We had our outdated ductwork replaced by 1st Choice in 2024, and the experience has been…read moreconsistently great ever since. Every team member we've interacted with has been kind, professional, and genuinely respectful. Beyond simply being the company we liked most, their quote was also very competitive. In the two years since the installation, we've needed a few airflow adjustments, and each time the process has been easy-scheduling is smooth, and the work is handled efficiently and without any hassle. It's refreshing that their crew is alway, literally always, happy to answer questions, explain things, etc.

AC stopped working during random March heatwave and was so relieved that 1st Choice had next day…read moreavailability (also loved convenience of being able to book online)! Richard was very knowledgeable - located our unit on the roof of our condo complex (a feat in itself), quickly assessed the issue, and had us back with powerful AC after replacing our capacitor. Appreciated that he gave us two different options at different price points though we ultimately went with the $100 more Turbo 200 Universal Capacitor with a five year warranty. We'd definitely contact this team again and recommend 1st choice and Richard for your HVAC needs! :)

I vet companies that I deal with as thoroughly as possible. Capo Air came recommended by some of my…read moreneighbors/friends, and they exceeded my high expectations! Matt, the manager was super responsive (he even responded to my email on a weekend!) to my requests/questions. He never dismissed any of my extra cautious concerns, and even made sure that they were addressed to my utmost satisfaction. Tysm Matt! The technician, Jorge was experienced and skilled. He showed up during the time range provided to me, and called beforehand to provide me with an ETA. He even put on booties when entering my house! Also, I found Matt and Jorge to be trustworthy. They never tried to upsell or fear monger. Capo Air is a unicorn in today's service business: exceptional and skilled employees, honesty and fair pricing that does not prey on homeowners at their moment of vulnerability. Wholeheartedly recommend!!

I called Capistrano air and scheduled an inspection because our AC is old (works fine) but seems…read morelike no air flow upstairs. Someone came out and investigated - confirmed AC unit is working great and unfortunately the way our system is set up the airflows from down to upstairs. Not much they could do because of that unless we wanted to double check air ducts for leaks. I felt the representative was very honest.

Had another great experience with Mission Viejo Heating & Air and Brent. He arrived within the…read moretimeframe promised and was thorough in maintaining our HVAC system. He was patient in explaining the work being done, sharing new technologies that are available and answering questions (especially since our AC system is on the older side). The price was reasonable for the performed and Brent's expertise gave us confidence that our AC will work smoothly when we need it. I also appreciate how he took the extra step to keep our home clean by using shoe covers. We continue to appreciate the service that Mission Viejo provides to keep our HVAC running smoothly!

Wonderful company to work with! I am late in writing this review, as I purchased a new air…read moreconditioner and furnace last year. The good news is I can report several months (almost a year now) later everything is working great. On July 4th my air conditioner decided it wanted it's independence! I reached out via Yelp to few companies, I truly was not expecting anyone to answer or return my call during the holiday but much to my surprise Mission Viejo Heating & Air did! I spoke with John - no rushed phone call, even on a holiday! John came to my house within a day or so, again it was a holiday weekend. John reviewed all of options in detail - he was professional, knowledgeable, polite - everything you hope for when working with a larger expense for your home and don't know a lot about it! Leo (main installer) was amazing - hard working, accommodating, and very knowledgeable! Poor guy was in my attic, which felt like it was 120+ degrees, for hours! I did recently reach out for a for a service call out. I wanted to discuss a few other options that were originally discussed but at the time I waited on. Gabby took care of scheduling me - great customer service, polite, and considerate of my request and needs. Martin came out to address my later service call request, he was on time, professional and informative. He reviewed some options with me, and spent time answering all my "is this possible, and what if" questions (and trust me I have them). We had new carpet installed recently and he made sure to wear booties - so considerate. When you have situations in your home that need immediate attention, I understand the stress and time constraints you can be under to get repairs in a timely manner - you must reach out to this company! Believe me, I do my homework - I can't recommend Mission Viejo Heating and Air enough!

