Me gusta mucho el pan, siempre compro los cakes de cumpleaños en esta panaderia. Las empleadas son atentas y es muy limpio.

Terrible management. My 4 year old needed to use the restroom and wasn't allowed to. Then he accidentally dropped his cupcake and had no sympathy. Cakes are stale as hell with no good taste. DONT COME HERE read more

Avoid Copacabana Bakery in Gaithersburg, MD at all costs. We paid $61 for a cake that was completely unacceptable. It was for a special celebration for my parents, and it was honestly embarrassing to serve. The cake was visibly cracked before we even touched it. The moment we tried to cut it, it completely collapsed and fell apart. It was dry, overcooked, and made up mostly of whipped cream and pastry layers with barely any actual cake. It looked bad and tasted worse. We barely ate any of it. When we contacted the bakery, the manager was rude, dismissive, and condescending. Instead of taking responsibility, she questioned whether we knew how to cut a cake and whether we even used a knife. That response alone shows the level of professionalism and customer service you can expect here. The only thing offered was a discount on a future order -- which is unacceptable considering the product was defective. For $61, this was a complete rip-off. Poor quality, zero accountability, and shockingly unprofessional service. We requested a refund and offered to return the cake. Nothing meaningful was done. Because this issue was not handled appropriately, we will be filing a complaint with the Better Business Bureau. Save your money. There are far better bakeries in the area that actually stand behind their products. Evite la panadería Copacabana en Gaithersburg, MD a toda costa. Pagamos 61 dólares por un pastel que era completamente inaceptable. Fue para una celebración especial para mis padres, y fue honestamente vergonzoso servir. El pastel estaba visiblemente agrietado incluso antes de que lo tocáramos. En el momento en que intentamos cortarlo, se derrumbó por completo y se desmoronó. Estaba seco, demasiado cocido y estaba hecho principalmente de crema batida y capas de pastelería con casi ningún pastel real. Se veía mal y sabía peor. Apenas comimos nada de eso. Cuando nos pusimos en contacto con la panadería, el gerente fue grosero, desdeñoso y condescendiente. En lugar de asumir la responsabilidad, cuestionó si sabíamos cómo cortar un pastel y si incluso usamos un cuchillo. Esa respuesta por sí sola muestra el nivel de profesionalismo y servicio al cliente que puede esperar aquí. Lo único que se ofreció fue un descuento en un pedido futuro, lo cual es inaceptable teniendo en cuenta que el producto estaba defectuoso. Por 61 dólares, esto fue una completa estafa. Mala calidad, cero responsabilidad y servicio sorprendentemente poco profesional. Solicitamos un reembolso y nos ofrecimos a devolver el pastel. No se hizo nada significativo. Debido a que este problema no se manejó adecuadamente, presentaremos una queja ante el Better Business Bureau. Ahorra tu dinero. Hay panaderías mucho mejores en la zona que en realidad respaldan sus productos. read more

Copacabana Bakery - Bakeries Near Me - Gaithersburg, Maryland

See all

This is my go-to place for fresh bread. I always get pan francés, conchas mexicanas, gusanitos de dulce and sometimes galletas de mantequilla. You can skip the churros, they are always cold and not enough filling, at least for me. The ladies that work here are always nice and attentive. There's usually a line when I visit but they move pretty fast. The pan francés is always fresh. The bakery is spacious. My only drawback is sometimes you will encounter people outside asking for money/food or trying to sell you something at the parking lot. read more

There were a lot of options for different pastries and desserts. The tres leches cake cups hit the spot! Nice and milky once you dug deep into the layers. Was not a big fan of the conchas. They were dry and not super fluffy, but I did get them at the end of the day so that may be a caveat. read more

I only come here for the tres leches jar, the slice is okay but the jar is soooo yum. Even if they increased the price I would still come here over other spots. read more

I bought a Cappuccino cake ,a freshly made cake, and plenty of stuff to help you to take care of your needs, parking also available. read more

Copacabana Bakery - Cappuccino cake - Bakeries Near Me - Gaithersburg, Maryland

Fui está mañana a buscar para y budín no tienen nada y el personal amargado atendieron mal a mi hija de 11 años dejan mucho k desear Amargadas hasta donde se puede no les recomendaría visitar este lugas read more

