We have our annual inspections each year and each year they're very helpful. The inspector whose…read morename I believe was Nick, found a leak this year that would have gone unnoticed by me. They're always courteous and on time too!

This is an update to the review I posted a few weeks ago on the family owned and operated business,…read morePest Out. Miss Sandy the CEO called and apologized to me for the unsatisfactory workmanship of the two men that was sent to my home to replace the fallen insulation and or missing sections of our crawl space. I thanked her for taking time out of her busy schedule to respond. She appeared very concerned the job was not done right the first time. and vowed to make amends. She sent the two men's Supervisor Mr. Keenan out to perform a quality check of the work that had been sent to do. When he exited the crawl space,we sat to discus what he observed. He explained the condition the condition it was left it in, and it highly upset him, for they had not done the job satisfactory and he qualified that was not a not a representation of her business practice. She takes pride in her company and likes to have satisfied customers. Mr. Keenan took pictures to show Miss Sandy and guaranteed he would make it right to my satisfaction. We had paid a nice price for a nice job which fell short in every way. Today September 6, two men, Jasen and Alex showed up on time between 8::00 and 9:00 as scheduled, with the proper materials to complete what should have been done by the previous men. He rang my doorbell and introduced himself and stated they were here to restore what was necessary to keep our home cool in the Summer and warm in the Winter and without further a-due went right to work. Now I we are late Senior Citizens, so I could not join them two see what they did, so Jasen provided me with before and after pictures to show a nice view as well as explained what he and his counter partner had done. From those photos, it appeared they had met my satisfaction for a job well done. Before Jasen and Alex left, they cleaned up the area and carried away all the old sagging and deteriorated insulation. In addition Mr. Keene had returned a check Miss Sandy gave him to reimbursed me for the HVAC service done. I had to pay to call a service man to service my AC unit, which he found in excellent working order. I did not expect this, but that showed me she took pride in her company and wanted to make amends. You can read the condition the other two men left the crawl space in in my previous review. I take back my previous unsatisfactory rating of this company and wish to change the overall to five stars. Miss Sandy was very polite with me and it shows she take pride in her company , by the action she took. I also have this company doing my pest control. I also stated the you lady had put poison control boxes in with my food storage cabinets. Miss Sandy explains they were not poison, but contained a sticky substance to capture the insects for coming out again and will be change out quarterly and spray.ed This put my Wife and me at ease. I will be renewing my Pest Control Contract with this company at years end. Therefore, I now recommend this company to all. If you happen to be unsatisfied with calling them, rest assured the owner, Miss Sandy will make it right when brought to her attention. If you need pest control, call Pest Out. This company, will treat you right. Tell them Joe sent you.

This is a family owned, local, independent business - which was the first positive experience I…read moreencountered with Complete Pest Management. Dennis has always been very timely in returning my calls and able to fit me into his schedule very quickly and with short notice. We were having an issue with mice getting in the house and even before making an appointment with Dennis he was very helpful over the phone and provided us with lots of helpful advice for us because I had mentioned trying to combat the issue on our own. Using his advice we were able to locate the area where we felt mice were getting in through the garage and sealed it up. At this point though, the mouse activity was increasing inside the home and we felt like we had thus trapped the mice inside and having never dealt with a mouse issue before, I was incredibly creeped out by it and called Dennis back a few days later to make an appointment. He fit me into his schedule quickly and was able to come out and set up traps that were safe for my child and pets to be around. Within a couple of days we could see an improvement in our situation as we started catching the mice :) Dennis even came back out to the house and provided me with some more traps to replace the ones I had used. They have provided me with wonderful customer service and I plan on recommending them to all of our friends and neighbors!

Great customer service! Dennis is responsive and offers affordable rates, with discounts for…read moremilitary families. We especially appreciate the unlimited free visits in between quarterly check-ins, to make sure all the pests are completely gone!

I've been a customer of James Pest Control for at least 10 years (maybe longer) and consistently…read morepleased with the service. Living in an older neighborhood with many established trees and old wallpaper, when the roaches came to town they found a haven in our area. The owner and our technician are always responsive and empathetic to my low threshold for roaches. Only advising treatment which is an additional fee when the roaches were winning the race but also advising when not necessary. Never any pressure to do the extra treatment, I'm always the one to make the decision and their advice has been accurate and so helpful. Have also helped with a few episodes of fleas, ants and hornets. I trust their expertise. I trust them in my home. Honestly feel very blessed to have a reliable (always on time, always receptive to my calls/ requests), professional, knowledgeable, affordable and thoughtful exterminator service.

An excellent local company that is reliable and thorough, with a knowledgeable and outstanding…read moretechnician who does the work. Their pricing is also very fair. I recommend this company without hesitation.

