1. Top Hat Chimney Service

    1. Top Hat Chimney Service

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    Top Hat Chimney Service

    4.9 (34 reviews)
    Closed Closed

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    Response quality

    Excellent

    Response time

    10 minutes

    Services - Top Hat Chimney Service

    Fireplace cleaning

    Top Hat Chimney Service Photos

    Recommended Reviews - Top Hat Chimney Service

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    Reviews With Photos

    Chimney

    Top Hat was able to help me get my new home's chimney safe and ready to use. They brought extensive knowledge and insights into what was needed structurally while also assessing my personal goals for the project. They were diligent, communicative, and fast, and I have found my new chimney maintenance company. I highly suggest you put your work into their expert hands and care. Thank you, Top Hat!!!

    James H.

    Top Hat did an outstanding job cleaning and repairing our chimney. Extremely professional, very friendly, and incredibly responsive from start to finish. They took the time to explain everything clearly and made sure the fireplace was safe and working perfectly before they left. The difference in how well our fireplace performs now is amazing. Highly recommend Top Hat Chimney Service to anyone needing chimney work--you'll be in great hands!

    Photo of the chimney before the repair.
    Vicki T.

    Top Hat serviced my parent's house. They were quick to respond to my initial inquiry and my mom was able to arrange for them to come out within a day. Upon arrival Anthony, the technician, inspected the chimney, took pics and explained the problem in detail, offered his recommendation (no pressure) and answered all their questions. He was very knowledgeable, patient and friendly. The job was completed on a timely basis. He also took pictures after he finished. My parents were very satisfied with his work and would definitely recommend him to anyone with chimney problems. He also gave them a senior discount which they appreciated.

    Chimney repair and cap placement.

    I needed help with getting the flute chimney cleaned out and a cap placed due to birds getting in the house. I reached out to Top Hat Chimney Services and received a very prompt response, followed by a friendly phone call to clarify my needs for a price estimate. Anthony was the representative I spoke with, and he was incredibly personable and accommodating, fitting into my schedule to come out quickly. When Anthony arrived, he was transparent and straightforward, avoiding any pushy sales tactics. He was happy to handle the basic work we needed. After a quick inspection, he took some photos and discussed our options openly. He explained that all services are à la carte and detailed the recommended options along with clear pricing. The costs were very fair and reasonable. Anthony was not only knowledgeable about the work his company does but also very kind. He was able to complete all the necessary work on the spot, which was a huge convenience compared to waiting days or weeks. I highly recommend Top Hat Chimney Services for any chimney-related needs! I will be recommending them to friends and family, as I can't praise their professionalism and hospitality enough. They go above and beyond, making the experience smooth and pleasant.

    Clean burn box!

    I had not burned a fire in my home for several years and missed the ambiance that a roaring fire brings to a home filled with family and friends on a Saturday afternoon while enjoying a cold bottle of beer and a Big 10 college game on the TV. Before I have that first fire, I thought it prudent to have the chimney swept for safety and a clean burn. I reached out to Anthony @ Top Hat Chimney Service and was able to get an appointment convenient to my work-from-home schedule. Anthony was on-time, uniformed, and polite while being respectful of my home. He set up a cleaning blanket filled with his tools-of-the-trade and went to work. Anthony did a great job and I would recommend his work to any in need. He was extremely knowledgeable of relevant state and municipal code and explained in detail all necessary work as well as recommendations to keep my chimney flue working safely and efficiently into the future. Thanks Anthony!

    Very friendly and did top notch work. We bought our house this spring so had no idea what condition the fireplace was in (but could tell it needed some work). He patiently explained what work was needed, didn't pressure us with the repair options, and then left us with a great looking and well functioning fireplace. Would highly recommend

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    2 months ago

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    3 months ago

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    8 days ago

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    2 months ago

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    1 month ago

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    10 months ago

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    11 months ago

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    21 days ago

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    3 months ago

    Anthony is an extremely professional and patient person to work with. I look forward to having him do more work at our home.

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    8 months ago

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    7 months ago

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    3 months ago

    Anthony and his team are amazing people to work with. He beat the market rate and gave a good price for repairing my chimney inside out.

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    1 year ago

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    10 months ago

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    Anthony D.

    Thank you Thomas for the review.

