I purchased a low-mileage Lexus from Car Lux after comparing several dealerships in the area. The selection of luxury and late-model used vehicles was impressive, and the salesperson gave me plenty of time to inspect the car and take it for a test drive. The financing process took a little longer than I expected, but everything was explained clearly in the end. Overall, I'm happy with the vehicle and would shop here again. read more

I wanted to leave a fair and honest review of my experience because there were definitely things I really appreciated, but unfortunately there were also several things that left me disappointed after receiving the vehicle. First, I do want to acknowledge my sales representative. He was very nice, kind, generous, honest, and provided me with great customer service throughout the purchasing process. I genuinely appreciated how I was treated by him, and I don't want the concerns I have with the vehicle or my overall experience to take away from the positive experience I had with him personally. One thing I was a little disappointed about was not receiving physical printed copies of all of my purchase documents. I was told that everything was provided to me electronically, which I understand, but I personally would have preferred to have physical copies as well. With a previous vehicle purchase, I was given a complete printed packet of everything I signed, so I assumed I would receive something similar this time. It's not necessarily a major issue, but it was something I would have appreciated having when leaving the dealership. I was also told that the vehicle was going to be detailed before it was delivered to me. Once I received it and was able to look at it more closely, it honestly did not seem like it had been properly detailed. There was residue left on the windows from whatever product had been used to wipe them down, the interior was noticeably dusty, and there were food crumbs left on the seats. Considering I was specifically told it would be detailed, I expected it to be delivered much cleaner than it was. Another thing that disappointed me is that the vehicle remained with the dealership after I purchased it because it needed to be taken to an Acura dealership for a recall. I completely understand that it was being taken there specifically for the recall and that the recall service itself had nothing to do with the other issues I've noticed. However, the dealership had possession of the vehicle the day I purchased it and into the following day before it was delivered to me. Because they had the vehicle during that time, I feel there was enough opportunity to give it a final inspection and make sure it was clean and in good condition before delivering it to me. After finally receiving the vehicle and having it for only a couple of days, I started noticing additional issues. The wireless charging pad powers on but does not actually charge a phone, even after testing it with more than one compatible iPhone. The steering wheel is significantly faded/worn, tire valve-stem caps were missing, the two front tires appear significantly worn, and I also noticed concerning wear on the rear brakes/rotors. I completely understand that I purchased a used vehicle and that it was sold as-is. I never expected a used vehicle to be perfect or in brand-new condition. At the same time, when purchasing and financing a vehicle through a dealership, I still expected the vehicle to be reasonably inspected and for noticeable issues--especially potential safety-related concerns involving the tires and brakes--to either be addressed or communicated to me. I also expected it to be properly cleaned and detailed since I was specifically told that would be done. At this point, I honestly don't have the desire to go back and forth with the dealership over every individual issue. I would rather share my experience so future buyers know to thoroughly inspect the vehicle themselves, test all of its features, and look closely at the tires and brakes before completing their purchase and driving off the lot. With all of that being said, I do want to make it clear that this is simply my personal experience. I do think the dealership has a nice selection of vehicles, and despite the issues I experienced, I would still recommend giving them a chance. My experience with my sales representative was genuinely positive, and I appreciated the customer service I received from him. I just strongly recommend that anyone purchasing a vehicle take the time to inspect everything thoroughly before finalizing the purchase. Overall, I am happy with the vehicle itself and hope to enjoy it for a long time. I just wish some of these things had been caught, addressed, or communicated to me before the vehicle was delivered. read more

