge top dollar when it's time to charge but when it comes to service and time waited on work to get done is ridiculous they will have you waiting weeks. I have a vehicle transmission under warranty, I told them I use it for my landscaping business and need it checked out and fixed under warranty asap. They said Monday their tow truck was almost done being fixed and Tuesday it would be fixed and they would put me on schedule for a pickup of my vehicle Tuesday. Call Tuesday they say Wednesday for sure they will pick it up. And call me when they are 2 hrs out. Thursday 1pm comes no call nothing. I call and instantly get hit with bs. "Oh we're behind so far on work", our tow truck is broken, we're running with outside tow companies right now for our pickups. that should not matter. You guys being slacks shouldn't be everyone else's problem to deal with. And why did they tell me tow truck was to be done Tuesday and Thursday comes he instantly goes about saying the tow trucks broken and they are behind on picking up cars smh fucking completely unprofessional I'd rather get my money back and have a backyard mechanic do my work for me fuck this place a thousand times. read more

Update 07/14/2021 It has now been over 3 months and I still do not have the vehicle a new issue has been found with the timing jumping. I have been contacting other shops but due to payment I would have to wait until Saturday possibly for my contract to be terminated. I have missed my warranty mark on the motor due to the vehicle being in the shop for over 6 months. I am looking at options to to take this whole issue into small claims court. read more

My mom and her husband had the transmission on an older van go about 5 months ago. It was fixed here and they felt that the original experience was good. However, they have recently noticed problems and called to have it seen again because Continental promised a 1 year warranty. She said that when she originally called, staff was not friendly. They treated her like she didn't know what she was talking about because she is a woman and knows nothing about mechanical problems. After trying to tell her there was no problem, they agreed to look at it. Eventually they said that it needed two new sensors. She left the van to be fixed all day, and they ordered the parts. The next day when it was supposed to be finished they told her that only one of the sensors had come in. She told continental that she would come pick up the van until the rest of the parts had come in so that she still had a vehicle and would bring it back to have them both put in at the same time. Right after she hung up they called her husband (and not her, who they just spoke to) and told himthat it was all done. But suddenly there were other issues that needed immediate repair. It had broken transmission and motor mounts and was "unsafe to drive". They ended up bringing the van home to fix the mounts themselves. Summary: They were very dissatisfied with the service here. They felt that staff was demeaning and dishonest. They told one story to her and a totally different story to him. (Sexism?) After the initial problem was fixed something else randomly came up. (Why didn't they notice the mounts upon initial inspection? Seems shady.) They chose in the end to take their van home to finish fixing it (and have it looked at by a reputable mechanic) rather than deal with this place any longer. read more

DO NOT USE THIS SHOP!!! In March this shop replaced the engine in my truck. The check engine light has come on 4 times since the engine swap, and for one of them the ignition coil shot right out of the motor. Previous 3 times it was fixed it came back on within the week. This most recent time I have been getting nothing but the runaround. 2 weeks ago today I spoke to Greg who is the owner to set up a tow for it to be looked at. I was told that it would be picked up that day from the other shop it was located at. The next day I called to find out the status and they said it wasn't there and would ask why and call me back. Never called back. Next day I tried again and same thing, never picked up and no answer to why. I then went in in person and Paul who is the shop manager told me it would be taken care of that day and then call me when it's there, never did once again. I have called every day to find out what happened and each day they had no info and told me to expect a call back. Now, the shop that has my truck is holding it on storage fees that occured after that Monday it was scheduled to be picked up. Today I went in once again and was told that they reached out to their corporate office for approval to pay the storage to be able to pick it up, which according to them was denied. I asked for contact info so I could call, if they could show me any of their communication, even requested them to contact corporate while I was there all of which were denied. Basically said I'm stuck with it. I left and contacted 2 other Continental locations to ask for a corporate contact only to be told that it does not exist and that Greg, lied to my face and these exact reasons are why the other Continental transmissions are not affiliated with Greg's shop. Do not use this shop. They are unreliable and scam artists. read more

I brought my Chrysler 300 to get fixed at their shop and they had excellent customer service and they treated me really night I highly recommend them they are fair, honest, and straight up. read more

Worst business I've ever had. They took my truck didn't give great service nor was the communication between the shop superb I had to continuously call and hassle them to take care of my truck they kept it for over 1 month and kept telling me it was on the lift but every time I went by the shop it was in the back. The don't return calls and pick and choose when they answer the phone I will never be a customer here and no other continental Transmission wanted to go behind their work to fix it either. read more

Owner doesn't keep in contact. Provided bad timeframes. Greg told me "by the end of the day" multiple days in a row. In other responses to reviews the owner is listed as "Robin" But his name is Greg.. most likely another way of deceiving people. read more

UPDATE: After all this, they did a bad job on the clutch replacement ! I could not my vehicle into first or third gear after paying $900 for the repair. What a shoddy job! Would absolutely avoid this place. read more

As a new area resident, I approached transmission service with fear and trepidation. However, I read positive reviews of Continental and decided to give them a try. I am glad that I did. The service was good, timely, and I was made to feel important. I got a follow up call to see how the service was, and when I said that I still had an issue they were quick to fix it and give me full satisfaction. I would strongly recommend this business to anyone with transmission woes. read more