This has been a terrible experience. They have two different names. Sometimes they go by Corcoran urban and sometimes they go by urban. I've been told that it's a violation for the him to have a different name on their sign but they do. I tried to talk to Matt Farrell, the managing broker about some of my issues and I can't even get him to reply. The agent that I have worked with is pretty awful. He doesn't do any of the things that he says he's going to do and then when I ask about it, he find some way to blame me about it. He's argumentative and petty. You know how some people will add things like ??!!!???!! to emphasize that they are yelling at the end of their messages? Yeah, my agent does this all the time. I'm not mentioning his name right now because I can't get out of the contract and God knows I tried. But I will mention his name and some of the things that happens specifically which include him trying to rip me off for several thousands of dollars. The first time it was because he had his painters come in. Before I ever signed the agreement I wanted to know the exact cost and it was $5000. Then he said before he would list my house I had to agree to paying an additional $2800. No extra work was done other than what we discussed ahead of time. In fact, they wouldn't even discuss the job with me. I had to talk to Chris. And he never discussed any extra work that was done with me. In fact what the guy said multiple times was, "this is way easier than we thought it would be. It's just a bunch of little stuff". The second time was when I tried to get out of the contract and he said made up an agreement in which I would have paid an additional $5000 just for no reason that was explained. Obviously I didn't and then they took that out of that contract. I really can't tell you enough how much I feel this company has earned the many one star reviews that you will find if you look under urban real estate at 400 East Randolph St. I didn't check reviews first. My real estate agent is immature and argumentative frequently ending his sentences with ???!!!???!!' Which we all know means yelling by text. He usually find some way to blame me for the thing he did wrong, like a one time I didn't have people coming to see the house for a week and then I had a couple different people come after 5 o'clock on Saturday. They told me that the only available time to book an appointment was after 5 o'clock on Saturday. I work from home. I'm available all the time and instead of saying oh sorry I made a mistake, he said, "but you said you only wanted people to come after 5 o'clock on Saturday", which of course I didn't and not only that Pet we had talked for months by this time and he knew I was available or he should have. But he won't admit he's done wrong. Here are some exact copies of recent texts that he has sent me : I took some new photos because a lot Lot of his cut half of the room off and mine showed the whole room. He said that they would post them but five days later, they hadn't been posted he said: "How funny is it that I stop you from embarrassing yourself by not publishing some poorly taken photographs and then I learn what you have been saying behind my back. Disgusting! You would think a 60+ year old woman would know better". I think he was talking about the review. I don't remember what this was about: "I now realize after your last act of selfishness... You and you alone are the source of all these problems". Most of the texts have been deleted. These are just that a few that I still have. That kind of language made me feel verbally attacked, and it's not the kind of language that I use. I also would never add multiple ! And ? To make my text aggressive. Especially when I'm at work! I often felt shocked by his replies, honestly. I feel like he tried to bully me into shutting up when he would forget things or mess things up, and it usually worked. I am a woman alone. Maybe he is doing the best he can and that would be kind of sad, but it has made my life miserable. Hopefully they will have more recent good reviews and things will turn around for them. But if they are not getting any better reviews, there are a lot of one star reviews here. There are a lot of real estate agents out there who are trying very hard to make a name for themselves and giving good customer service, earning 5 star reviews. I do feel bad about leaving a one star review, but honestly, I feel morally obligated to try to tell people that this experience has been very bad for me. read more

I had a great experience working with Andrew Schneider when I sold my condo in Logan Square. It was a very unique property and Andrew went above and beyond to show it in it's best light. Not only did he attend over 50 showings in the time it took to sell it. He helped remove/donate some furniture I had left behind and routinely had the place cleaned and show ready while it was listed. If you're selling your place in the city, Andrew is the first guy I would call and work with. read more

I inquired about an apartment and received a reply back that they're close to accepting a lease but that smaller apartments would soon be available and to reach out, if interested in those. Nearly a month and a half after I sent the inquiry. Please. And people wonder why real estate companies are so hated. read more