If you're looking to get scammed and have your time wasted, this is the dealership for you. We contacted Car Lux Inc. after finding a vehicle we were interested in. We told our salesperson, Maximus, that we had the money ready and would be driving down from Northern California within about a week to purchase it. Instead of simply holding the car, he immediately used pressure tactics, claiming it would likely sell unless we put down a **$500 refundable deposit**. Once we paid the deposit, the dealership marked the vehicle as sold and removed the listing, CarFax, and all of the vehicle information from their website. When we later asked for the CarFax again, Maximus suddenly became "too busy" to respond, despite previously replying almost instantly. Before making the trip, we specifically asked if there would be any issues paying with a cashier's check on July 4th since banks would be closed. Maximus told us to send him a photo of the check several days in advance so he could have it verified beforehand. We did exactly that, and he confirmed everything was good to go. After driving several hours to the dealership, everything fell apart. First, the vehicle was nothing like it had been represented. We were told it had new tires, yet the front tires had a 2012 manufacture date. The car was filthy, covered in scratches and paint chips, had faded paint, broken buttons, rattling mirrors, suspension issues, exhaust problems, and cheap aftermarket parts. Based on its condition, it likely needed close to **$10,000** in repairs. After spending hours test driving the car and completing paperwork, we were suddenly told our cashier's check had **never been verified**, despite Maximus previously confirming that it had been. The only option they offered was financing, which conveniently came with numerous undisclosed fees. Maximus repeatedly insisted he had verified the check until the finance manager called him out in front of us for lying and told us he would be **firing Maximus because this wasn't the first time he had made this kind of mistake**. Whether that was genuine or just for show, it was incredibly unprofessional. Read every line of the paperwork. The contracts included several undisclosed fees and add-ons, including a vehicle tracker we never requested. We believe many of these practices are deceptive, and **we will be filing complaints with both the FTC and the Better Business Bureau (BBB).** To make matters worse, getting our refundable deposit back became another ordeal. After we decided not to purchase the vehicle, they repeatedly stalled and told us to leave, promising they would send the refund later. We refused to leave without our money and informed them that we would involve the police if necessary. The moment law enforcement was mentioned, our $500 refund was processed within minutes. This was, without question, one of the worst dealership experiences we've ever had. Between the misleading description of the vehicle, high-pressure sales tactics, contradictory information, questionable contract practices, and the difficulty getting our own money back, I cannot recommend Car Lux Inc. to anyone. Save yourself the time, money, and frustration, and buy your car somewhere else. read more

Car Lux - Car Dealers Near Me - Lennox, California

Honestly save yourself the time. This dealership was absolute trash. I don't even want to write this review because I'm so mad and disappointed in them and I'm doing it really just to seriously save you all some time. When I first called the dealership, I gave them advance notice that I'd be paying cash and that I was really interested in a car and that I wanted a pre-purchase inspection. They "recommended" a pre-purchase inspector and I knew in my gut I needed to find my own. So I did. The inspector found all sorts of issues with the car, including the fact that it was low on oil and the engine was leaking oil at the valve gasket. We had to ask the dealership to top it off with oil so that we could see if the engine ticking sound went away. They said yes and then since we brought it to their attention, they decided to do an entire oil change and fluid swap, making me and my inspector sit on our butts for an hour. I then offered to pay cash if they would negotiate on price and they refused. There were about $6,000 worth of repairs that really needed to get done and I was willing to negotiate and pay in cash but they refused to budge and they were already $3,000 to $4,000 overpriced And then the salesperson was somewhat upset that I used my own inspector because they said things like, "Wow I've never seen an inspector teach you how to negotiate. That's crazy." And I looked at him and said, "And that's why I got my own inspector." They were not willing to negotiate on price. They felt like it made it feel like everything was my problem not theirs. Their customer service was terrible. Do not go here read more

Bait and Switch. I drove over 30 minutes to look at an IS350 listed for $12k. I confirmed the appointment beforehand, when I arrived, I was told the car couldn't even be test driven because it was missing parts and needed service. Why is an un drivable car listed for sale as ready to go? On top of that, the car had significantly more body damage in person than shown in the photos. Instead of fixing the issue, the salesman immediately tried to push a more expensive IS250 on me and push for a pre approval. $12,000 for a broken, damaged car with hidden dealership fees on top is ridiculous. Complete waste of time and an extremely shady operation. Save your gas and stay away. read more

We had an appointment with Mario and it was the easiest time I had purchasing a car. I would highly recommend read more

Car Lux - Car Dealers Near Me - Lennox, California

Terrible Dealership Sells Unsafe Cars to start off before the test drive I noticed them putting AIR rear tire 2 weeks after purchase and putting air every couple days come to find out there was a nail the entire time they made me sign on a prize b4 test drive then I come back and they raise the price on me RIDICULOUS. sold me the car with wobbly rotors squeaky brakes aswell as cracking aged tires typically shit dealer read more

