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    Copa Airlines

    3.1 (14 reviews)
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    Tiffani N.

    I flew on Copa Airlines for the first time in business class from Cancun to Atlanta and had a pretty solid experience. Check-in was smooth and priority boarding made a difference because I was exhausted after getting to the airport way too early. The cabin was clean and comfortable, and the seat had plenty of space for a short international flight. It was reminiscent of first class on short domestic carriers. The service was attentive without being too overbearing. Also, the meal was better than expected and I really enjoyed the wine which is usually terrible on most airlines. Everything felt organized and professional from start to finish. I had miles to use before expiring so it was actually a great way to travel between Cancun and Atlanta. Would definitely consider booking business class with them again if I had miles but probably wouldn't pay too much for their regular fare.

    Ana P.

    I booked a flight with justfly 2 months ago, then they messed me up, they asked to call Copa airlines to change my flight, i have been tried to call them for over 2 weeks and my trip is supposed to be in two weeks. I call the Miami number, all numbers i found on the internet NO ONE PICK UP the phone. i want my case resolve as soon as possible my booking is PNR BTC4BE . this is hard to believe that big companies like that do not offer customer service.

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    Spirit Airlines - Gross.

    Spirit Airlines

    1.5(492 reviews)
    0.0 miOrlando International Airport

    I'm going middle of the road here. Despite the numerous jokes and complaints about Spirit, I have…read moreyet to have a poor experience. Knock on wood. I may fly Spirit a few times per year because they offer direct flights to some of my regular destinations at competitive price points. My general experience includes a quick check-in and printing of my luggage tag at the kiosk and smooth luggage drop-off. Sometimes the line is very short and sometimes I have a short wait. I have received polite customer assistance at both the kiosk and the luggage drop-off. Astonishingly, most of my flights have had on-time departures and arrivals. A few times, I've even experienced early arrivals. The long and short of it is that I have had reasonably good experiences and will continue to use Spirit Airlines for as long as that remains to be the case.

    Ticket counter attendant was courteous and polite. I observed her help a family who was late…read morechecking in for a flight. She worked quickly and expeditiously to assist them with trying to make the flight. When it was our turn at the counter, she also provided good customer service. She made sure she verified our information to include dates and destinations.

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    Spirit Airlines - Long line you have to wait in so Spirit Airlines can measure your luggage.  If it's too big, they make you go back to pay.

    Long line you have to wait in so Spirit Airlines can measure your luggage. If it's too big, they make you go back to pay.

    Spirit Airlines
    Spirit Airlines - They upgraded their seats to these black ones. More leg room. If your seat isn't this, you're on an older plane.

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    They upgraded their seats to these black ones. More leg room. If your seat isn't this, you're on an older plane.

    Alaska Airlines - arriving sfo

    Alaska Airlines

    3.0(22 reviews)
    0.4 miOrlando International Airport

    This is to personally thank Ms. June Perez for traveling extra mile…read more * To help out * compassionate of the situation * Really sincerely to the job * Highly Passenger/customer oriented * Follow the process and principles fully, as per TSA Government guidance. * Ensure you contact only the correct phone number only for me. * Takes extra mile to contact Eric - the lead in the TSA Checkpoint She is a great asset. I need to send a separate email to the Alaska Airlines representative who went out of her way to ask the TSA Lead and he himself helped.: LTSO Abruzzese for his outstanding help as well. I will send a separate email for it. One of the wireless callers, a lady, called as well. In the TSA Call center, there was also a nice lady who called the TSA Checkpoint, but we reached out ourselves, so it all worked out. Sorry to be brutally honest, ethical, and upfront. Please pass on to upper management that she is the best TSA agent in San Diego for Pre-TSA Checkpoints. This is to personally thank Ms. June Perez for traveling extra mile. * To help out * compassionate of the situation * Really sincerely to the job * Highly Passenger/customer oriented * Follow the process and principles fully, as per TSA Government guidance. * Ensure you contact only the correct phone number only for me. * Takes extra mile to contact Eric - the lead in the TSA Checkpoint She is a great asset. I need to send a separate email to the Alaska Airlines representative who went out of her way to ask the TSA Lead and he himself helped.: LTSO Abruzzese for his outstanding help as well. I will send a separate email for it. One of the wireless callers, a lady, called as well. In the TSA Call center, there was also a nice lady who called the TSA Checkpoint, but we reached out ourselves, so it all worked out. Sorry to be brutally honest, ethical, and upfront. Please pass on to upper management that she is the best TSA agent in San Diego for Pre-TSA Checkpoints. Thanks & Best Regards, Respectfully Submitted, Sridhar Rangaswamy ("Sri") US Trademark: #5030763 US Trademark #SN 98620494: "Promise Less/Under Promise and Deliver More" "Excellence is not an act, it is a Habit" "Honesty is the Best Policy"Be Truthful,Honest and Fair"