I received a call from Michael Emery early in the morning, it was regarding a message I had sent about a property I was eager to purchase. He said he like my message seeing as was willing to offer full price and even though I was with an agent at the time he convinced me to go with him and promised he would have my back (he used the British connection) despite my better judgement I went with him a decision I would come to regret. 2 weeks to closing I get a text from Michael Emery that the condo is under special assessment. I quickly go to chatgtp to figure out what that is and later on we would discover the roof of the building was bad, would cost 1.5$ million to fix and the creditors didn't want to loan money on a condo that had special assessment. By then I had incurred $1250 from appraisal and inspection and Michael promised me we would get a credit from the seller since he acted in bad faith. When It was time to close the house I would buy not only did Michael ask me to eat the cost (no credit) but also expected me to pay him .5% of the property since the seller only agreed to pay him 2%. I decided to end the agreement as I didnt have .5% to pay him and at this point it was clear he was only working in his best interest. He responds with an email saying "We have put in a lot of time and effort to find you a home and will only release you from the agreement if your new agent signs a referral agreement". Michael is greedy, unethical and will often steer you towards the higher priced property so he can get the best commission. He is hard working but his negligence cost me $1250 and I will not recommend him to anyone. read more

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Have to wonder about an agent who steers an 80 year old woman who is possibly looking at hip surgery towards a home with all second floor bedrooms and basement laundry read more

This review is based on my recent experience with one of the realtors, Ksenia Yankilaytes , working at Urban Real Estate. I have been in contact with a realtor at Urban Real Estate regarding condo rentals in Chicago. Finding a place in Chicago can be exhausting and stressful, however, Debbie Smith, the first realtor I had been working with, did everything she can to answer any questions, and get me the best deals she could find out there. We were scheduled to view a property on Thursday, Dec. 21 at 6:30 p.m. The time and date had been constantly changing throughout the week, and that is understandable considering it is the holidays and people need to get things done before Christmas and the New Year. On the day of the viewing, Debbie contacted me at 4 p.m letting me know that one of her coworkers, Ksenia Yankilaytes , was going to take over due to heavy traffic at the time of the showing. Everything was set and ready to go until I had a work emergency that came up at 6 p.m. My boss was completely against me leaving before the work gets done and I had no choice but to request a reschedule of the showing. Now to make things clear, throughout the entire time that I had been in contact with Debbie, I was never provided with a proper phone number to call in case of emergencies. I made sure to mention my phone number several times in my emails, because calling or texting is much easier than emailing. I get over a 100 emails a day as an Engineering Consultant, and sometimes the emails I would get from Debbie would end up lost in this mess. Despite the fact that I've tried to get a phone number several times, it never happened. Back to the scheduled showing date; the minute I received the news that I am unable to leave my work, I made sure to contact Debbie and Ksenia, using the only provided method (through email) at exactly 6:09 p.m, which marks it at 21 minutes before the showing. In my email, I made sure to let both parties know exactly what happened, and how sorry I am for the whole messed up situation. I asked if it was possible to reschedule, and made sure that it would be at any time that was convenient to them. This is basically the most I could do, I understand that everything was already set up, but I will not put myself at risk of getting fired, so Ksenia doesn't experience an inconvenience. After I sent out my apologetic email, instead of receiving an email to reschedule, Ksenia decided it was best to insult and humiliate me. She called me unprofessional and was upset that she had to wait on me, despite the fact that this is her job. You are a realtor, and emergencies happen, especially during a time like Christmas. Instead of insulting your clients, you should be patient and understanding. Clearly you don't know how to speak to people. I should have trusted the reviews, but I was so naive at the time. Do not use this service unless you'd like to be insulted and humiliated, if God forbid, you get an emergency. I can refer you to Gold Coast Realty, they are professional, understanding and their services are much much better. I have attached the emails below for further details. read more

