My HVAC guy recommended Sean/ Cornerstone and I couldn't be happier with the service he provided…read more My furnace was acting strange and it turns out the exhaust cap on the roof flipped open, was compromised. One call, appointment scheduled and Sean showed up right on time. Sean used a camera, showed me the sticks and nesting materials inside (serious risk for carbon monoxide not exhausting), did a full clean out and best part, was able to save the cap and re-secure it. All for an extremely good price. Send your business to this fantastic company, highly recommended!!!!

From the owner: At Cornerstone Fireplace and Chimney LLC, we bring over 25 years of industry experience and veteran…read moreowned integrity to every home we serve. As CSIA certified and fully insured professionals, we prioritize your family’s safety with honest, thorough service you can trust. Built with a commitment to excellence, we offer full service chimney and fireplace care covering inspections, cleanings, repairs, installations and upgrades without pressure or upselling. We also service dryer vents and masonry needs. We treat every home like our own. Cornerstone isn’t just our name, it’s the foundation of everything we do. Interested in scheduling? We can be reached at 815-267-1282.

They are very fast to respond and schedule. They inspected both my chimney and furnace flue via…read morecamera (recorded video) for $550, and determined that the furnace flu needed a liner. When I asked what that runs price wise, they told me that's not their dept. so someone would get back to me. The inspection was Tuesday --it's now Friday and nothing....not even photos or videos of what they took in the flues. I paid but I have nothing. The installers promised me videos. So, be prepared to wait for the results of your inspection. UPDATE: they finally sent me the furnace flue video only on Monday, May 6th (a week after the inspection). Before that, all I had was a few unlabelled photos Unfortunately, this video is too late to have helped my installer. It would have been extremely helpful to have had a video to see where the mortar obstructions to lining the flu were before dropping the liner down the obstructed flue. They, however, got me a quote when I put up this review. The quote does not include removing the mortar obstructions that they, themselves, found in the furnace flu (and which my worker had to chip out the clay pipe and brick wall to remove). Receiving a quote for $3000.00, that does not mention an obstruction in the clay lined furnace flu that they found seems like they are setting me up for a future ask and increase while they are doing the work--which almost seems to me like an intentional overlook since the obstruction is in their video and one photo. I mentioned this to them, and immediately, they took done their quote, so I cannot access it anymore. I think that the video of my inspection should immediately be available for the $550 I paid, and their two workmen assured me I'd have access to it immediately. They sent a few photos on Friday but the workmen said that their computer had limited memory space to take photos so that I'd be able to watch the full videos of their inspections. They used a drone to look at the top of my chimney. I would prefer old school style where they go up to the roof in person. My other chimney guy climbed the roof, while tuckpointing the chimney, and installing my liner on Thursday, and fixed a crack in the crown (which was replaced in 2013) yesterday and tuckpointed some places on the top.Their drone did not show damage that needed to be fixed or any tuckpointing to do (strange on a 35 foot chimney). So, that means that they missed the issues at the very top. The person doing the inspection would not even go into my backyard to put the drone on the backside of the chimney and crown. They found a dead bird in the furnace flu at the bottom, and removed it ,and that was nice. My guy found two more birds, when he chipped out the obstruction, before completing the furnace liner (since the liner would not drop fully until that mortar obstruction was removed). It gives me pause to realise my furnace was trying to vent past several mortar obstructions (significant in size) and 3 dead birds. I'm glad my guy took care of that and that his cost was half of what this company quoted me. I still do not have the furnace flue video or photos or the video the drone took of the top of the chimney. The photos have no detail (far away). They also did not take any time to explain how the water heater is being expelled through chimney flue and whether it should also be expelled through furnace flue, once I get a liner. I heard them talking to each other re my "old school" set up --but not to me, when I asked them for info nor do I see that mentioned in the report. My guy took the time to explain how they would connect and at what angle to the new setup. Some people on here say they inspect your Fire and Carbon Monoxide alarms on all levels of the house --nope, did not happen. I mentioned to them that one fire alarm keeps going off near the kitchen and I was wondering where this alarm resides. I saw the one guy stare up at the ceiling for a long time, while I was paying the other guy, at the end of the visit. Thus, I looked up after they left---yup, that may be the alarm that needs a battery. Too bad he did not care to say something to me while he stared at it. When I've expressed to Amy, who does the scheduling and appears to be a part owner my dismay over these issues, she printed to me in an email that she does not want to email, and that she'd only talk on phone. So they don't want to provide their videos or put things in writing or explain what happened in writing? I'd say this business, well apparently well-loved for simple jobs, is not trustworthy. I'd like my money returned. UPDATE: they sent me back my voided check with no note.

