Did not address the intermittent starting delay issue. Replaced alternator. Very expensive and still had same issue with my 2016 KIA Soul. Had to take to KIA dealer who replaced the crank position sensor. So so disappointing and expensive. Front desk gal and owner were very nice, but sadly did not run diagnostics that would have identified the crank position sensor issue. read more

On my second visit I called first and told person I needed transmission oil change. He said come in in an hour, I did. Person said when I called and have appointment for transmission oil change I was told we don't do transmission oil changes here. And then asked do you need an oil change? I said forget this. I told her I was giving you guys a second chance and you guys screwed that up. I didn't talk about the first time I had service there. The tried to screw me over, but I wouldn't have it. I'm not stupid, I use to work on autos. read more

I reached out, they responded with a flat rate and a list of times available. I scheduled a time slot provided by the business... and then they never responded or followed up, basically abandoned the conversation and left me hanging. read more

Sarkis is the owner of this place, and he very kindly helped troubleshoot a perplexing mechanical problem. Very reasonable, price and quick service and I LOVE supporting a local small business! read more

Awesome customer service! What a great company. They took care of my parents and the prices were FAIR! Parking is eh but I promise you will get GREAT service! read more

It was very fast and easy. Really great service today. I will definitely continue to come back.

I was a long time customer, untill customer service went down hill after the shop sold to new owner..... money taken and lesson learned. looking for a reliable shop like wrench rat used to be. read more

I have had major repairs as well as routine maintenance done at Wrench Rat. Always got a good job at a fair price. Mechanics know what they are doing. Never felt I was getting gouged at all. Highly recommend! read more

Service was great! They were very helpful and informative. I definitely recommend this place.

I've taken my F150 to Wrench Rat multiple times. They're always incredibly friendly, quick and have been able to resolve my issues. This has ranged from basic services like oil and filter to more complex services where they tore the engine down to the block to send the heads off for resurfacing and have new valves installed. On multiple occasions (prior to using Wrench Rat more regularly), I have either taken the vehicle to the Ford dealership and they were unable to resolve my issue or they were too busy to even get back to me despite 4 separate attempts to schedule service. This has never been the case with Wrench Rat. I highly recommend them. read more

Worst case scenario -job not finished, part broken, part missing, and damage to vehicle, and charged over $300 for that privilege. I'd give negative stars if possible. I took my vehicle to Wrench Rat for a window motor replacement. I made an appointment three weeks out, brought the vehicle in at 9am, and supplied the part to be replaced. I emphasized several times that this would be the only day during the week that I would be able to drop off my car since my work hours mirror the shops. The good...the new window motor works. The bad...everything else. After I got home, I noticed a piece of rubber slightly sticking out of the door jamb. When I opened the door a big piece of rubber fell out. It was the gasket that seals around the back of the window in the door jamb. Also on the floor was the door lock lever and a screw. I called the shop and of course the technician said they didn't remove the gasket. Since I was unable to come in during their working hours, I asked the owner if they could stay open an hour later, come in early on a Saturday, or give a partial refund. The owner wasn't having any of it. I just finished removing the door panel. Upon removal, I found a piece of the trim is broken, one of the panel retainers is missing, and the spot where that wayward screw had been drilled out. Now I have to order a replacement trim piece and spend another 30 minuted removing the door panel. I've pieced together what I believe happened. The technician realized they forgot to replace the rubber gasket and were too lazy to remove the door panel again and just let the customer deal with it. In summary, if you have an old Kia that just needs an air filter replaced, they may be competent enough to accomplish that. If you actually care about your vehicle, I highly recommend taking it anywhere else. There are way too many reputable shops out there to chance it on this one. Good luck to the new owner of Wrench Rat!!! read more

Have gone here for a few years take my vehicles here for everything Even when it changed ownership I stayed why because this place provides excellent quality service and they always have great prices The new Owner is just as amazing as the old owner .I highly recommend taking your vehicle here .. read more

