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    Contour Airlines

    4.2 (5 reviews)

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    Southern Airways Express

    Southern Airways Express

    1.3
    (53 reviews)
    0.0 mi

    Yesterday, 5/9/26, I experienced something that was humiliating, upsetting, and honestly…read moreunacceptable. I booked a flight with Southern Airways Express from Lancaster to Pittsburgh. When I arrived at the airport, I requested wheelchair assistance because I have Cerebral Palsy and need help with long distances and stairs that do not have secure railings. I was told they could provide a wheelchair inside the airport, but they could not help me board the aircraft. Staff explained that the plane required passengers to climb four steps that were secured only by rope, and they said helping me physically would be a "liability." I was then informed that because I might not be able to independently get on and off the aircraft during an emergency, I would not be allowed to fly. As a result, I had to cancel my trip completely. I later called customer service. Although the representative apologized, she told me I should have requested accommodations when booking my flight -- despite there being no option to do so during the booking process. I was also told I potentially could have been physically carried on and off the aircraft and that I should forward my concerns to their legal department. I checked the airline's website afterward and could not find any disclosure warning passengers with mobility disabilities that they may not receive boarding assistance or may be unable to fly. People with disabilities should not have to fear humiliation or uncertainty simply because they are trying to travel. Accessibility and dignity matter. I'm sharing this because others deserve to know before booking with this airline, and because situations like this should not continue happening in 2026.

    #1. Did not know I had to call for shuttle to be picked up at terminal D…read more #2. Took 30 minutes to place call and get picked up. #3. Driver would not head to drop off until the van was full. It's now 9:04 and flight was to leave at 8:50. He assures us the plane will not leave without us. Very frustrating way to begin a vacation!

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    Southern Airways Express
    Southern Airways Express
    Southern Airways Express

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    Lazy Oaks Resort

    Lazy Oaks Resort

    3.9
    (20 reviews)
    7.9 mi

    2.5 stars. First time to the white mountains. The grounds are pretty nice. There is volleyball and…read morea nice hammock and a little play set for younger kids 8 or younger. There are 2 areas to fish from. They have a Jon Boat, peddle boat, and kayaks that are available for free on a first come/first served basis but only during office hours 9-4pm. There is a bigger boat for rent but it was broken. There were lots of trees and shade which we liked. We stayed in the Ash cabin. It was not great. It is old. The "comfort zones" which we later found out were heaters were on and set to 80° when we arrived. It was very warm inside when we arrived and we didn't figure out until too late that we were turning the heaters down to cool things off not off. There were no manuals to help instruct us on temperature control and we had to text the after hours number to get help. It took 2+ days to cool this place down. They encouraged us to open windows at night but not many of the windows (none upstairs) had screens. There is no cooling unit upstairs but they brought us some box fans which didn't help much. The plumbing upstairs was slow and had to be snaked because the sink wouldn't drain. Fridge took some time to cool down but then worked fine. Couches are worn and you sink down into them. We read that every cabin has a fireplace but ours didn't which was disappointing. There was 1 smart tv. We tried to log into Disney but someone else was already logged in. Tried uninstalling and reinstalling but then the TV needed a pin that we didn't have. WiFi worked well. The kitchen was clean and had what we needed. The blinds are dusty. We probably wouldn't stay here again unless there were some significant updates.

    This is a beautiful and enjoyable place to stay! The cabins are very cute and clean. Gorgeous lake…read moreview!! Very well managed. We enjoyed a 3 night stay and are looking forward to visiting again. Very peaceful and everyone is so friendly and the resort is dog friendly which is a huge plus!! Nothing but great things to say! Thank you for a wonderful stay!!

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    Permanent resident
    Permanent resident
    Clyde watching the sunrise
    Clyde watching the sunrise
    Sunrise over Rainbow Lake

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    Sunrise over Rainbow Lake

    Contour Airlines - airlines - Updated June 2026

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