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I highly recommend Urban Real Estate for all your housing/apartment needs in Chicago. They helped me find my new apartment , and it was a great pleasure to work with them! I worked with Lynn. H .Brahin, the real estate agent from Urban Real Estate, who was very professional and understood all the must-haves that I wanted in my new apartment. She is very friendly and actually cares for her clients. She took us around the downtown area to see a couple of apartments , before I signed the lease . She made sure that I got to see at-least one apartment in every good neighborhood of downtown Chicago, so that I could get a feel of all the different neighborhoods and what it would be to live there. Lynn is always on time and is so enthusiastic and energetic , that we managed to see around 10-12 apartments on an evening!!! She made all the paperworks and procedures so easy , that I signed the lease the very next day!! I moved into my new apartment a week ago, and I absolutely love the neighborhood, the view from my balcony and my building as well. Lynn surely did a wonderful job at finding my new 'home' !! To me, Lynn is like an angel- in- disguise because she found me the perfect place!! I would highly recommend Lynn Brahin and Urban Real Estates to anyone looking for an apartment/condo to rent/buy in Chicago!! read more

Was fortunate to work with Lynn Brahin for our move from the suburbs to the city. Her knowledge of the neighborhoods, properties, amenities and city life was outstanding. She was a tireless advocate and worked until we were completely satisfied with our new home. Whether buying, selling or renting.... I would want Lynn on my team! read more

Ted Sveda is at best unprofessional, at worst just a jerk. He's useless as a "property manager". When I first moved into my condo in March there was zero indication the balcony wouldn't be usable during the summer. When the building circulated information that balconies would be unusable due to construction April-October I requested a reduction in my rent. I wouldn't have paid as much for this condo knowing the balcony (a selling point) wasn't available for the majority of the lease. Ted called me yelling at me that I was being ridiculous and the owners (Grace and Charles) would be more than happy to kick me out if I felt the lease wasn't satisfactory. Normally, I'd be hesitant to put in writing that he was yelling, but I was traveling for business when Ted called and took the call sitting next to my co-worker who had no idea what the call was about. When we hung up my co-worker said "who was that and why was he yelling at you? Is everything ok?" Ted insisted there was no way the owner could know about the construction, which is absolutely ridiculous. When my condo was sold Ted told me the new owners would handle the pet deposit. When the new owners told me they don't take deposits and I asked Ted to return the deposit he doubled down saying it'll be returned when I move out. He's so incompetent he doesn't know how a deposit is handled, and will lie instead of finding out the truth. I would avoid Ted at all costs when you're looking to rent, sell, or buy property. read more

Unlike the many others we had a very negative experience with Urban Real Estate. A realtor is to provide Sales and Service...the two basics for any business. They were 0 for 2. Our property was listed for many months with Urban. Initially we understood that the pandemic was the reason for inactivity. But our agent didn't even contact us weekly as requested via phone or email to update the status or report activity. Recently the agent told us of a bid, which we accepted, Then the purchaser had to "clear things with his attorney." Two weeks later we heard nothing...NOTHING! From the other comments, this appears to be a common occurrence with Urban agents. read more

I cannot say enough about Lynn Brahin - this is a realtor that goes above & beyond for her clients to find them the perfect place! Lynn scoured multiple neighborhoods with me as I was new to city living & she made sure I knew what all my options were. She knows so many locations around the city and had the best tips for my new neighborhood. If you are looking for your next home, give Lynn a call - you will be so happy you did! read more

Lynn Brahin knows Chicago real estate and in particular, the New Eastside with the enthusiasm of a long-time resident and scholar of Chicago. Due to work and the COVID pandemic I was not able to travel to see apartments. A friend had given me Lynn's name. I explained to her what I needed in an apartment and she worked until she found it. She arranged the lease online, advocated on my behalf with the owner/broker, met my cable guy, and was the first person to meet on my arrival. The building is elegant, clean, and professionally managed. The gym is better kept than any commercial equivalent. I have a view of the Vista and the Aqua tower that stuns me every morning and night. Marianos is 5 minute walk. I would readily refer work colleagues and friends to her in future. read more

