Cleaned my DPH filter diesel runs strong now,nice work everyone,ty!I'll be back,if needed.

I took my car in for a oil change the service was awesome the front office staff was very knowledgeable and professional they took the time to answer all of my questions my visit today was very positive read more

The Service is exceptional at Cook's Auto. The quality of the work is great and the value you get your bang for your bucks. The value is awesome. They are my mechanics to go to no matter what read more

Cooks got us in right away for our Ford F350 and did a great job! We have a new to is 2012 and we're slowly fixing problems that come up.

This is the third time I have taken my car in for a simple EVAP code.They keep charging me to fix something that they're not fixing. check engine light came on again this morning same code, they broke my fuel door didn't offer to replace it or fix it, they lost the cover to my engine still trying to get it replaced. The kids up in the front office seem really nice but the shop seems to be pretty incompetent. read more

2001 Toyota 4Runner, manual AC system inspection. HVAC control module/AC amplifier replaced. Gave this shop a call today (Thursday) during peak hours for an inspection on my AC system and was asked to bring it in, no appointment needed (for myself); extremely hassle free. Arrived and the business was really organized, well kept/clean, and professional! All employees I dealt with were extremely polite, informative, and helpful. I definitely will be recommending this shop to all. All workers put all hands on deck to finish up my car as soon as they could to satisfy my wishes before close. If you are patient with your service, you will be happy with the outcome. I will leave this review with my bank account still being intact :) read more

Cooks Auto Repair - New to me, functional HVAC control module. AC blowing cold - Auto Repair Near Me - Sacramento, California

Repaired on time at a fair price. Even upgraded some parts. When I don't want to repair I give it to them!

Before I took my Hyundai to Garage 47, I knew they had a 5 star reputation. Their reviews said so, and, the people in my circle of friends and family said so. They were RIGHT! My 2017 accent needed brakes. They diagnosed, put the new brakes in, and I only lost 1.5 days without the car! They're honest, their work is excellent, and, I'm another BIG fan! Don't hesitate in bringing your car there. You won't be disappointed. Judith read more

Cooks Auto Is Absolutely The Bomb Friendly Honest And Gets The Job Done If Your Looking To Get Your Vehicle Done Right GO HERE Best In Sac

The customer service here is great! Ben was so nice and understanding. He was great at communicating the issues with my car and did his best to help me. Would definitely recommend bringing your car here for any troubles you are having! read more

Great service every time I've taken our vehicles in for service including a few company trucks . Thank you

My car was having issues of misfiring and I could not figure out the cause. So I took the car here at Cooks Auto repair as recommended by a friend and within just few hours they are able to resolved my issues immediately. Now I know what part to replace. What an awesome job Ben, Gage, and Ger and the whole team. Thanks for the great job of the team here at Cooks Auto repair. Thank you for the honest and reasonable pricing cost of repair. I highly recommend this place to my family and friends. Thanks for the great job! read more

Cooks Auto Repair - Awesome Ben for the great customer service ! - Auto Repair Near Me - Sacramento, California

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I had a check engine light come on my vehicle regarding the secondary air injection system. I rook it to another place first which charge me nearly $500 to replace the air pump, however didn't fix the problem. Took it to Cooks and they were able to determined it was a bad solenoid, a $40 part that could be easily replaced in a minute. They were kind enough to give the part number and let me know which local Ford dealership had it in stock, to help me save a little money. A few days later I went back regarding a headlight that would randomly go out and again that they were able to easily fix as well. They also charged a more than fair price for both services. I had such a good experience I'm going to make them my new regular mechanic. Overall great service and stress free experience. read more

This auto repair shop is hands down one of the best shops in Sacramento. As a female, it can be hard to find a reliable mechanic that also cares about their work. I only bring my vehicles to be serviced here. I suggest you do the same! read more

I highly recommend this place for auto service. The staff at the front desk were polite and thorough and informative. The waiting lobby was clean with plenty of chairs and television to watch while you wait. Competitive rates- check it out! I will be back for future needed services! read more

I came out to my car one morning, and noticed a puddle underneath it. I know nothing about cars so immediately freaked out. I then googled mechanics in the area and found Cook's auto, gave them a call and both Ben and Gage were so Knowledgeable, they were able to get me in same day. They were even able to fix another issue that they found.They were honest and I highly recommend them for anybody that needs any kind of work done on their car, customer for life. read more