I ordered 2 tres leches cake for a birthday party. When I took the cakes out of the box, the icing had massive cracks on it, on both cakes. The cakes were also extremely dry and bland. I called them immediately and the lady who picked up asked me for pictures of the receipts and the cakes. I sent her everything she asked for and she said I would receive a call from her manager.. tomorrow will be one week and I still haven't heard anything. Awful expensive cakes, awful customer service... I DO NOT recommend this place at all. read more

See all

I been to this bakery a few times specifically for their Tres Leche cake/cup. The staff is very friendly and are anxious to help you with your order (which is a good thing). When you walk in the bakery there is plenty of tables and chairs just in case you want to sit in. They have drinks you can order from them as well, not just bakery goods. TIP: If you don't have cash? They have a $5 min on cards. :-) They have a huge selections of pastries, bread, cake, etc. I ordered their pound cake bundt,donuts, tres leche cake, and bread with the light coat of sugar on top. Their pound cake and bread is dry but soft. It taste like they made it from scratch and the flavor was good, its just dry. If you like dry cake/bread? come here. I think it was perfect with coffee! And the pricing is affordable. I spent $7.50 for like 4 items. The pound cake is like $1.25 and the most pricey item is $2.99 for the tres leche cake. The tres leche cake was so good! It was not super soggy with milk like some bakeries will do. I added strawberries to it when I got home which made it amazing! I will definitely, come here again! My kids love coming here for a sweet treat. And it does not break the pockets coming here. read more

Avoid buying from this bakery at all cost. The lack of customer service is evident but they will gladly take your money. Purchased a 3-leches cake but instead got a creme cake. They also mispelled the name, after I wrote it on a piece of paper. Really?, how hard can it be? Called back and spoke to manager "King" who tried to give me the run around but offered $2 as credit for selling me the wrong cake and messing up the name. I told him that he needed to do better if he wanted me to return as a customer. He asked for pictures and receipts but didn't deliver on his promise (told me he needed to talk to the owner but never did). I paid $29.99 for an 8 inch creme cake and he offered $2 for me to drive back and spend $3 on gas to buy another overpriced cake. You are better off buying from a supermarker instead. Same low quality but probably find better customer service. read more

I bought a 10" tres leches for a work party and it was amazing. Everyone loved it and it was so popular!!! I was nervous that the tres leches I ordered would actually be a crème cake per an old review on here, but it was totally per the order and delicious. Not too sweet, not soaking, was maybe missing some fruit in the middle but that's not how everyone makes it! I had friends ask me about ingredients re: food allergies -- make sure you ask in advance when their baker is there if you're worried. I was able to order in Spanish so unlike some older reviews on here, everything was correct in my experience. Very pretty -- see other photos -- it had white frosting, white coconut shavings on the side, and fruit around the rim. Would definitely order again!!! Thank you!! read more

Got a baby shower cake, tres leches. Excellent price, service, and taste. No complaints! Probably need someone that speaks Spanish to make sure the order goes in correctly though. read more

Copacabana Bakery - a baby boy shower cake - Bakeries Near Me - Gaithersburg, Maryland

I stopped in after an overnight pit stop on my way home from the Outer Banks with my parents. It was my best friend's birthday and I wanted to have a treat for her when I got home. So I picked up two slices of Tres Leches cake and they were AMAZING!!!! She loved it too!!!! Fantastic! It's probably a good thing I don't live closer. read more

I love stepping into a bakery because all you smell is fresh baked goodness. I take that back: I love stepping into bakeries because most of the time, you can smell the fresh baked goodness happening even BEFORE you walk in the door. This new little Hispanic bakery couldn't be at a better location. I was craving a little pan and couldn't have been happier to have found this place. I left with an assortment for under $5, so totally budget friendly: Mexican sweet bread, (vanilla) muffins, and rice bread. I love that it still felt and tasted like it was just baked (plus the heat emanating from the back kitchen suggested there was still baking going on even though it was late afternoon), not overly sweet and preservative-tasting. *Clean and spacious *Breads, cakes, and (hot and cold) beverages only. *$5 minimum for credit cards read more