Great place got everything fixed on my car in a good timely manner and great prices have an incredible team

This shop is extremely honest- the owner has even shown me how to save money doing certain maintenance myself. Theyre the most honest mechanic I've ever been to and the pricing is spectacular. If you're looking for a great deal and honest work this is the place to go! read more

Start to finish, GREAT, HONEST people doing a quality job quickly, accurately! Will continue to service my car there. Highly recommend this place! read more

My car suddenly started running rough and the engine light came on. I took it to Wrench Rat as a first time customer. I knew what I was dealing with already and normally would have fixed it myself but my tools have been stolen. Not only did they correctly diagnose and fix my car but they were honest. Plenty of shops would have tried to take advantage of a woman with car trouble. I wouldn't hesitate to use them again and I definitely recommend them!! read more

My 2013 Camaro SS was making the squeaky noises anytime i applied the brakes and i knew it was time to replace them. My co worker recommended Wrench Rat as she said she was treated kindly, and her car was fixed quickly and efficiently. I gave them a call and took my car in. I was helped by a young man, i believe he was the owner, and he explained everything my car needed to run smoothly again and quoted me a fair price. Before i knew it, the squeaking noise was gone, my wheels were aligned and its been smooth sailing since. Thanks Wrench Rat! read more

I was referred to Wrench Rat by a friend of a friend and I couldn't be happier. Ron was able to fix the A/C on my Mini Cooper even though he doesn't work on many imports. Not only did he fix it but he didn't take advantage of me. His pricing was honest and fair. I would totally recommend Wrench Rat. read more

The control arms of my Volkswagen beetle needed replaced. They got it done in about two hours. Wrench rat has one of the nicest crews around. They were also the most affordable for the repair. I am a lifetime customer of theirs from now on!! Can't recommend this place enough! read more

I wrote a bad review yesterday based on what was told to me by the receptionist Britney. Although her rudness and the fact that she didn't communicate correctly is worth 2 stars I am giving Wrench Rat 5 stars!! Today when I went in I was pissed and ready to argue. However, I spoke to Ron and he explained it correctly and it was totally different information from what Britney had told me and without her attitude. Ron being as cool as he is took the anger straight away. Now I remember why I bring my cars here and I will continue to bring my cars here!! I'd give him 10 stars if I could. read more

I've been going to rent trap for for a while, but recently, it was under new ownership and I've got to say that I am still impressed with the jobs that they do. They fixed my 2002 Honda Odyssey and it drives like new now and it wasn't very expensive at all. I would recommend this business to anybody they do fabulous work in a great amount of time, and they have excellent customer service. read more

If I could give Wrench Rat 100 stars, I would. In April, My wife brought in her 2018 Toyota 4Runner to have rotors and brakes replaced. In late September, her car started shaking when applying the brakes. They scheduled us in and everything was replaced and fixed for free under warranty. Wrench Rat is an honest business who stands behind their work. I've had 3 different vehicles worked on by Wrench rat and have been completely satisfied after each job they have done! I continue to recommend them to friends and they don't disappoint. I just want to give a special thanks to the owner and crew of wrench rat for always going above and beyond, you guys operate an amazing business! read more

I've been going to Wrench Rat for oil changes for the last couple of years and I can honestly say that it's the best place in Carmichael to get your car serviced. They are quick, friendly, and knowledgeable. And the best part is that they genuinely care for their customers. If you're looking for a trustworthy mechanic, I'd 10/10 recommend Wrench Rat in Carmichael read more

Spoke to Josh on the phone told him I was having air conditioning problems in my car I wanted to get it repaired as soon as possible he told me to bring it in, he diagnosed my car charged me $49.99 and then after doing so told me he wasn't scheduling any appointments for repairs for 30 days he knew I wanted my car repaired as soon as possible, he could have told me that I would have taken my car elsewhere, he ripped me off. I have file a complaint with the Bureau of Automotive Repair and Better Business Bureau. read more

