I ordered a 2 hot dog tray and my hotdog was just placed in the bag open to the elements. I originally wanted my hotdogs all the way because every time I've ordered them they've came that way but the person taking the order says they come plain... Ok so if you know what way I asked for it just give me what you know I'm referring to. I also ordered cajun fries which have nothing but salt on them. I also got a huge tea but i saw it was extremely clear in color only to find out it was dirty sugar water. Not to mention how we were rushed to order in the drive thru which i now see is a common problem at this location. read more

Cook Out - Burgers Near Me - Greenville, South Carolina

The girl that took my order was seriously so rude. rushing me with my order when i wasn't even done ordering . tried to give me both of my milkshakes at the same time when i was far. read more

Worst cook out in the area for sure I ordered a burger tray and when I was eating it I noticed that what was in my mouth was a nasty twist tie not a burger :( chicken quesadillas were cold and the chicken in it was inedible. Milkshakes are always okay. read more

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To start with the good, the food was great, fresh and hot. But the service wasn't as good. I came through the drive thru and when I got to the window, the man taking payments didn't read me my total, repeat my order to make sure it was the correct one or give me my receipt. When I was handed my milkshake and food, I asked him if that was all, he didn't hear because he was occupied with something else, he then said yes and I drove away, then remembering that I never got the drink that I ordered. read more

Wow I'm amazed. Ive never had fast food this great!! The chicken quesadilla was the group favorite. It's on the thin side so make sure to order a lot. I asked for the cook out special sauce and it enhanced the flavor. The special sauce was bomb. The hush puppies were crispy and the outside tasted like onion rings. The inside was slightly sweet reminiscent of a corn dog. The trays are the way to go. You get one entree and two sides for $6! I wish I could eat this for all my meals. The customer service is superb. Quarvisha was so sweet and helpful. She was attentive to our complicated order without missing a beat. She handled our request for different types of sauces patiently and efficiently. My group was so taken by her manners and demeanor. read more

Cook Out - Menu! Check the prices - Burgers Near Me - Greenville, South Carolina

The milkshakes are the only good thing they have. Their food is GARBAGE. Overcooked EVERY TIME and very little portions. Nothing is a meal here, it's all a snack. read more

I went to the Lauren's road cook out ordered 3 milkshakes total came to $12.93. Gave Her my card got the shakes She said they had been having card reader problems she had to run it again. When I checked by bank card this morning it charged me Twice $12.93. How can I rectify this? read more

Food this time was iffy at best. The order ended up coming out wrong and then after looking at the receipt, I was over charged for a small drink and a side of the cheese bites. Sometimes cook out hits the spot... this time not so much. read more

Cook Out - the outside of a restaurant - Burgers Near Me - Greenville, South Carolina

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Came to this location after dropping my son off at school. They have dual drive thru lines, but on this day, they both were super slow. We ended up going in the right lane and as we passed by this huge brown thing, there was a stinch right by the window. It smelled like sour milk. The food is always on point. My son ordered a burger and I ordered tenders and cheese curds! That cheese was the best. The menu is huge and you can have many options. read more

CALLING ALL MANAGEMENT If this is your store, franchise location or even if you are the regional manager! I want to see all hands on deck! I'm currently STUCK in the line for 45 min on a Monday night for a burger and fries and I haven't even ordered yet! I know there is a shortage in food and beverage but if you are sitting at a desk collecting money on this location you need to get your ass down here and put on some gloves to slap some chilly on that dog. Everyone in the location is trying hard to make it happen but your ass is waiting for a paycheck. I would have left 35 min ago if I could but I'm stuck wasting gas and time. I could have eaten at Waffle House 4 times by now. Get yo ass up and hurrah! read more

Cook Out - Slow ass line (not employees fault) - Burgers Near Me - Greenville, South Carolina

I ordered a beef quesadilla with chili and cheese bites and waited in line for 20 minutes to get them. I got the cheese bites but the quesadilla and the chili weren't in the bag so i had to get back in line and wait another 30 minutes to get the rest of my order. Halfway home i realized one of the bags was wet and it was because the chili container was busted and half empty. It was nearly midnight after a long day at work and I was not wanting to go back for a third time, hoping a call tomorrow can fix this messy experience. read more

Cook Out - a half eaten sandwich and a cup of coffee - Burgers Near Me - Greenville, South Carolina

My roommate went to Cookout in Greer, South Carolina at 2:30 am when they were not supposed to be closed until 3 am. Unfortunately they were closed. They need to update their hours on Google when people search for them if they are planning on changing their hours of operation. read more