Excellent experience thus far for the following reasons:…read more 1. SERVICE 2. DIAGNOSTIC ANALYSIS 3. TRANSPARENCY 4. CLEAR COMMUNICATION 5. REPAIR OPTIONS WITH ELIGIBLE DISCOUNTS 6. PUNCTUALITY 7. THOROUGH EVALUATION We met with the following specialists: SEAN O'HARA (AC repair) - AC stopped emitting cool air. Fixed issue w/ filter repair. ALFRED BIRNHAUPL (AC leak repair) - Fixed pipe leak from AC and completed comprehensive assessment of our dysfunctional zoning system. DOMENICK ALONGE (project manager) - Reviewed findings from Alfred, provided detailed indication of issues and resolution options with several quotes. Here's why our experience has been superior to previous companies: All three specialists were not only punctual, friendly, and courteous, but they took their time to evaluate our issues in CLEAR layman terms corroborated by photos, and showing us exactly where the problems were in person. We previously obtained a quote from a large corporate company and was left feeling dumbfounded and stressed as they described the nature of our problem in engineering, technical jargon that made absolutely no sense, including astronomical quotes without explanation of the work entailed. We continued experiencing intermittent issues with our AC and heater so we called Friends & Family based on their excellent reviews. This time around, with Friends & Family, we left feeling knowledgeable and reassured, with reasonable quotes including various discount eligibility. We didn't feel pressured by them to choose one route vs. the other; rather, gained the information we needed to make an informed decision that would prevent such issues in the future. Overall, their attention to detail, ability to explain the issues and resolution routes in simple, concrete terms, were far superior than the preceding company. They exceeded our expectations and we much appreciated their patience and openness to answering all our questions. I also want to mention that I was gardening when SEAN was fixing our AC. He saw me struggling to dig a hole for my plant and volitionally offered to help me. He took the extra time to dig the hole for me, exemplifying his genuine kindness and generosity! Similarly, my kids were running amuck and screaming and shouting while I attempted to maintain a conversation with ALFRED. He was very understanding and continued to engage in conversation, appearing unbothered by the chaos with a pleasant disposition. Lastly, DOMENICK was appointed on the day of our son's birthday. He related to us interpersonally and even helped assemble my son's new Radio Flyer bike! I told him that Sean also helped me garden and we laughed about how Friends & Family is a "one-stop shop." Given everything I mentioned, we're excited to have our overdue AC/heater system fully repaired by Friends & Family. We can't wait for our longstanding issues to be behind us, and we anticipate leaving an updated review once the work is complete!

The customer service here is awesome. The service here is great however I do find that these guys…read moreare always telling me I need this and that fixed. My air conditioner went out years ago and they changed it out. At the time they also wanted to do my furnace I told them no which my furnace was still good for another couple years and then they came back changed a part on it saving me a little money but the. It went out so I had to shell up the big bucks for it. The value here I do think is better than other places but I wish they would work on the upsell a little bit because times are tough and we don't need that but I do trust this company for things I do need.

Had a new HVAC system installed and ducts replaced. Tony, Eliot, Michael and Frankie were great…read more Removal of the old system and installation of the new was done very efficiently. These technicians were polite and very clean.

For a home I manage with an aging (nonagenarian) tenant it was decided to install A/C to the…read morecurrent system so that health and safety were adequate. We had contacted a local company and, while the quote and scope seemed adequate, the plan for condenser placement was not great and I had sticker shock. So I went to YELP and found JL Martin. I am so glad I did! Jared toured the home, and came up with a great plan for a new system and was able to come in around 3K less that the previous company. I appreciated the 'out of box' thinking! This included working with the city permit process as well. The biggest hold up was actually the city acknowledging and passing the plan. Once that happened the JL Martin team scheduled quickly and the install was completed in under a day. The install team was incredibly respectful, explained everything that they were doing, and took great pains to be as unobtrusive as possible. They gave me the guidance on what to expect with the state inspection and city, made sure I understood what the filter requirements would be in the future and the city signed off within 10 days of install. I could not have asked for a better experience! They really work with you and everyone, from installer to office staff to upper management were amazing, responsive and helpful. They deserve all the reviews that encouraged me to reach out to them.

Jacob from World HVAC was so kind and efficient. I got home from a week long work trip to 94…read moredegrees heat and a broke A/C unit. My dogs were home suffering. Called World HVAC, they came in less than 2 hours. Their price was reasonable and affordable. I didn't feel taken advantage of and was given steps to do to ensure the life of my unit. It was a blessing to meet Jacob. It helped me a great deal.

