The best!!!!! I can't say enough good things about Dave! He dose such a great job, and is very…read morethorough. He takes his time, and explains everything to you. Not only is he a ledger chimney sweep, he's also a FireFighter! Plus he's such a nice guy. I would recommend him to anyone looking to have their fireplace cleaned, or repaired.

Just had Inferno Chimney Sweeps out to service our chimney. Brian and his crew were super…read moreprofessional and informative. Very pleased with your service and would highly recommend.

we hired Chicago Chimney company to repair our chimney as well as our fireplace. The concrete on…read morethe chimney repair is crumbling and deteriorating. We contacted the company and they told us they would send the guy back out to repair the work, but they never did. Then they told us that the guy Mario, who did the work does not work for them anymore. We ask them to send someone else to repair our chimney . They stopped taking our phone calls and would not answer our text messages. I recommend anyone needing chimney work to stay away from this company.

couple of years after sweeping service and a new chimney cap I come to learn that they completely…read morebutchered my upper section of my chimney making it unserviceable. now I'm several thousands of dollars out of pocket to fix what they did. Cleaning was fine, but would not recommend for repairs.

Called for firewood delivery and stacking. Customer serice was so excpetional that I will not only…read morebe a return firewood customer, I will be using them for mulch services in the future. Highly recommended.

I reached out to this company after Allstate recommended that I contact them to obtain a more…read moreaffordable estimate. The owner later contacted me by phone and stated that he was on his way to my property to complete the estimate. At that time, I informed him that I no longer needed the estimate because another company had already removed the tree that had fallen during the recent storms. Within minutes of that conversation, I began receiving multiple text messages from the owner in which he called me rude and continued contacting me in a manner that I felt was inappropriate and harassing. The following day, I spoke with Samantha, the owner's wife. She stated that I should have notified the company sooner that their services were no longer needed. I explained that I was not home when the tree removal was completed and also expressed my concern about the repeated messages I had received from one of their workers. Samantha then informed me that the individual sending the messages was her husband, the owner. Unfortunately, the conversation became increasingly unprofessional. Afterward, I received another text message stating that they were contacting the police regarding the situation, followed by additional messages a few minutes later. I chose not to respond to any of these messages. I understand that scheduling changes can be frustrating for a business; however, I believe the repeated messages, threats to involve law enforcement, and overall manner in which this situation was handled were unnecessary and unprofessional.

They are very fast to respond and schedule. They inspected both my chimney and furnace flue via…read morecamera (recorded video) for $550, and determined that the furnace flu needed a liner. When I asked what that runs price wise, they told me that's not their dept. so someone would get back to me. The inspection was Tuesday --it's now Friday and nothing....not even photos or videos of what they took in the flues. I paid but I have nothing. The installers promised me videos. So, be prepared to wait for the results of your inspection. UPDATE: they finally sent me the furnace flue video only on Monday, May 6th (a week after the inspection). Before that, all I had was a few unlabelled photos Unfortunately, this video is too late to have helped my installer. It would have been extremely helpful to have had a video to see where the mortar obstructions to lining the flu were before dropping the liner down the obstructed flue. They, however, got me a quote when I put up this review. The quote does not include removing the mortar obstructions that they, themselves, found in the furnace flu (and which my worker had to chip out the clay pipe and brick wall to remove). Receiving a quote for $3000.00, that does not mention an obstruction in the clay lined furnace flu that they found seems like they are setting me up for a future ask and increase while they are doing the work--which almost seems to me like an intentional overlook since the obstruction is in their video and one photo. I mentioned this to them, and immediately, they took done their quote, so I cannot access it anymore. I think that the video of my inspection should immediately be available for the $550 I paid, and their two workmen assured me I'd have access to it immediately. They sent a few photos on Friday but the workmen said that their computer had limited memory space to take photos so that I'd be able to watch the full videos of their inspections. They used a drone to look at the top of my chimney. I would prefer old school style where they go up to the roof in person. My other chimney guy climbed the roof, while tuckpointing the chimney, and installing my liner on Thursday, and fixed a crack in the crown (which was replaced in 2013) yesterday and tuckpointed some places on the top.Their drone did not show damage that needed to be fixed or any tuckpointing to do (strange on a 35 foot chimney). So, that means that they missed the issues at the very top. The person doing the inspection would not even go into my backyard to put the drone on the backside of the chimney and crown. They found a dead bird in the furnace flu at the bottom, and removed it ,and that was nice. My guy found two more birds, when he chipped out the obstruction, before completing the furnace liner (since the liner would not drop fully until that mortar obstruction was removed). It gives me pause to realise my furnace was trying to vent past several mortar obstructions (significant in size) and 3 dead birds. I'm glad my guy took care of that and that his cost was half of what this company quoted me. I still do not have the furnace flue video or photos or the video the drone took of the top of the chimney. The photos have no detail (far away). They also did not take any time to explain how the water heater is being expelled through chimney flue and whether it should also be expelled through furnace flue, once I get a liner. I heard them talking to each other re my "old school" set up --but not to me, when I asked them for info nor do I see that mentioned in the report. My guy took the time to explain how they would connect and at what angle to the new setup. Some people on here say they inspect your Fire and Carbon Monoxide alarms on all levels of the house --nope, did not happen. I mentioned to them that one fire alarm keeps going off near the kitchen and I was wondering where this alarm resides. I saw the one guy stare up at the ceiling for a long time, while I was paying the other guy, at the end of the visit. Thus, I looked up after they left---yup, that may be the alarm that needs a battery. Too bad he did not care to say something to me while he stared at it. When I've expressed to Amy, who does the scheduling and appears to be a part owner my dismay over these issues, she printed to me in an email that she does not want to email, and that she'd only talk on phone. So they don't want to provide their videos or put things in writing or explain what happened in writing? I'd say this business, well apparently well-loved for simple jobs, is not trustworthy. I'd like my money returned. UPDATE: they sent me back my voided check with no note.