Incredible service and super helpful at assessing our chimney. They gave us steps to take and…read moreestimates for different ways to repair the chimney. I also really loved how well they explained everything and how thorough of an inspection they did. Only wished we had found them before buying the home to do an inspection, but we will definitely recommend them and do business with them!

Great experience from start to finish. The technician was prompt, professional, and extremely…read morethorough--not just with the cleaning itself, but with the full inspection of the chimney and fireplace. They took the time to explain what they were seeing, pointed out areas to keep an eye on, and made sure everything was safe and functioning properly before leaving. The cleaning was done carefully with no mess left behind, which I really appreciated. It's clear they take pride in their work. I feel much more confident heading into the season knowing everything has been properly checked and serviced. Highly recommend.

Have been using Superior for years to service my chimneys. They have always been professional with…read morethe highest standards of service. Recently I suffered some damage during a storm and Alan came out for the repair. He was outstanding and I highly recommend this firm.

We hired best budget tree service to take out trees and bushes in our yard. After coming out to…read moregive us a quote, he gave us a price for the bushes and told us he'd dig up the trees we were looking to have removed for free to keep for his own personal use. We agreed and he wrote it down as part of our quote. After being told 3 different times that he would come on a certain day or sometime that week, still we had no one come. The one time he offered to come we said we were out of town, but that they could do it anyways and he responded, "we can do when you're back. We're normally extremely busy but will find an early day open." They had no problem taking out the "paid" part of the job almost immediately, but now after 2 months of waiting for the trees to be removed, Jeremy, the owner, told us to "go buy a shovel I'm not interested in doing it." Therefore, not completing the job that was agreed upon and in writing. Jeremy is extremely unprofessional and unreliable. We were willing to pay for this from the start, which is why we contacted him in the first place. All we wanted was for the trees to be taken out and now Jeremy is sending us text messages saying "I just want to say thanks for the nice review. Do you think I'm a deceptive sales person to get your measly $600 you don't know this but I'm worth about 10 million I was going to help you dig those trees up or cut them off at the base it didn't matter to me this was to help you out for the free service. You're one review won't affect my 400 good ones take care, pal." Super professional from the owner, huh? 0/10 recommend. Go with a more reliable company.

Called for firewood delivery and stacking. Customer serice was so excpetional that I will not only…read morebe a return firewood customer, I will be using them for mulch services in the future. Highly recommended.

we hired Chicago Chimney company to repair our chimney as well as our fireplace. The concrete on…read morethe chimney repair is crumbling and deteriorating. We contacted the company and they told us they would send the guy back out to repair the work, but they never did. Then they told us that the guy Mario, who did the work does not work for them anymore. We ask them to send someone else to repair our chimney . They stopped taking our phone calls and would not answer our text messages. I recommend anyone needing chimney work to stay away from this company.

We hired ChimCare for what should have been a routine inspection and sweep, and instead ended up…read morewith a serious safety incident and very poor workmanship. Their technician left the gas running before ignition, causing a fireball to shoot out of the fireplace while I (and our dog) were sitting next to it. It singed the worker's hair and melted his phone case/phone, this easily could have resulted in a serious injury or property damage. It also became clear during the visit that the technicians didn't know how to operate one of our fireplaces. They had to text photos to someone else for instructions and still could not get the second fireplace working (which we later discovered is controlled by a simple wall switch). Despite the lack of safety and technical competence, we were charged a 50% mid-service up charge for "deep cleaning" sweep, with no clear explanation of what that covered beyond the original inspection & sweep service, all while we were trying to calm our dog, who was scared from the fireball. The stone on one fireplace needed crack repair, but the workmanship was sloppy. Sealant was accidentally smeared onto our marble facade on the outside of the fireplace and not cleaned up, and the color of the sealant doesn't match the stone in our fireplace. None of this was disclosed beforehand, and now it will require further repair to fix. We reached out via phone and email multiple times asking for a resolution and gave the company every opportunity to address the issues. It has been over a month with zero response from management. We are now having to dispute the charge through our credit card company. Based on the safety risk, lack of technical knowledge, the questionable mid-service up-charge, and complete lack of accountability or care to resolve these issues with us, I would not recommend this company.

