I called Sid to request a rekey job for the next day but he was unavailable. So instead of…read morescheduling for a future date, he extended his evening and showed up within 30 minutes of our call. I was definitely appreciative of his flexibility. His work was impeccable and he's incredibly knowledgeable and personable. I highly recommend his services!

This is not my first time being locked out my house but it was the first time being locked out with…read morethe key lol. But Sid was professional, with upfront pricing and was on time. Even though it was after hours and not the best weather but he still came within 15 minutes and unjammed my key and then tighten all screws! The best customer service ever; and I did feel at ease working with him. Definitely support this business.

I was referred to Alexandra Vanella from a person that worked with her in the past, I truly wish I…read moremet her a month ago before my deadline out of my hotel. After our introductions Alexandra provided efficient and fast service that I did not get from the other 4 agents I was working with trying to move here to Chicago. I did tell her i was running out of time and needed to move within the next week, the quality of options and the variety if options was exactly what I needed to see as I was getting stressed with the whole "moving in the summer to Chicago". She was very transparent and when we were dealing with difficult realtors she was not hesitant on reaching out for me to find out what the hold up was on their end to really get me in a place that I was interested in. Alexandra would send me morning texts to check on statuses if I was getting emails replied and getting in touch with the home owners. She did a really amazing job delegating my stress and communication with everyone I needed to all the way until i was officially moved in. At times I felt i was probably annoying her and I apologized for being antsy and she told me that everything was ok and that there was no need for me to apologize. Her goal was set to get me through this process as smooth as she can make it for me.. I will be sending all my friends her way and i will not use another agent as long as I live here in chicago!

My roommates and I were having a hard time securing an apartment in the very competitive Chicago…read moremarket, but Alex helped us get a place within a week of working with her! She is very knowledgeable about various areas of Chicago as well as different properties which was a huge bonus. She's also extremely responsive and gets questions answered right away. I'm so glad we were able to work with her and would highly recommend her to anyone needing help with either renting or buying in Chicago!

As first-time homebuyers, we were naturally nervous about the process, but Lance made it an…read moreabsolute breeze. From our first meeting, he was incredibly patient and took the time to explain the end-to-end process in detail, ensuring we knew exactly what to expect and when. What we appreciated most was how he truly listened to our 'wants vs. needs' and remained extremely attentive throughout the entire search. He wasn't just trying to make a sale; he consistently gave his honest, expert opinion on every home we toured. If you want a realtor who is transparent, knowledgeable, and genuinely has your best interests at heart, look no further than Lance!

Lauren did a great job guiding through the process of finding an apartment! Most importantly, she…read morewent above and beyond and would often make tour requests and answer my questions outside of work hours, putting 100% effort in at all times!

Wow! Ted Mazola told us he scheduled two experts to look at our beetle problem last Tuesday, July…read more6th and promised to get back to us by Thursday. Still no word from him even after several attempts to contact him! And now we've heard that many home owners that have bought from New West are having the same issues. All have similar horror stories about trying to get New West to help. BUYER/RENTER BEWARE!!! DO NOT BUY OR RENT FROM THEM!!!

I'd think twice about buying any property developed by New West Realty. They developed my property…read moreand I'm still dealing with issues not only with the building construction itself but also the developer. Since 2/3 of the building has not sold, they refuse to pay their share of the assessments for repairs needed on simple, yet vital things such as repairs to security gates. It seems the developer is only interested in selling the units but does no follow up with buyers with regards to punch list items and other issues that arise from new construction. In addition to being negligent, they are down right disgustingly greedy and rude. To think they can't so much as pay for a repair in a building they turned over an association for, but still own property in is beyond description. Before purchasing a unit from them, please hire a good inspector to check for leaks near doorways, windows, proper tuck pointing, working buzzers in security gates, and even making sure light fixtures are centered and properly installed. Rush jobs on construction led to some fundamental errors in construction where the developer's only interest, it seems, was to pass inspection and sell the unit. If you insist on taking advantage of real estate market and buy in spite of my advice, I'd say you make sure you get a promise for repairs in writing with stamped notary to legalize all documents received from them. Before closing, I was promised by Frank Mauro that all my punchlist items would be addressed and when I closed, NONE of them had been repaired. More than a year later and I was still trying to get the security repaired. I'm completely disgusted with the developer and worse, marred by my first home buying experience.

Extremely helpful and knowledgeable about property management. From doing everything to help…read moretenants to making property owners happy with many years of experience in renting , bookkeeping, remodeling and all the challenges that come along with being a property management team.

Chicago RPM goes above and beyond to keep their tenants happy. I have been very impressed with…read moretheir customer service and familiarity of the Chicagoland area.

Thanks to Aaron for helping me set up tours of condos, FaceTiming, texts and lots of calls all from…read moreFlorida. Aaron helped me make my move from FL possible. It wasn't easy and we hit about every road block possible! From lender issues to seller issues, Aaron was helpful in every hurdle! When I felt like giving up and sick of the waiting game on getting a "mortgage" Aaron was right there not letting me give up on my dream. I am now an owner of an amazing condo in the Gold Coast with one of the best views in the city! If you want a realtor whose not pushy, professional and really knows the city contact Aaron Gill!

So I just got a job and had to get an Apartment in Chicago when I was there for only 24 hours. My…read moremom and I looked on Apartments.com and Aaron responded right away. We sent him places we were looking at and he was able to set up appointment and found apartments that he thought I would like. He drove us around and explained the city to us as we passed by places. He ended up showing me the apartment I got.. and it's walking distance to work and dt nightlife! Epoch is AMAZING!!!!! If you are new to the area or just need a new place defiantly give them a call. If you want to get overwhelmed or stuck at a crappy apartment go ahead and do it yourself. BUT if you want an amazing apartment, someone who will keep your wishes in mind, look out for you and feel like your on house hunter... give them a call! you won't regret it!