Car Lux - Car Dealers Near Me - Lennox, California

Worst car company I've ever seen. Barr none! I live in Michigan, so I was trying to help my son in California buy a used car. Found one on line at Carlux and went through three different salesman to try to purchase the car. I had insurance in place I had financing in place and all I needed was a purchase agreement to close the deal. They rarely called me back and when they did, nothing was getting accomplished. The deal fell apart as soon as I had my own financing and didn't use theirs and I didn't want to buy their $2500 add-on protection plan. DJ and Danny are two sales people I would run from. After they wouldn't sell me the car I called Nissan of Torrance and within 30 minutes over the phone, I purchased a car. I worked with the sales manager and he was awesome. Made the experience so easy. Carlux was the complete opposite one week of pure torture. Run fast from this company big scam artists. read more

Save yourself the frustration and look elsewhere. Don't waste your time with Maximus or this dealership. I contacted the dealership about a week and a half in advance because I was seriously interested in purchasing a 2012 C6 Centennial Edition Corvette. Since I was traveling all the way from San Francisco to Los Angeles, I made it clear that I wanted everything ready before making the trip. Unfortunately, that was far from the reality. When I arrived, the vehicle hadn't even been cleaned. The interior and exterior were both dirty, which immediately showed a complete lack of professionalism and respect for my time. To make matters worse, Maximus told me while I was still in San Francisco that my cashier's check had already been verified. After driving all the way to Los Angeles, I found out that wasn't true, causing unnecessary delays and making the trip feel completely pointless. What was equally frustrating was that Maximus seemed to know very little about the car he was selling. Anytime I asked questions about the vehicle, its modifications, or its condition, I didn't receive clear or knowledgeable answers. For a specialty vehicle like a Centennial Edition Corvette, I expected the salesperson to be familiar with what they were selling. The biggest disappointment was the condition of the 2012 C6 Centennial Edition Corvette itself. I was repeatedly told there was nothing wrong with the car and that there would be "zero surprises." Instead, I found a vehicle with a check engine/service notification illuminated, countless scratches throughout the exterior, faded Centennial Edition stripes, and numerous cosmetic defects that were never disclosed. The car had also been lowered, and it was obvious that several original OEM parts had been replaced with what appeared to be inexpensive aftermarket parts. None of these modifications or replacements were mentioned by Maximus before I made the trip. The plastic "carbon" side skirts were especially disappointing--they were missing seven mounting bolts and were nothing more than a flimsy plastic aftermarket piece instead of a quality component. On top of that, there was even a zip tie sticking out from the front bumper that Maximus never mentioned. It appeared to be securing something behind the bumper, which immediately raised concerns about the condition of the front end. This was just another surprise that should have been disclosed before I drove hundreds of miles. If the dealership had been honest about the actual condition of the vehicle, I never would have wasted my time driving from San Francisco to Los Angeles. Their lack of transparency, poor communication, poor vehicle preparation, and failure to disclose obvious issues made this one of the most frustrating car-buying experiences I've ever had. This dealership completely misrepresented the condition of the vehicle and wasted my time, money, and an entire day of travel. I expected honesty and professionalism, but instead I was met with misinformation, an unprepared vehicle, an uninformed salesperson, and multiple undisclosed defects. I cannot recommend this dealership to anyone looking for an honest buying experience. read more

Terrible place. Every small detail has been nothing but a headache. I could probably get a hold of the us president before I can get one of the managers or finance department to answer the phone. Genuinely, stay away from this place. read more

Avoid them at all costs. When it got down to talking numbers I didn't even get to speak with the salesman because the manager hijacked the conversation and tried hitting me with the bait and switch. They'll buy modded vehicles purposely and will say they did the work themselves with no proof of invoices at all and will update their vehicles 7grand above sticker price. The manager told me I wouldn't find a nicer truck for the same price or cheaper and I told him bet, I got something way better. read more