Corcoran Urban Real Estate - Real Estate Agents Near Me - Chicago, Illinois

I was lucky to meet Lynn Brahin when I was looking at Open Houses one fall weekend. At that point, I had been living in a rental apartment in Chicago less than a year, and going to Open Houses just to get a feel for the Chicago real estate market (well, that, and I just have fun going to Open Houses and seeing the other buildings in my neighborhood). A couple of weekends later I found a condo that I loved, at a price that was reasonable. The listing agent was pushing to be the sole agent in the deal, and I was not comfortable with that arrangement. I had previously owned homes in New England, but had never purchased a condo in Chicago, so I really needed an agent to assist me with the local home buying process...and I wanted someone on my side, not a seller's agent who was just negotiating a deal. Lynn had made such a great impression on me at the previous Open House that I called her up and explained the situation. We decided it would be a good idea to look at other condos (in that building, in other buildings in the neighborhood, and a building I liked in an adjacent neighborhood). She was phenomenal at helping me sort through the pros and cons, and was a helpful sounding board as I went through my decision making process. In the end I realized that the condo that I originally fell in love with was definitely the one for me. Since I was new to the area, Lynne gave me multiple recommendations for mortgage companies, lawyers, condo inspectors, moving companies, and cleaners. She has a great attention to detail, so she made sure I had all my ducks in a row throughout the long and difficult sales process. I ended up moving in just before the COVID quarantine hit, but she still made sure to check on me a couple of times in the middle of the quarantine -- even though the sale was complete. Not only is she a great real estate professional, but a wonderful person who genuinely cares about the well-being of her clients! I'd highly recommend Lynn as a Chicago realtor for anyone buying/selling a condo or renting an apartment -- especially for someone relocating to Chicago. Her wealth of knowledge about the city is invaluable; she gave me some great tips on things to see/do in the city, as well as helpful information about things like voting and volunteering. Urban Real Estate is very lucky to have someone of her caliber on their team. read more

Lynn Brahin was fantastic in the home buying process. She is extremely knowledgeable about the Chicago area. She is also extremely responsive and well connected, putting together a day of showings at a moment's notice and answering questions 24/7. As a first-time homebuyer in Chicago, Lynn was very patient in guiding me through the process and working with my busy schedule. Thank you Lynn! read more

Urban Real Estate is the sellers' broker for one of the properties I'm in interesting in. The listing agent was not available to show the property so they sent someone else from the organization. He was very uninterested in promoting the place and tried to rush us out of the property as quickly as possible. When I had follow up questions, the only thing Urban Real Estate could tell us was that "we could not confirm but as of 2 weeks ago, it was correct to our knowledge." I asked them about one of the condo policies of the building and what was covered under the HOA and they were unwilling to disclose that. What a bunch of d-bags. I feel sorry for the sellers. read more

I had the pleasure of working with Michael Emery on the recent purchase of my condominium. I found Michael and Urban Real Estate to be experts in the local market and market conditions. The showings were well planned and my time was not wasted on properties that didn't meet my basic requirements. Additionally, I found Michael's specific knowledge of properties to be very helpful during my decision-making process. I would recommend this business to friends and will use Urban Real Estate when it's time for me to upgrade my condo. read more

We have worked with Lynn twice over the last few years to find a condo to rent in Chicago. She is fabulous and worked tirelessly to help us find a place we love to call home. From the start she was very responsive and emailed us listings in our target area which met our criteria. We also found listings on our own and Lynn steered us away from particular units which appeared great in the listing but apparently had sat for many months unrented due to issues. Lynn clearly knows South Loop very well. After we found a few places that we really liked, Lynn was able to setup viewings for all the condos the next day which was impressive given we were in the height of the COVID-19 pandemic. Signing the lease required some effort and Lynn seemed to be available at all hours by email and text message. She guided us through the process and was able to point out concerns during the walkthrough which we had missed. She then advocated on our behalf to have these fixed prior to move-in. Though she did not function as our lawyer, it did provide us comfort knowing that Lynn also had a legal background when we were reviewing the lease. The bottom line is Lynn made the search easy and with minimal stress. My wife and I are so happy to have found Lynn and will continue to work with her for our housing needs in Chicago! read more

Run the other way, they charge a fee when they start your listing, they say it is for photos??????