    I had the most jank time during my MCO to SFO flight, in this equally jank terminal. I had to be at…read morethe airport at 2:30pm due to returning a rental car and being dropped off at the airport, and my flight was boarding at 7:30pm. Several hours at the airport was already expected and accounted for, but then my Alaska Airlines flight was delayed for no reason and continued to be delayed at every hour interval until we finally left the ground at 11pm. We were never told why it was delayed so much. There is absolutely nothing to do at this airport, or at least in the terminal I was in. They could at least add some random small Disney store or fun bar in the area! There weren't any charging stations or work tables to busy oneself. I just spent the time pacing back and forth the outdated large hallway watching some idle planes, and sat around. On the flight, they didn't even give us more than one snack to compensate! The TSA line was oddly long, too. It wrapped around several times, but it may have been because of recent REAL ID confusion. They seemed to be on the watch for something, because they had some dogs walking back and forth as people crossed a section one by one. At least the security is active here? Checking in a few hours before board time got us a window and adjoining seat near the middle of the plane, behind the wings. For certain T-Mobile plans, you get free wifi on the plane. Entertainment is only offered when you connect to your own device - they removed the seat tablets. There are USB and charging outlets on the seats. I usually prefer flying with Alaska Airlines, but this experience was maddening.

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    Alaska Airlines - Departing mco

    Departing mco

    Alaska Airlines
    Alaska Airlines - Ginger ale, snack

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    Ginger ale, snack

    JetBlue

    JetBlue

    2.7(220 reviews)
    0.6 miOrlando International Airport

    JetBlue Airways operates the main 'customer service' call center for this 866- 514- 0176 phone…read morenumber 24 hours a day, 7 days a week. This (toll-free) number is open 24 hours for flight reservations, ticket changes, cancellations, refund requests, modifications, and other travel-related requirements. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this JetBlue Airways experience fell short of expectations. I paid an extra $140 for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating arrangement differed from what had been displayed during booking. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, 6K, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in New York seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Florida, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original New York contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking JetBlue Airways for a similar trip in

    I flew on JetBlue to Orlando International Airport from Newark New Jersey and had an excellent…read moreexperience! Jetblue's service was extremely good! Flight was smooth. Staff was helpful! All processes such as the check in, boarding, went smoothly! The Orlando JetBlue terminal is really nice! It has to be one of the best airport terminals that I have ever seen. Terminal is spacious, modern, clean, bright and easy to follow. Many seating options available too! The design of this airport terminal made traveling so much nicer than in so many others! The process to rent a car after arrival took approximately 20 minutes though. I arrived at midnight. However, I didn't feel as though the delay was unreasonable considering the time and amount of people who were also renting cars since there was only one team member available at the Alamo car rental service. I had an excellent experience using JetBlue and Orlando International Airport. Great terminal, smooth flight and very easy airport to follow. Great combination to make for a fun experience!