Jacob responded to my request for help in 15min. He showed up on time, diagnosed the problem and…read morefixed it at a reasonable cost. I would highly recommend World HVAC Service if you want an honest person to get the job done correctly!

We knew that we needed a new unit and had already received a couple of quotes. Coastal Heating and…read moreCooling came the same day and their Pricing was fair with some negotiating. Our service technician, CJ texted when he was on his way and was professional an on time. He was very knowledgeable on helping us decide on what type of unit would be best for our two story home. Removal of the old unit and the instillation of the new unit went smoothly. CJ's team Jairred, Andrew and Jim worked seamlessly together. They showed up on time and were courteous and professional. Working the whole time.They kept the areas protected and clean. This was all done in two days. Very pleased with their service.

As a small business owner myself, I've always strived to give my customers personal attention and…read morehigh-quality service. I received the same level of care and service from Coastal Heating and Cooling. I made an appointment to diagnose why our A/C system was not cooling. CJ came to my home at the scheduled time and quickly diagnosed the fault to a leaky condenser unit. Since the unit was over 15 years old, and not the best of quality, CJ recommended (without pressuring me) upgrading to a much more efficient and quieter unit. I opted to have the complete HVAC system replaced and had the heater portion switched from natural gas to the heat-pump option. Jovie emailed me estimates of several options from which to choose. Once my decision was made, Jarod and Andrew (the installation technicians) arrived at the appointment on time and proceeded to get to work immediately. They were friendly, responsive and genuinely cared about their workmanship and attention to detail. Also, no surprise charges!!! I wish to thank the owners, Cassie and Alex, for their personal care and their attention to employing professional people. Trust this company, you will not be disappointed, nor surprised with any upsells!!!

Summer is around the corner so I wanted to get a tune up for my HVAC. I inquired through yelp and…read moreit messaged 5 places so I just went with the earliest appointment. I had low expectations as my previous technician with a different company from last year barely did anything and did not even check our drain line inside the home. McShane was our technician and he's the reason I'm even leaving a 5 star review. He explained what he was doing and answered all my questions. He was respectful of the property, used shoe covers before entering, and asked permission before moving things around. You notice those little things when you've had a bad experience in the past. I would say the value is also worth it. It was $85 for the tune-up. I was obviously looking for something cheaper but you get what you pay for. Overall great service!! This company will now be my go-to for my HVAC needs!

I had a solid experience with Just Right Services and their technician, Brandon. They are punctual,…read moreprovide accurate diagnostics and offer fair pricing. We had a relatively complex HVAC issue that required a follow up visit. The owner, Drew H., was highly responsive and reliable from the very beginning of the project to the end. When a minor miscommunication arose regarding the labor charge for the final replacement part, he quickly stepped in to clarify. They honored their original promise and completed the work at no extra cost. It is good to work with a contractor that stands by their word, sticks to their estimates, and takes responsibility for the final result. Highly recommended for their professionalism.

James is amazing. He's very honest, quick to respond and gets the job done fast! He's very…read moreknowledgeable and was kind enough to teach me how to do things to avoid paying extra money. He took care of our issue and suggested safety stopper which he was able to install quickly. I highly recommend him.

Utilized James multiple times - just the friendliest guy, finds the best deals whenever possible…read more He knows his stuff, has identified issues with previous installations, and most importantly he's not pushy. If you say no, he accepts no. He's done some maintenance on our condenser, fixed a furnace motor issue, replaced our condenser, and replaced copper wire. He's a one man show, so he's able to keep overhead in check. He's also super flexible, usually available at a moment's notice even during the busy seasons. He recently replaced low voltage copper wires that rats chewed through, and I think it was a bit much (about 1.5-2x the average based on what I read), but I also don't follow copper supply/demand, and he's kept other prices in check, so I'm sure it was fair. Highly recommend James.

AC wasn't working so I called Boardwalk. They were able to come out same day and repair my AC…read more They quickly identified the issue, had the parts on hand and did the repair. Good communication, responded quickly and had reasonable pricing. Would definitely recommend.

I called Peter at Boardwalk to fix our furnace. He came out and repaired it the next day…read more He is very knowledgeable and friendly, and his prices are reasonable. He stands behind his work. I like being able to local businesses.