We recently rented a scooter for my wife from the Convalescent Aid Society, and I can't say enough good things about the experience. The rental was free of charge, which was such a relief, and the entire process was incredibly smooth. The online application was simple and easy to complete. And we were able to pick up the equipment next day itself. The onsite staff is helpful and knowledgeable to walk you through the equipment as well. I Highly recommend the Convalescent Aid Society to anyone in need! They're doing a tremendous job to the society! Thank you again! read more

Service from this organization is spectacular. When insurance fails you and doesn't give you any form of mobility during an injury the CAS delivers. All staff are kind and make reserving items so easy. read more

Convalescent Aid Society - Knee Scooter! - Mobility Equipment Sales & Services Near Me - Pasadena, California

How blessed to be able to borrow a peds wheelchair for our sweet grandson. Having this small wheelchair has made getting around at school possible after breaking his tibia. While he uses crutches too... getting to classroom from parking lot is manageable for him now. Also safer from other classmates rushing past him the hall way. CAS is definitely a lifesaver read more

If you have a family member, a friend, or you have any mobility concerns, I highly recommend the convalescent aid society. We filled an application online and were approved to borrow the next day. It's very easy to setup a pick up time, make sure you have the required documentation during pickup. You're greater at the door and given a walkthrough on the product you've selected. You get to borrow it for six months and from my experience, it's been a total game changer. We borrowed a wheelchair, It's easy to maneuver. It has helped when traveling to want to doctors appointments and other errands. Thank you, convalescence aid Society. read more

Awesome help! Had a stroke and needed some rehab equipment. CAS provided a hemi walker, a bed rail, and a rolling bed table. All free of charge for as long as I need them. Can't say enough about this place. If they have it in stock, they will provide it for you. read more

CAS has gotten better and better over the years. I have used CAS as a caregiver for friends and my own parents. The quality of equipment is fabulous and staff is very professional. Kudos to CAS. read more

I am currently renting a knee scooter for a heel tear and am not able to use my foot. Everything was great as far as ordering online and the staff was so kind and even loaded the equipment into my trunk. Very sweet staff. My only issue is their hours are terrible. I work full time plus im a Navy Reservist and had to take off work to accommodate their hours to pick this equipment up. Also, the locations are far and there are only two. If I were to buy the knee scooter, they are expensive and then id be stuck with it unless I found someone to sell it to. So I would say be more accommodating with people trying to work through their injuries. Make a day where you are open late or a half-day Saturday mornings. Other than that, I am thankful they offer loaner equipment for people like me that need it for about 6 weeks. Also, they take lightly used equipment in as a donation to use for others. read more

Easy to donate. You just need your drive up and they will come to your car. Make sure to know ahead of time on their website what you want to donate. They take only limited equipment. read more

Excellent customer service! Approval is quick and easy and person outside loading is great

This assistance is a life saver. All of the expenses of illness are so high it is such a blessing to have this kind of help. We all need help at sometimes and in a world of high cost of health care this is amazing. Thank you. read more

Stopped by on my way home from the Pasadena Kaiser, which is conveniently located across the street, and couldn't believe the wonderful deals. Full to the brim with a variety of pre-used clothing and other items. I bought some high end bags and shoes. Loved the ambiance and the volunteers were very nice and accommodating. read more

Thank you for providing this much needed service for those in need of it. It was easy to place my order online. I borrowed 4 items and staff was so helpful, efficient in bringing out the items to my car. I returned 2 items that I no longer needed and was a quick drop off. They also followed up to make sure the borrowed items are working out well or need support. I am so grateful for this organization and what they are doing for the community. read more

Amazing nonprofit that's been providing people with free loans of medical equipment for over 100 years. Doesn't matter your income, age, medical condition or insurance. As long as you live in San Gabriel Valley or San Fernando Valley, they'll help. Just go to their website and sign up. They were a lifesaver when my parents needed hospital beds, wheelchairs, walkers, commodes, shower chairs, etc. I can't say enough good things about them! read more

How in the world do they do it? Providing Medical Equipment to the community at no cost. We have been so appreciative of the work the Convalescent Aid Society does and the products we have had the pleasure to use. A BIG THANK YOU to the Convalescent Aid Society and all their employees for what they do and who they are ! ! ! read more

We recently rented a walker-rollator for my mom from the Convalescent Aid Society, and I can't say enough good things about the experience. The rental was free of charge, which was such a relief, and the entire process was incredibly smooth. The online application was simple and quick to complete, and pickup in Burbank was just as easy. The staff was kind, efficient, and clearly care about helping people stay safe and independent. The walker-rollator has made such a difference for my mom--she's able to move around on her own again, and that peace of mind is truly priceless. I'm so grateful for this organization and the work they do for families like ours. read more

