As owner explained, Tri County charges per trip whether they fix it or not! Spent $300, still not fixed, they want to charge me again for another guess. read more

I have a Carrier Infinity 2 stage AC. It was installed by Air Rescue in Marion. When it quit working Air Rescue charged me $1244.00 to replace a computer board, which didn't fix it. We were then given the run around and were told to buy a new one for $22,000 for the one I have or $18,000 for a York. I have never had issues with this AC. We called Tri-County and they sent Steve who is their most experienced and is 73 and works part-time. He put a new capacitor and took a breaker out that was fixing to cause a fire one day. Only $201.85 and the problem was solved. I highly recommend this company and will call them again. read more

I have been working with this wonderful company, locally owned by a beautiful couple, since 2003. Gerald, my personal hero in HVAC expert technician extraordinaire, installed my first unit in 2003. After many years of hard use it developed a freon leak. It is called liquid gold and expensive to keep adding every year since the EPA no longer allows it. I decided to bite the bullet and replace it today. Wise choice! Who wants to be without air conditioning in this summer heat? Gerald is no longer installing but keeps the units running. Two wonderful technicians named Chris and William arrived at my house early morning and worked hard for hours in this Texas heat! The most polite, professional, expert guys on the planet. I was so happy to meet such wonderful young men. Chris and William, I want you to tell your mom and dad that done good :-) You can never go wrong calling Tri-County! I have been working with Kay, co-owner with bubba her hubby, for 20 years and could never have asked for more! I have good credit and she got me 0% interest for 36 months with Wells Fargo's! I was thrilled with that! I can now rest the summer knowing nothing's going to break down and I'm not going to burn up :-) I have many things to be grateful for! I thank God continuously for the people that he has put in my life. Kay and bubba and Tri-County and my hero Gerald and now Chris and William are on my list of angels from above. Thank you Chris and William! Job well done! Manners extraordinaire! Love and blessings and God bless you all. read more

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Had them out for a estimate and then got a bill for 65$ estimate are supposed to be free but since it wasn't for a full system change out they charged me. i gave them three stars because they have came out to two other houses for me and did good work but i'm not happy i have to pay for a estimate. read more

My A/C died while I was in Las Vegas on a SUNDAY, placed a call to theses folks and luckily one of the Techs lives in my neighborhood (Gerald), He called me back within 30 minutes and was at my home within another 30 minutes, completed the repair within 30 minutes. He called me back as well as texted me with the problem and what he did to fix the problem. The charges were very reasonable considering it was a Sunday. I highly recommend these folks. Excellent service, excellent and prompt reaction time. read more

Absolutely horrible. My AC went out. I called them to fix it. They came out and stated that $715 in routine maintenance work would need to be done before the unit not working could be addressed. I just wanted the AC to work. I called one of their competitors the next day. They fixed it for $209. I will never use Tri County again! read more

Tri County has my highest rating! The entire staff was great to deal with. Gerald did the repair and was knowledgeable, professional, polite and gave us the feeling we were dealing with someone we could trust. Thank you Tri County! read more

Got home last night and my AC wasn't working. Reading code 166. I tried to reset it with no luck. I called Tri County A/C around 7:30 pm. No answer after about 10 rings. Tried two more times with no answer. I looked up their website and it said someone was always on call. Not sure what that means, but they didn't answer or call back. I called the office today and got a recording that they were closed for lunch. Left a message and they called back around 1:15. Didn't know what the code 166 meant and wanted to set up an appointment for Monday at 4:00 pm. Might get a little hot between Friday at 1:15 and Monday at 4:00 pm. Probable need to call another AC service company if you have an emergency. read more

As I promised from my bad review of Centsable heating and cooling. HERE IS A 5STAR REVIEW OF The Tri County HVAC company ...repairman was in the area and knew it was another scorcher of a day. Came right over and we are sitting in coolness. He knew the problem when he opened the side panel. Went to his truck pulled out replacement parts and we are good to go. Should have done that 2 days ago. Tri County is the one to call if you are in the Seguin, Tx area. read more

If you want great A/C repair in the Seguin area these are the people to call! They've been in business for years and have extremely knowledgeable techs! Tri County has a great reputation for great service. The owners will make sure you are completely satisfied with your installation or repair! If you have a a/c-heat repair need Tri County is who you should call!! read more

I requested a bid to replace an AC unit, it has been over two weeks and I have still not received the bid. I called several times and their response was either he's out of the office or he's waiting on prices. Needless to say they lost a $6000 job because they could not follow through. I would not Recommend this company to anyone!!! read more

I bought a new A/C unit for my home in 2015 from Tri-County and was assured of its dependability. It is a piece of crap. Two major repairs in less than 3 years. Service technician blames problem on the A/C "industry" saying all the units are basically crap. Tri-County is not a business I will use in the future! read more

I have used Tr-County for years for my vacation and three rental homes in Seguin. They are always prompt, professional, show up when they say they will and do a good job. This week, the AC condenser at a rental house stopped and my renters were frying. I called my home warranty who could not come out for days. My renters called an AC company close by who quoted $750.00 to replace the fan motor an clean the unit (No mention of new capacitor), then later quoted over $1,100.00 (I think to push me to by a new system instead). After giving up on Choice Home Warranty to quickly resolve the situation, I called on Tr-County. They got out the next morning, replaced the motor and capacitor and cleaned and checked the unit for about $350.00. They also let me pay over the phone with credit so my renters don't have to hand them money and wait for me to reimburse. Once again they have shown that they deserve my loyalty. read more