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    10 months ago

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    10 months ago

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    11 months ago

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    11 months ago

    Happy with the service and price of inspection and cleaning. Very responsive and friendly!

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    10 months ago

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    11 months ago

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    1 year ago

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    Anthony D.

    Thank you so much was great working with you!

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    5 months ago

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    11 months ago

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    1 year ago

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    1 year ago

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    Anthony D.

    Thank you Very much Ray

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    1 year ago

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    9 months ago

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    10 months ago

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    10 months ago

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    Anthony D.

    Appreciate your business thank you! :)

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    1 year ago

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    1 year ago

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    1 year ago

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    1 year ago

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    Anthony D.

    Thank you Greg. We appreciate your business!

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    Ask the Community - Top Hat Chimney Service

    Review Highlights - Top Hat Chimney Service

    Anthony did a great job in inspecting my fireplaces and making recommendations for repairs in priority order.

    Mentioned in 23 reviews

    Read more highlights

    Naperville Chimney Services - Lock Top Damper

    Naperville Chimney Services

    (25 reviews)

    They are very fast to respond and schedule. They inspected both my chimney and furnace flue via…read morecamera (recorded video) for $550, and determined that the furnace flu needed a liner. When I asked what that runs price wise, they told me that's not their dept. so someone would get back to me. The inspection was Tuesday --it's now Friday and nothing....not even photos or videos of what they took in the flues. I paid but I have nothing. The installers promised me videos. So, be prepared to wait for the results of your inspection. UPDATE: they finally sent me the furnace flue video only on Monday, May 6th (a week after the inspection). Before that, all I had was a few unlabelled photos Unfortunately, this video is too late to have helped my installer. It would have been extremely helpful to have had a video to see where the mortar obstructions to lining the flu were before dropping the liner down the obstructed flue. They, however, got me a quote when I put up this review. The quote does not include removing the mortar obstructions that they, themselves, found in the furnace flu (and which my worker had to chip out the clay pipe and brick wall to remove). Receiving a quote for $3000.00, that does not mention an obstruction in the clay lined furnace flu that they found seems like they are setting me up for a future ask and increase while they are doing the work--which almost seems to me like an intentional overlook since the obstruction is in their video and one photo. I mentioned this to them, and immediately, they took done their quote, so I cannot access it anymore. I think that the video of my inspection should immediately be available for the $550 I paid, and their two workmen assured me I'd have access to it immediately. They sent a few photos on Friday but the workmen said that their computer had limited memory space to take photos so that I'd be able to watch the full videos of their inspections. They used a drone to look at the top of my chimney. I would prefer old school style where they go up to the roof in person. My other chimney guy climbed the roof, while tuckpointing the chimney, and installing my liner on Thursday, and fixed a crack in the crown (which was replaced in 2013) yesterday and tuckpointed some places on the top.Their drone did not show damage that needed to be fixed or any tuckpointing to do (strange on a 35 foot chimney). So, that means that they missed the issues at the very top. The person doing the inspection would not even go into my backyard to put the drone on the backside of the chimney and crown. They found a dead bird in the furnace flu at the bottom, and removed it ,and that was nice. My guy found two more birds, when he chipped out the obstruction, before completing the furnace liner (since the liner would not drop fully until that mortar obstruction was removed). It gives me pause to realise my furnace was trying to vent past several mortar obstructions (significant in size) and 3 dead birds. I'm glad my guy took care of that and that his cost was half of what this company quoted me. I still do not have the furnace flue video or photos or the video the drone took of the top of the chimney. The photos have no detail (far away). They also did not take any time to explain how the water heater is being expelled through chimney flue and whether it should also be expelled through furnace flue, once I get a liner. I heard them talking to each other re my "old school" set up --but not to me, when I asked them for info nor do I see that mentioned in the report. My guy took the time to explain how they would connect and at what angle to the new setup. Some people on here say they inspect your Fire and Carbon Monoxide alarms on all levels of the house --nope, did not happen. I mentioned to them that one fire alarm keeps going off near the kitchen and I was wondering where this alarm resides. I saw the one guy stare up at the ceiling for a long time, while I was paying the other guy, at the end of the visit. Thus, I looked up after they left---yup, that may be the alarm that needs a battery. Too bad he did not care to say something to me while he stared at it. When I've expressed to Amy, who does the scheduling and appears to be a part owner my dismay over these issues, she printed to me in an email that she does not want to email, and that she'd only talk on phone. So they don't want to provide their videos or put things in writing or explain what happened in writing? I'd say this business, well apparently well-loved for simple jobs, is not trustworthy. I'd like my money returned. UPDATE: they sent me back my voided check with no note.

