These guys are great! They let me know, after about a 1/2 hour of prep., that my HVAC ducts looked…read morevery clean - showed me photos, and saved me $100s of dollars by not doing a cleaning that wasn't needed! They also cleaned my dryer vent and my drying time for a load went from 2 hours to 40 minutes! Their honesty and integrity were much appreciated!

I called at 3 PM and explained that my dryer vent was clogged and I'd like my vent cleaned sooner…read morethan later. He showed up at 5:30 PM that night. Vent cleaned and I got to use my dryer that night.

Excellent! Combine a 6 year old white sofa & pets... After…read moreMitchell was done? It looks brand new! Americlean/he was quick, efficient, personable, affordable and effective. I'm thrilled!

We hired this company to clean our carpets and unfortunately had an extremely disappointing…read moreexperience. The carpets were not cleaned properly, and the odor we specifically asked them to address remained, even after they charged us extra for a deodorizer. We contacted them twice afterward to request they come back out, and were told, in essence, that we just needed to deal with it. To make matters worse, we were incorrectly charged twice and had to go through the hassle of addressing the billing error. For the price we paid, we expected professionalism, quality service, and accountability. Instead, we received none of the above. We cannot recommend this company and would strongly suggest others look elsewhere for carpet cleaning services. We will be reporting to the BBB

We have a room in our basement where we keep our dogs' crates for when we need to kennel them. We…read morealso have a very old dog who spends almost all of his time in that room. Our carpet shampooer broke quite a while ago, and we reeally fell behind on dealing with how disgusting the dogs make the carpet. I didn't think in my wildest dreams the carpet would be salvageable. We decided to bring in Actually Clean just to try to improve the situation until we figured out what to do. If they had gotten the carpet half as clean as they got it, I would have considered it worth the money. They got the carpet looking like new, though! I am absolutely floored by what a great job they did (pun intended). The guys were both super nice, too! I would definitely recommend this company to anyone who needs a carpet cleaned!

Actually Dirty. They came to pump out our neighbour's…read morebasement and pumped the water all over the sidewalk and my lawn. I live next door. No-one can use the sidewalk as it's full of contaminated water. The dirty water has receded quite a bit in the photo. One of the guys tried to claim the water was clean ... after being extracted from a basement!

Very friendly, professional and got the job done well. Showed me some small cracks in my mortar and…read morerecommended products to do easy repair. Also took extra time to show me how to operate our floo and lengthened the chain. I couldn't find it previously because the chains were too short and far up in the chimney. Prices were very reasonable, and I will definitely be using him in the future. I would highly recommend.

Recently my furnace stopped working over the weekend of February 8/9, 2026. The temperature in my…read morehouse dropped to 55 degrees. First thing Monday morning I called Novak and spoke with Jen. Nice lady. Kind. Patient. She listened and took down all the details and shared with me they would send someone out as soon as possible. She kept in touch with me with text messages and let me know that a service person would be out early Monday afternoon. Steve arrived to take a look at the furnace. He found a few parts needed to be replaced. Steve replaced one part that got the furnace and up and running so I could have heat in the house. I made the decision to have the furnace replaced as it was 25 years old. Steve contacted Rob who came out mid-afternoon on Monday to let me know the different Carrier furnaces they carry and prices for each one. I choose the Performance level of furnace that was very much like the Bryant we currently had. Rob said he would call me Tuesday morning with install date and time. He called on Tuesday morning and we set up the install for Thursday of that same week. Scott and Ben arrived at 7am to install the new furnace. At 10am the new furnace was up and running. It felt so good to have heat in the house again. I highly recommend Novak. It took every one of these kind and professional people to get heat back into my house. I call them Team Novak. Thank you Novak. You are the BEST!

I had John come and look at my furnace as it stopped working. He found the problem and referred me…read moreto someone who could fix it faster and cheaper. He got it running for now and did not charge me for the service call. He was polite, kind and professional. Highly recommend!!!!! Thank you, John!!!!

Had them come to clean carpets in our new home. They did a fantastic job and the carpets looked…read morebetter than I expected. I did go over some of the stains with my own spot cleaner and I was able to remove the stains with a little elbow grease. I'm assuming they just don't do that because otherwise they would never get done with a job. Friendly employees and very professional. I will use them again if I need to in the future.

Honestly, the carpet looked better before they came out. Areas that were soiled by high traffic…read morewere still soiled (we were told the carpet was just stained, and it couldn't be fixed) and areas that were not bad at all now looked blotchy and spotted. The carpet was super wet when they left, to the point that it squished when walked on. I used a Bissell Green Machine last night and now our carpet looks great, high-traffic areas and all. And it was left barely damp, not soaked. They offered to come back out and re-do stuff, but no thanks. Never again. I'd prefer a refund, but they said they could not do that. So a negative review is the next best way for some accountability. Sorry guys. I hope you can fix your process. BTW, I have pictures, if anyone is interested.

Walk-through estimate and clean ducts 10 days later. John is friendly and professional, he…read moreprovided before and after photos as he worked through the house. Our home is fresh and clean as John removed a roll of masking tape and a Casey's napkin, in addition to the dust and small debris from construction. This service is fairly priced and will make a difference in your home.

John was very prompt at returning my phone call and getting my house on the schedule. I appreciate…read morehis discount for veterans and will happily contact him for any future needs

manager is not trustworthy, workers were not competent. Rebuilt house after house fire. they went…read moreover budget and took 3x longer than what was stated. I was lied to repeatedly. they have lawyers to back them up. Very costly mistake and I'm still fixing their incompetence.

I hired this company to remove long-standing cigarette smoke residue from a recent condo purchase,…read moreand I'm truly grateful for their help. From the start, Chris approached my situation with compassion, honesty, and explaining what could realistically be achieved and never overselling anything. The plan of attack was professional, thorough, and Chris genuinely cared about making this home comfortable again. The results were better than I expected--the condo finally smells clean after years of struggling with the odor for months. I highly recommend them for anyone dealing with tough odors. Their integrity and quality of work set them apart.