Erik will go above and beyond for his customers A true…read moreprofessional. The value is phenomenal I used him to repair my old furnace quite a bit and he installed a new one for me on 12/19/25 for a great price. He also cleaned everything up and followed up with me a few hours later.

I highly recommend using service this business offers!!! Now, after project has been completed, I…read morecan say for sure Erik will do a great job, no matter what it'll be! I saw him working - in addition to knowledge and experience he has a good working culture, and you'll rarely find it these days!!! He did a complete A/C system replacement for me. He quoted the project and after that explained all the details I was asking about (even I was asking quite a bit more than a usual customer would). As a result we slightly corrected his initial standard proposal to better fit my not quite standard case. His price was sure better than those big companies estimated. After being a customer of Allied Air Conditioning and Heating Corp. for 37 years and watching deterioration of service level there as well as a price increase I'm switching to ThermPro Heating and Cooling on a permanent base for all my HVAC needs. I can see that here you can talk it through and find solution (possibly even not a standard one) that will fit your needs and checkbook. Corporate America does not operate this way (it just cannot) - they have a set of rules and some company standards that they have to be within, but I, as a customer, do not care about. In addition to all I see that if we, consumers, will not support businesses like this one, we will be paying more for less service. So I strongly encourage you to consider ThermPro Heating and Cooling for all your HVAC needs! And I thank Erik very much for the good job he's done for me.

Brandon was great. Our AC wasnt working right due to something falling on it and we were able to…read moreget it going up and running again in a short amount of time. He even helped by checking on the condition of the other parts that could be an issue with my model and even showed me how to clean the air con. Above and beyond and was incredibly friendly as well. The supporting staff was also nice as well. Service for cost was amazing. I definitely foresee myself being a repeat customer and would recommend this company to others.

I have had the best experience with your company from start to finish. From installing a new…read morefurnace and air conditioner, to coming out for yearly inspections, you guys have been great. When I originally received my estimate for the new systems, the knowledge and honesty were appreciated. The installers were great, the service guy that comes out is very respectful kind and knows what he's doing. The girls in the office are also kind and helpful. I have nothing but high ratings for your company. Thank you!!

I can't recommend Compass enough. Especially if you are in the market for a Mini-Split like I was…read more This is a major purchase and must be done right. I discovered Compass through a referral from another HVAC company. Think about that for a minute! Mike and his crew were excellent in every way, every step of the way. Usually after large purchases I tend to second guess if I could have done better or gotten a cheaper price...not this time. Mike's knowledge and expertise is obvious once you meet with him and that's all I needed to know I was in good hands. It was a no pressure sale also. Thanks Compass!

My AC died. Tyler from Compass showed up the same day. He explained the problem clearly and kept me…read morein the loop during the fix. Professional and efficient. Definitely recommend them!

Our icemaker broke in our LG refrigerator. Same-day diagnostic; 4 days later, the new part arrived…read moreand was installed. Asher our technician did a great job! He was on time and quickly figured out what needed to be done, and repaired the icemaker. Could not ask for better service and the price was reasonsble .

A+ all around - scheduled same day to have fridge fixed. Technician was outstanding - very skilled…read moreand professional.

It's wonderful when you work with a contractor who you can trust, and who is professional. This was…read moredefinitely the case with Ragano. Andrea was very polite and efficient on the phone, so scheduling was a breeze. The two servicemen who came out were great. They immediately found the issue with my dryer vent, did a quick repair, and answered my questions about my furnace. The price was quite reasonable in my mind. I will be scheduling them to handle any servicing going forward. I very highly recommend!

I recently had my 25 year old furnace and ac system replaced by Ragano. John and his team were…read moreawesome to work with especially, the attention to detail in the ductwork to make my whole house humidifier work in a tight space. They did all the work neatly in a timely manner as promised. I'm very meticulous when it comes to work being done in my home, and I'm totally satisfied with the installation that Ragano performed.

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

Great service. I only trust them for my heating and ac work. I have been using them since 2010.read more

Mike was just awesome!! I will be calling him again for my cleaning in the spring. His prices are…read morefair. He came over to fix a problem with my furnace. We thought we had fixed it. I needed to call him back and he came back to fix it after his day was over. A part needed to be replaced. He used the service charge towards the price of the part. His work is really quality. Very conscientious. Will be calling him again!!

Outstanding Customer Service every one works with you. Day of job Alex and Jeff were fabulous…read more They let me watch them work I've always been fascinated with how things work. Mid Oct 2024 they moved my 3ton A/C unit over and further from house making it easier for me to keep clean. It's taken me some time to write this review as I'm still recovering from surgery. Come Spring or Fall I'm planning to renew my maintenance contract. They come out twice a year to check HVAC and clean everything up. Again outstanding Customer Service every one works with you. END RESULT very happy customer. Highly recommended!!!

This company is GREAT! After another company replaced my furnace and messed it up by miss matching…read morethe plenum size and furnace I got McHenry to do it. The other furnace was crap and only lasted a year before the blower failed (because of the pressure miss match caused by the plenum mismatch). They replaced the furnace with a good one, AND got it up off the floor like it SHOULD have been. In addition to correcting the plenum, they put a NEW and correct filter housing on it. That doesn't seem like a big thing except the prior company had some dummy install a filter housing with the screws facing IN to the slot where the filter sits making it a real pain to replace. So ya, I definitely recommend them.

Not an honest company, they charged 100 just for service call, then 260 to replace a thermostat…read morethat I provided. No new parts nothing else done. Extremely expensive

No way, I had them come out after hours so I get having to pay the $35 overtime charge. What they…read moredon't tell you is if the guy doesn't get it diagnosed within a half an hour they charge you half an hour or almost an extra $60! I'll say more about the quote that was given after the job is done by someone else. Let's just say he tried to take advantage of my need for heat.... and the guy that came out was from G and R Heating. Not who I thought I was calling.... there are too many other good companies to deal with this stuff. Find someone else. Update: another company did the job for less than half of what they quoted me! Jesus

Prompt response and arrival , fixed issue by replacing capacitor. Local business, Highly recommendedread more

Our go to HVAC company, they always come during the time they give, we've used them for years and…read morenever steered us in the wrong direction. They do our annual inspections and any maintenance needed. Pricing is always fair for the work being done.