1. Convalescent Aid Society

    1. Convalescent Aid Society

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    Pasadena, CA

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    Convalescent Aid Society

    4.7 (370 reviews)
    Closed 9:00 am - 4:00 pm

    Convalescent Aid Society Photos

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    Knee Scooter!
    Daniel F.

    Service from this organization is spectacular. When insurance fails you and doesn't give you any form of mobility during an injury the CAS delivers. All staff are kind and make reserving items so easy.

    Truck (Apr 2024)

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    1 year ago

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    1 year ago

    I was able to borrow a light weight wheelchair for my mom. Everyone I dealt with was helpful and nice.

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    9 months ago

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    3 years ago

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    2 years ago

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    2 years ago

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    9 months ago

    Great organization. Very accommodating and extremely helpful. Equipment that is loaned is in excellent condition.

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    1 year ago

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    2 years ago

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    2 years ago

    CAS has been more than supportive with equipment. Their supplies are always clean and in great condition

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    Page 2 of 10

    Convalescent Aid Society Reviews in Other Languages

    Ask the Community - Convalescent Aid Society

    Is there a similar service for the Fontana, CA area that you know of?

    Are you still taking donations for packaged diapers despite covid?

    Thank you for asking. Unfortunately, we no longer accept medical supplies like diapers, under pads, and gauze. Please call our office and we can provide you a list of other resources where you can donate your items.

    The number listed says it has been disconnected. Is there a new contact number?

    626-793-1696

    View All 4 Questions

    Review Highlights - Convalescent Aid Society

    Great place to get medical equipment especially if your health care provider doesn't supply you with things.

    Mentioned in 48 reviews

    Read more highlights

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    People searched for Mobility Equipment Sales & Services 525 times last month within 15 miles of this business.

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    MobilityWorks

    MobilityWorks

    3.9
    (35 reviews)

    I had to come back here because the manual rear entry ramp of my van was stuck and I couldn't get…read moreit the ramp down. A major problem as this is how I transport my son. Luckily he takes the bus to/from school so I had some time to get it fixed before he got home from school and potentially need it in the afternoon. Hubby called in the morning to see if they could look at it and they said I could bring it in. I immediately headed over and they were able to fix the issue fairly quickly (one of the parts came off) and didn't charge me an arm and a leg. Yay! They have coffee/tea and snacks to munch on while you wait. The entire staff is all friendly and Steve C. (He originally helped us with our van conversion) is still there and is as awesome as usual, we were able to chat and catch up. Ask for him if you are in need of an accessible van!

    Worst customer service... I need a wheelchair van for my elderly parents to move them. It didn't…read morematter the amount of cost. I just wanted a good sized van. I tried to find pictures of the vans and couldn't find them. I decided to chat online and the chat online does not work. So I decided to call, and got nothing that was helpful. When you want to have a safe car to drive your elderly parents and want to be able to take it for a month it is important that customer service listens to your needs. I was told that only under certain approval would I be able to get a car delivered to the John Wayne airport in Orange County and that I would have to make a trip to the Pasadena location to get a van. In addition to getting a possible approval, it was gonna cost me an additional $300. No, thank you... All I wanted to see was the fleet of vans and consider the company for the month of August. Nothing... don't care to ask simple questions and get complicated answers.

    Specialty Medical

    Specialty Medical

    4.7
    (57 reviews)

    Doug was very helpful and kind, he went out of his way to help me…read more I would definitely use this company again and highly recommend them to anyone looking for reliable service. Sandra Garcia

    On February 10, 2026 I went with my father-in-law to Specialty Medical to purchase an electric…read morewheelchair. I was the one communicating with the owner, Doug, during the visit and he even texted me the receipt directly while I was standing there in the store. Within a day or two, around February 12th, we decided to cancel the order. From that point forward we spent weeks calling and trying to get a refund. On March 12th I texted Doug again regarding the refund. Screenshots of that conversation are included with this review. In those messages he discussed giving a partial refund and repeatedly asked that we remove the review. On Friday March 13th I personally went back to the store and picked up cash from Doug in the amount of $2,355. Even then the full amount was not refunded despite the order being cancelled almost immediately after the purchase. After I posted my original review about the experience, Doug began calling and texting me asking that I delete it. I have included screenshots of those communications so people can see exactly what was said. Doug also replied publicly to my previous review claiming that I was not a customer of the business. That is not accurate. I was present in the store during the purchase, communicated directly with Doug, received the receipt from him by text, and I was the one who returned to the store to collect the refund. I have also included screenshots of the original review that was removed. People rely on reviews when making important decisions, especially when purchasing medical equipment. Because of how this situation was handled and the communication afterward asking that the review be removed, I believe it is important to share my experience so others can make informed decisions. All of the statements in this review reflect my direct experience with this business and the communication I personally had with the owner. Supporting screenshots have been included for transparency.

    Convalescent Aid Society - mobilityequipment - Updated July 2026

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