Car Lux - Car Dealers Near Me - Lennox, California

Maximus & Mario were amazing! Clear communication, great price , clean car . Fast paperwork. Appreciate the deal ! Maximus made sure I was taken care of since the very beginning! Can't wait to drive my new whip !! Come buy your guys new car here! You won't regret it !!! read more

Great place to get your time wasted, the manager refused to sell me a car after i told them i didn't want the 3k in useless dealer add ons. The sales guys were cool though. read more

First, Daniel was very responsive on getting us all the information on the car we wanted to purchase and did a fantastic job. After the purchase process, there were a few items that they agreed were going to be repaired before the car was shipped out (we live up North). Upon receiving the car a week and half later, only one item was fixed and the other two were not. The dealer since has not responded to our request regarding the other fixes. In short, they lack in communication and transparency throughout the post purchase process and don't come through on what was agreed upon. As a buyer make sure you document what needs to be done prior the purchase and make sure it's on the due bill. If you live locally, with the right salesman the process may have a different overall experience when buying a car. But if you're flying in (as we did) make sure you do your due diligence or walk away. Not worth the stress. There are other dealers that deserve your business. read more

Horrible experience, these people are not just dishonest thieves who favor contracts to harm the customer. The cars are not of good quality although they look very nice on the outside. I've had a car for a year that I bought from them and until now I've had to change the transmission, engine parts. The suspension was in really bad condition! Over five thousand dollars in arrangements out of my pocket, and I bought them an extended warranty. Nobody gave me a answer. The company behind the warranty is from them. Really everything about them is really sketchy. THE BAD REVIEWS DONT LIE! Stay away from this type of characters, the sellers hide so as not to show their faces and the manager or owner believes himself above the law. I wonder why the (BBB) Better Business Bureau has not taken action in this regard. This kind of people is what the Inmigration or ICE should focus on. Do yourself a favor and don't even try! read more

Car Lux - Licencia - Car Dealers Near Me - Lennox, California

They took my money and did not deliver my car that i paid them for! They are scammers / frauds. This started as West end motor company and the money was sent to Travis White under the car lux name. I have gotten a lot of lies that the car is on its way. Still no vehicle or refund. i reported this to the FBI, FTC, and local police. read more

Buyer beware. This is exactly why used car dealers get a bad reputation. We booked an appointment to see a car and were told we couldn't test drive it until the "numbers worked." First red flag. We told them we already had a pre-approval from our bank, but they claimed they worked with our lender and just needed our info to pull it up. We clearly said do not run our credit, and they assured us they wouldn't--yet they still ran it trying to beat our bank's terms. They never provided a full breakdown of costs, only the car price, DMV fees, and tax. Later we discovered hidden add-ons totaling about $2,500 that we had already said we didn't want. Once we insisted on paying only the car price plus DMV and tax, they suddenly lost interest in selling us the car. We walked away feeling lucky we didn't get stuck with a bad deal. Be careful--based on other reviews, this seems to be a pattern. read more

Check engine light turned on within a week of buying, they messed up the registration with the DMV and didn't pay the Posting Fees they were supposed to pay, would not make it right. This place is here to rip you off. read more

I refinanced the car and discovered my 24,000 mile warranty didn't exist and im out $2700. My refinance guy tried to get in contact with Car Lux and kept getting ghosted. Business feels very predatory here. Looking for a lawyer now. read more

This is the worst car dealership there is! be careful with their theft patrol when going to the contract they never asked me if I wanted the theft patrol. It was $1500. I didn't notice it until a week later very shady. Also if your car gets stolen and they don't start up the car, it doesn't GPS it. The car has to be turned on for the theft patrol to work so this is a bogus theft patrol. You're better off just buying a GPS for your vehicle. Louis told me to make this review. He is very unprofessional rude everything was great when I was by the car but as soon as I had a problem, he told me that was my problem and they had nothing to do with it. worst salesman ever very shady. Be careful. read more

never buy a car that is wrapped. i took off the wrap i brought from this dealership and the paint were damaged. even the rear fender were sanded off smh. another thing is that they will never disclose a pre exisiting issue. i wish i had took a mechanic in the first place read more