After a foot injury, I went to the Convalescent Aid Society to borrow a scooter. The society was nothing but nice and streamlined the process. All I needed to do was sign up for a time and be there for a quick pickup. Thanks again for all of your help! read more

Incredible organization. I was able to obtain (at no cost!) a walker, commode and shower chair for my wife as she recovered at home from a major surgery. The application process was easy and the pickup was a breeze. I was even able to call and add a piece of equipment to my application after I submitted it with no problem. Highly recommended for anyone in need of their services. In a better world, this is how all health care would be. read more

The Convalescent Aid Society (CAS) was established in 1923 and has been providing local communities with free rental on in-home and durable medical equipment. I first learned about the CAS from a case manager from a local hospital and I only wish I knew about this much earlier. [Eligibility]: Anyone regardless of financial status (mostly seniors and disables but also work for young people with broken arms/legs) can sign up and rent free medical equipment as long as they meet (1) residency/location requirements - must be living in the greater Los Angeles area, (2) two additional contacts on top of the person who will use the equipment - responsible party aka co-signer [an additional person responsible for equipment] + additional contact [someone else who knows the client, but who doesn't live at the same address]. So the applicant will need to obtain address, phone number, and email address for both additional contacts. Once the free equipment loan application is submitted, the CAS will review the application and send a text link/email to schedule an appointment to pick up the desired medical equipment. [Medical equipment]: Please note that all equipment are subjected to availability. If they are available, then the website will say "In stock". If not, then the website will say "Waitlist Available". Medical equipment include: bath chair, tub transfer bench, hospital bed (therapeutic foam mattress not included and not free - $260 per mattress), cane, crutches, bed rail assist, exercise peddler, IV pole, over the bed table, patient lift, transfer board, toileting aids like commode & toilet safety frame, knee scooter, front wheel walker, rollator, wheelchair, and wheelchair ramp. The CAS also sell certain items like bedding in a box, commode pail liner, fitted sheet, and hip kit (Long-Handled Bath Sponge, Polyethylene Stocking Aid, 26" Folding Hand-Held Reacher, Plastic Shoe Horn, and Black Elastic Shoe Laces). [Pick-up]: The approval email will tell the applicant to bring the applicant driver's license and co-signer's license as well as proof of residence (utility bill like electricity, gas, and water - if these documents are not available then bring the rental contract). For my 1st time visit, I came here 10 minutes ahead of scheduled time and I realized visitors cannot enter the building. Visitors MUST park and wait in the designed parking lot behind the building. I told the staff about my appointment and the staff only checked the applicant's and co-signer's licenses (first time visit). The staff didn't check other proof of residence like utility bill. However I only brought driver's license for the applicant on my second visit (the applicant didn't come in person this time) and I was still able to pick-up additional medical equipment without an issue. [Rental duration]: Each equipment rental lasts 6 months and the CAS will send a text message or email on renewal notice. There's no time limit on how long the applicant can hold onto these medical equipment as long as they continue to submit renewal notice every 6 months. [Return/Donation/Repair]: No need to set up an appointment for anyone who's returning or donating or repairing the equipment. If the staff can't fix the equipment on the spot, then the staff will replace the equipment for free. This is simply an amazing free service and one of the best hidden gems for anyone who cannot afford to buy mobility equipment. In addition, some of injuries are short-term and it just doesn't make sense to buy a brand new wheelchair or walker. read more

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This has been a wonderful experience for my mom. She needs a hospital bed at the assisted living apartment she lives in. They delivered and installed a fully functioning bed that has made mom's life so much better. What a wonderful service!! read more

Bariatric shower chair works well. Thank you for your generosity. Your charity helps so many people.

I had a new wheelchair and a piece broke off so I found out about CAS and I got another wheelchair to borrow and gave my wheelchair so I hope that you could fix it and lend it to someone else. Thankfully it all happened within a weeks time. read more

We are so grateful for this organization! Since my mom's mobility has declined, we have been able to get loans of multiple equipment to aid her in her daily life. Equipment we picked up has been great quality and staff has been helpful. read more

I have been aware of this organization for decades since the time my mother needed equipment. We started her with a cane, then a rollater. The process was easy and painless. I recently had foot surgery and was in need of their services myself, but found after making a drive to their office that their policy has changed since covid. I went on a Saturday, but had to wait till the following week after applying online and getting approved first. Not being able to get equipment same day was disappointing, and setting up the online account was a bit of a hassle- getting all the required info necessary, but otherwise, everything afterwards was quick and easy. Thankfully I also had a friend that was willing to be a guarantor. I'm not sure what happens to people that don't. All on all, I'm grateful for this organization and all they do. They do a great job! read more