Love these guys! They respond quickly and take time to explain things to you! Prices are very…read morereasonable too! Paul & Jim are awesome. Always respectful of my home and very nice! Couldn't ask for more. Highly recommend this business!

Used Valley Chimney for the first time today. Dan & Lee were excellent technicians! Prompt, quick,…read morethorough and efficient. They cleaned our chimney and replaced a gas lighter pipe. We really appreciated their expertise as we just moved into this house and had not had a fireplace like this before so we were not familiar with the mechanisms. They taught us how to use it, which was super easy. Will definitely use them again in the future and highly recommend to everyone.

Super professional & courteous. I was amazed how quickly Lenny & his crew were able to replace 2…read morechimneys on my house. My old house (circa 1850) presented unique challenges to them, but their experience prepared them to easily accomplish the task. So happy with the quality & the appearance of the finished work.

Hired this company to do a partial chimney rebuild. In securing the job Lenny was very friendly,…read moretalkative and personable. After sending the down payment money, all those attributes changed. There was absolutely no communication between this company and myself and quite frankly I never saw Lenny again. My main contractor turned out to be a guy named Ethan. My main problem with this company was their serious lack of communication with me. They would call when they were already in route and leave little information on what to expect. I was supposed to know the ins and outs of a chimney rebuild with NO explanations from the supposed professionals. I never really had any conversations with them unless they didn't show up and I would call to find out why. My 1st impression was on the day they were supposed to start work here, after waiting 6 weeks, they requested to push the job back 2 more days. When I was not happy about that idea, Lenny said Ok they would start the next day. The next day Ethan showed up late, set up some scaffolding and then left at 10:30 never to return. Elite had successfully pushed my job back the 2 days they originally wanted in a very sneaky way, by pretending they were starting my job. I really don't appreciate a company that I have hired to act in such an unprofessional manner, thinking they pulled a fast one on their client. Nothing was ever communicated to me through the entire rebuild. Oh, but the day they finished they could knock on the door because final payment needed to be made. The invoice was in my email promptly the next morning. Previously they would maybe show up, maybe not a couple times with no explanation at all. This company felt no need to communicate with the client unless they wanted something. If I questioned something I was an annoyance to anyone associated with Elite. I was a non person with a checkbook to them. Not the kind of company I like to hire for a company with the highest quote! I could not tell you about the quality of the actual rebuild , I was relieved the stress was over. I certainly would not recommend Elite to anyone because in my opinion they are terribly unprofessional and did nothing to educate me about the process, did not like being questioned and after they received final payment reached out so they didn't get a bad review. Hopefully they treat the next paying customer a little better.

I called to make an appointment for an inspection and cleaning of my gas fireplace that I have only…read moreused a handful of times. He quoted $179 - $235 depending on location. Dave showed up at the beginning of the estimated 2-hour window and was friendly and informative. The cleaning took less than 20 minutes. He checked for gas leak and provided recommendations for a more efficient setup. He even offered to inspect a second chimney in the same neighborhood free of charge. .|\---/| | @_@ | ..\_^_/..2025

Can't wait to write this for Dave:…read more Dave did a wonderful job installing the log set in the fireplace. From start to finish, he demonstrated professionalism, attention to detail, and a strong commitment to quality. He ensured that everything was aligned correctly, functioning safely, and aesthetically pleasing. Dave was punctual, courteous, and took the time to explain the operation and maintenance of the fireplace. His expertise and careful workmanship made the installation process smooth and stress-free. I am extremely satisfied with the results and highly recommend his services.