50% of the time they get my order right (typing this because review needs to be at least 85 characters)

SAVANNAH was great . I had 4 orders. Savannah made sure I had all the sauceS I needed , napkins , spoons for the shake. I was very pleased with her service. We had to wait , and she insured that they would have our shakes right out . For this to be fast food, SAVANNAH WAS GREAT. #QuarantineClean #CoVid19 read more

Two drive through windows, quick service, that awesome crushed ice. What's not to love? That tray is the best deal in town. Yumm. read more

Cook Out - Chicken sandwich, cheddar style - Burgers Near Me - Greenville, South Carolina

Didn't love it at all - I had heard they have fresh burgers, so I decided to give it a try. My burger-loving daughter didn't even want to finish hers, because she said it didn't taste good. We paid extra for cheddar cheese on the burger, and what they put on it was liquid nacho cheese :( I liked the cheddar cheese bites (like mini mozzarella stick bites), but the side only came with 6 of them. The fries were also a disappointment - mushy and not very flavorful. The burger itself was, in fact, fresh, so for that, I'll leave it at 2 stars instead of 1. read more

Fresh Burger, right down the street, had their grill down at noon on Friday. What bad timing. I always liked Cook Out anyway, it is a better value and doesn't come with a twelve-minute wait like Fresh Burger. The Tray is $5.88 with tax. Includes a double cheesburger, fries and another side item, which in my case was a corn dog. Yes, a corn dog is a side item. Plus a large unsweetened tea is in this price. There are lots of other choices for the entree and side item, but at $5.00 per head, this is one of the best places to take the family out to eat. Plenty of food at an excellent value and with the char grilled flavor of the burger. I went through the drive through in about 3-4 minutes. Very convenient lunch spot. read more

I went here from out of town one night and when asking about unlocking the restroom they looked at me and turned around. I am good enough for their money but not to wash my hands and enjoy my meal. Awful customer service. read more

This cookout is a hit or miss! Service was quicker than usual. It's ALWAYS chaotic . . . but they simply gave me burnt ass corn dogs . Very visible. I'm not sure why people are okay with giving people food they wouldn't eat. Idiots read more

Cook Out - Burnt Ass Corndogs - Burgers Near Me - Greenville, South Carolina

I'm honestly not sure how a fast food place is so slow. It literally rooms us over 30 minutes to get our order.

It was $9.50 for a burger the size you get from McDonald's or Burger King, small, a tiny cheese quesadilla and a small order of hush puppies. I asked for ketchup and mustard for my burger and they didn't give it to me. read more

Food is fine. Service was a joke. Luis in the drive thru likes to give attitude when he can't hear you, even though I was literally shouting my order. Get up to the window and there's probably 8-10 employees up front cutting up and goofing off -- wonder why he couldn't hear me? After all of that, they take an order from someone on foot that jumped in front of me that held the line up. If you're into that kind of thing, go to this cookout! read more

A decent amount of food for $5 or $6 is the deal here. I got the Double Burger Tray with Onion Rings, Chicken Nuggets and a Sprite. I asked for my burger "All the Way" and she asked if I wanted "All the Way" or "Everything?" Many places I have been to "All the Way" usually means lettuce, tomato and sauces. Well, I should have asked because that choice got me Chili, coleslaw and fresh onions. Yeah, not what I was expecting or even wanted when I am eating in the car on a road trip. I had to sideline the massive amount of onion because it was pretty intense. I got 4 onion rings and 3 nuggets. But that is the serving here as everyone else had the same quantity of items. I have been to other locations and that was not the case. This location was easy to get to off the highway and is in an unsavory part of town by the scenery. Yet, the service was fast for busting out 4 meals in a short time. read more

Awful experience at the Cook Out. We were stuck in the line for 15 minutes, which never moved. Everyone finally backed up and went to the other line or the walk- up window. That was worse. We stood in the 90 degree heat for SO long and finally got cold, stale hot dog buns, tea with no ice, no straws or napkins, and missing onion rings. I don't know what the problem could have been. read more

Prices went up drastically in two months, can no longer afford to eat there

It has great food even if you are in a rush I would go here just watch out for puke.(seriously tho watch out)

I could tell management really stepped up their game when I was there, we ordered at the walk up window and the food was out in about 3 minutes (or less!) I could see the whole staff working together in the kitchen to get everything done efficiently :) they only have outdoor seating, but it is shaded and has fans, so it was cool, even on a summer day! read more

