It's wonderful when you work with a contractor who you can trust, and who is professional. This was…read moredefinitely the case with Ragano. Andrea was very polite and efficient on the phone, so scheduling was a breeze. The two servicemen who came out were great. They immediately found the issue with my dryer vent, did a quick repair, and answered my questions about my furnace. The price was quite reasonable in my mind. I will be scheduling them to handle any servicing going forward. I very highly recommend!

I recently had my 25 year old furnace and ac system replaced by Ragano. John and his team were…read moreawesome to work with especially, the attention to detail in the ductwork to make my whole house humidifier work in a tight space. They did all the work neatly in a timely manner as promised. I'm very meticulous when it comes to work being done in my home, and I'm totally satisfied with the installation that Ragano performed.

Our furnace began to short cycle on a Saturday night during the middle of a cold snap. We called…read moreBartlett HVAC, who came highly recommended on FB groups and Yelp, and they helped to trouble shoot our issue and determined that it was not a safety issue and got us through the weekend. They came out on Monday and looked at our furnace. We decided to replace our 16 year old gas furnace. Bartlett HVAC provided a method to keep our home warm until they couId do the complete install. On the day the technicians arrived to install the new furnace, they arrived on time. They made sure to put down runners to protect our flooring and always wore shoe coverings going in and out of our home. The install went very smoothly and the work was completed in a very timely manner. The technicians were super respectful and did an outstanding job working in a VERY tight space. They kept us informed throughout the process. They even swept our floor after the install was complete! The pricing was very good and well within industry standard. We have been incredibly impressed with the level of professional service and their care to detail. We highly recommend this A+ company.

These days, spending money on your house whether for a planned project or unplanned repair, finding…read morea business that you can not only trust to do the work but also offer the customer experience that at least matches and at best exceeds your expectations is rare. This fall, we needed our roof replaced and hired a contractor that was recommended by a neighbor. The process extended well over a month with the general having subbed out all aspects of the job to other contractors that not only daily were unsupervised, performed shoddy work requiring multiple call backs almost every day, but also damaged multiple parts of the house including our air conditioner. Our hard-earned money had these contractors dump roofing materials, pieces of Hardie siding, flashing from siding work, nails, etc., into our AC unit. This, of course, was unnoticed until the unit kicked on and a cyclone of bad and carless decisions by our roofing company clanged around damaging the coil and fan, spewing what it could up through the top. The costs and stress of the roofing work had already put us past the scope of what were prepared to handle. Fortunately, before I could yet again look up at the sky and ask why every contractor brought bad luck, I pulled up Bartlett's number. We had used them for a furnace check earlier in the year. They picked up immediately, and listened. Not, 'you're matter is important to us...you'll hear back in a few days.' They were as concerned about what had happened, not just through our long ordeal with the roofers but for the AC unit they installed. Bartlett said they would have someone come out ASAP as our roofer wanted to open the AC himself so that he could inspect and clean it on his own. That wasn't going to happen. Vince came out and assessed the unit and cleaned it out. He was extremely helpful in going over the damage to our unit that was only about 7 years old, asked what our intentions were as far as if we were looking to repair the unit, live with the damage to it, or replace it. He explained and fairly documented each option going over the pros and cons of each taking into account our current indoor equipment, ductwork, and performance expectations. His documentation helped us work with our roofer to understand the cost of their damages. We made the decision that repairing the damaged unit would be much of the cost a new unit would be. Vince had given us multiple options for our budget with zero push to sell us any of them. He continued to be transparent on each choice. We decided on a new Lennox 4-ton unit with matching evaporator coil. As Vince had been, every person from Bartlett whether on the phones or those that arrived for the install treated us like we were part of their family and respected our house as such. The install team was great and made sure any changes to our ductwork/etc we understood especially since the new unit is the new R454B type which required some additional required sensors, etc. After install, I had some questions on the unit and its efficiency due to confusing government energy guide labeling and Vince spent an entire weekend making sure everything was correct. Because a larger unit was installed, some things had to be modified for the indoor coil and space to make some of the changes was limited. Vince took the time to come out and look at everything and listen and came up with a plan to make everything as perfect as possible. I do not know any other business or company that would without hesitation take the time to even consider doing that. Within a day, he had a team come out and make some adjustments and even upgrade our humidifier with a new model that not only performed better but does not leak and have all the other problems the former unit had by design. This team took their time to make everything not just fit but to work better than the old equipment could ever have done. I kept waiting for the other shoe to drop only because of the terrible time we'd had with the roofers and any other company that serviced or replaced anything in our house. Before they left, they made sure to ask if everything looked good, the install\cleanup\etc. I actually smiled and told the technician that it all looked amazing and like someone that cared did all the work. A very long story short, if you through need or desire to change HVAC equipment or service any of it, do not hesitate to call Bartlett Heating & Air Conditioning. They respond as quickly and with the care a family member would give you and your house and treat the smallest jobs with the same detail as the large ones.