My son recently had a stroke. I needed a wheelchair to get him to his medical appointments. A friend and relative suggested Convalescent Aid Society. The application process was simple. The wheelchair is on loan to me for six months. If he needs it longer which hopefully he will not, I can extend the time. The person helping me when I picked up the wheelchair was very kind. I showed proof of residency at my address and ID. I didn't need to get out of the car. I opened the trunk, and he placed the wheelchair in. Thank you Convalescent Aid Society. One less worry for me. read more

Easy drop off area Friendly people Easy to get needed equipment We are lucky to have a place like this read more

Very easy to pickup all your medical things, wheelchair tolite items, shower chairs and am sure other items to! Just make sure you donate to keep this fantastic place going! read more

This place is great. I am grateful for equipment and support staff that made this a smooth and enjoyable experience.

I have used them several times in the past for equipment for my grandmother before her passing and now having to use them for myself while I recover from an accident. The process is very easy and very quick. I always recommend them to those in need of medical equipment read more

Providing free loans of mobility equipment is a wonderful service for the community. The staff are friendly and efficient. The walker I borrowed is a great help for my recovery from knee surgery. read more

I don't know what I would do without the convalescent.Aid society. They have come through greatly for me.Allowing me to loan out a wheelchair while I recover. If I was to wait for workman's comp. I would still be waiting for one. Thank you again. read more

Very quick process to request and set an appointment for pick up. Really a lifesaver so you don't need to purchase equipment you only need for a few weeks or months. Wonderful service. read more

Easy pick up. Very accommodating. Friendly helpful people. Thank you so much fir the loan of equipment. read more

I am ever so grateful for the services that the Convalescent Aid Society. My grandmother had a fell that led to a fracture in a spine. During her recovery period, she needed durable medical equipment, and the Convalescent Aid Society provided a free means of obtaining the equipment she needed. The application process online is very easy, and within a week of submitting, I was able to obtain a shower chair, toilet seat raiser, and even a fully electric hospital bed! Everything was free except for the delivery fee of the bed, which we didn't mind at all because the Society even came to our home and set the bed up for us. All the staff are friendly, and even when there were minor issues with the bed, they came to our house to repair the issues so quickly. The CAS was our help in my family's time of need, and I hope they can continue to offer their services for years to come! read more

Application on line was fast and efficient ! Staff were helpful. Able to get a wheelchair within 24hrs of my application. Equipment was clean and new. Thank you ! read more

Convalescent Aid Society - Mobility Equipment Sales & Services Near Me - Pasadena, California

Everything went well. People were nice and well informed. Item was ready to go upon arrival. Been using them for years and highly recommend their service. read more

They wasted our time. I went to pick up items that were reserved for someone who is bed ridden and asked me to pick them up. I had screen shots of their ID and utilities but that wasn't enough. Obviously they couldn't be there and they said they couldn't give me the items. I ended up buying them for them because they needed help ASAP. I have picked up items before with no problems so it was ridiculous. I understand there are rules, but sometimes I think they should be a little compassionate with the situation. This person just had a stroke and couldn't be there in person. They said they needed the actual original ones and them present. read more

This is an amazing organization! Wish I had found it earlier when I tore the ligaments in my ankle. I spent hundreds of dollars on a knee scooter rental. My son tore his Achilles tendon and was loaned what appeared to be a brand new knee scooter by Convalescent Aid Society. Easy to rent and pick up. It has been invaluable! Thank you Convalescent Aid Society! read more

People are friendly and helpful and load equipment. Equipment clean and in good condition. Returns were easy. A little confusing choosing what I needed and making a reservation for pickup. I didn't see anywhere it said that a reservation was needed so I didn't have one. Fortunately I was able to get an open spot. Figuring out where to drive in was also confusing but easy once we went around the back. Recommend highly if you need medical equipment--and if they have it. They need to specify that appointments are needed and make the website easier. read more

I am truly pleased and greatful to this society. I am 51 years old, pending surgery soon for a total hip replacement. It has gradually become more and more difficult to walk, and sometimes I feel it kinda goes out. So a cane was not cutting it anymore. However, purchasing equipment that I can't return didn't make sense either. Knowing that I will recover after surgery, and no longer need it. So being able to use this walker temporarily prior to, and after surgery in recovery is exactly what I needed. The facility is very nice outside the building, and employees are kind. Most importantly, the equipment was spotless, worked perfectly, and looked new. For my 1st time using this company, I'm definitely passing the word. Especially now days with so many people in need. Thank you for this wonderful idea ! read more

Friendly helpful I've used them M before, but this time my back-up person needed to give driver's license info and I wasn't willing to ask her for that I would have put a refundable deposit Just can't ask my friend to share info read more