Incredible service and super helpful at assessing our chimney. They gave us steps to take and…read moreestimates for different ways to repair the chimney. I also really loved how well they explained everything and how thorough of an inspection they did. Only wished we had found them before buying the home to do an inspection, but we will definitely recommend them and do business with them!

Great experience from start to finish. The technician was prompt, professional, and extremely…read morethorough--not just with the cleaning itself, but with the full inspection of the chimney and fireplace. They took the time to explain what they were seeing, pointed out areas to keep an eye on, and made sure everything was safe and functioning properly before leaving. The cleaning was done carefully with no mess left behind, which I really appreciated. It's clear they take pride in their work. I feel much more confident heading into the season knowing everything has been properly checked and serviced. Highly recommend.

Have been using Superior for years to service my chimneys. They have always been professional with…read morethe highest standards of service. Recently I suffered some damage during a storm and Alan came out for the repair. He was outstanding and I highly recommend this firm.

Love these guys! They respond quickly and take time to explain things to you! Prices are very…read morereasonable too! Paul & Jim are awesome. Always respectful of my home and very nice! Couldn't ask for more. Highly recommend this business!

Used Valley Chimney for the first time today. Dan & Lee were excellent technicians! Prompt, quick,…read morethorough and efficient. They cleaned our chimney and replaced a gas lighter pipe. We really appreciated their expertise as we just moved into this house and had not had a fireplace like this before so we were not familiar with the mechanisms. They taught us how to use it, which was super easy. Will definitely use them again in the future and highly recommend to everyone.

Chimney cleaning and outside chimney tuck pointing, after 46 years outside chimney needed to be…read moretorn down and rebuilt,magnificent job done. New insert and what a terrific job. Cost was more than fair and tech and owner very professional and did a superb job, I could not be more pleased. Will gladly use again. Karen C. Braceville,il

The fireplace in our home needed a cleaning. Since we just moved in a little over a year ago we…read morehadn't used it the first winter so we figured we get it done before the season started. Needless to say it had bever been cleaned and needed it terribly. In doing so found out there are numerous things that need to be repaired on it that we can not afford to repair at the moment. So we will go this winter unable to use it per code. I will say that the technician that came out was very knowledgeable and did a great job cleaning it. Im sure we will get around to getting it repaired so we can enjoy it.

I found Chimney Monkey on Yelp. I reached out to 5 different companies for an estimate and was and…read morestill am very impressed with the Owner Art and his team. Art answered all my questions while keeping all answers short and simple with no gimmicks. Once I scheduled I received a follow up text to let me know Team Chimney Monkey was on their way. The team arrived 10 minutes early, introduced themselves (Alex and Vitaly), wore bootys to protect our wood floors and explained the process. Approximate time was given for maintenance and Vitaly was right on! Inspected the roof top chimney and offered his expertise. Our Gas fireplace looks brand new. I highly recommend Chimney Monkey. Honest, competitive and their customer service is beyond 5 stars! Thank you Chimney Monkey.

Art was very professional, knowledgeable and respectful!…read more Great work and customer service. Will be calling Chimney Monkey back every year for a cleaning and inspection!

I called to make an appointment for an inspection and cleaning of my gas fireplace that I have only…read moreused a handful of times. He quoted $179 - $235 depending on location. Dave showed up at the beginning of the estimated 2-hour window and was friendly and informative. The cleaning took less than 20 minutes. He checked for gas leak and provided recommendations for a more efficient setup. He even offered to inspect a second chimney in the same neighborhood free of charge. .|\---/| | @_@ | ..\_^_/..2025

Can't wait to write this for Dave:…read more Dave did a wonderful job installing the log set in the fireplace. From start to finish, he demonstrated professionalism, attention to detail, and a strong commitment to quality. He ensured that everything was aligned correctly, functioning safely, and aesthetically pleasing. Dave was punctual, courteous, and took the time to explain the operation and maintenance of the fireplace. His expertise and careful workmanship made the installation process smooth and stress-free. I am extremely satisfied with the results and highly recommend his services.

Had a great experience with the service. Very knowledgeable and helpful…read more Told me what things would cost and what to do if I wanted to save a few bucks. I didn't feel miss led. 1st Time I used this company and I would again. Definitely recommend this service to others. Carl W.

Please use this as a warning before using this business, the owner does not honor life time…read morewarranty he states he has on parts. I had Jeff install a damper for us at the end of 2022, the metal pull you use to open chimney broke and in February I asked him for a repair, he said the part is covered but service fee of $125 is not, he said he will be on vacation for 30 days but will contact me when he returns, never heard back so in April 2023 I started texting and calling, he finally called me back 5/11/23 and as I was explaining the situation he hung up on me and would not take any more of my calls, very unprofessional .