Worst experience ever me and my wife dropped off a package to be sent and they were very rude and…read moreunprofessional, they rush my wife and questioned her so may times about the content of the box in a rude way she had to speak to 3 diferent clerks and she had to explain to each one of them at the end we left unserting if our package will arrive to our love ones safely.

USPS have been losing my mail for years. Recently it was a payroll check for $1200.00 that was…read moreplaced in the wrong mailbox, the check was stolen and cashed. I made a report and have to wait a year to get a replacement. Packages and most recently a document from the DMV were lost. Absolutely unacceptable. I don't know what's happened to the US postal service but it should only be allowed to deliver junk mail

I dropped off a pre-paid labeled package at this location on Monday, May 4th at roughly 4:45PM…read more It's been a week and still - no scan - no delivery. I wish I had waited for receipt as I have done so many times before. I will never make this mistake again. A very costly error.

We have had a GREAT experience with the United Stares Postal Service in Point Loma, Chula Vista,…read moreNational City, Lemon Grove and San Diego -California- The mail carriers have always been super friendly and they go above and beyond to deliver the mail and packages even when someone enter our address a little off. The office staff when I have gone in are also very informative. We love the USPS. Good job guys!

Went here for a first-time passport application and photo last Friday. Make an appointment online…read moreat UPS because they only do walk ins as soon as they open on Fridays; and those are 1st come 1st serve! Unfortunately, I'd forgotten my money order at home. Luckily, Mirian was so incredibly helpful and energetic and let me pay for the passport fee with my debit card. In total it was about $182.35; $130 for regular passport book and regular service, $15 for photos, $2.35 money order fee, and $35 for execution fee. The photo quality was superb; l looked like my usual self and wasn't washed out like some other places make you look. I was in and out within 30 minutes -- insanely good!

Had called about a missing package, very important stuff in there. What really got under my skin…read morewas how it was delivered to the "front desk/reception/mailroom" I checked all 3 & still nothing ! But better yet, it was signed for...by my name. So someone or some mailman had the audacity to sign for me using my initials, and it came from a mailman on my route near otay mesa. Be careful what you order here, the amount of time it's taking them to "investigate" is getting me worried about their honesty. I worked at the post office before, all mailman aren't so nice as they seem & it's very easy for managers to know exactly who mailed a route any day of the week, it's literally in the system & on paper.

I purchased a box for three months and definitely will not be renewing. Very unhappy with the…read moreservice from staff, there is always some issue or extra charge and aren't very friendly or willing to help. Idk about them but when Im working at my job I do my best to make the customer happy. I don't like to post bad reviews but I had to for this one:(

Tax day (April 15) 5:30PM tried to drop off state taxes letter at Post Office it was closed but…read moreinside was a sign to this business that they would take it until 10pm, they did... AT TWO DOLLARS an envelope, reason? because they needed to drive them to downtown office. Guess in this economy everyone needs money no matter how low they go. I hope the $2 was worth more than me ever coming close to this place.

After being in a my old mailbox location for 12 years, I decided to transfer here best decision I…read moremade. makes it easy to get my mail and packages and they're very friendly.

From the owner: We are the only one's offering luggage, backpack or shopping bag storage everyday of the week in…read moreLas Americas plaza. We also offer P.O. Boxes and locker services. Guardería de maletas dentro de Plaza Las Americas. También ofrecemos servicio de P.O. Box y Lockers los 7 días de la semana.

Stopped by last minute for a quick notary service and the only staff that day was very…read moreaccommodating. He didn't rush me at all while I was figuring out my documents until I was ready. At the end, I needed a pen to bring with me and he just happily gave me one since they don't sell individual pens. Such a nice guy!

Super professional & efficient staff. This place seems like a well run machine. Customers line up…read moreand the staff simply takes care of each person's needs with their full attention before moving onto the next customer. They don't rush & in being so conscientious everything seems to go smoother & faster in the long run.

Five stars for kindness and the clerks' honest attempts to communicate with we Americans who…read moresomehow still speak English. They've stayed open a few minutes past close so I could collect several packages on more than one sunny afternoon. They've waived the 50 cents fee for having forgotten my box key one time. They've even tabbed a couple of my package fees for a later date. One star for cost of service and products. $45 for 3 months of a PO box just big enough for regular envelopes and the very smallest of packages. Fair enough and surely worth it at a place where the folks appear to care. Another plus is that they don't begin to charge extra fees on your packages unless you leave them there unclaimed for weeks. But I would try to limit how many packages you receive and do *all* of your shipping elsewhere... That JFK silver coin you bought on eBay that weighs a couple ounces? Yeah, that'll be $1 to pick up. That shirt you bought for your wife? That's $2.25. Anything over a pound? $3.75, pal. You need a manila envelope? $1.50 You want to mail that $11.35 flat rate USPS Priority box here? That will be $20. That $2 certified mail for your manila enveloped documents? That's gonna be $4.50... I guess this is what we have to look forward to with our local US Post Offices as the entire system goes bankrupt and gets privatized. Just don't expect the same level of courtesy.

worst service ever they make you go back-and-forth to grab your mail or with them or with USPS and…read morethey don't give you any answers when you speak to the owner. She says you misunderstood when they're the ones telling you the wrong information. I don't recommend this place at all. I'm very unprofessional. don't trust your documents. Don't trust your mail. Don't trust your packages with this place.

Had to rent a U-Haul van last minute. Was able to reserve one the night before which was awesome!…read moreAlso had the option for a dolly available which was needed. Customer service was amazing and speedy. Got the keys and was out within minutes. Easy to return as well. Price was definitely worth it considering how last minute my reservation was. $20 to rent and .99 cents per mile if you're curious. You can opt in for insurance also, we risk it for the biscuit though. There is a gas station feet away so it's easy to refuel upon return too. Overall, amazing experience. Thanks!

POOR service on live scan fingerprinting. Initial live scan REJECTED by state agency for Postal…read moreAnnex's clerical error on type of license applied for. Live scan re-submission REJECTED AGAIN by state agency -- Postal Annex's error on live scan ATI number entered. i was charged for the third re-scan despite Postal Annex's clerical error. The third live scan was REJECTED by state agency yet again -- Postal Annex's repeated clerical error on type of license applied for. I finally went to a competitor, AD Live Scan, Chula Vista that did then job right the first time. AVOID Postal Annex East Lake for live scan fingerprinting -- CARELESS AND INCOMPETENT!!!