Fantastic company. Not just my first line of defense against the critters, but the first people I…read morecall when I need an exterminator expert. Jeremy G. is phenomenal tech and I follow his expert recommendations to the letter! Thanks Mares, and Jeremy G!

I have been a customer of Mares / Reliance for a long time. About a year and a half ago they put…read morerat traps upstairs in my attic. The rats ate through the wire to my HVAC and I just had to replace that. The technician from the HVAC co said there was a rat in the trap upstairs. Let me say Mares has not been up in the attic to check the traps since they put them up there. I called Mares spoke to Bud he said he wanted to come out and get the problem under control. He also mentioned that they could credit my next view visits to compensate for the rat issue. Long story short Bud and his associate came out this morning and the first question where is your attic I said through that hole in the ceiling. Oh do you have a ladder? No I don't. What company comes to your home unprepared like this? Wouldn't you think they would ask those questions with the tech who has been servicing my account? Anyway they said we cannot access your attic because we don't have a ladder. Ready for the bombshell? They tell us the company was bought out and they are no longer permitted to access the attics due to insurance purposes. So let me get this straight you go up in my attic place rat traps and now you cannot go retrieve them because the new company does not allow it? WHAT????? I also have a rat in the trap in the attic right now. I do not recommend this company at all. I can understand the company being bought out, but if you are that great why wouldn't you let your customers know the company has been bought out and le the customers know the new policies so they could make a decision to stay with them or look around for options. Well I looked around for options researched a company with high rated review and compatible in price. I found one and I am kicking Mares to the curb today. I highly suggest current customers call Mares to see what their new policies are and if they can do the job you need them to do. This is my honest review and I am sad to leave them, but I think their customer service dealing with my current issue sucks! My final though? Consumer beware Mares might be covering up more then bugs and pests. Do your diligence and do your homoework!! Ask questions and get the right answers you deserve!

My wife and I married at an outdoor venue last week in White Stone, VA. We used the venue for the…read moreceremony and lodging for our immediate families. Once we arrived, three days before the ceremony, we realized the shortcomings of our plan to combat the mosquitos with Tiki torches, citronella candles, and bug spray, and I desperately began the search for an exterminator. My wife is currently expecting and Zika is a real concern for us. Plus, we wanted our guests to be as comfortable as possible. Due to the rainy weather in May, a competitor told me they were running behind two weeks and it was impossible to schedule service on such short notice. Next, I called Delta Pest Solutions and Shawn rearranged his schedule to visit the venue for an estimate in the afternoon and to return the next morning at 7:00 am to spray. Before he sprayed, we walked the property together, identified the areas for treatment, and discussed the best way to safeguard bees. He explained his warranty and told me to call if we had any further issues. The following evening, we left a porch light on before running errands and paid a steep price when we returned. While shuffling groceries inside, about a dozen mosquitos invaded the house and we spent about 45 minute killing them. I called Shawn the next day, and again, beyond all expectation, somehow he made time to return and spray additional areas. Despite many attempts, he flat out refused any additional payment for the second trip. He said it was covered under the warranty. The difference over the remainder the weekend was amazing! During the wedding and reception, the caterers moved in and out of the house for hours, and at the end of the night, we had zero mosquitos. None of my guests had one complaint about the mosquitos. We made bug spray available but the majority of the guests didn't need it. We are extremely grateful to Shawn and Delta Pest Solutions for taking care of us and treating us like family. I cannot say enough good things about him. He helped make our wedding a success and we can't thank him enough. I give him my highest endorsement!

We had a great experience with Shawn. He was able to fit us into his tight schedule at the last…read moreminute. He was very knowledgable and was able to address a yellow jacket problem due to a structural weakness. I would highly recommend Shawn and DPS for any pest problem and ongoing pest control.

We have been using Level Up Home Services for over a year now. Michael has been kind and…read moreprofessional since day 1. He is very knowledgeable in all things pest control. We receive regular pest control treatments which include inside our home, the crawlspace, and our yard. We trust the products he uses which is very important with small kids and a dog. Michael has also installed a vapor barrier, crawlspace door, and secured the vents on our crawlspace and around our HVAC. We plan to continue pest control with level up for many years to come. The service and quality is high end and the pricing is straightforward and fair. We couldn't ask for a better experience!!!

Extremely knowledgeable, professional, honest and trustworthy. Always goes above and beyond. I've…read moredealt with dozens of pest control companies in the area and Level up surpasses each one in price, service, and integrity!

I am sure they do very good work, however; Very pricy for those of us on a fixed income.read more

Orkin was contracted to remediate our home for rodent activity in the crawlspace. It has been…read moremonths, and we still have rodent activity. Orkin will not resolve this issue and say they did what they were contracted to do. In the meantime, we have had three major appliances wires chewed which we have had to pay for because Orkin did not remediate the rodents as contracted.