Meh. I got the mil hojas, lengua, tres leches, and some almond cookies or something. They were all ok. I wasn't loving any of it. The tres leches wasn't moist enough to me, and the mil hojas was dull. The lengua was pretty sweet, but not too sweet. I might have to give them another try one day. read more

I was in the neighborhood and saw the bakery. I was craving something sweet and stopped in. The prices are really good. Super cheap. The food is pretty bland. I actually spit out my cookie. It was hard and tasteless and I decided not to waste the calories. Thank goodness it was 3 for $1. The tres leches in a cup was okay. I've had better, but it satisfied my sweet craving. read more

My complaint is not about the goodies, but I have never been treated nice by the staff. Those ladies are not friendly. I don't go often but when I go there is always the same. Unfriendly staff!!!!!! read more

Stopped in here for the first time. Tried a few pastries, so yummy! Will definitely stop by here aft.

Yes, the staff is not very friendly and the cakes and cookies are on the dry, tasteless side. But, I've been to other bakeries like this and baked goods were similarly tasteless. Maybe the are meant to be dipped in coffee or tea? Not really a fan. The Tres Leches was good but not enough to go back. read more

I see a lot of reviews about their pastries being "bland" and "tasteless" .. that wasn't my case the last time I went there, instead the "elephant ear" bread tasted a lot like some type of cleaning solution.. more specifically, Fabuloso.. the lavender one with a mix of bleach water. I've had this bread at many other bakery's and none have taste like that. It also left, what felt like little cuts on my tongue and I only took a few bites until I decided to throw them out. I believe they were 3 for $1 or $1.25. read more

I went there for the first time a few days back and I think I've finally found a delicious, budget - friendly bakery in the area! I only got the chocolate croissant and a slice of the tres leches cake and they were both amazing! I'm not quite sure what authentic tres leches and chocolate croissant taste like but for some reason, both tasted very homemade to me. I'm writing the review several days later because I'm craving it again! If you're not sure if you'll spend over $5, make sure to have cash on you because the use of a card has a minimum of $5. The staff were nice, very chill. Can't wait to try their other goodies :) read more

Esta es mi segunda ves que compro pan frances y me vende un pan duro del día de ayer. No vuelvo nunca más a este sitio.

Smell was amazing outside. It Brought me in. Lots of different looking pastries but mostly us the same flavor profiles. Had my typical Latin American bakery experience. Cortadas were dense and dry. Pastelito was bland. Cupcakes were yucky. Palmieres we're fine. They no longer make saltenas. I think that would have made a great impression on me since those can be amazing. Meh. read more

Waited for 15 minutes in line. No acknowledgement but they did serve 2 ladies who came in after me but spoke Spanish. Spoke to the manager who then told me I should've been line.. Awful service. Walked out, will not be going there again. read more

The staff here was very kind. We had no clue about the differences between the offerings so he patiently explained. Frankly I still couldn't quite figure out which I'd like best so we bought one of almost everything. My friend enjoyed his coffee, I liked the pastries. They are a perfect complement to tea or coffee. My favorite was the cornbread type muffin but I loved everything. There is a nice seating area which isn't common for other latin bakeries I've found. read more

This place is fun. Its clean and they have a huge selection of different, delicious breads and desserts. Authentic espresso and the pan crema is a fantastic combination. I love coming here after dinner too. The service is great, and its super spacious. You'll love it too. If you're in Gaithersburg then you definitely have to come by here at some point. The food is all hand made which i prefer over processed crap. It beats Starbucks... by far. Check it out. I think it's family owned too which is cool and I totally support. read more

Came here after shopping at H Mart, the bakery smelled not in the good way either so that threw me off. Then I tried some cookies that i dont remember whats its called but it was the round brown one with a red dot. Anyways it has no taste and all in all i would not come back. read more

Nothing really special about this place. definitely a Central American bakery as they only have breads and pastries from Central America. Didn't love this place. read more

Clean, breads are always fresh, owners are very friendly unlike some other bakeries around that have a long face. Definitely recommend the tres leches cake, very delicious. read more