I am really happy. My car feels brand new again. Its an older subaru legacy, 2005 that had a few leaks and issues with the rack and pinion + bearing and I had a hard time getting the bottom of these issues with other mechanics. Especially the leaks. The car feels like its a brand new Subaru again, the suspension feels like Im driving on clouds. I am so happy to be leak-free as that has been an issue since I bought the vehicle. The service was also timely, and very affordable. They gave me the best quote for the rack and pinion job. Thanks so much to the fellas and ladies at Cooks. I'm new to Sac, and they have left me with a great impression so I ll be sure to be back and tell my friends. read more

These guys are rockstars! I can't rate them highly enough. My truck was sounding rough when traveling about 25 mph and I had to drive to MT in less than 36 hours. They got me in and out the same day and the owner even drove around in my truck with me on what should have been his lunch break so he could listen to exactly what sound I was concerned about. It was a major repair and they got it done quickly and at a very reasonable price. The staff are also kind, friendly, and personable. If only I could find a hairstylist this good. read more

Very nice and easy to get an estimate and appointment. Fair price and let me bring my own part.

Hands down the best place to get your car repaired immediately. They are true to everything that they do to one's car. The value of them taking great care and consideration for your property is absolutely wonderful. they looked out for my car and showed me exactly what the problem's wore for my car at the time. The repair went very smooth and the customer service was absolutely fantastic. This is a highly recommended location for your auto repair's. read more

I can't say enough good things about Cook's! If you're looking for an honest, straight shooting repair shop, look no further!! Customer service is excellent across the board! read more

Worst repair shop ever! They say they're gonna fix something but actually just mess it all up. Even if they say it's fixed but it's not they will still take your money and tell you that they won't give you your hard earned money back. When I came in and asked him why my car was fucked up they just said it's because there was ANOTHER problem with it. When it worked pretty well before we took it to Cooks. He gave me a sticky note with car codes and basically said look them up, you'll know what's wrong with your car. Just a terrible car repair place and I recommend no one going there if you want your car to stay good in value. Just know "Cooks car repair" you might have a lawsuit on your back. read more

Top notch experience from start to finish. I called ahead of time to see if they would accept a walk in for an oil change. The guy on the phone was nice and said I'd be more than welcome to come in. Overall, the staff was friendly and helpful-I felt like I was talking to a friend. Great rates on an oil change and while I was at it had both air filters changed. Total was less than $60 and the wait was about an hour since I had to wait for the air filters to be delivered. Grateful for a restroom and quiet waiting area. I found my new auto repair shop. These guys rock! Support local businesses read more

First of all, I am really bummed to be writing this review. I came in with an appointment to get an oil changed, and the guy upfront did not recall me making an appointment. I can dismiss that, but what I can't dismiss is that they weren't wearing masks. Also, the clerk up front had a sarcastic attitude that was just not professional. This is the first time that I've had a less than perfect experience. read more

Excellent! Another nearby shop called Marco Muffler quoted me over $3,000 for a simple exhaust leak, saying that I had to replace my entire catalytic converter system and exhaust manifold. Took it here and all it needed was the cracked exhaust pipe to be welded back together and you charged under $150. read more

I have been to a lot of mechanic shops and they've been nothing but rip off. My very first visit to this shop (cooks auto repair) was extremely wonderful. I went for a oil change and my AC fan problem. Got so honest, friendly and reasonable service I never wanna go anywhere else for car service. THEY ARE THE BEST IN TOWN. read more

Amazing customer service . Didn't feel like I was being taken advantage of. Discount if you pay cash!

