Good so far can't wait to come see thank George wright they sale people are really nice liked…read morehow I was treated they did not say they could not help me in they said at leased let's give a try thank you

**Review for Concord Nissan Parts department**…read more Positive shoutout to Michael P (Parts Specialist)! I'm trying to help my cousin with getting her 2013 Versa SV back on the road... it's been a pain to figure out what is (and what isn't) a compatible part for this model/year. From all the other parts stores, he is the only person who's been confident/competent in sourcing the right part. Thanks for helping us sort through the noise!

Looking to buy a car? You absolutely have to go and see Romenia. This has been the best experience…read moreI've had at a dealership in years. Staff and management present and friendly. Was in and out in less than 3 hours, car appraised, no aggressive pushing, and actually felt like I was getting help not pressured. Your next car purchase absolutely needs to be from Romenia!

I had an appointment for a vehicle inspection. I arrived and gave my name and that I had an…read moreinspection appointment. They had no information at all. So I was treated as a walk in. Ok. The sales woman was so uncooperative and difficult. She didn't listen at all. Talked over me. Kept repeating we had to do this "the old fashioned way" to price the truck. Well,yeah. That's why I had an "inspection " appointment. She had the info. Erased it intentionally! Then asked me for it as if she hadn't had it. While I was pulling it up she kept badgering me. I asked her politely to give me a moment and I would have it for her. But no. She just kept pushing. Finally I realized I would not be treated fairly, picked up my stuff and said I was leaving because I wasn't comfortable. She said snottily she wasn't either. She followed over to the front dest and started talking over me while I was telling the counter person about the problem. So whether she doesn't like older women, arabic last names ( my ex husband's) or blue hair I'm not sure but there was a prejudice there.

Management, I would…read morelike to extend my sincere gratitude to Jaylyn Burns for the exceptional experience she provided while helping me purchase a vehicle. From the very beginning, Jaylyn showed genuine compassion, patience, and professionalism. She truly held my hand throughout the entire process, making what can often feel overwhelming seem effortless. After I shared my wish list, she carefully listened and provided thoughtful comparisons that helped me make a confident and informed decision. What impressed me most was that Jaylyn went far beyond the normal expectations of a car salesperson. Her attention to detail and commitment to outstanding customer service were evident every step of the way. I would also like to give special recognition for personally delivering the vehicle to my son. That thoughtful gesture meant so much to our family and reflected the level of care she brings to her work. Jaylyn, thank you for making this experience so easy and enjoyable. Your professionalism, kindness, and dedication did not go unnoticed. If I ever meet someone who is in the market for a vehicle, you will be the very first person I recommend without hesitation. Thank you again for your exceptional service. Sincerely, Jennifer Cecchetti JRCecchetti LLC Elevate

Thank you to Andrew, Victor, Mariah and .... Other-finance-manger-who's-name-I-cannot-remember!…read more Even with the technical difficulties, Andrew was patient, kind, explained everything in detail. Andrew also answered my hundreds of questions before I purchased a car with them. Victor also explained quite a bit and showed me quite a few cars. I appreciate everyone's help! You made car buying less scary. Chick-fil-a? X2

Unquestionably, the sales representative-- Bo-Lin Chen! I think it's rare to encounter someone in…read morea sales role with sophisticated technical knowledge. Bo not only handled our purchase professionally and efficiently, but he also gave us a fairly in-depth tutorial at the time of purchase. At the end of the day, our experience was seamless. I would highly recommend Oakland Kia and specifically Bo-Lin.

Honestly we have come here out of convenience. It's not great and it's not terrible. We liked it…read morebetter when Cameron worked here. He was attentive and helpful every time we would come but not that he's no longer here the service has gone down hill fast. We came in and there's never really a good explanation for anything. On top of that they keep our car from the time they open til about 10 minutes to closing and we have to call them! They never call and say hey your car is ready we can send an uber to come get you. There's just no courtesy here and we are done doing business with them. Over priced and not worth it.

I had a really good experience at Mercedes-Benz of Oakland service center. This was actually my…read moreFIRST dealership service ever, so I especially appreciated how smooth and welcoming the experience was. Alejandro Rios was my service advisor, and he was amazing from start to finish. I brought my car in for a faulty EV charger, and Alejandro made the whole process easy. He gave me several next day appointment options, which made scheduling convenient, and I ended up taking a 7:45 AM (on a Thursday) appointment. Everything moved quickly, and I was done and out by 11 AM. What really stood out was the level of service. Alejandro arranged a loaner vehicle (that was arguably nicer than my car haha) for me even though I did not ask for one or necessarily need it, which I really appreciated. They also provided a digital video inspection before pickup, which was a nice touch and made the process feel transparent and thorough. On top of that, my car was washed before it was returned. Overall, I am very pleased with the experience. Alejandro provided excellent service, communication, and care, and I would definitely return to this dealership again.

