I sent a request thru Angie's List. Bob was the first one to…read morecall me and send me an email. He gave me the best price and the best customer service experience I have seen. He serviced the furnace and fixed a part that was leaking carbon monoxide thru a tiny hole in the furnace. He did not charge for the part or for labor. He fixed it because he said it was the right thing to do. Wow! Beyond impressed.If you are looking for someone to service your furnace or air conditioning unit, I think this company is amazing.

Our ac went out on the hottest day of the year, I called these guys up and they sent a technician…read moreout. I had an uneasy feeling about these guys right out of the gate, even the initial phone call didn't go well. Then I come to find out the technician called the wrong number to verify the appointment. That Sinking Feeling amped up when the technician told me he's been doing this since December. Long story short, the technician kept telling me that this part went bad, and that part went bad,and with each part my estimate was going up $500. After about four hours the estimate was at $1,500 and he still didn't figure out exactly what was wrong with the unit,and now he was calling for reinforcements. That's when I told him he needed to leave, I have a friend who used to work in the field, he came over and had the air conditioner running within 20 minutes,granted, he did have to go and buy a new motor which he installed and one or two other small parts. My part bill was about $250. It's a shame that they send these guys out with little or no experience to try to diagnose a problem,and then the company feels the need to bilk their customers. Never again!

Phillips installed a new furnace for us and we are extremely happy! From beginning to end,…read moreeverything went smoothly. The owner, Pat, came out to give us an inspection and quote for the furnace. I never felt pressured to buy and she explained the whole process in detail. Pat was very professional, yet easy to talk to! Phillips also serviced my sister's furnace and again, the technician explained it all in easy to understand detail! We were referred to Phillips by our neighbors and we will do the same! Highly recommended!!!

We are happy repeat customers of Phillips Heating and Cooling. Been in our house for over 30 years…read moreand have used them twice for furnaces and once for AC. We went with our second American Standard furnace this fall. Never had an issue with the first furnace but at 19 years old... we chose to swap out to a newer unit sooner than later. Phillips Heating and Cooling - Honest. Reliable. CLEAN. Very fairly priced. Show up on time. Pat is great. She listens. Pat knows your local village codes. She gives you options on different HVAC systems, all depending on cost and what your house needs. From quote to permit to installation to final switch on, our new furnace is great. I would highly recommend this locally owned family business. THANKS, PHILLIPS!!!!

i recently began living in a manufactured home in Marengo. They come with their own special needs…read more I was pleased with the crew that came out. The inspection and cleaning was performed professionally.. They were patient and answered my concerns intelligently. We will see them in the Spring for the A/C inspection and cleaning.

Jeff came next day, cleaned and thoroughly checked the unit and found a part needing to be replace…read more Jeff showed me the weak signal and I was very happy overall with their service, I would recommend them to anyone needing to have their furnace checked for piece of mind knowing AGM does such an efficient job!

We've been customers of Todd's since we moved into our house in 2013 and were faced with replacing…read more2 furnaces and a giant water heater. Todd advised us well on the replacement units and installed both very professionally. Since then, he's been advising us on the annual failures of our 1979 air conditioner, always managing to repair, rather than replace, up until this year when there really was no recovery. Again Todd advised on a cost and energy efficient unit (Bryant) with the work being done in the middle of a torrential downpour. Extremely responsive on both planned and emergency visits (his wife handles scheduling I believe) and an all around nice guy.

liars and scammers. They were sent out (and paid) by a Home warranty company i had a warranty…read morepolicy with. (First American Home Warranty = Scammers, do not ever use it) The HWC denied my claim. The contractor (apparently the OWNER of COOL OPERATOR) represented something to them that they wanted to hear but wasn't true so they cou;d delay the claim. The shady vendor said the opposite to my face when he came to my home. They are clearly in bed together to scam consumers. If COOL OPERATORS will assist in defrauding consumers they most certainly will do it to their own customers.

Great trust worth HVAC company. We have used them twice now at 2 separate locations. Both times,…read morethey were quick, completely honest, and did a great job. They are a great family run business that works hard for their customers. John, the owner, is a great guy who is very helpful. They are prices are responsible. They only accept cash or check. No credit card.

Contacted J&B regarding my furnace and they got a technician out to perform the required repairs. I…read morewas not pressured by any upselling of services or parts they simply repaired what was required and was very fir with their price. Highly recommend!!

The official e manager was unreliable did nog know what she was doing and wanted to charge me more…read morethan it should've cost to repair the air conditioning

i don't think they know what they are doing. I've spent the entire summer without a fully…read morefunctioning AC unit (that they "fixed" last summer by the way). While they attempted to fix it in June, they did not correct the issue and continue to come out and not fix the issue. I should also say the communication is terrible and they have not shown up several times, shown up at times different than what was scheduled and also did not communicate the time needed to do the work in advance. I've had a technician come and say he sees the issue and another technician come back and say he can't find the issue. I hired a different company to come and check their work and their technician found Premier didn't identify the correct issue (motor issue), didn't adjust the pressures correctly, didn't properly install the part they "fixed," and left an important filter off the unit without replacing or mentioning that it was not replaced. This company just seems to be incompetent and I cannot recommend anyone hiring them.

Today 7/15/2026, Jake came out to my niece's townhome late afternoon with a smile on his face to…read moreservice her AC. It was 95 degrees and he did not complain once while I myself felt sorry for him working in this heat. Jake was very helpful. Gave us some good advice and provided us with follow up phone numbers. This dude should be recognized for his dedication and determination to help a customer who's AC was in despair. Thanks Jake from Planz!

July 3-hottest days of Summer. A/C stops working. Called at 6 AM. Jacob arrived at 9 and A/C…read morefixed and we're cool again. Professional, knowledgeable and helpful. This is a great small family business.

I have had a service contract with Climate Comfort. They check out, clean and tune up my furnace…read moreand A/C. They know their trade and do a thorough job. You won't be disappointed.

Five star experience!…read more Tim is knowledgeable, courteous, and does excellent work for a reasonable price. I highly recommend him for all your HVAC needs. Design, installation, maintenance, you will be in good hands.