nothing but corruption, hidden charges,gate fees, internet fees,pickup title fees, extorsion money, and charges you never know about,forcing sale of the car to you that you never know about,puting hidden fees and extra fees on your account ,and if you want to pay for your car you have no choice to pay for extra charges or you can not finish your transaction,then after 3 days delay they put the same car in auction and charge you 600 dollars extra or they take your depositetoward that, they just corropted and forcing people to pay for thing like auction fees , internet fees ,title pick up fees, gate fees, and all other fees , do not buy from this company read more

The place is riddled with in a homeless encampment. I parked on a side street and walked to the entrance on Alameda. It was not nice. Definitely wear long pants and long sleeves. You do not want to wear sandals or have any open skin. It is not nice and it smells. I would recommend wearing a mask too. Once you get in, it's pretty straight forward. The office employees are helpful and nice. They bring out your vehicles. I recommend bringing the lot number of the vehicles you want to view so that it's easier and more efficient to bring up. You can also ask them to bring around a machine to plug into the battery to see if it'll start up and you can see if there are any check engine lights on. I like the place, I didn't end up bidding because I saw some frame damage under the engine. Make sure to really inspect because you don't want to bid or buy something that'll cost more to fix than the vehicle itself. read more

What needs to improve is the specification of the condition the vehicles you guys are selling is. LIERS LIERS. 2nd time buying online there is always something with this vehicles. The vehicles I just bought today was to be running and it's not it has electrical problems the fuse box is broken the cables are detached it's insane. Plus it was not cheap this used savage vehicle. Just buy else where not coming back. First time I bought okay it was a pass but this time I have to invest more money on it. read more

Absolutely the worst people I have ever had to deal with! I came in to get dash cam footage and they are extremely unhelpful make you jump through hoops to actually see your own car than noticed they had damaged the car even further than what it had originally had. They did not let me charge my car to get the dash cam footage cause"against policy" even tho this was essential to our insurance case. I'm baffled by the idiocitic nature of the stupid employees. What puts the cherry on top is the 900 homeless camps right outside the lot making anyone feel incredibly unsafe visiting will force nationwide to never use this lot read more

We waltzed right in and checked out a corvette for bid. The staff wuickly brought it out for us to look at and were helpful providing a battery charger. The receptionist Anna was also very helpful. No problems, friendly staff and cool cars. read more

Super Star Auto & CoPart employee USAA employees running insurance scams Super Star Owner along with CoPart employee used photos from a vehicle with way more damage to do my estimate USAA allowed my vehicle to be totaled under fraud . Then paid $13,000 to Super Star Auto in storage fees . Paid 8k to CoPart who also ended up with my vehicle just switched the VIN . read more

Employees were not attentive to the guests. When I called they gave misinformation about my car. We're not very friendly, made you wait just because they could kind of attitude. Would not recommend going until you get there and read through their on-site rules. Don't call and talk to anyone because no one there knows anything. read more

Copart has been sitting on all the necessary and correct paperwork for close to 2 weeks and it took me calling in several times to get them to realize they didn't need anything else to process the paperwork so that I could get a check for my vehicle. I have been without a vehicle because it's not like I have a bunch of money sitting around to buy another vehicle while I wait for a check for my totaled vehicle. This process was a nightmare and I hope to never have to deal with them again. read more

Allstate Insurance went downhill when they worked in coparts. Four weeks in and I still have not received a check to purchase my new vehicle. I had to dig into my savings and risk overdraft fees to purchase a car to go to work. I do not recommend Coparts or Allstate. I plan on switching insurance when my contract expires. And my first question to my new insurance would be, "Do you do business with Coparts?" read more

Friendly and best office staff!! Favorite Copart to go to in Socal they are quick and attentive.

