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    Controlling Systems

    4.5 (161 reviews)
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    9 years ago

    They called before the appointment and were on time. The technician was professional, knowledgeable, and solved the problem with our a/c.

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    Page 2 of 5

    Ask the Community - Controlling Systems

    What steps should I take if my HVAC system is not providing sufficient heating or cooling?

    Something may be wrong with your system and/or your system is undersized for your home. Either way, I'd have a professional look at it and diagnose whatever may be the issue.

    Don’t See Your Question? Ask Away!

    Review Highlights - Controlling Systems

    Huge shout out and thanks to Gus great attitude awesome personality willing to go above and beyond.

    Mentioned in 30 reviews

    Read more highlights

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    Photon Brothers

    Photon Brothers

    (67 reviews)

    The whole process of adding solar and a Tesla battery has been extremely friendly and efficient…read moreexcept for 2 things: getting the city inspector out and getting Xcel to jump through all their own hoops. Photon Brothers have been great but if I were them I'd be totally nuts dealing with those 2 entities. Get yourself ready for a months long process but not due to Photon Brothers-they've been great and communicated well all along

    My experience with Photon Brothers has been nothing short of infuriating. I want to be absolutely…read moreclear so nothing gets lost: the communication, customer service, and basic professionalism I received were shockingly poor, and I deeply regret choosing this company. Photon Brothers wasted 6 months of my time and cost me roughly $17,000 due to their negligence. I repeat, DO NOT UNDER ANY CIRCUMSTANCES CHOOSE PHOTON BROTHERS. There are many solar companies out there, take your business elsewhere!! This is a company that puts customer service LAST and will throw you under the bus and leave you hanging the when issues arise and they need to do something that inconveniences them or impacts their bottom line despite contracts, written and verbal promises and basic honorable/professional business norms. Our family moved into our new home in June and immediately began comparing solar proposals. I ultimately chose Photon because Sam Johnson (senior sales rep) appeared knowledgeable. I was explicit with Sam about the type of roof and shingle I had--I even sent him the official documentation from the roofing company detailing the type of roof and shingle. He assured me multiple times that Photon could handle it and told me he had built extra labor costs into the contract for exactly that reason. We signed a contract and approved financing. Then came the site visit with the installation supervisor, Drew Perry. I was on the roof with Drew as he inspected everything. He told me directly that the roof was suitable and we were "good to go." Every step of the way, Photon reassured me the system would be installed before year-end so I would receive substantial expiring federal tax credits. Throughout this process, I repeatedly checked in with the project manager, Kaitlyn Martinez. Responses were rare, slow, and unhelpful--but when she did reply, she also confirmed everything was on track for installation before year end. Install day--November 24--was when it all fell apart. Only that morning did the installation team realize they had completely overlooked the shingle type and couldn't install the system, even though I had disclosed this upfront and even though their own supervisor had inspected the roof in person. The install crew told me they messed up and would make it right and still get it done before year end. Kaitlyn (project manager) called--one of the only times she ever did--and assured me there would be no added cost and they would still complete the project by year end, I was reassured again that they would uphold the contract and their promises. That turned out to be untrue. After several incredibly frustrating conversations with Sam and co-owner John Johnson, where I had to constantly call them for updates, I was finally told that Photon would NOT complete the project at all. They openly admitted they made the mistake but refused to honor the contract or their repeated promises because it would cost them more in labor. John specifically told me that--even though the error was entirely on their side--they were not willing to take the financial hit to fix it and I was just out of luck. They refused any sort of compensation for my lost time and money. John initially tried to blame me because I had a difficult roof, then blamed Drew Perry (instillation supervisor), then blamed his Ops team then just told me verbatim "construction is difficult" and I need to understand that, so too bad for me. As a result, I've lost more than six months of time and a ~$17,000 tax credit, all because Photon Brothers failed to do their job, failed to communicate, and then refused to take responsibility for their own mistake. Based on my experience, I would strongly caution anyone considering this company. They overpromise, underdeliver, and when their internal failures come to light, they deflect, delay, and ultimately leave the customer holding the bag. I cannot recommend them under any circumstances.

