knowledgeable team came out to Inspect suspected area of concern and offered reasonable approach to…read moreaddress issues

Although pricey, they did come through and trap one of the visiting raccoons within 2days. There…read morewas still another raccoon at -large, and Epix left the trap out over the weekend but that other raccoon wasn't caught. Epix also quoted me costs to remove an overhanging tree and disinfect the roof. We chose to shop around and got a better quote to remove the tree for $450 less. The remaining raccoon disappeared when we had the tree removed. Since the raccoons had extensively damaged the roof, we didn't bother paying for Epix to clean and disinfect the roof... instead we just hired roofers to remove the old shingles and clear debris off the roof which they had to do before re-shingling anyway. No sense in paying Epix to get a roof disinfected, if we were needing to replace the roof anyway.

I'd look elsewhere This place didn't do a good job, didn't…read moreanswer texts timely and the charged out the ass for crap work that I had to go in and fix

Dan was amazing--so thorough and honest! We appreciate his help pinpointing the problem and moving…read moreforward with our animal issue. Can't recommend enough!

Absolutely perfect service, very kind, very professional. Highly recommend! I'll never use anyone…read moreelse.

I had an issue with a possum in our yard and Joe came out very quickly to take a look and assess…read morethe situation. He is terrific and, while he could have easily convinced me to spend money to trap the critter, he did not, and explained what was going on and why trapping probably would be a waste of time. He took a thorough look around the outside of the house and also went into the attic to make sure that the possum was not in the house and that there were no other issues with rodents, etc. I will definitely call him should the need arise in the future and am very comfortable giving him my highest rating!!

I've been using Back Bay Pest for several years. They are so organized always on time and let me…read moreknow when they're coming. Matthew came this week because I had called him about an issue and he told me I could call him anytime I had a pest problem, he would be right here..... such a honest dependable company.

Had termite and borate treatment by Kenny and Steven April 28, 2026 and they did very professional…read morework. They were on time and understood what areas were needed to treat. They went in the crawl space and did sunroom treatment. Everything was looking good when they finished. Very happy it was done !

I recently purchased a home that was neglected in too many ways to mention. The area I live in is…read morein case proximity to the water and there was a significant amount of activity from various critters. Global Green has done an amazing job curtailing the issue. In a time where the art of customer service has been lost they shine bright. There hasn't been a single question or request that hasn't been address in a timely manner. From the second you call to the punctual arrival of tech, you are treated with a high level of customer service and care.

NEWS FLASH: Yelling and screaming at your (former) customer is NEVER OK!!…read more We hired Global Green to spray our home against ants, silverfish and centipedes. Every time Karieem was in our home, he was the very model of courtesy and professionalism. We were told that the product was safe to pets and animals, and there was a three-month guarantee against re-infestation. A week or so later, we noticed that the bugs were still in our home. My wife called back to let him know. He came and sprayed again. A few weeks later, same problem - ants and silverfish. He came and sprayed yet again, telling us that our problem was due to pet food being present in the kitchen. Yesterday, we found our bathroom infested with ants. So . . . we called yet again. At first Karieem was very cordial and seemingly sympathetic, as we had known him to be thus far. He even offered a full refund (we did not ask for a refund! We just wanted the bugs gone!). In the next sentence, he said we would be getting only a half-price refund, since he had "bent the rules and came out several times". After a pause, his whole demeanor changed he yelled, "You know what? You're not getting a refund, and I can't believe you asked me!" He then went on a 15 minute rambling, screaming fit, accusing us of trying to take advantage him, and calling us "classless", "pitiful" (I have a digital recording of the last three minutes of the "conversation" to verify this.) Whatever product was used for insect control; at our house did not work for 3 weeks, let alone 3 months, and Mr. Koon was vehemently opposed to hearing about its poor quality. Guarantee be damned! If a product doesn't work, it doesn't work. It shouldn't be a personal matter, as he made it to be. When a business owner decides not to issue a refund to a customer, or decides to not continue doing business with a particular customer for whatever reason, there are more professional ways to go about severing a business relationship than screaming, ranting, and insulting. The incongruent and aggressive actions of Karieem, to me, indicate that he is a potential danger to his customers.

Nice guy and so far we have seen less bugs and he has 2 more service treatments to go. Right…read morechoice!!

I did want to update my review and add an extra star. They did reach back out apologizing and…read moretaking ownership for not responding. That was not necessary but greatly appreciated.

Coming back to do another review, update as we continue to be so appreciative of Eric "Duke" and…read morehis wife Lisa. Their compassion, attention to detail, and resolving any concerns we may have has been above and beyond any customer service. They truly care for their customers, not just as a job; but as people and want to do right by their neighbors. We have used Eliminator several times and working with Eric and his wife Lisa has been a true blessing. Eric has been doing this for 36+ years and his knowledge and willingness to share and educate on how to be proactive and do things yourselves to eliminate/decrease pests is greatly appreciated. Honest, Quality work which resolved and ant infestation (like thousands) and also flea activity. While pests brought me to Eliminate Termite Pest and Moisture Control, I believe life brought them into my life for other reasons and I'm truly grateful and blessed to have met both Eric and his wife. I fully recommend should you need pest treatment.

Eliminator Termite & Moisture Control is a professional company that Provided Quality & Friendly…read moreService @ a Great Price ! I Highly recommend this Wonderful Company !!! Richard Pepper 3013 Looking Glass Court, Virginia Beach, VA 23456

I feel bad for Pat because that's not the experience I've had. Met Dennis durning a home…read moreinspection. He called it one thing, another company called it something else. I asked Dr. Google and yes, Dennis was correct. What he saw was wood beetles and I ended up NOT buying the other place. So, fast forward to the new house. it's Virginia. You need pest control. So, I hired him to come and spray. He suggested going with quarterly unless I've got a problem. So far, I've seen 2 dead bugs. YAY. the stuff is woking. He shows early, so be ready for that. No complaints. Bugs are dead. He gives tips to keep the critters from coming in. So thank you!

fantastic company. excellent customer service and work. would highly recommend for crawl space and…read morepest control . Gina Beninato