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    JetBlue
    JetBlue
    JetBlue

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    Disney's Magical Express

    Disney's Magical Express

    3.4(180 reviews)
    14.2 miDisney World, Horizons West / West Orlando

    We've used the Magical Express at least 7 times now, and never had any issues. I recommend it, and…read moreit's very easy to use. If you have your Magic Band ready when you get off the plane, it's incredibly easy, and you just walk up and scan your Magic Band and they tell you what line to stand in. Line 10 is AKL for both villages and Coronado. A personal gripe of mine; I don't think Deluxe resorts should have to share busses. Before this trip, we'd always stayed at Polynesian and Grand Floridian. They are both Deluxe resorts, and they share with Contemporary, and all of those resorts are right next to each other, so it didn't really bother me. But this time we were at Animal Kingdom Lodge, and we stopped at Art of Animation and Pop Century before getting to AKL. I just think the Deluxe resorts are so much more expensive that they could get their own busses. In any case, I landed at the airport at 3:45, was on a bus by 4:15, and on resort at 5:07. I don't think it's worth the cost of an Uber to get there like a half hour faster, but that's up to you. One thing that's great about Disney is that you don't need to worry about transportation at all once you get there, and I really appreciate that. And if you check bags, you don't even need to get those, and they'll deliver them right to your room. I had a very early flight home though, and they picked me up excessively early. I got picked up at 5:30am for an 8:30am flight. I didn't have luggage, but if I did I could have checked it at the resort, so no one needs to be at the airport that early. I sat around for a good 2 hours before my flight. That might have been worth taking an Uber just so I could sleep another hour. It's still a great service though, and I plan to use it again next time. There's really no reason to spend extra on transportation when this is included with your stay.

    During our Disney vacations and staying at one of their properties we always use the Magical…read moreExpress. It's great if you don't need to rent a car as you can use this bus service from and back to the airport. I highly recommend it. Then just use the free Disney transportation to get to parks and shopping. Never had a bad experience! Clean and comfortable buses, with professional courteous drivers. Charging ports on the bus along with TV's showcasing Disney info and trivia. They have this down to a science. Be sure to tag your bags correctly, and they will get them for you, and they magically show up at your hotel. The buses run on specific schedules and based on the time of your flight be prepared to leave a bit earlier to the airport. I read this service will end in 2022. Sad, as it's a terrific perk.

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    Disney's Magical Express
    Disney's Magical Express
    Disney's Magical Express - Disney's Magical Express boarding area at MCO.

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    Disney's Magical Express boarding area at MCO.

    Virgin Atlantic - First meal

    Virgin Atlantic

    3.8(8 reviews)
    0.0 miOrlando International Airport

    Flew Economy to London and had a great experience…read more The attendants at the bag check were extremely friendly and made sure to answer all of my questions. I got to the airport 2 1/2 - 3 hours before my flight, so going through security check was an extremely quick process. It may have lasted 10 minutes in total, which was amazing because the estimated time said it'd take at least 24. The flight was about 9 hours long, but the entertainment system shockingly had really good choices so it kept me entertained when I was tired of listening to the music on my phone. British Airways is still my favorite, but Virgin is definitely being added to the list.

    Booked our London flight with Virgin Atlantic through Delta Airlines for non-stop flight from…read moreOrlando. Booking everything online with Delta was super easy and our information was transferred to Virgin Atlantic including our points. All we had to do from that point forward was download the Virgin Atlantic app on to our phones to get updated flight information. The only thing that didn't get transferred was his KTN. Navigating their website and app was a bit confusing so the day we flew out, we had to update his KTN with the check-in agent. If you're a government employee, this can be a hassle and set back if you do have precheck. The check-in agent has to manually enter the KTN for you. This was a minor setback that we had for my hubby. But no big deal.. we got to the airport 3 hours prior and got everything squared away in time. Now to the flight... the flight was smooth, no turbulence whatsoever. What was suppose to be an 8 hour flight turned into 7 hours so we ended up getting to London an hour earlier. It was a full flight, probably about 200 passengers on board. The flight attendants were amazing. We were served food and drinks every hour. They provided head phones, blankets and pillows. I couldn't sleep on the plane because I was so excited to be on vacation so I watched 4 movies. Would I fly with Virgin Atlantic again? Absolutely!

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    Virgin Atlantic
    Virgin Atlantic
    Virgin Atlantic

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    Copa Airlines - airlines - Updated July 2026

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