Ted Sveda is the worst broker/agent in the world. If you like to be harassed and yelled at please use him. He's rude and unprofessional. Bring ur money elsewhere. read more

Great help! Way better than Apartment Experts! Go with this company if you want to get good help finding what you're looking for read more

Janet Seehausen presented a private rental to me. There were several issues with the property that were not discovered until post move-in. Items that a realtor who had been working with a property for over 6 months would have been aware of and by law, required to disclose. read more

I filled out the generic form for more information on one of the properties listed on Urban Real Estate's website and when one of the agents responded she was very rude. That was in April. We decided we didn't want to work with her or the company because of this. Last month in May I decided to give Urban another try, hoping not to get the same agent regarding another unit. Unfortunately we did get the same agent and again she was just as rude to me. Her explanation was she was on a phone responding to my emails, in which she was very short, but to me that is not an appropriate response, it's an excuse. I feel that if you don't have time to properly spell out the word "you", or even address me by my first name, (she would start every email as E, not Elizabeth, E... what is this, Entourage??), maybe you should wait to respond. I feel it's very unprofessional to put "u" in an email to a potential client, especially someone you haven't met. When I asked for her manager's contact info, she did give his information so "I could complain" about her to him, as she put it, which also didn't sit well with me. I sent an email to her boss, Michael, and explained to him the frustration I was accumulating trying to work with his company. The only request I had in the email was that we DO NOT work with Janice Arthur, and asked if either he himself would be willing to help us, or if he could put us in touch with someone else who would. Michael never responded to my email. This company is a joke. Obviously a lot of people complain about their listing agents if Janice herself tells me here is his email address so I can complain. We since then have moved on to Dwell Apartment Finders. We are currently working with an agent, (Sam), who is nice, kind, and very professional. I highly recommend her. She has found us a few listing with Urban, but has been working with Janet, who is also extremely nice, unlike Janice Arthur. read more

We reached out to them for one of the properties listed on goldcoastrealty.com. This review is for the broker from landlord's side - Vickie Liu, who is one of the Associate Brokers at Urban Realty. There was another broker involved on our end(also from Urban Realty) . Vickie Liu is very unprofessional, unresponsive, misleading and to be honest an unethical broker. I would never recommend anyone to work with her. We liked the listing and reached out to them. The broker on our end set up a viewing. We liked the apartment and wanted to move ahead. She mentioned that the current tenant wants to move out Jul 15 (as he bought a new apt- she was his broker/agent too!) and we wanted the apartment on Jul 25, so it should work out perfectly with cleaning etc. We were a little concerned as the current tenant's lease was until Aug 12. So we reached out to her again and asked her to confirm and confirm again that the current tenant can move out and there should be absolutely no issues in us moving in on Jul 25. We waited extra 2 days just to get a confirmation on this from her. After 2 days, our broker said we should go ahead and put an application plus fee of $50. We did that, they ran a credit check on us. After all this, we were waiting and waiting for a reply from Vickie. We waited for 1 day and asked about application - no response from her. Then after a couple of days (since application) she talked to our broker and said owner is a surgeon in Texas and hasn't got a chance to look at application. Fine we waited another day. And another day! I reached out to her personally (while cc'ing our broker) for an answer, no response!! Then after 4 days since we put in the application, our broker said the owner said no because he doesn't want to lease the apartment before Aug 12. What!! Woh!! Didn't we ask her to check and double check this thing before putting an application. She wasted our 1 week (which is crucial in apt hunting -given the prices change daily nowdays), did a credit check on us, took $50 fee and never even had the courtesy to apologize. She had no right to do a credit check on us without confirming with the owner first. I have followed up multiple times with the broker on our end. He always says - he hasn't heard back from her. This also sounds fishy too me. We lost another deal because of her dilly-dallying. This is a perfect example of conflict of interests. She said yes to us without even talking to the owner because she was working for the current tenant too! Very unprofessional broker, would never work with Urban Realty again. read more

Michael Emery is absolutely terrible - borderline negligence with a healthy dose of incompetence. We had him rent our apt and he was lazy in the approach, did a terrible job with the contract and ended up costing us a bundle due to his shoddy work. AVOID AVOID AVOID. Urban will the absolute bare minimum for a fee -- not interested in developing repeat business or ensuring the best outcome for their customers. what a joke! Still a terrible joke of a broker and the continued terrible negative yelp reviews attest to this! I've had to do multiple transactions in Chicago over the last few years and my interactions with this useless crew still stands out. run the other way if these guys are involved! read more