This email is intended to describe fraudulent misrepresentation that's being run by Copart - los Angeles. I recently won an auction at Copart los Angeles . The car was bundled from different auto parts just enough to make it to the auction and make it look as complete to resell for a fraudulent profit . this is fraudulent misrepresentation being run by Copart with another dealer doing illegal assembly of cars from different car parts just enough to make it look legit to the public and selling it at that auction with Copart assistance for a fraudulent profit such a shame for Auto bid master and copart LA , i Only received a piece of metal box with 4 tires for $12300 they stole Roof airbags, ECU madule, Radar Sensors. Blind spot sensors. seat belt sensor 12 volt battery and many more. The car is totally damaged from rear and front. They just put crack bumpers to hide all this, God destroy all criminals. I lost all my savings because of you and your partner. read more

Ive been checking copart online to see some prices and not much difference from clean title vehicles thats been sold on craigslist and others. There prices on damaged vehicles are still expensive. What a joke! read more

The are not helpful at all the whole office was full and yet the wait was 3 hours long and they are so rude they wanna give you a bs answer to get rid of you but get your problem still isn't fixed read more

Copart - Los Angeles - Car Auctions Near Me - Los Angeles, California

Manager "Luce" or Lucy is as corrupt as they come. I verified a vehicle did not run and drive in person with a copart representative as a witness and he had said the manager would change it to reflect the honest truth so everyone can bid on a level playing field. She refused. After being a member and buying cars from copart in our family business for over 17 years I can tell you first hand this is the copart culture and its a corrupt one. I have a professional mechanic accompany me as the buyer on all purchases and we brought a scanner to analyze the cars check engine light. Their is no way this car ever moved under its own power. Copart Lied once again. THIS IS NOT THE FIRST TIME I HAVE EXPERIENCE THINGS ALONG THIS NATURE. read more

Copart nees to slap with a reality for the reason they want to get almost MSRP for mega salvage cars and when we do get for a decent price the had received prices and they won't sale read more

Be careful with these dirty white collar crooks, they'll get you with the fineprint -- once you leave the yard there is NOTHING you can do about anything. My car was advertised as *engine start program* but the vehicle would not start in the yard with a jumper box so I was told that it was just a bad battery. I went to get a new one at AutoZone only to discover that the engine was seized up and the starter began to smoke -- lesson learned the hard way. Always always always inspect the vehicle you want to buy -- but even better -- buy one somewhere else because they *pretty* up their cars up before listing them and their descriptions are misleading. You guys lost yet another good customer and gained another bad review -- congrats! read more

Piss poor customer service. And I mean "piss". About 20 people live in junky RVs with trash piled up. You have to walk past this to get to the office. Then you check in and wait 45 minutes to be called in, only to find no one at the counter. Another 5 minutes and finally someone helps you. Don't expect clear instructions on when you're going to get your car. If they don't get to you, you'll have to come back, pay a fee once you walk past Hobo City, then wait again for what could be hours. I expect indifference from Copart, but this location is just a flat out scheme to squeeze more money out of you. Good luck trying to hire someone to pick up your car. All the towing companies know this place is one of the worst to pick up cars. They're begging for more tow operators and that's the reason. read more

Worst Customer Service with Copart. I was there on 07/02/2021 & not even the supervisor was able to help me.... Does Copart cares about Customer service ???? I gues NOT. Please train your team and supervisors to be able to handle complains and be able to resolve issues. Train your Team to be Fast & Friendly. There are 5 Computers and only one person attending 10 to 15 clients.... what is going on over there.... Please,,, Training is a must... read more

I'm a town truck driver and this horrible place to come , the forklift driver have bad actitud, i will never go again even the office it full and there's no people who can help HORRIBLE PLACE TO COME !!! I been in another copar like Sacramento and it really good service this place is bad !!!!!!! read more

Horrible place i been here 5-6 times and it's literally the worst waiting situation you can think of. You have to go online and be on a virtual queue which is absolutely fine but the problem is youll be next in line and 5 other people just walk in and you'll basically be waiting 3-4 hours horrible place staff just doesn't seem to like work or their job. Absolutely no parking in or around the building so good luck with that, inside the office there's usually only one person working. read more

Copart does false advertising. See the cars in person before you purchase. Their photos online are misleading. After a family member purchased a car online he went to see the car. It looked like it rolled over a few times in an accident. It had extensive damage. Looks like they recently painted it to cover up the damage. The engine had a hole in it. The A/C didn't work. The radio didn't work. He refused to take the car. They told him they won't refund his money until they sell it. He will file a complaint with BBB and the Attorney General's office. I am helping him spread the word. Don't purchase from these thieves! They do a Mickey Mouse job! read more