UPDATE: Because apparently I needed ANOTHER reason to never purchase from or use this Mercedes-Benz…read moreservice department again and to warn others.... In 2024, I purchased all four brand NEW tires from this dealership or so i thought, as they had a deal for four new tires with a one year warranty. Fast forward almost two years later, I recently took my car to a tire shop for an alignment and was told I needed new tires. The employee looked at my tires, pointed out the DOT dates and basically said, "There's no way these are newer tires." Excuse me?!! That's when I learned the tires Mercedes sold and installed on my car in 2024 had two with 2019, one with 2021 and one with 2022 DOT dates, all four different DOT dates! So the "new" tires I purchased were already approximately FIVE YEARS OLD when they were put on my car. And no, this was never disclosed to me. Because seriously, who thinks they need to crawl around checking DOT dates when they're purchasing brand-new tires directly from a MERCEDES-BENZ dealership?! I certainly didn't. Well now you do! I later spoke with Mercedes-Benz of Walnut Creek about it and was told they would never sell a customer tires with DOT dates that old. They explained that even when tires are sitting unused, they're still aging and can deteriorate over time. I was told they wouldn't sell tires more than a couple years old, let alone tires that were already FIVE YEARS OLD. Had I been told in 2024, "Hey, just so you know, these 'new' tires were manufactured in 2019," would I have purchased them? ABSOLUTELY NOT. Finding this out only because an independent tire shop happened to point it out to me almost two years later makes the whole thing feel incredibly shady. How was I supposed to know that the "new" tires I was paying a Mercedes dealership for had already been sitting around for five years?! Between this and my previous experiences with this dealership, I'm DONE. I no longer trust them with my car or my money. There are plenty of other places to purchase and service a Mercedes, and Mercedes-Benz of Walnut Creek has shown me what the level of service SHOULD look like. Add this one to the already long list of reasons I personally will never purchase another vehicle from or use this dealership's service department again.

We had an amazing experience purchasing our first 2021 Porsche Macan S from Northgate Auto, and we…read morecan't recommend them enough! A huge thank you to Viva, who made the entire experience unforgettable. From the moment we arrived, she made our test drive so much fun. We spent time talking about our careers, shared some great conversations, and she was 100% honest, genuine, and never made us feel pressured. It truly felt like she cared about helping us find the right vehicle, not just making a sale. We even had a great time bonding with the rest of the sales team while watching the FIFA World Cup game, which made the dealership feel welcoming and relaxed. Her manager was equally professional, and the entire team kept their word throughout the process. They genuinely take care of their customers. The purchasing process was incredibly easy, fast, and mostly virtual, which made everything so convenient. Of course, there were a few terms to work through to finalize the deal, but they were understanding, fair, and willing to work with us to make it happen. As first-time Porsche buyers, we couldn't have asked for a better experience. Thank you, Viva and the entire Northgate Auto team, for making this such a memorable milestone. We absolutely love our Macan S!

Outstanding Car-Buying Experience My family had a fantastic…read moreexperience purchasing my 2014 Lotus Evora S, thanks to Moe and the sales manager who truly went above and beyond. From start to finish, the negotiation process was fair, transparent, and refreshingly stress-free. They took the time to listen and worked with me to reach a deal that felt right for everyone. What really stood out was their commitment even after the sale--any minor vehicle issues were addressed promptly and professionally, which gave me great confidence in my purchase. Most importantly, this experience resonated deeply with my teenage daughter, who was with me throughout the process. It was her first time being part of a car purchase, and Moe and the team made it engaging, educational, and genuinely exciting for her. That alone made the experience even more memorable. If you're looking for a dealership that combines professionalism, integrity, and a personal touch, I highly recommend working with this team. The Morales Family.

Overall, A+ for the new location on Burnett avenue. Video walkthrough with mechanic is sent via…read moreemail which provides a level of transparency that's sorely missing in the auto repair industry. At the previous Location near chilis, Many years ago, there was a Super rude receptionist. Very quick to dismiss the stated question and transfer the call...She even raised her voice. Mechanic was even dishonest with the brake pad status and tried to have me replace pads when I knew they were at 60%. Super happy the new location provides video walkthroughs that are sent via email with real-time pictures of the vehicle problems.

I purchased a certified pre owned Cx-30 this week after finding the car on a 3rd party website. It…read morewas the best deal in the state for what I was looking for. I called and asked for the out the door price with all fees and taxes included and got a text with the info within minutes. I drove almost 4 hours to the dealership the next morning to pick it up. I was impressed with the salesman, Ismale, for being so responsive and having great communication from start to finish. The price was transparent and no random fees or dealer add ons were slipped in secretly like another Bay Area Mazda dealership did to me this week. I was given the option to pay with a bank check to avoid the credit check but declined. I appreciate the dealership offering options for those who don't want the "ding" to their credit.

Today we picked up a Acura the guys were helpful and respectful. I had a great experience I really…read morelike this place. Thanks Sam

Super easy buying process, Sam was super helpful answered all my questions and gladly brought price…read moredown when I asked for a better one, do to minor esthetic blemishes that I would have to fix after purchase . It's been almost a month and the truck is running great!