Urban Real Estate is fantastic. When I contacted Michael Emory about possibly moving back to Chicago in the next year he took the time to show me properties that I would be interested in. He listened to what I was looking for and then showed me some condos that would be a perfect fit for me. He is the guy to go to if you are looking for a great place in the Loop! read more

So my brother has an apartment in one of these buildings, and needless to say, the place is a dump. There are cockroaches and moldy walls to be found in more than too many places. Also the agents are completely incompetent and lazy, and they don't give a toot about you or your well being. I hate this company and I would suggest no one rents or anything from them. Terrible management and they are careless. read more

Michael Emery met me for a showing. I made an offer that matched the asking price. Michael Emery emailed me back stating the owner accepted my offer. Michael Emery sent me a link to the required application I was to complete on-line. I completed the application and received a confirmation number. (I have perfect credit and earn an executive level salary) Two days went by and no word from Michael Emery. I emailed Michael Emery to check on status. Michael responded that someone else had signed the lease. Michael Emery lied and wasted my time. Urban Real Estate will never earn my business in the future. Based on my experience and the reviews above, please be very cautious before you give this company any personal information on yourself. I am lucky to have two relatives that are real estate attorneys. read more

Urban Real Estate is awful. When searching for a 3 bed downtown we started with 33 Realty (great customer service). I had asked the man helping us at 33 Reality about available 3 beds in a specific building. He didn't have a key and had to call someone at Urban to arrange a showing. We loved the apartment and decided we wanted to take it after only seeing it once. Things went down hill from here. Basically the only thing Urban did for us was unlock the door and got paid $3200 in commission for not even helping us find a place. We were promised many things from Urban before moving into our apartment including having our entire place painted, fixing doors that had fallen off the hinges and replacing shattered light fixtures. I had come to see the place a few times (after paying 3.5 months rent) and every time I called our "consultant" promised me that the issues mentioned would be resolved before we moved in. Of course, we moved in months later and nothing was fixed. We also had many other issues after moving in including our washing machine pouring water all over our apartment, our washing machine has been shredding and putting rust stains on our clothes (for 6 months now), our fridge has now been broken for a 12 days and we have yet to get a replacement (all of our food was spoiled), our sink broken and Urban did not call maintenance to fix it for 4 days. These are just a few of the issues we have had so far. Basically everything in our apartment has broken and Urban has taken days to respond to the issues and have taken even longer to find a resolution. We have spent so much unnecessary time and money because Urban did not respond to issues they were paid to respond to. I don't know why anyone would use them to find a place and/or manage their apartment. I highly recommend using any other company before them. read more

Urban Real Estate is awful when rentals and individuals working on their own are concerned. My husband and I found a property we were interested in renting 2 hours after it had been posted on line. Knowing that is would go quick, we inquired immediately through their website. The next morning I called and left a message with their rental section shortly after their offices open. I tried throughout the day to contact someone at their offices, but not response. THEY NEVER RESPONDED TO ME! We stopped by the property after work that day in hopes that a number would be posted for the actual leaser, but no luck. While there, we did see people viewing it and inquired with them how they got their appointment scheduled. Their realtor scheduled it for them. We contact a realtor that we heard about that night and he got an immediate response from Urban Real Estate, with a showing being scheduled the next day. Apparently they only respond to realtors and not individuals working independently on their own. Not sure when the rental market turned to needing a realtor for places to respond to you... that's new to me. If that's how they are going to be, they need to post it on their website. I think the rental would have been the perfect place for us, and with over a day wasted by trying to get a hold of them on our own, it was rented before we could even see it. On top of that... they didn't even call the realtor that scheduled the showing for us that it had actually been rented. He noticed the status had changed and called them for us. How many others couldn't get in to see a property or saw it when it was already rented. From my experience and the reviews of others, it doesn't seem like rental are a high priority of Urban Real Estate. If I could give them 0 stars I would. WORD TO THE WISE: IF YOU ARE INTERESTED IN A RENTAL PROPERTY ON THEIR WEBSITE, DO NOT BOTHER CONTACTING THEM ABOUT ON YOUR OWN BECAUSE THEY WONT RESPOND! CALL A REALTOR AND HAVE THEM CONTACT URBAN REAL ESTATE ON YOUR BEHALF... OR BETTER YET, FIND THE LISTING ON ANOTHER REAL ESTATE COMPANY'S SITE BECAUSE YOU ARE MORE LIKELY TO GET A CHANCE TO SEE IT THAT WAY!!! read more

