Great service, happy staff, incredible coffee/beverage menu & the best ice cream ever!read more

Don't let the long line scare you off! It moves fast and trust me it's worth it!…read more The staff who work there are always kind, friendly and helpful. The heartbreak drink is my favorite minus the energy portion and substitute with lemonade! The white mocha fantastic. My kids and I love love love this place! If you are in a rush Stay away during the morning classes start at the college because the wait will be a little longer but totally worth it!

I felt like the employee at the drive threw was rushing me,,and when I ask for cool whip on my…read moremilkshake,,they put a dot the size of a quarter,,,not happy!!! what happened to customer satisfaction,,,

I went and got a blizzard today and I when I got to the window a employee named Jesse was the…read morerudest person I've ever met in the customer service industry. When asking me if I wanted my receipt after hearing my response of yes he kept saying no louder than me repeatedly. After this when he was handing me back my card he kept pulling it back before I could grab it and it felt extremely targeted.

Before I begin this review, it should be said that this place is now Scoop Dogs Creamery, so name…read moreshould be updated. On vacation in Tennessee, this is a place a brother of mine took me to. Here, he got the Cookie Mint Milkshake and then mine was their White Chocolate. Gotta say, it's a perfect treat for a hot summer day. And the prices ain't bad either. Two milkshakes for less than $11 is cheaper pricing than I'm used to, but can't complain. You can also pick up a free Bible while you're here. No complaints about anything here, and the service is good here, and very peaceful. For mountainous Tennessee, this is as good as it gets.

We went to Scoop dogs twice in hopes that each experience would get better and well it hasn't…read more First visit was a Saturday night and the hot fudge machine was broken, no cherries for sundaes and ran out of whipped cream. The ice cream it self was really good. Went back on a Wednesday, no dipped waffle cones available, hot fudge machine still broken, still no cherries. Ice cream was good. Ways to improve Ensure that ordering is done timely to prevent dissatisfaction of customers At time of opening have staff start before noon to ensure there are dipped cones available. The good: The Ice cream is fantastic so you don't need to have waffle cones or sundae toppings but if you have it on the menu make sure to have it in stock and readily prepared.

I've driven by it a few hundred times. I remember TCBY. Scoop dogs? Is they some sort of "we can no…read morelonger use TCBY" option? No, Dog, this is Scoop Dog's. If you don't get the hint from the line inside and in the drive-thru, let me just tell you, you're probably gonna wait. No biggie, Dog. It's well worth it. Unlike some places, Scoop Dogs serves a decent portion in a cup or cone, or as a shake. The ice cream is tasty, too. Prices are reasonable. It's a nice change from a TCBY. Try it.

Recently checked out this ice cream store with my wife after we checked out the Vietnamese place…read morenext door. This place featured a general selection of ice cream flavors. Stay out here was very friendly though they were pretty young too. The store was pretty quiet too but the selection of ice cream wasn't too bad at all. If you are curious about the flavor they let you sample the ice cream. They even have only one non-dairy flavor for those that are particular. There are a couple of gluten-free flavors too. I do enjoy that it's open until 9pm. Overall, I thought it was a pretty average place for an ice cream store.

This is the dessert place you crave every week…read more Our favorite day to come is BOGO on Tuesdays. Buy a scoop get a scoop free and a cup or cone. Wednesday or think is banana split day. Clean dining area with tables and chairs for indoor dining. A couple benches along the wall for outdoor dining. Both Hershey and Blue Bell ice creams are served here. Many choices, many flavors. Just tell them what flavors you want and they will give you samples if you can't decide. They put your cones in a holder by the cash register where you can also find your cups lined up and ready to go. Quick service gets you in and out.

THIS PLACE IS INCREDIBLE. We drove around trying to find an…read moreice cream spot on this 80° day. Saw this on the side of the road and immediately turned around. Such a cute place. The flavor options are amazing and the fact that they have rainbow sprinkles for my son's ice cream really made his day. It took a pint home. I have nothing but great things to say about this place. The ice cream was amazing.

It has no flavor grocery store ice cream puts it to shame. Way too expensive too. Old woman running…read moreit is extremely rude and hateful!!!

The best ice cream around! Many flavors to choose from. Hershey's brand ice cream is heavenly!read more

Drive "thru" ice cream woo hoo. A line of about 6 cars but it went fast and service with a smile…read more Tried the hot fudge brownie sundae and mint chocolate chip!

As far as chain burger joints go, it's one of the best. The selection is vast and the drink…read moreselection is incredible. The shakes are a decadent desert all their own. The smashburgers are my go-to burgers from this place.

After waiting 10min for the 1 car in front of us to order, it was our turn to order. Guess what, "…read moreplease wait" for taking our order. 10min later and repeatedly trying to get someone to take our order, we just left. Horrible service.

Service always good. Ice cream Is delicious including…read moredifferent options for toppings, cones, shakes, and even purchasing milk there as well. I got to all locations when I am close by.

It was storming so we didn't get to eat the ice cream outside but the drive thru was fast. We also…read moreordered a kid cup, chocolate shake. The service was great and both girls were extremely nice!

Always go to Pal's for the Big Pal with Cheese, Fries and a Sweet Tea when in Greeneville. Wish we…read morehad one locally.

Cheddar Rounds - remember that Wendy's commercial where they said, "Where's the beef?", well I have…read morenow tried the famous Cheddar Rounds and I am asking, "Where's the cheddar?". Cheddar should not be the first word in the name of this item as there is so little. A better name would be, "Bit O' Cheese" as I could only find a small bit of cheese in the round. I am not impressed, so I am confused why people line up for them. I had a bacon biscuit that was ok and the gravy biscuits were ok. The food was not hot, it was warm if that. I will not get up early again for a Pal's breakfast!