Absolutely do not go to this business. They are scumbags that sell lemons. They make you wait over 6 hours to finally get loan approval. This is done intentionally. They are scam artists. Went there to purchase a cadillac CTS and when we looked at it the OEM screen was broken and previous owner painted all the crome matte black. It was coming off. I should have left right then. But was conned into a Masersti Ghibli with only 40k miles. Within a days multiple engine warning lights came on. These scum bags reset the engine codes just long enough to sell it. Also lied and said car just had oil change. Liars I was driving around with dirty old oil for amount 1000 miles. Now found out entire cooling system is bad. I have retained an attorney, dropping car at their front door, and suing them. I can prove they reset all the codes and sold me a garbage. They refuse to help or even return my calls. These type of people give middle Eastern people a bad reputation as con artists trying to make money at any cost... Ripping off people. Anybody else got scammed reach out to me. ​ read more

Don't be fooled by the manager nick I think is his name who lies and forces you to buy the bullshit theft patrol app. They will also make you sit and wait for hours after hours until you get tired, hungry and eventually cave into a bad deal (another tactic) . If you have a trade in, they will low ball you like crazy, so before buying a car that they have on the lot , try selling your car with carvana, then go get the car they have on their lot if you can't find a better spec elsewhere . It took my a while after the excitement faded to realize how dirty this dealership did me. Also my license plate and registration sticker never arrived . I was old they would find a second key to my vehicle ... never happened either. Stop being scam artist and actually do good business and I promise good karma will put more $ into your pockets! read more

Mediocre at its finest maybe cause when they run credit or hear you don't have enough down they won't take you serious waited days for MO to reach back and never heard of him sucks that as a family own business you'll think they treat you right but no they pick and chose on who they want to help or think it's more beneficial to them and to think I bought a 2010 535i years ago from them the service would be great but nope I got totally disregarded thank you carlux for wasting my time and letting me know this is not the right dealership for any future transaction read more

Pretty much terrible experience the whole time from the beginning. Ryan was very unhelpful. I understand he was new (April 2025). He gave empty promises (enthusiastically so!) and misinformation, leading to a whole complete work day wasted and 6 hour unnecessary drive. I was paying for the truck in cash, so no financing, and was told by Ryan the SCAM "theft patrol" BS was mandatory but then told it was optional by someone else, AFTER I SIGNED THE CONTRACT. They charge $1900 for this wiring harness (plugged into your OBD), that's their theft patrol that they will try to MAKE you get. Completely unnecessary if you are buying the vehicle out the door. The truck didn't even have main headlights. I had to drive 3 hours in the dark with side marker lights. We won't even get into the white smoke blowing out of the exhaust! Other than to say, since I am a novice car person and first time car buyer, I was taken advantage of and told "[they] would fix it if it was a problem later on" which is a total lie, because in the contract it says "no verbal promises were binding". That contract is so incredibly small printed that it is impossible to know what you are signing, as they are rushing you through it. Later on I see there was a page in there titled "Contract Cancellation Option Agreement" & it says they are supposed to present this to us, as an option. This was never mentioned. In fact, when I asked if there was any such option, I was told no. READ ALL THE PAGES OF THE CONTRACT. This is the Lennox location. These people are shady. Totally ghetto. My first clue should have been when there was absolutely no gas in the truck. Then after I asked them to put some in, they barely put enough in for the low gas light to go off. Total freaking dirty operators. Anything they could get to scam you and come up on more money, they will. The out the door price will be significantly higher than the sticker price.. over $5000 in my case. read more

Car Lux - "Theft patrol" extortion - Car Dealers Near Me - Lennox, California

Customer service, communication, professionalism. Emailing team could be better at communication and staff in back could be more respectful to other members. read more

Told them I was coming between 2:30-3:30 to see a specific car. I informed them which car I was coming for, and I arrived at 3:30 but they had to go get the car from another lot. They said it would take 20 minutes but it took over an hour and it seemed like they were tinkering on the car in the lot before they brought us out to see it. Overall we had a very uneasy vibe and left read more

Bad bad!!!!! got a car from him. Computer went out first time getting it smog myself and it won't pass cause computers out. It won't read the computer take it up to them. They say it's not their problem. It's been two years but how would you know your computer went out until it's time for you to get it smog read more