Without knowing much about the online real estate sites, I contacted them in 2011 regarding a home tour. I never got any response back. After that, I contacted Redfin and got a phone call right away. Since then, I am a fan of Redfin. read more

I ditto V.K. when he says "AVOID. AVOID. AVOID." Michael Emery did a complete 180 the minute I wrote him a check. Early on he pretended to be very kind and understanding. After he got paid, he stopped answering phone calls... Rent from him at your own risk. read more

I had a fantastic experience with Urban Real Estate. Brian Serva helped me to find the perfect unit based on my needs, was quick to respond to my questions, and was incredibly kind and patient throughout the process. His professionalism and genuine personality shined throughout all of our encounters. I will be recommending Urban Real Estate and Brian to my friends and family! read more

I am really disappointed in some of the reviews that I read regarding Urban Real Estate. My experience with Urban Real Estate was great. I emailed regarding a property and received a response within 24hours. The agent assigned to me was Janice Arthur. She is a wonderful person to work with and very knowledgeable about many things. She was easy to work with and prompt for appointments. On one occasion , I recall contacting her for an apartment viewing and she made it happen the same day. Unfortunately, due to a last minute job interview in another state, I backed out of a lease signing with short notice. Janice was understanding and still wished me well after all of her hard work and effort in assisting with my apartment search. I would definitely recommend her to anyone, and I will be contacting her again in the very near future. read more

I bought my first house knowing the location that I wanted to live in. I found a few condos in the west loop that I was interested in and reached out the first real estate agent that I found on the postings. It was one of the most fortunate clicks I have made as it put us in touch with Janet Seehausen at Urban Real Estate. She was the greatest thing that could have happened to us in finding a home and going through a long and complex process that we knew nothing about. Janet was proactive in finding places that we would be interested in and knowing what not to show us. Also she made the process smooth, setting up appointments to re-look at properties that she knew we were interested in while trying to make the final decisions. She handled the emails and paperwork wonderfully, knowing everything to do and only requiring our full attention when absolutely necessary. She filtered out a lot of the nonsense that we didn't need to know. I was so pleased with her personally and professionally. I found her to be absolutely lovely and kind. I have already promised her that if I were to ever move or buy another place that I will not even think of going to anyone else. I recommend her and encourage anyone looking for a place in Chicago to give Urban Real Estate a call and ask for Janet Seehausen. You will not be disappointed in the least. read more

I had the pleasure of using Urban Real Estate to rent a condo, my agent was Ksenia Yankilaytes. She responded almost immediately to my on-line request to see a unit and we set the meeting for the next morning. She arranged for me to view two different places with options for more units coming available to better fit my timeline. She explained the add ons for each unit so I was aware of all the charges that would occur which better helped me decide what would work. When she called me back that same afternoon to tell me she found a unit which was specifically what I needed and she could show it to me as soon as it was listed, I was thrilled. I kept her up to date with my schedule and she contacted me to arrange to meet her along with the listing agent and the owner in the unit and it was acceptable to all parties. She efficiently reviewed my application and noticed I had missed signing one document, but since she was on top of things I still got the paperwork done to make the rental mine in less than 24 hours after viewing. She was professional and really listened to my particular rental situation. She went the extra mile to get me the perfect place. She is quite personable, and I highly recommend her. She really knows Lakeshore East properties but I am sure she just knows real estate, no matter where in Chicago it is. I read a past review that was less than stellar, but it is definitely not the same experience I had, so I dismiss the negative review as inconsequential and want to share with you my positive experience. Ksenia got it done and my stress level disappeared after she took over. read more