My previous review was removed, so here goes again…read more I applied for and paid an application, credit check fee ($59) for a unit in a condo building. I nor the rental agent ever hear one word back from Thornton and was left to assume that I didnt get the unit. It then dawns on me that as a victim of identity theft, I have alerts on my credit file that require that they call me any time I request to have my credit pulled. I was never called to authorize the credit pull, nor does it show up on my credit report as a hard inquiry. I do not believe that my credit was pulled.....it seems like they just took my money. I called the owner and he had every excuse for why no one called to give me an update and for why I am not due a refund for the fee. Don't bother with these crooks. They're unprofessional and will just take your money

I rented from Thornton Properties and strongly recommend that you do not make the same mistake…read more I've lived in Chicago for many years and this was the most unprofessional, untrustworthy and volatile landlord I have ever personally experienced. The tenancy ended when I terminated the lease due to material non-compliance with the Chicago Landlord Tenant Ordinance. The exterior and interior walls were not maintained and not watertight. Better have the pots and pans ready when it rained. Stagnant water backed up from the waste lines and remained stagnant in the dishwasher. The tenancy commenced with me being informed by the then Property Manager informing me he was busy and would provide a key later that night as my moving van and movers were sitting outside the entrance. I was taken back that it seemed perfectly reasonable that I wait outside with my belongings for 9+ hours until it was convenient for him to provide the keys. Once I got into the unit, I discovered the windows and storm windows were locked shut on a 90 day. I was informed it would be $200 fee to "open the windows". There were numerous unprofessional shenanigans during the tenancy. A common tactic deployed by Thornton Properties was to tack on exorbitant and entirely unjustified fines to the rent due statement for contrived off the wall offenses. I demanded proof and none was ever provided. My attorney suggested this may be considered harassment and that I would be wise to log each contact. My exterior windows were never washed during my entire tenancy. The sidewalks and rear alley were never shoveled during a snow event. The hallway had water damage from the leaky exterior walls and roof. Package delivery was an issue because only USPS carriers had an exterior key. To top it all off, the heat was the tenant responsibility so my total outlay was not too different than if I simply rented from the nicer, far better maintained building across the street. I have photos, emails and logs I would be happy to share with anyone on the fence about renting. Also note that all the negative experiences come from accounts with multiple reviews. The 5 star reviews all mostly come from accounts with 1 review. One reviewer (Alison H) is from an employee of Thornton Properties. That should support the untrustworthiness of this organization.

If you're searching for a real estate team that combines deep expertise with genuine care, look no…read morefurther than Vesta. My experience working with Joe Nicastro and the entire team during the purchase of my first home was nothing short of exceptional. As a first-time homebuyer, I had countless questions and moments of uncertainty, but Joe navigated every step with patience, clarity, and confidence. He is not only incredibly knowledgeable, but also truly invested in his clients' success. The entire Vesta team operated with professionalism and precision, keeping me informed, prepared, and supported from start to finish. Buying a home can feel overwhelming, but with Vesta, I felt empowered and protected throughout the process. I am deeply grateful for their partnership and cannot recommend them enough.

Julia was a dream to work with. We were moving back to Chicago from out of state and were concerned…read moreabout having logistical issues when booking viewings and going through paperwork. All those concerns were for not because Julia was responsive, an advocate for our preferences/choices, made sure we could jam pack our viewings during our short trip to Chicago, and helped us with our inspection and final walkthrough. The rest of the Vesta team was also extremely helpful and responsive. We are so grateful to Julia and the Vesta team for all of their hard work. Highly recommend.

I have been working with Inter Properties for over 2 years. I have bought an investment property…read morewith them and now they are managing it for me. They are very professional and always provide the best service. Whenever there is any issues, inter Properties fixes it right away! I am very happy with them and will continue working with Inter Properties.

Since the Fall of 2023, Mr. Konstantin Shelegeda, of INTER Properties Management, has been a true…read moreprofessional who continuously demonstrates both his skills and professionalism, when communicating with: the Chicago Housing Authority, myself, or the Tenants who occupy my family's property on South Green Street, Chicago. My wife and I happily and readily see the marked professional differences, totally ignored and missed by our previous property management company. Such vital and visible differences show INTER Properties Management to be educated and knowledgeable; and welcomed, admired, and trusted by: the Chicago Housing Authority, property owners, and Tenants. My wife and I are extremely happy that we hired INTER Propertlies Management. What an excellent, Five Star partnership, on behalf of our Tenants, and a continuous comfort for the Chicago Housing Authority. Sincerely, James E. Shaw.

This review is for the service on last year for repairing my rent house on Kilbourn Court. I was…read morekind busy for repairing at that time. I still always want to say thanks to the property manager Daniel Pessah. I was worried that the main water valve wouldn't shut off because it was rusted. Mr. Daniel Pessah is a very responsible manager, and he told me to have someone with a plumber license to replace it. As we would shout off the water supply to the entire building, manager Mr. Pessah notified all the residents of this building two day in advance of the repairing. He also personally came to the building to inspect and ensured the safety of water supply for all residents. Mr. Daniel Pessah is very nice and responsible manager. I am very grateful for his help.

The WORST property management I have ever experienced in my 35 years of being. NO ONE KNOWS HOW TO…read moreCOMMUNICATE NOR RESPOND BACK. Amanda is the laziest property manager I have ever dealt with at this point I'll be notifying the village. I notified Amanda Hoff plenty of times on how dirty our neighbor is and nothing is being done either