Worst of the worst here. Had a car inspected, it said run and drive, but the engine compartment, most things were not even connected, no cooling system fluid, hoses not even attached, motor mounts loose. You can not trust this place for anything. read more

Don't ever buy from here got a 21 Jeep we won it for 6,800 the copart asked for additional $400 more in my point of view that's not how a action works, the on the website said it was run and drive which it was stationary. They end doing Mickey Mouse with the parts like the bumper was screw on. Plus the engine was also damage and on the picture they didn't show no one that it was clear. read more

DO NOT - under any circumstances - use this service - OR ANY OF IT'S AFFILIATES to attempt to purchase anything. It might as well be a scam. They add fees and middle men wherever they can and run the kickbacks. I used this online service to try and buy a salvaged motorcycle. I signed up for their service as well as one of the brokers (which required a fee) and as the auction got near to a close - all of the websites ceased to work, I was logged out of everything and was unable to bid on the motorcycle that I spent a week researching and TWO HOURS of my morning to drive down into the ghetto, examine, make notes and then rush over to work all to have it fall apart. What's the point of the service if it fails miserably the moment it needs to not fail? Make sure to check t he fine print with all the fees etc - they are outrageous. This thing is like that stupid stuffed animal grappling-hook machine in the pizza parlor that costs $2. It looks like its possible but you'll never get anything out of it unless you spend 10 times more than the thing is worth. read more

Do not purchase from this place! They do not provide accurate descriptions of the vehicles, then they don't want to hear it when you realize you've been ripped off. They used to be such a reputable company and now they are just horrible. Steer clear of these thieves! read more

Absolutely worst customer service and biggest liars I have ever associated with. Super disappointed.

Cars here are over priced, i tried buying a car here and a motorcycle, "Buy it now price was $8,800, and the bid started at $1,000. some people that bid on the cars here are idiots, i stopped at about $5,000 this guy won the bid for $8,500 only $300 difference from the buy it now price. also dont buy a Motorcycles here what ever you do dont buy most are so fucked up your playing with your life on 2 wheels, even if you fix them there never going to ride the same. read more

Terrible customer service and very extensive waiting to redeem my vehicle. The tow drivers in the yard damaged my vehicle even more when they finally got around to picking it up. They were rude to the third power and have no skills when it comes to dealing with the public. read more

They successfully stole my vehicle. wow. I sent them a copy of my factory (MSO) title and pictures of my newly salvaged 2013 BMW F800GS motorcycle and they made an offer. After a little negotiation they dispatched a truck to pickup my vehicle and cut a check. I provided them everything they asked for including the vehicle, keys, factory title, accessories, etc. Come to find out they had some sort of internal issue about the title being a factory MSO title since the vehicle was new and not yet registered. So instead of calling me to work it out, sign some more papers, or even ask for a refund.. they simply cancelled the check and I didn't hear about it till my bank notified me. They now have my vehicle, keys and title and my only recourse is to take them to court. What a terrible operation of salvage yard dogs. read more

Worst customer service I have dealt with. We're supposed to pick up salvage and has taken them three weeks and two missed appointments to get it and still not picked up yet. read more

BUYER BEWARE! RUN from this Copart lot! Don't buy ANY cars without seeing them first, and even if you do, DONT BUY FROM THIS LOT, you'll be so sorry! They sell cars here that have been made to look like there's little to no damage, but the damage is actually hidden. It's pure fraud and they need to be stopped. We bought 1-2 cars from here and will never buy from this lot again because the photos made it look like there was little or no damage, but once we disassembled the car we saw all the frame damage and other parts that should have been there, were STOLEN! read more

selling my car to Copart Extremely unprofessional. First the get the purchase amount wrong Next they tell me they can't pick up on Saturday. So I have to take time off work to wait on Friday. I call on Friday (today)to confirm the pick up they said yes between 8am and 12 12 rolls around and no one has shown up I call to get an update they place me on hold for 15 minutes and then hang up I call back to find out that my pick up was rescheduled for Saturday after being told there wasn't any Saturday pick up I've wasted four hours of my time that I was not being paid due missing work I would like to ask to be compensated for the terrible experience and wasted time but they way things are going I feel you all will say no and tell me too bad. read more

