I brought them a pair of stilettos that need heel repair. They did a great job and my shoes are…read morefunctional again. I would use them again.

My Dad had a pair of Justin lace up work boots worked over, a new Vibram resole, conditioned, the…read moreworks. This was back in 2001, and those boots lasted for many years after that. I highly recommend this shop to anyone, who wears work boots, as they are expensive, and definitely an investment for anyone's livelihood and work.

Had a great experience but recommend you ask for a receipt and description of shoes you left. He…read moredid not forget, but was worried as I did not have proof of purchase.

Being open as advertised. Made two trips and they were closed both times. I will take my 8 pairs of…read moreboots elsewhere.

Super friendly and made my shoes look brand new highly recommend 10/10 :) so happy there is a place…read morelike this in SLC

JJ's a good man I much appreciate his business. He snapped my kicks back in rotation. Doing all…read morethey can do keeping you, looking brand new. One luv fam bam! Sneaker heads tap in! You won't be disappointed they'll make you happy. Talented craft no doubt!

Aimee is a sweet person but while she knows plenty about shoes she doesn't know how to order shoes…read moreto your house. If you ever go to this store and something doesn't fit you will get no help as it's a dealer discount store meaning they do what they want. We left and called this store to order some boots that liked online that ended up being the wrong size. We were offered the opportunity to return them initially or go to another red wing store. No red wing store had them in stock so we called Orem to ask if we could order the right pair. We were told we would get a call back from Aimee in 30 minutes when she got to work but it ended being 4 days later. To our surprise it was the manager of whom we had never spoken to outside of just seeing him at Orem who called and refused to help. He stated that we knew it was a discount store and that all sales are final. We told him that although they are a discount store, we called in to give Aimee the commission on creating an order for us on a style we viewed online and that they were the wrong size. We told him that we needed to hurry and get a solution to this situation but he refused and started to give us a number for customers care then hung up. We called back and got no answer.Now we are stuck with a pair of boots that don't fit. If you go here and see a guy with a long beard with an attitude. Walk out. This Red Wing franchise doesn't deserve to be associated with such a good boot maker. Update: no thanks to Orem customer care helped and sent the right boots and a return label for the ones that don't fit. To my surprise, the conversation was less than 5 minutes. Orem definitely could've done better, they just chose not to.

Redwing sales rep said I had 6 weeks even if I wore the boot they would help replace the boot if it…read moredid not fit. They do not so spend you money somewhere else. Only wore boots for a total of 10 hours. They will not replace them.

These boots are brand new , Never had a chance to wear them. The zipper broke ttying to zip them…read moreup.Not a good zipper at all.would love to get them fixed.i need to see how much it would cost please. Thank you. Kathy 8018350409

Shit work. I have some Rockport shoes I brought to have the soles re-glued. The repairs performed…read moreby Millcreek Boot & Shoe Repair to the soles lasted about a week then the same "fixed" locations became detached from the sole again. Would not recommend.

I had such a great experience here! I was just passing through town and stopped in on a whim, and…read moreI'm so glad I did. Not only were they incredibly kind and welcoming, but they also took the time to fix my shoes on the spot--even though it was a busy Friday. They went above and beyond by giving me a discount, which I truly appreciated. It's rare to find places that combine skill, efficiency, and genuine customer care like this. My shoes look amazing, and the whole experience turned my day around. Highly recommend to anyone needing quality repair and friendly service! I had such a great experience here! I was just passing through town and stopped in on a whim, and I'm so glad I did. Not only were they incredibly kind and welcoming, but they also took the time to fix my shoes on the spot--even though it was a busy Friday. They went above and beyond by giving me a discount, which I truly appreciated. It's rare to find places that combine skill, efficiency, and genuine customer care like this. My shoes look amazing, and the whole experience turned my day around. Highly recommend to anyone needing quality repair and friendly service!

If I could give this place a 0 I would, DO NOT. COME HERE!!! They destroyed my $250 shoes and then…read moremade me pay for them even after I pointed out how they're virtually unwearable now.