    Apollo Energy

    Apollo Energy

    (36 reviews)

    I cannot say enough about Apollo Solar. They installed solar panels to supplement our existing…read moresolar panel array. From the first encounter to the final switching on of our system, they provided incredible service. Communication was outstanding. When I called or emailed questions, I got an immediate and thoughtful response. I was kept informed about the progress on the installation every step of the way. The Apollo staff made sure to expedite the installation so that I was able to take advantage of tax credits. I had difficulties with Xcel billing for the system installed previously and Collin and Chris went above and beyond to help me sort out the billing problems even though this was unrelated to their installation. The onboarding process was seamless, and I was provided with all the information needed to switch on the monitoring system. In sum, our experience with Apollo has not only been positive, but it has also been the best service experience we have had with any contractor with whom we have done business- ever! I highly recommend Apollo to anyone contemplating a solar installation.

    Our solar system was installed July 2025, and every step of the process was excellent with Apollo…read more Their initial proposal was exactly what I needed, their designers worked with me to ensure the system was exactly what I needed, the price and interest rate were too good to beat, they handled all logistical details with Xcel Energy, the install was fast and professional, and their customer service staff were amazing at communicating when things would happen and answering my questions. I've already referred one family friend to them and will do the same if anyone else I know wants to go solar. Highest possible recommendation.

    Davey Heating & Air Conditioning

    Davey Heating & Air Conditioning

    (279 reviews)

    University, Southeast

    Great company!!! My furnace stopped working on the first…read morereally cold day the year. I called Davey about 4:00 PM that day, knowing how late in the day it was and spoke with Dorothy. I asked to have a repairmen sent out, thinking it would be the next day. She asked a few questions about the HVAC system, age, etc. and said, "We can't get anyone out there today but we can probably fix the problem over the phone." After assuring me that if we couldn't, she would send someone the next morning, she spent over half an hour walking me through a few checks and procedures and we got the system up and running. So something I thought was going to cost a few hundred dollars or more, cost me nothing, because she wanted to save us a very cold night and the possibility of pipes freezing. Wow! A company that shows incredible integrity and professionalism, and really seems to care about the people they serve! This was the first time I'd called Davey, but their number is now in my phone and will be my first call in the future. Thank you, Dorothy!!!

    It's been a little over a year and after speaking with two other HVAC companies, and making calls…read moreto some of my friends in the business, and with a ton of home remodeling experience under my belt, we discussed this at the house and I was prompted to write this review. We had a water leak in my twelve year old 96% efficient Amana furnace and I placed a call to Davey. Dorothy was very courteous sent out her son Junior to look at what was going on. He told me he was going to condemn my furnace though there was no signs of aerial contamination. I told him I'll go out and buy two expensive meters and they both showed ZERO contamination! Ok, Junior then said the furnace would be covered under replacement warranty as the heat exchanger was cracked. He talked to the local dispatcher and they had a unit in stock. I was then told by Junior that it would cost me THIRTY FIVE HUNDRED to get the job done. I was flabbergasted at the price! This was for labor! Unbelievable! Ok it was winter and cold temps needed to be handled so I told him let's do it. Junior returned and started installing all the while informing me that it would cost me another EIGHT HUNDRED! I told him no way! Mind you, my old unit was removed and brought downtown. He called his office and they backed off on the additional eight hundred. I left Junior alone and he put together the new furnace and installed it! It was not straight, not plumbed and he left after the furnace was running. I called Dorothy and COMPLAINED! She sent Senior out and he straightened things out. The inspector came by and failed the inspection. Senior came out again and touched up all the work. Senior had to come by a third time to rewire the condensate pump... to code! That final time he came, I could tell he was PO'ed at returning and never said a darn word to me. No respect at all! Bottom line, I was ripped off to high heaven. Thirty five hundred... for the work done? Maybe they get this from other uneducated customers but the unit was under warranty, the whole installation with labor should have cost me $2000 at MOST! I found an unbelievably reputable HVAC and they have so far treated me with respect and professionalism especially when it comes to pricing and top notch customer service. Just had to share this with potential customers here in the area.

    Controlling Systems - hvac - Updated June 2026

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