Had a coolant leak on my Audi TT in a spot that required removal of the intake which was more than I wanted to deal with. Shiloh and the guys at Cook's, who were very professional and informative, did me right and had it fixed perfectly. Also got a smog check here and they had me in and out in a flash. read more

This place is a gem. Their service is impeccable, they are always fast and they would not screw you over. All the staffs are very friendly and nice. I've dealt with Gage a few times and he's been nothing but extremely helpful with information and suggestions. We had to take our Honda there a few times this year and they took care of it very professionally each time. This place is highly recommend if you are looking find a go-to repair shop for your vehicle! read more

I called for a quote to repair a squealing noise that was coming from my rear brakes today. It was weird because the the noise mostly occurred when I was reversing my vehicle and not depressing the brakes. Ben, the shop manager, asked me to bring my vehicle in for a free inspection/diagnosis. He and his colleague discovered my rear brakes were worn down and the clips were loose which explains the squealing noise we were hearing. He gave me a quote and I agreed to it, but I later realized it was about $60 more than another shop I was planning to bring it to. Ben called the competitor shop to confirm the competitor quote for the same job and was able to take $33 off the quote. Overall, the customer service is great and Ben does try to work out a fair deal for both. Thanks Ben! read more

Shiloh, Ben, and team (and the friendly guy at the front desk) are absolutely AMAZING. We are on a trip from CO to San Francisco and ran into a check engine light when we entered the Sacramento area. These guys not only took us in last minute for a diagnostic, they also worked to help us get a part in and get the car scheduled to be fixed the next day. They even loved on our dog and gave her treats, and truly helped make this untimely incident feel less like a disaster. 5/5 recommend absolutely any day. They're all spectacular. read more

So I am so happy that I found this great auto shop! As a woman, I've gotten many estimates from auto shops with ridiculous prices or wanting to fix things that don't even need replacing. With my 2003 Mustang, I had so many issues with it. They were able to give me free quotes, and could even process my CC over the phone. They were also honest with me when they said they couldn't replace the catalytic converters since I didn't have the emissions sticker anymore. I have now gotten a new car, but I know I will definitely go there if I have any future car issues. read more

Absolutely wonderful customer service and extremely reasonable prices! My battery cable was damaged by a roadside assistance provider, Cooks staff assessed the issue, went to the dealership to purchase a replacement part and installed it all within one hour at a far lower cost than i had anticipated! I won't go anywhere else for auto repair. read more

Another fine job on my 05 Tundra. You guys rock all the time. Fast fast fast. Never disappointed. Everyone always nice and polite. Thank you. Jp read more

This is hands down one of the best repairs shops I've been to, The owner and all the employees are very upfront and honest and their prices are much cheaper with better quality of work then all their competitors. I took my Toyota 4runner to them for a CV axle shaft replacement and their quote was less then half what PepBoys quote was and an 1/8 of the time, from start to finish my vehicle was in their shop for less then 2 hours on a busy Friday morning and what they charged me in parts and labor was cheaper then just the parts quote from PepBoys. I will never go to another shop for anything else again. Hands down the best and honest work around. And they give Military Discount unlike most shops these days! read more

I found these guys on Yelp. Amazed that they had all five stars. Well, now I know why. They seem to always be able to squeeze me in. I had to have my car towed this last time with no issues after hours. I have a car a refuse to get rid of because of its sentimental value. As it gets older I expect it to have continuing issue and I'm so grateful I found a place like Cooks to be there when I need them. read more

Great shop very honest and affordable. These guys went out of their way to make sure that my experience was 5 Star. Highly recommend, will be back for future repairs. read more

-The welcoming staff members were friendly, polite and very helpful. -The Mechanic who spoke to me was informative and communicative about the issue. -The cost is reasonable. -The way they handled the transaction and billing UNETHICAL. They were not able to do the service since they didn't have the part which is understandable. Now the problem is that they charged me for 30 min labor while it took them not even a minute to realize that they can't do the work. I asked why am I being charged a labor fee for 30 minutes??? I was explained "When you come back with the part we don't charge you for labor fee, we got you covered don't worry". It seems that now I am obligated or pressured to use them for the repair/service since I have already paid a labor fee and have credit for my future repair. It's perfectly okay to charge for your services and for any minutes that your staff worked on the car but NOT okay to provide credit and charge in ADVANCE! There were no diagnostics done on the car. read more

Great pre-inspection Great professional service is all I can say. I had a used van pre-inspected here. The team found a few significant items on the car that were very helpful in my evaluation of the vehicle. They had a very quick turn around on the inspection and were avle to get the van in the day after I called. read more

I have been coming to Cook's Auto since 2012 and I will never go anywhere else. Shiloh is the best hands down. If you are looking for an honest, reliable, and always reasonable shop this is it! read more