Do not come to this location the Cervice is super slow it takes about an hour per customer. It's a waist of time they can do better than that . read more

Had an appointment for my car to be picked up, took time off work to meet them, never showed, never called to give me any updates. Called them and they said I could leave the keys and title in the car for the following day pickup. No thanks, terrible company. read more

Horrible, need more workers I waited in line for 40 min just to pay for the car. Only one worker assisting when there is 15 people ahead of me. Copart stop being cheap hire more workers read more

I would give negative s if I could. I never leave ratings but after being treated this HORRIBLY I just had to. This rating is for the main lady at the front desk, Irma. She 100% sterotyped me. I cannot comprehend how a business as big as this can have someone with such poor customer service skills as the fist person who your clients come into contact with. Get it together Copart! read more

If you enjoy paying exorbitant buyer fees for a vehicle that may, or may not be anything like it's description, by all means work with Copart. For example, I won an auction for a motorcycle. The winning bid was $2,600. Was I shocked to receive an invoice for $3,175!?! $575 in buyers fees on a $2,600 salvage piece of shit??? Total rip off. Maybe this is typical in the insurance/salvage auction world? I don't know...this was my first. Definitely my last. Also, from my personal experience, these guys will do ANYTHING to deceive you into paying a higher price. In this case the bike was a 2007 model and, being a motorcycle less than 3 years old, one would expect mileage to be fairly low. So what did they do? They unplugged the guage cluster so the odometer wasn't visible prior to the listing. How do I know? The mileage was listed on all the documents I received AFTER I picked up the bike. The guage cluster wasn't broken, they had unplugged it clearly as a deceptive measure to hide mileage from unsuspecting bidders. I plugged it back in and, yup, works perfectly, and perfectly matched the docs that THEY had on file which was over 31,000. Total SCAM. Bottom line... NEVER AGAIN! Most certainly not with these shit birds. read more

This is the worst salvage auction in the country. Most of the vehicles are on consignment and partially repaired. However LA Copart does not disclose this. Ive purchased thousands of cars at hundreds of auctions but the LA Copart yard ranks worst for selling vehicles that are completely rigged. read more

I would give them 0 stars. This place has HORRIBLE customer service. My car had been stolen and then recovered but totaled, and the insurance pointed me to this company to tow my car away. I called them and was greeted by a woman named Cynthia, who immediately put me on hold for about 7 minutes before I hung up and called back. When I called back, she answered immediately and then put me on hold AGAIN for another 10 minutes. When I finally hung up and called for the THIRD TIME, I was not put on hold but rudely told my reservation had been cancelled and I had to talk to the insurance to make another one. WTF. So after finally getting another reservation and finally being able to talk to someone that was not miss Cynthia, I was told that my car would be picked up the next day and they would call me an hour before they were going to come. I had no calls or notification at all, and my car was taken before I could get some of my final things out!! I called this horrible company yet again and was greeted by yet another horrible receptionist that put me on hold for yet another 10 minutes, and when I hung up and called again I was very rudely and abruptly told that they would call me when the driver got back. Never heard from them. I actually don't want my things back from my car anymore if it means having to call this horrible place again. They have no consideration for others, no kind of integrity, and no customer service skills WHATSOEVER! I will NEVER EVER EVER have dealings with this place again. If you were considering going to this place / pointed to this place for some reason, do what you can to arrange for someone else unless you want to have a bad time! read more

Do not come here! My car was towed here so my insurance could inspect my car to determine the damages. I was never notified to remove my personal items from the car before my car was processed. A brand new laptop, money, expensive perfume, and a designer backpack was stolen from my car. And no one knows what happened. I signed a release form to have my car sent there but did not state my personal items were removed. Now they are declining to show video footage from when my car was received and processed. This company is low down, and they have employees that steal. read more