Made an appointment to see a vehicle, Was not told at all it wasn't here kind of ridiculous to drive an hour for zero reason read more

Car Lux - Car Dealers Near Me - Lennox, California

Saw a truck on Autotrader Called them up just wanted to know if it's available before I drive up there Want to know if it has a clean title that's all If they can answer those questions I can drive up there to see the car I'm very interested They said it's best you come in ?? I understand Is it salvage or not ??? They can't tell me that Bad service don't recommend read more

very nice environment with friendly salesmen. I purchased my vehicle about 3 weeks ago. After my second week I was told that I had over $8000 in repairs needed. car runs great I just wish I was told about the repairs. most of there vehicles don't come with warranty so make sure you inspect it thoroughly!! read more

Worked with Ken on a Cayenne GTS. I didn't end up purchasing it, but the experience was fantastic. He wasn't pushy at all, and was super flexible with me on what I was looking for. I had a few concerns with the car, and Ken worked to ensure they were all mitigated. He's a super chill guy, and has great subject matter expertise. Would highly recommend working with Ken at car lux! read more

If you loved getting strewed you should wear a dress and go to car lux. They are money hungry and it's all a scam. how they move is beyond pathetic . I recently got a car there and it wasn't worth it. read more

Daniel is one of the most professional salesmen I've ever encountered, even over the phone. When I arrived, the entire staff was fantastic, and the process was incredibly stress-free. If I ever need to buy another car, I will definitely be returning to them. Cars are A1 there and I love my Scat read more

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Incredible experience end to end with our Mercedes R-350 purchase from car lux. Staff was great, accommodating (even brought our dog chicken fingers), and transparent with the vehicles. Huge shout out to Peter for making everything happen so smoothly, and going above & beyond. We'll definitely be back the next time we need to make a purchase. read more

Car Lux - 2012 R-350 bluetec 4matic - Car Dealers Near Me - Lennox, California

Questionable business practices! Would not let us bring our own financing. Did not have the title to the vehicle so we were forced to go with their financing with an inflated interest rate because THEIR financing did not require the title. How do you sell a vehicle without a title?? Also attempted to add in some $2500 anti-theft "option" that was never discussed, they just attempted to push it through. Will never purchase from this unprofessional dealership again! read more

Ryan Hughes helped us with a smooth transaction. Ryan was kind and thoughtful and we would highly recommend asking for him for your next car purchase! read more

I came there with no inquiry on my credit I now have four lol! Mind you my credit was 760 . Dropped it crazy just from them and watever banks they work with . Not worth it at all . Go some where else. Listen you have been warned. Wanted ten k down on a car with 90 k miles posted at 49 k My credit ain't trash , but t that's what it seems they are used to. Dealing with despeatre people who will accept anything. Not never been me . Bums hoping to get bigger chunk from commissions.stop it read more

Beware of this location. Do not even waste your time coming here unless you want to pay an extra $6,000 on top of the asking price of the car. They will slap on $3,000+ for assessory fees / theft and $3,000 for extended warranty. Non negotiable. Save yourself the time & hassle and go else where.. I do not trust doing business with them. read more

I wouldn't trust these people at all. I took my son there to buy a car and workers passed us by but no one asked if we needed help. Finally we met someone and we told them the car we wanted. They wanted to draw up numbers before my son could even test drive the vehicle. We asked to test drive first and they said they weren't pulling the car out unless we come to an agreement with the numbers. We weren't concerned about the yet because we had all cash. So we played their game. The vehicle was being sold for 15k. After all of the things they try to add plus taxes they said it was 20k. The numbers don't add up. I told them to take off the alarm package and something else the added and the owner of the place tried his hardest to have us keep it. He even got an attitude and told me someone is coming in to buy it as is. So I began to walk away and he said wait hold on let me go talk to my salesman. After 15 minute wait the salesman came back and said we can sale it to you for 19340.00 and tried to shake our hand. My son asked them why were the taxes higher and the cost of the vehicle didn't go down as much if you took everything off we didn't want like the 2000k alarm and an extra amount for something else they tried to add. That in itself should've taken it down less than 18k. The salesman couldn't answer it. So we left him sitting there and went to new car dealership. read more