I'm seriously not the one to write a review... but these late night employees... I went tonight after work (Saturday night) and these boys had us in the line for an hour! Then we get to the window and he's trying to talk like bruh just give me my food. Bragged about how there was no manager on duty and how they "do what they want". Saw several employees walk out to cars in the line. Also referred to that store as their "trap spot". I hope a manager sees this and fires them. read more

The worst experience of a cook out I've ever had. Working on an ambulance it's not convenient to go through drive through. After standing at the window for 25 minute knocking, and being ignored but the multiple staff that came by, I drove the ambulance through the drive through. Multiple cars in front of me had to send theirs back. I didn't get to check my food, and when I was able to stop (maybe five mins later) my tea had a literal inch of sugar in the bottom, and corn dog was burned. read more

The past few times I've been there past 10pm it's been a 30-45 minute wait. On top of the wait, they've gotten my order wrong each time! If you're planning on grabbing a late night snack, you're better off just throwing a frozen pizza in the oven...please don't waste your time coming here late night. read more

My boyfriend & I pulled up at this location at 12:45AM October 25, 2021. When we ordered we asked for milkshakes & the guy that took our order told us the milkshake machine was down, which is weird seeing how Cookout is known for their "famous milkshakes." We ordered one big double tray & a sweet tea & while we were waiting we watched multiple milkshakes be made! After waiting 10 minutes for our food that sat on the window the entire time we were waiting, we asked the guy that took our order "didn't you just tell us the milkshake machine was down?" He said "yeah?" My boyfriend asked him why we just watched someone make multiple milkshakes and HE REALLY SAID "No you didn't." HE REALLY TRIED TO TELL US WE DIDN'T SEE WHAT WE SAW!!! So when we repeated what we saw he breaks & asks us "ok what milkshakes did y'all want?" So we told him & we asked to speak to his manager. When the manager came to the window we told him what happened and he said he had no idea that was going on & he even told us "your food is literally just sitting right here." Not to mention while we were waiting for our food we heard someone else pull up behind us to order & when they tried to order a milkshake they were told the same thing that we were, WHICH IS A LIE! If we were told the milkshake machine was down and the person behind us was told the same thing, there is no telling how many people he is telling the same lie to and no telling how much money he has costed the company already simply because he is LAZY. Unfortunately we did not get his name but the cashier's name on the receipt is Selena; who was VERY NICE to us. Only mentioning her name so that when this review is being investigated by the company, it's easier to narrow down our ticket & the employees that were working during our visit. The young man that lied to us was African American, tattoos up & down his arms, looked to be around 18-19 years old & had a shit ass attitude. Our order number was 1370, total on the ticket is $7.12. It's a shame how one employee can tarnish a good business, definitely not someone I would want representing my business. read more

I picked up lunch for a family member here. Perfectly fine experience. The drive-through was quick, although there's also a walk-up window. This is a lot of food for the price. read more

Food is good but this location is the slowest cookout of al time. Takes 20 minutes to get through the line with 4 cars in front of you.

Incredibly slow service. And I thought McDonalds was bad. Hit up Waffle House instead! Hour wait in drive thru

This is the filthiest place ever!!!! The staff is very nice but they are also very dirty! EVERYONES uniform is disgustingly nasty! Not just one day of work nasty, days of not washing them nasty! My BBQ roll was stale and falling apart. Even the new roll they gave me. There's no reason not to be clean and to serve old food! read more

Listen, we love cookout. Everytime we come from the west coast it's like a tradition that we come and eat. This will be our last time at this location. The person taking our order and whom gave us our food was beyond rude to my mom. I honestly have not seen this lack of service in a very long time. The kid could use some drastic training customer service. My mom asked a simple question about our sides and the young man snapped back, "lady there are ppl behind you and I dont have time to explain why you only have 3 hush puppies." If you knew my mom, shes literally the sweetest most soft spoken lady. He didnt need to act this way. Just answer a simple question with a smile. I hate leaving bad reviews for businesses but good heavens this just was unacceptable. Hopefully they can turn it around like the Cherrydale location. We love that location. read more

Lousy. Asked for an the fixings and got this burger with basically no toppings. Service was not welcoming. Would not return here

Slowest cookout I have ever been to. Last 3 times it has raked more than 25 minutes to get through the drive thru.

Doug gave us quality service, very friendly , showed genuine interest in not only our order but our day . Food was great but not as great as Doug . read more

The food was hot and very good! The cashiers were very pleasant and helpful! I'm definitely ready to go back!