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

Antonio S. performed a thorough ac inspection and cleaning. He was very professional and walked me…read morethrough my current april air system was loosing moisture since the air went into the furnace instead of out from the furnace. get on the maintenance plan too.

Did the special A/C tune up they had for the spring. Super easy to set up appointment. Tech came…read moreout and looked everything over and gave an honest evaluation of everything that was needed. Gave price upfront of extra services and did not pressure to buy anything. Tech kept me updated on everything with pictures. Overall a very good experience

I can't recommend Compass enough. Especially if you are in the market for a Mini-Split like I was…read more This is a major purchase and must be done right. I discovered Compass through a referral from another HVAC company. Think about that for a minute! Mike and his crew were excellent in every way, every step of the way. Usually after large purchases I tend to second guess if I could have done better or gotten a cheaper price...not this time. Mike's knowledge and expertise is obvious once you meet with him and that's all I needed to know I was in good hands. It was a no pressure sale also. Thanks Compass!

My AC died. Tyler from Compass showed up the same day. He explained the problem clearly and kept me…read morein the loop during the fix. Professional and efficient. Definitely recommend them!

Wonderful group of expert technicians. They focus on…read morecustomer service and doing things right the first time. I worked with Mark and he is the best of the best and won't waste your time or your money. Youll be happy if you try this group for new equipment, repairs or just maintenance. Pretty special company.

Mark and the whole team have always been incredibly helpful and responsive. I chose them because of…read morethe stellar online reviews and they live up to them. Great peace of mind.

AQC Services in Schaumburg was outstanding from start to finish. They responded quickly,…read morecommunicated clearly, and provided straightforward pricing with no games. They arrived on time and were able to repair my A/C the same week. What really stood out was their integrity and professionalism: transparent process, fair pricing, and solid work. They saved me thousands of dollars in the process. Not only are they one of the best HVAC companies I've dealt with, they're genuinely one of the best businesses I've dealt with in my life. Highly recommend.

Of all the companies I reached out to, they were the only ones that could commit to somebody the…read moresame day and so I went with them. Ross was prompt and friendly and the pricing was very fair. Definitely recommend them to anyone else looking for HVAC Service.

Our furnace stopped producing heat overnight. JML was quick to respond to my yelp requests and also…read morewas able to make an appointment relatively quickly. The tech was courteous and explained what went wrong and how he fixed it. He also noted our unit is on its last legs but did not go into any hard sell. He actually gave us some tips to keep it going and just a heads up to start planning for that cost outlay. I have to say, I'll probably go with JML when we do decide to replace it just off of the professionalism they demonstrated.

We've used JML for the last few years for maintenance and cleaning. We installed our new AC unit…read morewith them this week and were pleased with their work on a larger scaled project. The honesty and integrity of this company isn't something you find often in the industry.

Loved that they showed up in a mask. He did a fabulous job. Job well done. His job is very neat and…read moreclean. Thank you

From the owner: Call for a free estimate on Commercial HVACR jobs. Specialize on Walk-in Cooler/Freezer jobs &…read moreCentral Air Conditioning. Also able to work on all types of restaurant equipment.

Alex came to the house on time and provided helpful consultation on how to solve my 2 issues. Have…read morehad plumbers nickel and dime me in the past, but Alex provided a fair price for 2 quick fixes. Will definitely use them again.

I had a pretty brutal few days with basement flooding and onestop was very dillegent about follow…read moreup and communication. I believe they really care about their commitment to customers and their craft. Thank you!