    Incredible service and super helpful at assessing our chimney. They gave us steps to take and…read moreestimates for different ways to repair the chimney. I also really loved how well they explained everything and how thorough of an inspection they did. Only wished we had found them before buying the home to do an inspection, but we will definitely recommend them and do business with them!

    Best Budget Tree Service Firewood & Mulch - Campfire wood 
$75 all you can load
Pickup at our yard only

    Best Budget Tree Service Firewood & Mulch

    (54 reviews)

    Called for firewood delivery and stacking. Customer serice was so excpetional that I will not only…read morebe a return firewood customer, I will be using them for mulch services in the future. Highly recommended.

    I reached out to this company after Allstate recommended that I contact them to obtain a more…read moreaffordable estimate. The owner later contacted me by phone and stated that he was on his way to my property to complete the estimate. At that time, I informed him that I no longer needed the estimate because another company had already removed the tree that had fallen during the recent storms. Within minutes of that conversation, I began receiving multiple text messages from the owner in which he called me rude and continued contacting me in a manner that I felt was inappropriate and harassing. The following day, I spoke with Samantha, the owner's wife. She stated that I should have notified the company sooner that their services were no longer needed. I explained that I was not home when the tree removal was completed and also expressed my concern about the repeated messages I had received from one of their workers. Samantha then informed me that the individual sending the messages was her husband, the owner. Unfortunately, the conversation became increasingly unprofessional. Afterward, I received another text message stating that they were contacting the police regarding the situation, followed by additional messages a few minutes later. I chose not to respond to any of these messages. I understand that scheduling changes can be frustrating for a business; however, I believe the repeated messages, threats to involve law enforcement, and overall manner in which this situation was handled were unnecessary and unprofessional.

    Elite Chimney & Masonry

    Elite Chimney & Masonry

    (18 reviews)

    Super professional & courteous. I was amazed how quickly Lenny & his crew were able to replace 2…read morechimneys on my house. My old house (circa 1850) presented unique challenges to them, but their experience prepared them to easily accomplish the task. So happy with the quality & the appearance of the finished work.

    Hired this company to do a partial chimney rebuild. In securing the job Lenny was very friendly,…read moretalkative and personable. After sending the down payment money, all those attributes changed. There was absolutely no communication between this company and myself and quite frankly I never saw Lenny again. My main contractor turned out to be a guy named Ethan. My main problem with this company was their serious lack of communication with me. They would call when they were already in route and leave little information on what to expect. I was supposed to know the ins and outs of a chimney rebuild with NO explanations from the supposed professionals. I never really had any conversations with them unless they didn't show up and I would call to find out why. My 1st impression was on the day they were supposed to start work here, after waiting 6 weeks, they requested to push the job back 2 more days. When I was not happy about that idea, Lenny said Ok they would start the next day. The next day Ethan showed up late, set up some scaffolding and then left at 10:30 never to return. Elite had successfully pushed my job back the 2 days they originally wanted in a very sneaky way, by pretending they were starting my job. I really don't appreciate a company that I have hired to act in such an unprofessional manner, thinking they pulled a fast one on their client. Nothing was ever communicated to me through the entire rebuild. Oh, but the day they finished they could knock on the door because final payment needed to be made. The invoice was in my email promptly the next morning. Previously they would maybe show up, maybe not a couple times with no explanation at all. This company felt no need to communicate with the client unless they wanted something. If I questioned something I was an annoyance to anyone associated with Elite. I was a non person with a checkbook to them. Not the kind of company I like to hire for a company with the highest quote! I could not tell you about the quality of the actual rebuild , I was relieved the stress was over. I certainly would not recommend Elite to anyone because in my opinion they are terribly unprofessional and did nothing to educate me about the process, did not like being questioned and after they received final payment reached out so they didn't get a bad review. Hopefully they treat the next paying customer a little better.

    Top Hat Chimney Service - chimneysweeps - Updated September 2026

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