Normally I don't write bad reviews. I have come to this shop once before for an oil change and there was no issue. The guys were great and did a good job. I called and spoke to a women over the phone who was providing me with pricing for brake pad/Roder replacement. I misunderstood the pricing and had my man call just to clarify and see how much it is. But before he could even ask anything she said " does she think we are ripping her off cause she's a women". Great mechanics, horrible customer service. read more

Just picked up my car from this place and I am more than satisfied with the service. They were able to schedule me yesterday for the following morning, which is very nice considering such late notice. Ron the owner is a very kind honest man with very reasonable prices. He's also giving healthcare workers a 10% discount during the pandemic. I can't wait to bring my car back during my next oil change. Definitely a mechanic I will keep for any future car needs. Thank you for the great service!! read more

I only bring my vehicle to wrench rat for my oil changes. I highly recommend them. They are great people!

Just moved to Carmichael. Needed some help. After I was unable to figure out a particular problem the owner looked it up for me so I could fix my own car. Nobody does that. So I bring all my cars in for oil changes. And when the job gets too big for me. And he even helped me get new tires next door as well. Best shop I've ever used. Friendly and very trustworthy. The way local businesses should be. read more

Reasonable prices and excellent customer service. If I need more car repairs in the future I will definitely come back.

Came here for an A/C tune up for my 95 Ford motor home. This place honest, quick and reliable as far as my appointment time. I will be back as this is one of the few friendly honest businesses out there. read more

Stopped by to get an oil change before heading out of town. I am pleased with how quick I was taken care of. Will recommend this place to others & will be coming back. read more

Last week I took two of our cars in for oil changes on the same day. The service was fast, friendly and fair priced. Two days later I took one of the cars in for preventative maintenance. Again, the service was quick and Ron gave me a break on the cost because it didn't take very long! Most places just charge by the book time even if only takes them half the time. Give them a try. I'm sure you will be impressed. read more

The Shop is Great all around!. They are some Straight Up people in there!. No shop is perfect, but these Guys come pretty darn close, experienced the Best service regarding my vehicle, They got it done the right way, and gave you the Best Value for your dollar!. I recommend this shop if you want your car running in the right direction again!, I'd say they are one of the Top shops in the greater sacramento area!. Hands down I would recommend you bring your car here first before trying any other shops, guarantee you won't need to look no further after visiting them. The Value, the service, its all there!. But don't take my word for it, try them out, prove me wrong..i dare you!!. read more

Almost everyone in California answers the Screaming what is this all about, just like the General Manager at Neilo Volvo? 90 percent of my billing errors start this way, lost rewards numbers by Auto Zones O'Reilly's and Napa's in several counties? I talked to Matt in the Parts department of Bellevue Infinity about situation? No wonder Sacramento has the worst customer service all the way to Atlanta, Georgia read more

The service is great quality, and not overpriced. If you're looking for an honest mechanic he's your guy.

I visited here today for an oil change and smog cert. I feel like I was given great information when I called. I was given different options and was explained what the differences were between the services. They check my plate numbers in the system to make sure they could service my car, and gave me a very accurate quote and approximate wait/service time. I had a coupon for my smog service. Was not pressured for any upsales or given a large list of things that "need" to be done. Service was fast(45min for both), friendly and budget friendly. They also gave me a raffle ticket for a drawing to celebrate their one year anniversary. I feel like this is a honest mechanic shop and will return. read more

I went in in the before times (pre-covid) because my car needed an oil change. He got me in and out in no time. I had a second vehicle that needed to be smogged. Handled quick on a lunch break as well. Brakes? done in an hour. Amazing! Always fast service and straightforward prices. I have nothing bad to say about this place. All the work is quality and the care taken is much appreciated. read more

Come in here whenever my rsx needs an oil change it's cheaper then all competitors in the area and they are fast and straight forward have gotten 3 so far there great read more